Keyless Entry Limitations
Make sure your remote control is within 1 m (3 ft) from the front door handles and the tailgate.
The system could not function if:
- The remote control remains stationary for about a minute.
- The vehicle battery has no charge.
- The remote control battery has no charge.
- There is interference causing issues with the remote control frequencies.
- The remote control is too close to metal objects or electronic devices, for example keys or a cell phone.
Keyless Entry Settings
Switching Keyless Entry On and Off
- Switch the ignition on using an original key that has not been created as a MyKey.
- Press Settings on the touchscreen.
- Press Vehicle Settings.
- Press Locks.
Reprogramming the Unlocking Function
You can enable two-stage unlocking function allowing you to unlock only the driver door when you touch the unlock sensor.
Press and hold both the lock and unlock buttons on the remote control for four seconds to disable or enable two-stage unlocking.
If you program the unlocking function so that only the driver door unlocks, you can unlock all of the other doors from inside your vehicle using the power door lock control. You can unlock individual doors by pulling the interior door handles on those doors.
Using Keyless Entry
Unlocking the Doors
With your passive key within 1 m (3 ft) of your vehicle, touch the unlock sensor on the back of the door handle for a brief period and then pull on the door handle to unlock, being careful not to touch the lock sensor at the same time or pull on the door handle too quickly. The intelligent access system requires a brief delay to authenticate your passive key.
Locking the Doors
With your passive key within 1 m (3 ft) of your vehicle, touch the outer door handle lock sensor for approximately one second to lock, being careful not to touch the unlock sensor on the back of the door handle at the same time. After locking, you can immediately pull on the door handle to confirm locking occurred without inadvertently unlocking.
Frequently Asked Questions
Why does the keyless entry system not function?
- If the system does not function it may be limited. See Keyless Entry Limitations. If the system still does not function use the remote control or the key blade to lock and unlock your vehicle.
Why can I not lock my vehicle?
- If you electronically lock your vehicle with a rear door or the liftgate open, the system searches for a passive key inside your vehicle after you close the last door. If the system detects a key, all doors unlock indicating that a key is inside. Your vehicle locks if another passive key is within the detection range after you close the last door.