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2020 Toyota Highlander Owners Manual - Maintenance



Maintenance

Maintenance requirements

To ensure safe and economical driving, day-to-day care and regular maintenance are essential. It is the owner’s responsibility to perform regular checks. Toyota recommends the following maintenance:

General maintenance

 

General maintenance should be performed on a daily basis. This can be done by yourself or by a toyota dealer.

Scheduled maintenance

 

Scheduled maintenance should be performed at specified intervals according to the maintenance schedule.

For details about maintenance items and schedules, refer to the “scheduled maintenance guide” or “owner’s manual supplement”.

Do-it-yourself maintenance

 

You can perform some maintenance procedures by yourself.

Please be aware that do-it-yourself maintenance may affect warranty coverage.

The use of toyota repair manuals is recommended.

For details about warranty coverage, refer to the separate “owner’s warranty information booklet” or “owner’s manual supplement”.

Repair and replacement

 

It is recommended that genuine toyota parts be used for repairs to ensure performance of each system. If non-toyota parts are used in replacement or if a repair shop other than a toyota dealer performs repairs, confirm the warranty coverage.

Reset the maintenance data (u.S.A. Only)

 

After the required maintenance is performed according to the maintenance schedule, please reset the maintenance data.

To reset the data, follow the procedure described below:

  • Using the trip meter
  1. Vehicles without a smart key system: turn the engine switch to the "lock" position with the trip meter a reading shown.

    Vehicles with a smart key system: turn the engine switch off with the trip meter a reading shown.

  2. Vehicles without a smart key system: while pressing the trip meter reset button , Turn the engine switch to the "on" position (do not start the engine, reset mode will be canceled).

    Vehicles with a smart key system: while pressing the trip meter reset button , Turn the engine switch to the ignition on mode (do not start the engine, otherwise the reset mode will be canceled).

  3. Continue to press and hold the button until the trip meter displays "000000".
  •  using the multi-information display (vehicles with color display)
  1. While the engine is running, switch the multi-information display to the "settings" screen.
  2. Select "maintenance system" on the "settings" screen.
  3. Select "yes" on the "maintenance system" screen.

"Initialization completed" will be displayed on the multi-information display when the reset procedure has been completed.

Allow inspection and repairs to be performed by a toyota dealer

 

  • Toyota technicians are well-trained specialists and are kept up to date with the latest service information. They are well informed about the operations of all systems on your vehicle.
  • Keep a copy of the repair order. It proves that the maintenance that has been performed is under warranty coverage. If any problem should arise while your vehicle is under warranty, your toyota dealer will promptly take care of it.
Warning

 


If your vehicle is not properly maintained

 

Improper maintenance could result in serious damage to the vehicle and possible death or serious injury.

Handling of the battery

 

  • Engine exhaust, some of its constituents, and a wide variety of automobile components contain or emit chemicals known to the state of california to cause cancer and birth defects and other reproductive harm. Work in a well ventilated area.
  • Oils, fuels and fluids contained in vehicles as well as waste produced by component wear contain or emit chemicals known to the state of california to cause cancer and birth defects or other reproductive harm. Avoid exposure and wash any affected area immediately.
  • Battery posts, terminals and related accessories contain lead and lead compounds which are known to cause brain damage. Wash your hands after handling.

General maintenance

Listed below are the general maintenance items that should be performed at the intervals specified in the “owner’s warranty information booklet” or “owner’s manual supplement/scheduled maintenance guide”. It is recommended that any problem you notice should be brought to the attention of your toyota dealer or qualified service shop for advice.

Engine compartment

 

Items

 

Check points

 

Battery Check the connections.
Brake fluid Is the brake fluid at the correct level?
Engine coolant Is the engine coolant at the correct level?
Engine oil Is the engine oil at the correct level?
Exhaust system There should not be any fumes or strange sounds.
Radiator/condenser The radiator and condenser should be free from foreign objects.
Washer fluid Is there sufficient washer fluid?

Vehicle interior

 

Items

 

Check points

 

Accelerator pedal
  • The accelerator pedal should move smoothly (without uneven pedal effort or catching).
Automatic transmission “park” mechanism
  • When parked on a slope and the shift lever is in p, is the vehicle securely stopped?
Brake pedal
  • Does the brake pedal move smoothly?
  • Does the brake pedal have appropriate clearance from the floor?
  • Does the brake pedal have the correct amount of free play?
Brakes
  • The vehicle should not pull to one side when the brakes are applied.
  • The brakes should work effectively.
  • The brake pedal should not feel spongy.
  • The brake pedal should not get too close to the floor when the brakes are applied.
Head restraints
  • Do the head restraints move smoothly and lock securely?
Indicators/buzzers
  • Do the indicators and buzzers function properly?
Lights
  • Do all the lights come on?
Parking brake
  • Does the parking brake move smoothly?
  • When parked on a slope and the parking brake is on, is the vehicle securely stopped?
Seat belts
  • Do the seat belts operate smoothly?
  • The seat belts should not be damaged.
Seats
  • Do the seat controls operate properly?
Steering wheel
  • Does the steering wheel rotate smoothly?
  • Does the steering wheel have the correct amount of free play?
  • There should not be any strange sounds coming from the steering wheel.

Vehicle exterior

 

Items

 

Check points

 

Doors
  • Do the doors operate smoothly?
Engine hood
  • Does the engine hood lock system work properly?
Fluid leaks
  • There should not be any signs of fluid leakage after the vehicle has been parked.
Tires
  • Is the tire inflation pressure correct?
  • The tires should not be damaged or excessively worn.
  • Have the tires been rotated according to the maintenance schedule?
  • The wheel nuts should not be loose.
Windshield wipers/rear window wiper
  • The wiper blades should not show any signs of cracking, splitting, wear, contamination or deformation.
  • The wiper blades should clear the windshield/ rear window without streaking or skipping.

 

Warning

 


If the engine is running

 

Turn the engine off and ensure that there is adequate ventilation before performing maintenance checks.

Emission inspection and maintenance (i/m) programs

Some states have vehicle emission inspection programs which include obd (on board diagnostics) checks. The obd system monitors the operation of the emission control system.

If the malfunction indicator lamp comes on

 

The obd system determines that a problem exists somewhere in the emission control system. Your vehicle may not pass the i/m test and may need to be repaired. Contact your toyota dealer to service the vehicle.

Your vehicle may not pass the i/m test in the following situations:

 

  • When the battery is disconnected or discharged readiness codes that are set during ordinary driving are erased.

    Also, depending on your driving habits, the readiness codes may not be completely set.

  •  When the fuel tank cap is loose the malfunction indicator lamp comes on indicating a temporary malfunction and your vehicle may not pass the i/m test.

When the malfunction indicator lamp still remains on after several driving trips

 

The error code in the obd system will not be cleared unless the vehicle is driven 40 or more times.

If your vehicle does not pass the i/m test

 

Contact your toyota dealer to prepare the vehicle for re-testing.


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