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2019 Toyota RAV4 Owners Manual - Steps to take in an emergency



Steps to take in an emergency

WARNING

Observe the following precau- tions.

Failure to do so may result in death or serious injury.

Situations when it is nec- essary to contact dealers before towing

commercial towing service before towing.

617

    The engine is running but the vehicle does not move.
    The vehicle makes an abnor- mal sound.

Do not tow with a sling-type truck to prevent body damage.

’ From the front (2WD models) Release the parking brake.

’ From the front (AWD models)

Use a towing dolly under the rear wheels.

’ From the rear

Use a towing dolly under the front wheels.

Using a flatbed truck

If your vehicle is transported by a flatbed truck, it should be tied down at the locations shown in the illustration.

8

If you use chains or cables to tie down your vehicle, the angles shaded in black must be 45°.

Do not overly tighten the tie

downs or the vehicle may be damaged.

    Take out the towing eyelet. (P.637)
    Using a flathead screwdriver,

remove eyelet cover ( A ), and then remove eyelet

cover ( B ).

To protect the bodywork, place a rag between the screwdriver and the vehicle body as shown in the illustration.

’ Type A

Emergency towing (vehi- cles with towing eyelet)

mph (30 km/h).

A driver must be in the vehicle to steer and operate the brakes.

The vehicle’s wheels, drive train, axles, steering and brakes must be in good condition.

To have your vehicle towed by another vehicle, the towing eye- let must be installed to your vehicle. Install the towing eyelet by following the specified proce- dure.

’ Type B

    Insert the towing eyelet into the hole and tighten partially by hand.

’ Type A

’ Type B

619

’ Type B

    Tighten down the towing eye- let securely using a wheel nut wrench or hard metal bar.

’ Type A

    Securely attach cables or chains to the towing eyelet.

Take care not to damage the vehi- cle body.

    Enter the vehicle being towed and start the engine.

Turn off the Parking Support Brake function. (if equipped): P.284

If the engine does not start, turn the engine switch to ON.

Vehicles with Stop & Start system: Before towing the vehicle, turn the engine switch to OFF once, and then start the engine.

    Shift the shift lever to N and release the parking brake.

When the shift lever cannot be shifted: P.202

8

    While towing

If the engine is not running, the power assist for the brakes and steering will not function, making steering and braking more difficult.

    Wheel nut wrench

Wheel nut wrench is installed in the tool bag. (P.637)

    Vehicle pulls heavily to one side when driving on a level road
    Loss of brake effectiveness, spongy feeling, pedal almost touches the floor

Visible symptoms

    Fluid leaks under the vehicle (Water dripping from the air conditioning after use is nor- mal.)
    Flat-looking tires or uneven tire wear
    Engine coolant temperature gauge needle continually points higher than normal.

Audible symptoms

    Changes in exhaust sound
    Excessive tire squeal when cornering
    Strange noises related to the suspension system
    Pinging or other noises related to the engine

Operational symptoms

    Engine missing, stumbling or running roughly
    Appreciable loss of power
    Vehicle pulls heavily to one

621

Restarting the engine

    Turn the engine switch to ACC or off.
    Restart the engine.

8

    Brake system warning light (warning buzzer)

Warning light

Details/Actions

(U.S.A.)

(Canada) (Red)

Indicates that:

    The brake fluid level is low; or
    The brake system is malfunctioning

Immediately stop the vehicle in a safe place and contact your Toyota dealer. Continuing to drive the vehicle may be dangerous.

    Brake system warning light

Warning light

Details/Actions

(Yellow)

Indicates a malfunction in the parking brake sys- tem

Have the vehicle inspected by your Toyota dealer immediately.

    Charging system warning light

Warning light

Details/Actions

Indicates a malfunction in the vehicle’s charging system

Immediately stop the vehicle in a safe place and contact your Toyota dealer.

8-2. Steps to take in an emergency

623

Warning light

Details/Actions

Indicates that the engine is overheating

Immediately stop the vehicle in a safe place.

Handling method (P.653)

*: This light illuminates on the multi-information display with a message.

Warning light

Details/Actions

Indicates that the engine oil pressure is too low

Immediately stop the vehicle in a safe place and contact your Toyota dealer.

*: This light illuminates on the multi-information display with a message.

    Malfunction indicator lamp

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:

    The electronic engine control system;
    The electronic throttle control system; or
    The emission control system (if equipped)

Have the vehicle inspected by your Toyota dealer immediately.

    SRS warning light

8

    ABS warning light

Warning light

Details/Actions

(U.S.A.)

(Canada)

Indicates a malfunction in:

    The ABS; or
    The brake assist system

Have the vehicle inspected by your Toyota dealer immediately.

    Electric power steering system warning light (warning buzzer)

Warning light

Details/Actions

(Red/yellow)

Indicates a malfunction in the EPS (Electric Power Steering) system

Have the vehicle inspected by your Toyota dealer immediately.

    PCS warning light (warning buzzer)

Warning light

Details/Actions

(Flashes or illuminates)

When a buzzer sounds simultaneously: Indicates a malfunction has occurred in the PCS (Pre-Collision System).

Have the vehicle inspected by your Toyota dealer immediately.

When a buzzer does not sound:

The PCS (Pre-Collision System) has become temporarily unavailable, corrective action may be necessary.

Follow the instructions displayed on the multi-information display. (P.229, 635)

If the PCS (Pre-Collision System) or VSC (Vehi- cle Stability Control) system is disabled, the PCS warning light will illuminate.

P.238

8-2. Steps to take in an emergency

    LTA indicator (warning buzzer)

    Stop & Start cancel indicator

    Intuitive parking assist OFF indicator (warning buzzer)

625

8

    PKSB OFF indicator (warning buzzer)

Warning light

Details/Actions

(Flashes) (If equipped)

When a buzzer sounds:

Indicates a malfunction in the PKSB (Parking Support Brake) system

Have the vehicle inspected by your Toyota dealer immediately.

When a buzzer does not sound:

Indicates that the system is temporarily unavail- able, possibly due to a sensor being dirty or cov- ered with ice, etc.

Follow the instructions displayed on the multi-information display. (P.282, 633)

    RCTA OFF indicator (warning buzzer)

Warning light

Details/Actions

(Flashes) (If equipped)

When a buzzer sounds:

Indicates a malfunction in the RCTA (Rear Cross Traffic Alert) function

Have the vehicle inspected by your Toyota dealer immediately.

When a buzzer does not sound:

Indicates that the rear bumper around the radar sensor is covered with dirt, etc. (P.265)

Follow the instructions displayed on the multi-information display. (P.264, 633)

    Slip indicator light

Warning light

Details/Actions

Indicates a malfunction in:

    The VSC/Trailer Sway Control system;
    The TRAC system;
    The hill-start assist control system; or
    The downhill assist control system (if equipped)

Have the vehicle inspected by your Toyota dealer immediately.

8-2. Steps to take in an emergency

627

8

*: This light illuminates on the multi-information display with a message.

    Brake hold operated indicator (warning buzzer)

Warning light

Details/Actions

(Flashes)

Indicates a malfunction in the brake hold system

Have the vehicle inspected by your Toyota dealer immediately.

    Parking brake indicator

Warning light

Details/Actions

It is possible that the parking brake is not fully engaged or released

(U.S.A.)

(Flashes)

Operate the parking brake switch once again.

(Canada) (Flashes)

This light comes on when the parking brake is not released. If the light turns off after the park- ing brake is fully released, the system is operat- ing normally.

    Low fuel level warning light

Warning light

Details/Actions

Indicates that remaining fuel is approximately

2.2 gal. (8.3 L, 1.8 Imp. gal.) or less

Refuel the vehicle.

Driver’s and front passenger’s seat belt reminder light (warn- ing buzzer*)  

Warning light

Details/Actions

Warns the driver and/or front passenger to fas- ten their seat belts

Fasten the seat belt.

If the front passenger’s seat is occupied, the front passenger’s seat belt also needs to be fastened to make the warning light (warning buzzer) turn off.

*: Driver’s seat belt warning buzzer:

The driver’s seat belt warning buzzer sounds to alert the driver that his or her seat belt is not fastened. Once the engine switch is turned to ON, the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph (20 km/h), the buzzer sounds once. If the seat belt is still unfastened after 24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 90 more seconds.

Front passenger’s seat belt warning buzzer:

The front passenger’s seat belt warning buzzer sounds to alert the front passenger that his or her seat belt is not fastened. The buzzer sounds once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfastened after 24 seconds, the buzzer will sound intermittently for 6

629

seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 90 more seconds.

Warning light

Details/Actions

(If equipped)

Warns the rear passengers to fasten their seat belts

Fasten the seat belt.

*: Rear passengers’ seat belt warning buzzer:

The rear passengers’ seat belt warning buzzer sounds to alert the rear passengers that his or her seat belt is not fastened. The buzzer sounds once if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still unfastened after 24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the seat belt is still unfastened, the buzzer will sound in a different tone for 30 more seconds.

    Tire pressure warning light

8

    Warning buzzer

In some cases, the buzzer may not be heard because of noisy place or an audio sound.

    Front passenger detection sen- sor, seat belt reminder and warning buzzer
    If luggage is placed on the front passenger seat, the front passen- ger detection sensor may cause the warning light to flash and the

warning buzzer to sound even if a passenger is not sitting in the seat.

    If a cushion is placed on the seat, the sensor may not detect a pas- senger, and the warning light may not operate properly.
    SRS warning light

This warning light system monitors the airbag sensor assembly, front impact sensors, side impact sensors (front door), side impact sensors

(front), side impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle switch, front passenger occupant classification system (ECU and sensors), “AIR BAG ON” indicator light, “AIR BAG OFF” indicator light, front passen- ger’s seat belt buckle switch, seat belt pretensioners and force limiters, airbags, interconnecting wiring and power sources. (P.34)

    If the malfunction indicator lamp comes on while driving

First check the following:

    Is the fuel tank empty?

If it is, fill the fuel tank immediately.

    Is the fuel tank cap loose? If it is, tighten it securely.

The light will go off after several driving trips.

If the light does not go off even after several trips, contact your Toyota dealer as soon as possible.

    Electric power steering system warning light (warning buzzer)

When the battery charge becomes insufficient or the voltage temporar- ily drops, the electric power steering system warning light may come on and the warning buzzer may sound.

    When the tire pressure warning light comes on (vehicles with tire pressure warning system)

Inspect the tires to check if a tire is punctured.

If a tire is punctured: P.636

If none of the tires are punctured:

Turn the engine switch to OFF then turn it to ON. Check if the tire pres- sure warning light comes on or blinks.

’ If the tire pressure warning light blinks for approximately 1 minute then stays on

There may be a malfunction in the tire pressure warning system. Have

the vehicle inspected by your Toyota dealer immediately.

’ If the tire pressure warning light comes on

    After the temperature of the tires has lowered sufficiently, check the inflation pressure of each tire and adjust them to the specified level.
    If the warning light does not turn off even after several minutes have elapsed, check that the inflation pressure of each tire is at the specified level and perform initialization. (P.579)
    The tire pressure warning light may come on due to natural causes (vehicles with tire pres- sure warning system)

The tire pressure warning light may come on due to natural causes such as natural air leaks and tire inflation pressure changes caused by tem- perature. In this case, adjusting the tire inflation pressure will turn off the warning light (after a few minutes).

    When a tire is replaced with a compact spare tire (vehicles with tire pressure warning sys- tem)

The compact spare tire is not equipped with a tire pressure warn- ing valve and transmitter. If a tire goes flat, the tire pressure warning light will not turn off even though the flat tire has been replaced with the spare tire. Replace the spare tire with the standard tire and adjust the tire inflation pressure. The tire pres- sure warning light will go off after a few minutes.

    Conditions that the tire pres- sure warning system may not function properly

P.576

631

8

NOTICE

    To ensure the tire pressure warning system operates properly (vehicles with tire pressure warning system)

Do not install tires with different specifications or manufacturers as the tire pressure warning sys- tem may not operate properly.

633

    Warning messages

The warning messages explained below may differ from the actual messages according to operation conditions and vehicle specifica- tions.

    If a message about an operation is shown
    If a message about an operation of the accelerator pedal or brake pedal is shown

A warning message about an opera- tion of the brake pedal may be

shown while the driving assist sys- tems such as PCS (Pre-Collision system) or the dynamic radar cruise control with full-speed range is oper- ating. If a warning message is shown, be sure to decelerate the vehicle or follow an instruction shown on the multi-information dis- play.

A warning message is shown when Brake Override System, Drive-Start Control or Parking Support Brake (if equipped) (P.172, 279) operates. Follow the instructions on the multi- information display.

    If a message about an operation of the engine switch is shown

An instruction for operation of the engine switch is shown when the incorrect procedure for starting the engine is performed or the engine switch is operated incorrectly. Fol- low the instructions shown on the multi-information display to operate the engine switch again.

    If a message about a shift lever operation is shown

To prevent the shift lever from being operated incorrectly or the vehicle

from moving unexpectedly, a mes- 8

sage that requires shifting the shift lever may be shown on the multi- information display. In that case, fol- low the instruction of the message and shift the shift lever.

    If a message or image about an open/close state of a part or replenishment of a consumable is shown

Confirm the part indicated by the multi-information display or a warn- ing light, and then perform the cop- ing method such as closing the open door or replenishing a con-

sumable.

    If a message that indicates the need for visiting your Toyota dealer is displayed

The system or part shown on the multi-information display is malfunc- tioning. Have the vehicle inspected by your Toyota dealer immediately.

    If a message that indicates the need for referring to Owner’s Manual is displayed
    If “Engine Coolant Temp High” is shown, follow the instructions (P.653).
    If the following messages are shown, there may be a malfunc- tion.

Immediately stop the vehicle in a safe place and contact your Toy- ota dealer. Continuing to drive the vehicle may be dangerous.

    “Charging System Malfunction”
    “High Transmission Fluid Temp”
    “Smart Entry & Start System Mal- function”
    If the following messages are shown, there may be a malfunc- tion.

Immediately have the vehicle inspected by your Toyota dealer.

    “Oil Pressure Low”
    “Braking Power Low”
    If “Shift to P when Parked” is shown

Message is displayed when the driver’s door is opened without turn- ing the engine switch to OFF with the shift lever in any position other than P.

Shift the shift lever to P.

    If “Auto Power OFF to Conserve Battery” is shown

Power was turned off due to the automatic power off function.

Next time when starting the engine, increase the engine speed slightly and maintain that level for approxi- mately 5 minutes to recharge the battery.

    If “Engine Oil Level Low Add or Replace” is displayed

The engine oil level may be low. Check the level of the engine oil, and add engine oil if necessary. This message may be displayed if the vehicle is stopped on a slope. Move the vehicle to a level surface and check if the message disappears.

    If “Maintenance Required Soon” is shown

Indicates that all maintenance according to the driven distance on the maintenance schedule* should be performed soon.

Comes on approximately 4500 miles (7200 km) after the message has been reset.

If necessary, perform maintenance. Please reset the message after the maintenance is performed. (P.557)

*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ Manual Supplement” for the main- tenance interval applicable to your vehicle.

    If “Maintenance Required Visit Your Dealer” is shown

Indicates that all maintenance is required to correspond to the driven distance on the maintenance sched- ule*.

Comes on approximately 5000 miles (8000 km) after the message has been reset. (The indicator will not work properly unless the mes- sage has been reset.)

Perform the necessary mainte- nance. Please reset the message after the maintenance is performed. (P.557)

*: Refer to the separate “Scheduled Maintenance Guide” or “Owner’ Manual Supplement” for the main- tenance interval applicable to your vehicle.

    If “Front Camera Unavailable” or “Front Camera Unavailable See Owner’s Manual” is dis- played

The following systems may be sus- pended until the problem shown in the message is resolved. (P.229, 624)

    PCS (Pre-Collision System)
    LTA (Lane Tracing Assist)
    Automatic High Beam
    RSA (Road Sign Assist)*
    Dynamic radar cruise control with full-speed range

*: If equipped

    If “Radar Cruise Control Unavailable See Owner’s Man- ual” is shown

The dynamic radar cruise control with full-speed range system is sus- pended temporarily or until the prob- lem shown in the message is resolved. (causes and coping meth- ods: P.229)

    If “Radar Cruise Control Unavailable” is shown

The dynamic radar cruise control with full-speed range system cannot be used temporarily. Use the system when it becomes available again.

    Warning buzzer

P.629

635

8

WARNING

    If a warning light comes on or a warning buzzer sounds when a warning message is shown on the multi-informa- tion display

P.631

If you have a flat tire

    Stop the vehicle in a safe place on a hard, flat surface.
    Set the parking brake.
    Shift the shift lever to P.
    Stop the engine.
    Turn on the emergency flashers. (P.612)
    For vehicles with power back door: Turn off the power back door system. (P.128)

8-2. Steps to take in an emergency

637

    Jack
    Tool bag
    Jack handle
    Wheel nut wrench
    Towing eyelet (if equipped)
    Spare tire

8

WARNING

    Put the jack properly in its jack point.
    Do not put any part of your body under the vehicle while it is sup- ported by the jack.
    Do not start the engine or drive the vehicle while the vehicle is supported by the jack.
    Do not raise the vehicle while someone is inside.
    When raising the vehicle, do not put an object on or under the jack.
    Do not raise the vehicle to a height greater than that required to replace the tire.
    Use a jack stand if it is neces- sary to get under the vehicle.
    Stop the vehicle on firm, flat and level ground, firmly set the park- ing brake and shift the shift lever to P. Block the wheel diagonally opposite to the one being changed if necessary.
    When lowering the vehicle, make sure that there is no-one near the vehicle. If there are people nearby, warn them vocally before lowering.

2 Take out the jack.

Do not touch the threaded portion of the jack as it is greased.

Taking out the tool bag

Taking out the spare tire

1 Take out the jack holder.

639

    Chock the tires.
    Remove the wheel ornament using the wrench.

Vehicles with full wheel ornament: To protect the wheel ornament, place a rag between the wrench and the wheel ornament.

    Slightly loosen the wheel nuts (one turn).

    Turn the tire jack portion A

by hand until the notch of the

jack is in contact with the jack 8

point.

After removing the jack from the

jack holder, turn part A of the jack

in the opposite direction to lower the jack, and then adjust the jack set position.

The jack point guides are located under the rocker panel. They indi-

cate the jack point positions.

    Assemble the jack handle and the wheel nut wrench as shown in the illustration.
    Raise the vehicle until the tire is slightly raised off the ground.
    Remove all the wheel nuts and the tire.

When resting the tire on the ground, place the tire so that the wheel design faces up to avoid

scratching the wheel surface.

WARNING

    Replacing a flat tire
    Do not touch the disc wheels or the area around the brakes immediately after the vehicle has been driven.

After the vehicle has been driven the disc wheels and the area around the brakes will be extremely hot. Touching these areas with hands, feet or other body parts while changing a tire, etc. may result in burns.

    Failure to follow these precau- tions could cause the wheel nuts to loosen and the tire to fall off, resulting in death or serious injury.
    Have the wheel nuts tightened with a torque wrench to 76 ftlbf (103 Nm, 10.5 kgfm) as soon as possible after changing wheels.
    Do not attach a heavily dam- aged wheel ornament, as it may fly off the wheel while the vehi- cle is moving.
    When installing a tire, only use wheel nuts that have been spe- cifically designed for that wheel.

641

When replacing a steel wheel with a steel wheel, tighten the nuts until

the tapered portion A comes into

loose contact with the disc wheel

seat B .

When replacing an aluminum wheel with a steel wheel, tighten the wheel nuts until the tapered portion

A comes into loose contact with

    Remove any dirt or foreign matter from the wheel con- tact surface.

If foreign matter is on the wheel contact surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.

the disc wheel seat B .

8

When replacing an aluminum wheel with an aluminum wheel, turn the

wheel nuts until the washers A

come into contact with the disc

    Install the spare tire and loosely tighten each wheel

wheel .

    Lower the vehicle.
    Firmly tighten each wheel nut two or three times in the order shown in the illustra- tion.

Tightening torque:

76 ftlbf (103 Nm, 10.5 kgfm)

    Reinstall the wheel orna- ment*.

Align the cutout of the wheel orna-

ment with the valve stem as shown.

*: The wheel ornament cannot be installed on the compact spare tire.

    Stow the flat tire, tire jack and all tools.

    The compact spare tire
    The compact spare tire is identi- fied by the label “TEMPORARY USE ONLY” on the tire sidewall. Use the compact spare tire tempo- rarily, and only in an emergency.
    Make sure to check the tire infla- tion pressure of the compact spare tire. (P.664)
    When using the compact spare tire

As the compact spare tire is not equipped with a tire pressure warn- ing valve and transmitter, low infla- tion pressure of the spare tire will not be indicated by the tire pressure warning system. Also, if you replace the compact spare tire after the tire pressure warning light comes on, the light remains on.

    When the compact spare tire is equipped

The vehicle height may becomes lower when driving with the compact spare tire compared to when driving with standard tires.

    If you have a flat front tire on a road covered with snow or ice

Install the compact spare tire on one of the rear wheels of the vehicle.

Perform the following steps and fit tire chains to the front tires:

    Replace a rear tire with the com- pact spare tire.
    Replace the flat front tire with the tire removed from the rear of the vehicle.
    Fit tire chains to the front tires.
    When stowing the jack

Before storing the jack, adjust the height of the jack to match the shape of the jack holder.

The storage direction of the jack dif- fers depending on the type, so make sure to store the jack in the correct direction.

For models made in Japan*:

Except for models made in Japan*:

643

8

*: The country of production is writ- ten on the Certification Regulation label. (P.659)

645

    The battery terminal connec- tions may be loose or cor- roded.

The starter motor does not turn over (vehicles with smart key system)

One of the following may be the cause of the problem:

    There may not be sufficient fuel in the vehicle’s tank. Refuel the vehicle.
    The engine may be flooded. Try to restart the engine again following correct starting pro- cedures. (P.195, 196)
    There may be a malfunction in the engine immobilizer sys- tem. (P.70)

One of the following may be the cause of the problem:

    The battery may be dis- charged. (P.649)

The engine starting system may be malfunctioning due to an electrical problem such as elec- tronic key battery depletion or a blown fuse. However, an interim measure is available to start the engine. (P.646)

The starter motor does not turn over, the interior lights and headlights do not turn on, or the horn does not sound

One of the following may be the cause of the problem:

    The battery may be dis- charged. (P.649)
    One or both of the battery ter- 8

minals may be disconnected.

    There may be a malfunction in the steering lock system (vehicles with smart key sys- tem).

Contact your Toyota dealer if the problem cannot be repaired, or if repair procedures are unknown.

If you lose your keys

When the engine does not start, the following steps can be used as an interim measure to start the engine if the engine switch is functioning normally:

    Pull the parking brake switch to check that the parking

brake is set. (P.205)

Parking brake indicator will come on.

    Shift the shift lever to P.
    Turn the engine switch to ACC.
    Press and hold the engine switch for about 15 seconds while depressing the brake pedal firmly.

Even if the engine can be started using the above steps, the system may be malfunction- ing. Have the vehicle inspected by your Toyota dealer.

following operations.

647

    Locks all the doors
    Unlocks all the door

Turning the key rearward unlocks the driver’s door. Turning the key once again within 5 seconds unlocks the other doors.

    Key linked functions
    When the electronic key does not work properly
    Make sure that the smart key sys- tem has not been deactivated in the customization setting. If it is off, turn the function on. (Customizable features: P.684)
    Check if battery-saving mode is set. If it is set, cancel the function. (P.130)

    Closes the windows and the moon roof*1 or panoramic moon

roof*1 (turn and hold)*2 8

    Opens the windows and the moon roof*1 or panoramic moon roof*1 (turn and hold)*2

*1: If equipped

*2: These settings must be custom- ized at your Toyota dealer.

WARNING

    When using the mechanical key and operating the power windows or the moon roof (if equipped) or panoramic moon roof (if equipped)

Operate the power window or the moon roof or panoramic moon roof after checking to make sure that there is no possibility of any passenger having any of their body parts caught in the window or the moon roof or panoramic moon roof. Also, do not allow chil- dren to operate the mechanical key. It is possible for children and other passengers to get caught in the power window or the moon roof or panoramic moon roof.

    Ensure that the shift lever is in P and depress the brake pedal.
    Touch the Toyota emblem side of the electronic key to the engine switch.

When the electronic key is detected, a buzzer sounds and the engine switch will turn to ON.

When the smart key system is deactivated in customization set- ting, the engine switch will turn to ACC.

    Firmly depress the brake pedal and check that

is displayed on the multi- information display.

    Press the engine switch shortly and firmly.

In the event that the engine still cannot be started, contact your Toyota dealer.

    Stopping the engine

Shift the shift lever to P and press the engine switch as you normally do when stopping the engine.

    Replacing the key battery

As the above procedure is a tempo- rary measure, it is recommended that the electronic key battery be replaced immediately when the bat- tery is depleted. (P.594)

    Alarm (if equipped)

Using the mechanical key to lock the doors will not set the alarm sys- tem.

If a door is unlocked using the mechanical key when the alarm sys- tem is set, the alarm may be trig- gered. (P.73)

    Changing engine switch modes

Release the brake pedal and press the engine switch in step 3 above. The engine does not start and modes will be changed each time the switch is pressed. (P.199)

by following the steps below.

649

When connecting the jumper (or booster) cables, depending on the situation, the alarm may activate and the doors locked. (P.74)

Restarting the engine

2 Open the hood. (P.563)

    Connect a positive jumper cable clamp to A

on your vehicle and

connect the clamp on the other end of the positive cable to B on

the second vehicle. Then, connect a negative cable clamp to C

on the second vehicle and connect the clamp at the other end of

the negative cable to D .

8

    Positive (+) battery terminal (your vehicle)
    Positive (+) battery terminal (second vehicle)

Negative (-) battery terminal (second vehicle)

Solid, stationary, unpainted metallic point away from the battery and any moving parts as shown in the illustration

    Start the engine of the sec- ond vehicle. Increase the engine speed slightly and maintain at that level for approximately 5 minutes to recharge the battery of your vehicle.
    Vehicles with smart key sys- tem only: Open and close any of the doors of your vehi- cle with the engine switch OFF.
    Vehicles without smart key system: Maintain the engine speed of the second vehicle and start the engine of your vehicle.

Vehicles with smart key sys- tem: Maintain the engine speed of the second vehicle and start the engine of your vehicle by turning the engine switch to ON.

    Once the vehicle’s engine has started, remove the jumper cables in the exact reverse order from which they were connected.

Once the engine starts, have the vehicle inspected at your Toyota dealer as soon as possible.

    Starting the engine when the battery is discharged

The engine cannot be started by

push-starting.

    To prevent battery discharge
    Turn off the headlights and the audio system while the engine is stopped.

(Vehicles with Stop & Start system: Except when the engine is stopped due to the Stop & Start system)

    Turn off any unnecessary electri- cal components when the vehicle is running at a low speed for an extended period, such as in heavy traffic.
    When the battery is removed or discharged
    Information stored in the ECU is cleared. When the battery is depleted, have the vehicle inspected at your Toyota dealer.
    Some systems may require initial- ization. (P.693)
    When removing the battery ter- minals

When the battery terminals are removed, the information stored in the ECU is cleared. Before remov- ing the battery terminals, contact your Toyota dealer.

    Charging the battery

The electricity stored in the battery will discharge gradually even when the vehicle is not in use, due to nat- ural discharge and the draining effects of certain electrical appli- ances. If the vehicle is left for a long time, the battery may discharge, and the engine may be unable to start. (The battery recharges auto- matically during driving.)

    When recharging or replacing the battery (vehicles with smart key system)
    In some cases, it may not be pos-

651

sible to unlock the doors using the smart key system when the bat- tery is discharged. Use the wire- less remote control or the mechanical key to lock or unlock the doors.

    The engine may not start on the first attempt after the battery has recharged but will start normally after the second attempt. This is not a malfunction.
    The engine switch mode is memo- rized by the vehicle. When the battery is reconnected, the system will return to the mode it was in before the battery was dis- charged. Before disconnecting the battery, turn the engine switch off. If you are unsure what mode the engine switch was in before the battery discharged, be especially careful when reconnecting the battery.
    When the battery is removed or discharged (vehicles with Stop & Start system)

After the battery terminals have been disconnected and recon- nected or the battery has been replaced, the Stop & Start system may not automatically stop the engine for approximately 5 to 60 minutes.

    When replacing the battery
    Vehicles with Stop & Start system:

Use a genuine battery specifically designed for use with the Stop & Start system or a battery with equiv- alent specifications to a genuine battery. If an unsupported battery is used, Stop & Start system functions may be restricted to protect the bat- tery. Also, battery performance may decrease and the engine may not be able to restart. Contact your Toy- ota dealer for details.

    Use a battery that conforms to European regulations.
    Type A:

Use a battery that the case size is

same as the previous one (LN3), 20 hours rate capacity (20HR) is equiv- alent (65Ah) or greater, and perfor- mance rating (CCA) is equivalent (603A) or greater.

Type B:

Use a battery that the case size is same as the previous one (LN2), 20 hours rate capacity (20HR) is equiv- alent (60Ah) or greater, and perfor- mance rating (CCA) is equivalent (560A) or greater.

Type C:

Use a battery that the case size is same as the previous one (LN2), 20 hours rate capacity (20HR) is equiv- alent (60Ah) or greater, and perfor- mance rating (CCA) is equivalent (563A) or greater.

    If the sizes differ, the battery can- not be properly secured.
    If the 20 hour rate capacity is low, even if the time period where the vehicle is not used is a short time, the battery may discharge and engine may not be able to start.

8

8-2. Steps to take in an emergency

653

    After the engine has cooled down sufficiently, inspect the hoses and radiator core (radi- ator) for any leaks.

If a large amount of coolant leaks, immediately contact your Toyota dealer.

    Radiator
    Cooling fan
    The coolant level is satisfac- tory if it is between the “FULL” and “LOW” lines on the reservoir.

Correction procedures

    Stop the vehicle in a safe place and turn off the air con- ditioning system, and then stop the engine.
    If you see steam: Carefully lift the hood after the steam subsides.

If you do not see steam: Carefully lift the hood.

8

A Reservoir B “FULL” line C “LOW” line

5 Add coolant if necessary.

Water can be used in an emer-

gency if coolant is unavailable.

    Start the engine and turn the air conditioning system on to check that the radiator cool- ing fan operate and to check for coolant leaks from the radiator or hoses.

The fan operate when the air condi- tioning system is turned on immedi- ately after a cold start. Confirm that the fan is operating by checking the fan sound and air flow. If it is diffi- cult to check these, turn the air con- ditioning system on and off repeatedly. (The fan may not oper- ate in freezing temperatures.)

    If the fan is not operating: Stop the engine immediately and contact your Toyota dealer.

If the fan is operating:

Have the vehicle inspected at the nearest Toyota dealer.

    Check if “Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is shown on the multi-infor- mation display.

If the message does not disappear: Stop the engine and contact your Toyota dealer.

If the message is not displayed: Have the vehicle inspected at the nearest Toyota dealer.

655

Recovering procedure

    Stop the engine. Set the parking brake and shift the shift lever to P.
    Remove the mud, snow or sand from around the stuck tire.
    Place wood, stones or some

other material to help provide traction under the tires.

    Restart the engine.
    Shift the shift lever to D or R and release the parking brake. Then, while exercising caution, depress the acceler- ator pedal.

8

    When it is difficult to free the vehicle

Press to turn off TRAC. (P.363)

Vehicle specifications 9

9-3. Initialization

Items to initialize 693

9


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