2022 Volkswagen Passat Owners Manual - Voice control

Voice control

 Introduction

Voice control works both online and offline. Speech commands are identified more accurately in online mode because there is more data available. In offline mode the scope of functions is reduced.

Voice control understands questions and expressions without having to learn speech commands. Speech commands can be freely worded in common speech. You can find suggestions for voice commands in the Infotainment system.

Loud noises from around and inside the vehicle can lead to malfunctions and misunderstood sentences and responses.

Voice control only recognizes voice commands in the language selected in the infotainment system.

Test voice control while stationary before a journey to get to know the function.

Supported languages, depending on market

• Online and offline: German, US English, British English, Chinese, French, Italian, Spanish, Czech, Dutch, Norwegian, Polish, Portuguese.

• Offline: Bulgarian, Danish, Finnish, Greek, Japanese, Korean, Brazilian Portuguese, Russian, Swedish, Mexican Spanish, Turkish.

Requirements

• 

  Online and offline: The voice control with corresponding Infotainment system is integrated in the vehicle.

• 

  Online: A valid Car-Net contract is activated.

Voice control will be automatically deactivated when there is an incoming call or if the parking aid is active.

First steps

Depending on the country, voice control for the phone interface may be switched off and voice control for the Infotainment system may be used.

The volume of voice control announcements can be adjusted in the Sound settings menu or during an announcement using the rotary and release button or using the  and  sensor areas.

Voice control help

The voice control help tutorial explains the basic operation. The most important voice controls are shown in their current context.

1. Multi-function steering wheel: Press  or .

   Or: Press Infotainment system: VOICE.

2. Wait for the signal tone.

3. Say the voice command in the language that is set in the instrument cluster.

Speaking voice commands

Tips for successful voice commands

• 

  Speak clearly. Unclear voice commands will not be detected.

• 

  Speak at normal volume. Speak a little louder at higher speeds.

• 

  Avoid external noise. Open windows and doors can interfere with voice control.

• 

  Avoid other noises such as conversations in the vehicle.

• 

  Do not direct airflow from the vents towards the microphone or headliner.

• 

  Do not overly emphasize words or speak in a strong accent or dialect.

• 

  No long pauses in speech.

To ensure that names in the phonebook are identified correctly, you may need to switch the order of the first and last names of the desired contact, depending on how the phonebook entry is structured.

Starting and ending voice control

 or 

Voice control is active and recognizes spoken words.

Starting voice control

You can use different methods to start voice control, depending on the vehicle equipment:

1. Multi-function steering wheel: Press  or .

   Or: Press Infotainment system: VOICE.

An ascending audible signal will confirm that voice control has been activated.

Voice control ends automatically if you use functions within the Infotainment system, activate the parking system or if tasks involving speech occur, e.g. calls or traffic reports are received.

Pausing voice control

1. Tap  or  briefly to pause a dialog.

Ending voice control manually

1. Multi-function steering wheel: Press the  or  button briefly twice in a row (double-click).

   Or: Infotainment system: Press VOICE briefly twice in a row (double-click).

2. Wait for the signal tone.

During a voice command, press the  or  button on the multi-function steering wheel or close the voice dialog window in the Infotainment system. The voice command will be immediately canceled and a notification tone will sound. You can then speak a voice command.

Adjusting settings

Opening the settings menu

1. Press Infotainment system: MENU.

   Or: Tap Setup .

   Or: Tap Voice control.

The function keys have the following effects:

Show example commands (Infotainment system)

The help menu with voice commands for the current operating area is displayed in the Infotainment system when voice control is activated. Check off  to activate.

Show example commands (instrument cluster)

The help menu with voice commands for the current operating area is displayed in the instrument cluster when voice control is activated. Check off  to activate.

Voice operation session starting tone

An ascending tone sequence indicates voice control has been activated. Check off  to activate.

Voice operation session end tone

A descending tone sequence indicates voice control has been deactivated. Check off  to activate.

Dialogue session start tone

In addition to the  display on the screen, a short audible signal will sound once it is possible to speak. Check off  to activate.

Dialogue session end tone

In addition to the display on the screen, a short audible signal will sound once the system has processed the spoken command. Check off  to activate.