What Is a Connected Vehicle
A connected vehicle has technology that allows your vehicle to connect to a mobile network and for you to access a range of features. When used in conjunction with the FordPass app, it could allow you to monitor and control your vehicle further, for example checking the tire pressures, the fuel level and the vehicle location. For additional information, refer to the local Ford website.
Connected Vehicle Requirements
Connected service and related feature functionality requires a compatible vehicle network.
Some remote features require additional service activation. Log in to your Ford account for details. Some restrictions, third party terms and message or data rates may apply.
Connected Vehicle Limitations
Evolving technology, cellular networks, or regulations could affect functionality and availability, or continued provision of some features. These changes could even stop some features from functioning.
WHAT IS THE MODEM
 The modem allows access to a range of features built into your vehicle. |
ENABLING AND DISABLING THE MODEM - VEHICLES WITH: 12 INCH SCREEN
- Press Settings on the touchscreen.
- Press Connectivity.
- Press Connected Vehicle Features.
- Switch vehicle connectivity on or off.
ENABLING AND DISABLING THE MODEM - VEHICLES WITH: 15 INCH SCREEN
Tap the vehicle drawer on the top left of the screen.
- Press Connectivity.
- Press Connected Vehicle Features.
- Switch vehicle connectivity on or off.
CONNECTING FORDPASS TO THE MODEM
- Make sure that the modem is enabled using the vehicle settings menu.
- Open the FordPass app on your device and log in.
- Add your vehicle or select your vehicle if already added.
- Select the option to activate your vehicle.
- Make sure that the name on the screen matches the name shown in your FordPass account.
- Confirm that FordPass account is connected to the modem.
CONNECTING THE VEHICLE TO A WI-FI NETWORK - VEHICLES WITH: 12 INCH SCREEN
- From the settings menu, press Connectivity. See Center Display.
- Press Wi-Fi.
- Switch Wi-Fi on.
- Press View Available Networks.
- Select an available Wi-Fi network.
Note: Enter the network password to connect to a secure network.
CONNECTING THE VEHICLE TO A WI-FI NETWORK - VEHICLES WITH: 15 INCH SCREEN
Access the application drawer on the touchscreen.
- Press Connectivity.
- Press Manage Wi-Fi Networks.
- Switch Wi-Fi on.
- Press View Available Networks.
- Select an available Wi-Fi network.
Note: Enter the network password to connect to a secure network.
CONNECTED VEHICLE SETTINGS
You can adjust several settings on the touchscreen under the connected vehicle features menu, such as:
- Vehicle connectivity.
- Share vehicle data.
- Share vehicle location.
- Share driving data.
Note: Depending on your vehicle, different options may be available.
Note: Editing connectivity settings could result in some features not operating correctly or at all. When you edit connectivity settings, pop-up messages may appear to notify you that services will not work without that setting. If you switch a feature on, pop-up messages could appear informing you of the settings that will be turned on. Some features, for example driver assistance features, use map data. We recommend having all connected vehicle settings enabled to allow the map content to be updated to the latest version.
 Press the button next to a menu option for more information. |
CONNECTED VEHICLE – FREQUENTLY ASKED QUESTIONS - VEHICLES WITH: MODEM
Why can I not confirm the connection of my FordPass account to the modem?
- The modem is not enabled. Switch vehicle connectivity on.
- The network signal is weak. Move your vehicle closer to a place where the network signal is not obstructed.
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