General information about the parking systems
Safety instructions
WARNING
The intelligent technology of the Park Distance Control (PDC) cannot overcome the natural laws of physics and it can only operate within the limits of the system. Do not allow the increased convenience provided by the parking systems to tempt you into taking risks. The parking systems cannot replace the driver's attention.
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Always adapt your speed and driving style to the visibility, weather, road and traffic conditions.
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Always keep an eye on the parking direction and the vehicle surroundings. Pay particular attention to small children, animals and objects.
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Bear in mind that the parking system may not be able to react if the vehicle approaches too quickly and no warning is issued.
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Do not allow the parking system's display to distract you from the traffic around you.
WARNING
Camera lenses enlarge and distort the field of vision. Using the camera image to estimate the distance to people or obstacles may not be precise and can cause accidents and serious injuries.
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Do not rely on the camera system image.
NOTICE
In parking spaces without a curb, park at least 20 inches (50 cm) away from walls and buildings to reduce the risk of vehicle damage.
Sensor and camera boundaries
Various sensors and cameras that detect the vehicle surroundings ultrasonically, by radar waves, and visually are located on and in the vehicle. The various parking systems use different combinations of sensors. All sensors have technical and physical limits ⇒
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In some situations, some objects may not be detected, e.g. trailer draw bars, narrow poles, fences, posts, and trees, extremely low or high obstacles, or trunk lids that are opening or already open ⇒
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The parking system coverage areas have “blind” spots in their range where they cannot detect people and objects.
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Dirt, ice, or water on the sensors and cameras may be detected as obstacles or prevent the detection of objects in some cases. In addition to dirt and snow, soap residue or other coatings can also impair the sensor range ⇒ Troubleshooting.
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External noises and certain surfaces on objects and clothing can affect the sensor signals. In some situations, people and objects may not be detected or may be detected incorrectly.
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Certain objects, such as small posts or grating, cannot be shown or cannot be adequately shown due to the resolution of the screen and if there is insufficient lighting.
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The cameras only show two-dimensional images on the screen. Due to the lack of depth of field, it may be difficult or impossible to identify protruding objects or recesses in the road.
Volkswagen recommends practicing with the parking systems in a location or parking space with no traffic in order to become acquainted with the systems and their functions.
Requirements
General information
To ensure that the sensors and cameras can detect the area surrounding the vehicle as well as possible and display this image on the Infotainment system, the following requirements must be met:
The doors and trunk lid are closed.
The outside mirrors must not be folded in.
The sensors or cameras are not covered by attachments or decorative license plate frames. The decorative number plate frame and the number plate itself must not protrude at the sides or bottom.
The vehicle must be on level ground.
The vehicle must not be loaded primarily in the rear or on one side.
The engine must be running.
Braking assistance systems are switched on ⇒ Information about braking assistance systems.
If you use any other functions in the Infotainment system while you are parking, the parking function and its warning chimes will be deactivated.
Finding a suitable parking space
The following requirements should be met so that a suitable parking space can be shown or detected correctly:
The length and width of the parking space must be larger than the vehicle measurements and provide enough space to maneuver.
The distance when driving past the parking space is approx. 3 feet (1 meter).
Vehicles with Park Assist: The speed when passing the parking space is maximum 25 mph (40 km/h) for parking spaces parallel to the road and 12 mph (20 km/h) for parking spaces perpendicular to the road.
Displays in the Infotainment system
The settings that can be selected may vary depending on the country, the device, and the vehicle equipment.
When the vehicle approaches an obstacle, the approach is displayed in segments in the Infotainment system (depending on the vehicle equipment) and warning chimes sound. The display may vary depending on the situation.
The collision area has been reached when the next to last segment is displayed. Do not continue driving!
All options and models are described. Optional equipment or different model versions are not specifically identified as such. Which systems are available depend on the vehicle equipment.
General displays
Mute the warning chimes.
Adjust the brightness, contrast, and color.
Show the display.
Hide the display.
Close the current view and end the function.
Additional information for vehicles with Park Distance Control
Red section of the image: Nearby obstacle. The vehicle is at risk. Apply the brakes.
Yellow section of the image: Obstacle in the path of the vehicle. The vehicle is at risk. Steer around the obstacle.
White section of the image: Obstacle outside of the path of the vehicle.
There is a system malfunction in the area that is detected (depending on vehicle equipment). The colors may vary.
Switch to the Rear View Camera system ⇒ Switching the Rear View Camera system on and off.
Additional information for vehicles with a Rear View Camera system
Red line: Boundary or safety distance to the vehicle.
Green side line: Extension of the vehicle.
Switch to the parking system ⇒ Switching Park Distance Control (PDC) on and off.
USA and Canada: If the camera image on a parking system has been switched on by engaging the reverse gear, no function keys are displayed for safety reasons. These function keys can be displayed again by tapping the function key .
Additional features for vehicles with Park Assist
Switch Park Assists on and off ⇒ Searching for parking spaces.
Warning chimes
A chime sounds at intervals when there is sufficient distance to an obstacle. The shorter the distance becomes, the shorter the intervals between the chimes. When the obstacle is very close a constant chime sounds. Do not continue driving!
NOTICE
The system will only provide visual and audible warnings for obstacles within the vehicle's path.
The orientation lines superimposed on the camera image are shown by the system regardless of the vehicle's surroundings. There is no automatic obstacle detection by the camera while it is active. The driver must evaluate whether the vehicle will fit in the parking space.
In the area around the rear view camera, all orientation lines are hidden if a camera is installed in the trunk lid and the trunk lid is open.
Automatic braking intervention
A parking system's automatic braking support helps to avoid collisions, if an obstacle is detected during the parking process.
WARNING
The increased comfort offered by the parking system automatic braking intervention should not cause you to take safety risks. In some situations, function of the automatic braking intervention may be limited or it may not function at all. Collisions with obstacles can lead to injuries and vehicle damage. The system cannot replace the driver's attention.
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Stay attentive and do not rely only on the parking systems.
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Always be ready to take over braking and steering.
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Do not take any risks when it comes to safety.
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React to the warnings and recommendations from the parking systems.
Requirements
When maneuvering, the vehicle is not driving faster than about 6 mph (10 km/h).
A parking system has been switched on.
What happens during an automatic braking intervention?
If there is an obstacle, the brakes are applied until the vehicle comes to a stop and the vehicle is kept stationary for approximately 2 seconds.
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Following an automatic braking intervention, press the brake pedal to keep the vehicle stationary.
Park Assist: This will reduce the vehicle's speed if it is moving too quickly. The parking process can then be resumed.
Switch automatic braking on or off
Automatic braking is activated or deactivated when a parking system is switched on or off by the driver.
Switch the parking system off if automatic braking support happens too frequently, like when driving off-road.
The parking process is canceled following Park Assist emergency braking due to an obstacle.
Following a Rear Traffic Alert emergency braking intervention, it will take 10 seconds before an automatic braking support can occur again.
Troubleshooting
The parking system is functioning differently than expected
There are several possible causes:
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The system conditions are not met ⇒ Requirements.
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The sensors or camera may be dirty or covered with ice ⇒ Exterior care and cleaning.
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The camera lens is dirty and the camera image is not clear ⇒ Exterior care and cleaning.
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Sources of noise, such as a jackhammer or driving over cobblestones, can interfere with the ultrasonic signal.
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The vehicle may be damaged in the radar sensor area, for example, from parking barriers.
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The areas detected by the sensors or camera may be blocked by accessories such as bicycle racks.
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There may have been changes to the paint or vehicle structure in the area where the sensors or camera are located, for example on the front of the vehicle or the suspension.
Pay attention to the text messages shown in the instrument cluster display and in the Infotainment system.
No sensor or camera view or the parking system has been switched off
If a sensor malfunctions, the sensor area is deactivated. The sensor area affected can be displayed in the Infotainment system by the symbol. The parking system may be completely switched off.
If Park Distance Control is malfunctioning, a continuous tone will sound for several seconds when you switch it on. Where applicable, a message will appear in the instrument cluster display.
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Check if one of the causes listed is responsible.
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Once the source of the issue has been resolved, switch the system on again.
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If the problem persists, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
Park Assist is active and the vehicle brakes
In some countries, Park Assist can assist the driver with automatic braking in certain situations⇒ Automatic braking intervention.
Depending on the vehicle equipment and certain conditions, such as the weather, vehicle load, or angle of the vehicle, Park Assist may automatically apply the vehicle brakes if there is an obstacle. The driver must then press the brake pedal.
The parking process will be canceled if automatic braking occurs.
Park Assist is active and the parking process is automatically canceled
Park Assist will end the parking process if one of the following situations occurs:
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The
function key is pressed.
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Or: The driver takes over steering.
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Or: The driver door is opened.
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Or: The time limit or number of movements for the parking process is exceeded.
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Or: The traction control system is switched off or it engages.
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Or: There is a system malfunction.
Restart the parking process ⇒ Searching for parking spaces.
Park Assist is active and supports steering movements when the vehicle is stationary
If Park Assist attempts to turn the steering while the vehicle is stationary, the white symbol appears in the instrument cluster display.
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Press the brake pedal.
After a wheel change, Park Assist drives into and out of parking spaces inaccurately
If, after a wheel change, Park Assist parks inaccurately, e.g. with an increased or reduced distance from the curb, the system may have to take over the wheel sizes again.
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Drive the vehicle over a longer distance, including around bends.
The Park Assist system automatically learns the new wheel sizes.
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