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2022 Volkswagen Passat Owners Manual - Wi-FI hotspot



Owner’s Manuals 2022 Wi-FI hotspot

Wi-FI hotspot

Bilt Introduction

The Wi-Fi hotspot function is not available in all markets and vehicles.

Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.

Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client).

A data connection is required for connecting to the Internet and for certain functions, such as using Volkswagen We Connect.

A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.

The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe legal regulations for the country where you are operating the vehicle.

There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible volume of data. Information on this can be obtained from the mobile network provider.

Depending on your mobile data rate, additional costs (such as roaming fees) may result from downloading and using data packets online, especially in other countries.

In the event of border crossings into countries with different permissible radio frequencies than your own country, use of the wireless function/Wi-Fi must be deactivated due to legal provisions. The wired functions are not affected by this restriction and can still be used.

Establishing a data connection

Wi-Fi (9.2 inch variant and 8 inch variant)

  • Wi-Fi in accordance with IEEE 802.11 b/g/n.

  • 2.4 GHz and 5 GHz data transfer.

  • Two Wi-Fi modes at once:

    • Tethering (2.4 GHz).

    • 2.4 GHz access point.

  • Up to eight Wi-Fi devices can be connected at the same time.

  • Internet connection via Wi-Fi:

    • Tethering via cell phone.

    • Hotspot for clients in the vehicle.

  • Apple CarPlay™ via Wi-Fi.

  • Android Auto™ via Wi-Fi.

  • Simplified pairing process via WPS, NFC or QR code.

Possible data connection types
SIM card in SIM card reader:
Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable network connection is only possible with a compatible SIM card.
CarStick:
Suitable CarStick in the appropriate USB socket ⇒ CarStick Connecting to USB.  Allow Internet connection must be activated in the Network settings menu.
Bluetooth Profile rSAP:
The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP. Allow Internet connection must be activated in the Network settings menu.
External Wi-Fi device:
Use the Wi-Fi hotspot on an external cell phone.
eSIM (embedded SIM):
The vehicle has a OCU with an embedded SIM card (eSIM). In order to use this eSIM, you need to purchase data plans for use via the In-Car Shop.

The following points must be activated in the settings menu:

  • Network setup  Allow Internet connection.

    Or: Data connection  Integrated data connection.

The types of possible data connections depend on the country and equipment.

Setting up and deactivating a Wi-Fi hotspot

The Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices.

A data connection, for example through an internal eSIM card, a CarStick, or external Wi-Fi device, is also required for connecting to the Internet and for certain functions, such as using Volkswagen Car-Net. The possible types of data connections depend on the country and the Infotainment system being used.

Determining network information
Requirements

  • Your vehicle has been added to your Volkswagen Car-Net account.

  • You have paid for a data plan for your vehicle.

  1. Log in to the customer portal on the user account via the Volkswagen Car-Net app or the Car-Net customer portal and select the vehicle.

  2. Select the network name (SSID) and network key (password) for the vehicle as follows:

    • In the customer portal, under User  Wi-Fi SSID and password.

    • Or: in the app, under User  Wi-Fi  SSID & password.

Connecting to Wi-Fi

  1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENUSettings Wi-FiMobile hotspot.

  2. Activate the  Mobile hotspot checkbox.

  3. Search for available networks on the cell phone.

  4. Select from the network names (SSID).

  5. Enter and confirm the network key.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the cell phone.

  6. Repeat the process to connect additional cell phones.

Deactivating a Wi-Fi hotspot

  1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENUSettings Wi-FiMobile hotspot.

  2. Deactivate the  Mobile hotspot checkbox.

    The Wi-Fi hotspot is deactivated.

CarStick Connecting to USB

A suitable CarStick is connected to the vehicle's USB port  and connects the Infotainment system to the Internet via HSDPA/HSUPA, UMTS or EDGE.

Commercially available USB sticks, such as UMTS sticks, are not compatible with the Infotainment system. A suitable CarStick is available at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Depending on the country and vehicle equipment, there may be one or more USB ports  in the vehicle.

The location of the USB ports  depends on the vehicle.

Connecting to the Internet using a CarStick is not possible with all Infotainment systems.

Connecting

To install the CarStick and connect to the Internet, read and follow the directions in the operating manual for the CarStick.

Additional settings may be necessary.

The availability of a suitable CarStick depends on the country. Information on availability can be found at the Volkswagen website or at an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

If the connected CarStick is not recognized, disconnect all connected devices and then reconnect the CarStick.

Quick connection

Quick connection makes it possible to easily and quickly set up a wireless local network with encryption. In several countries, the function can alternatively be executed by scanning in a code.

WPS with the Infotainment system as a Wi-Fi hotspot

  1. Open the Hotspot settings menu. To do this, tap MENUWi-FiMobile hotspot (Wi-Fi).

  2. Tap WPS quick connection (WPS button).

  3. Activate WPS on the cell phone to be connected.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

  4. Repeat the process to connect additional cell phones.

Only one WPS connection can be established at a time. If multiple connection attempts start at the same time, all connection attempts will fail.

WPS with Infotainment system as client

  1. Open the Hotspots (Wi-Fi) menu. To do this, tap MENUSettings Wi-FiWi-Fi.

  2. Tap WPS quick connection (WPS button).

  3. Activate WPS on the external Wi-Fi device.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the cell phone.

WPS is not supported by all cell phones or some external Wi-Fi devices. In this case, connect manually:

 

Bilt

Adjusting settings

Opening the Network settings menu

  1. Open the System settings menu. To do this, tap MENUSETTINGS .

    Or: open the Car-Net (online services) settings menu. To do this, in the Car-Net main menu, tap Settings .

  2. Open the Network settings menu. To do this, tap Network.

  3. Tap the function key of the respective section to configure the settings.

    Changes will be automatically applied when the menu is closed.

Note: the Network settings menu is only visible if a SIM card is in the Infotainment system, there is a Bluetooth rSAP connection, or a compatible CarStick is connected to the Infotainment system.

Function keys in the Network settings menu

Network settings
The submenu opens for connection settings with the mobile phone service provider (Mobile network settings menu) from whom the SIM card was purchased.
 Data roaming:
Data roaming is deactivated. To use a data connection while out of the country, data roaming must be activated. This may result in additional charges. For information on roaming fees, contact the mobile phone service provider.
Current connection details:
Display of data packets sent and received through the Infotainment system. This display may differ from the mobile phone network provider data.
Restore factory settings:
Restoring the factory settings deletes all previous inputs and settings.
Internet connection:
Opens a context menu with the options Do not allow (data connection will not be established), Show disclaimer (data connection will only be established after the prompt is confirmed) and Always allow (data connection will be established automatically).

Function keys in the Mobile network settings menu

Access point name:
Mobile network provider's access point name for the mobile network connection. The name is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
User name:
User name when accessing the mobile network provider access point. The user name is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
Password:
Password to connect to the mobile network. The password is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
Authentication:
Depending on the mobile network provider, authentication (verification of identity) may be necessary. If this is the case, select Secure. If not, select Normal.
Reset automatic connection settings:
Any entries and settings that have been made are reset to the default settings.
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