Troubleshooting
MYKEY – INFORMATION MESSAGES
| Message | Description |
|---|---|
|
Place Key in Backup Location |
Displays when trying to create a MyKey and the admin key is not placed in the backup position. See Creating a MyKey. |
|
Key is Already a MyKey |
Displays when trying to create a MyKey with a key already designated as a MyKey. |
|
This Key restricted at Next Key Cycle. Label Key as MyKey |
Displays to confirm that the key is restricted after you switch the vehicle off. |
MYKEY – FREQUENTLY ASKED QUESTIONS
What is an admin key?
- An admin key is a key that you have not created as a MyKey. See Creating a MyKey.
Why am I not able to create a MyKey?
- You have not placed the admin key in the backup position. See Creating a MyKey.
- The key used to switch the vehicle on is not an admin key.
- The key used to switch the vehicle on is the only admin key.
- There has to be at least one admin key.
- You did not switch the vehicle off after creating the last MyKey.
Why am I not able to program a MyKey?
- The admin key is not inside your vehicle.
- The key used to switch the vehicle on is not an admin key.
- You have not created any MyKeys. See Creating a MyKey.
Why am I not able to clear the MyKeys?
- The admin key is not inside your vehicle.
- The key used to switch the vehicle on is not an admin key.
- You have not created any MyKeys. See Creating a MyKey.
Why is the MyKey distance not accumulating?
- The key used to start the vehicle is an admin key.
- An admin key and a MyKey are inside your vehicle.
- You have not created any MyKeys. See Creating a MyKey.
- You have cleared the MyKeys. See Clearing All MyKeys.
Why am I not able to start the vehicle with a MyKey?
- An admin key and a MyKey are inside your vehicle. The system recognizes only the admin key when both are present.
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