2022 Volkswagen Passat Owners Manual - Service

Service

Service interval display

Service events are shown in the instrument cluster display.

Service appointments at Volkswagen are divided into oil change services and inspections. The service interval display informs the driver about the next service appointment which includes an engine oil change and about the next inspection.

On vehicles without messages you can see which service appointment is currently being shown, by looking at the display at the top right of the instrument cluster display:

• 1: Oil change service.

• 2: Inspection.

The service intervals are specified for vehicles with the fixed oil change service interval.

Intervals are determined individually on vehicles with the flexible oil change service interval. Oil change services only need to be performed if the vehicle requires it. The specific operating conditions and the personal driving style are also taken into consideration. The service early warning message is first displayed 30 days prior to the calculated oil change service due date. The displayed remaining distance to be traveled is always rounded to 100 miles (km) and the remaining time is rounded to whole days. The current service message can only be retrieved as of 310 miles (500 km) after the last service. Until then, only dashes appear on the display.

Service reminder

If your vehicle is due to be serviced soon, a service reminder will appear when you switch on the ignition.

In the case of vehicles without text messages, a wrench symbol  appears in the instrument cluster display with an indicator in km and a clock symbol  with an indicator showing the number of days to the service appointment that is due. The number of miles (kilometers) stated is the maximum number of miles (kilometers) that can be driven before the service appointment. In addition, to the top right of the display you can see which service appointment the reminder applies to ( 1 for oil change service, 2 for inspection).

If the service reminder is displayed for both service appointments (display 1 and 2 at the top right of the instrument cluster display), then for vehicles without messages, the number of kilometers and the display in days applies for the very next service appointment.

For vehicles with messages in the instrument cluster display, Oil change service or Inspection in --- km or --- days appears.

Service event

If your vehicle is due an oil change service or inspection service, a warning chime will sound and the wrench symbol  will blink for a few seconds when you switch on the ignition. For vehicles with messages in the instrument cluster display, Oil service now! or Inspection now! appears.

Retrieving service messages

When the ignition is on, the engine is off, and the vehicle is stationary, the current service message can be retrieved.

1. Press the  button in the instrument cluster repeatedly until the wrench symbol  is displayed and the number 1 is shown in the top right of the display.

   The values displayed apply to the oil change service.

2. Press the  button in the instrument cluster again.

   The wrench symbol  is displayed and the number 2 is shown at the top right of the display.

   The values displayed apply to the inspection.

Or:

1. Select the Settings menu.

2. Select the Info menu item from the Service sub-menu.

An overdue service is indicated by a minus sign before the number of kilometers or days.

Resetting the oil change service

If the service interval display was not reset after the service, the display can be reset as follows:

For vehicles with messages:

1. Switch the ignition off.

2. Press and hold the  button in the instrument cluster.

3. Switch the ignition back on.

4. Release the  button.

5. Confirm the confirmation prompt in the instrument cluster by pressing the  button on the multi-function steering wheel.

    

For vehicles without messages:

1. Switch the ignition off.

2. Press and hold the  button in the instrument cluster.

3. Switch the ignition back on.

4. Release the  button and then press the  button within 20 seconds.

Do not reset the service interval display between service intervals or incorrect information will be displayed.

If the service interval display is manually reset during a valid flexible oil change service interval, the fixed oil change service interval is activated. The service interval will no longer be determined on an individual basis.

Resetting the inspection

If the inspection service has not been reset, the display can be reset as follows:

For vehicles with messages:

1. Switch the ignition off.

2. Switch on the emergency flashers.

3. Press and hold the  button in the instrument cluster.

4. Switch the ignition back on.

5. Release the  button.

6. Confirm the confirmation prompt in the instrument cluster by pressing the  button on the multi-function steering wheel.

7. Switch off the emergency flashers.

For vehicles without messages:

1. Switch the ignition off.

2. Switch on the emergency flashers.

3. Press and hold the  button in the instrument cluster.

4. Switch the ignition back on.

5. Release the  button and then press the  button within 20 seconds.

6. Switch off the emergency flashers.

The service message disappears after a few seconds when the engine is running or when the  button on the multi-function steering wheel is pressed.

If the 12 V vehicle battery in a vehicle with the flexible service interval has been disconnected for an extended period, the time for the next oil change service cannot be calculated. Therefore, the service interval displays may show incorrect calculations. If this is the case, follow the maximum permissible maintenance intervals.