Manually Making an Emergency Call
- Switch the ignition on.
- Press the SOS symbol on the overhead console to open the emergency call button cover.
- Press the emergency call button to initiate a call to the emergency services.
Note: Press the button again before the call is connected to cancel it.
- Speak to the operator.
Note: After completing an emergency call, the emergency operator can call your vehicle. The system automatically answers incoming calls for approximately an hour.
Emergency Call Indicators
The indicator is integrated into the emergency call button cover on the overhead console.
It illuminates brightly for a short time when you switch the ignition on.
| Emergency Call Indicator Status | Description |
|---|---|
| Indicator off. | The system has malfunctioned.Have your vehicle checked as soon as possible. |
| Dimmed red. | Normal operation. |
| Rapidly flashing. | The system is initiating an emergency call. |
| Moderately flashing. | The system is transmitting vehicle data to the emergency services. |
| Slowly flashing. | The system is connected to the emergency services and communication is established. |
| Bright red. | The system has malfunctioned.Have your vehicle checked as soon as possible. |
Changing the Backup Battery
The system has a backup battery and indicates when it needs to be changed. We recommend that you have the battery changed by an authorized dealer.
Troubleshooting - eCall – Information Messages
| Message | Description |
|---|---|
|
Emergency call system fault |
The system has malfunctioned.Have your vehicle checked as soon as possible. |
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