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2018 Ford Focus ST Owners Manual - Manually Making an Emergency Call



Manually Making an Emergency Call

Image Shown Without Description 

WARNING   WARNING:  Use caution when making a manual emergency call when driving.

 

  1. Switch the ignition on.
  1. Press the SOS symbol on the overhead console to open the emergency call button cover.
  1. Press the emergency call button to initiate a call to the emergency services.

Note:   Press the button again before the call is connected to cancel it.

  1. Speak to the operator.

Note:   After completing an emergency call, the emergency operator can call your vehicle. The system automatically answers incoming calls for approximately an hour.

Emergency Call Indicators

WARNING   WARNING:  If the system malfunctions, have your vehicle checked as soon as possible.

 

Image Shown Without Description  The indicator is integrated into the emergency call button cover on the overhead console.

It illuminates brightly for a short time when you switch the ignition on.

 

Emergency Call Indicator Status   Description  
Indicator off.   The system has malfunctioned.Have your vehicle checked as soon as possible.  
Dimmed red.   Normal operation.  
Rapidly flashing.   The system is initiating an emergency call.  
Moderately flashing.   The system is transmitting vehicle data to the emergency services.  
Slowly flashing.   The system is connected to the emergency services and communication is established.  
Bright red.   The system has malfunctioned.Have your vehicle checked as soon as possible.  

 Changing the Backup Battery

The system has a backup battery and indicates when it needs to be changed. We recommend that you have the battery changed by an authorized dealer.

Troubleshooting - eCall – Information Messages

Message   Description  

Emergency call system fault

The system has malfunctioned.Have your vehicle checked as soon as possible.  

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