Connected Vehicle Data - Vehicles With: Modem
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Connected Vehicle.
Note: The service can be unavailable or interrupted for a number of reasons, for example environmental or topographical conditions and data plan coverage.
Note: To find out if your vehicle has a modem, visit www.FordConnected.com.
Mobile Device Data - Vehicles With: SYNC 3
If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps.
See App Requirements .
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes, for example, the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the system reset function to erase the stored information. See Settings.
See Performing a System Reset - Vehicles Built From: 01/2024 .
System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, refer to the local Ford website.
Note: To find out if your vehicle has connectivity technology, visit www.FordConnected.com.
Emergency Call System Data
When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off, or deactivation of the high-voltage battery. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.
Examples of data that the system could transmit are:
- Vehicle identification number.
- Vehicle propulsion storage type.
- Current time.
- Vehicle location and direction.
- Whether the call was automatically or manually initiated.
- Vehicle category.
- Number of occupants in the vehicle.
Note: You cannot deactivate emergency call systems that are required by law.
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