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2021 Jeep Grand Cherokee Owners Manual - TOWING A DISABLED VEHICLE



TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled vehicle using a commercial towing service. If the transmission and drivetrain are operable, disabled vehicles may also be towed as described on page 160.

Vehicles equipped with Quadra-Lift must be placed in Transport mode, before tying them down (from the body) on a trailer or flatbed truck page 167. If the vehicle cannot be placed in Transport mode (for example, engine will not run), tie-downs should be fastened over the tires using specific tire tie-down nets.

Failure to follow these instructions may cause fault codes to be set and/or cause loss of proper tie-down tension.

Towing Condition

Wheels OFF The Ground

Two-Wheel Drive Models

Four-Wheel Drive Models Without 4WD low Range

Four-Wheel Drive Models With 4WD low Range

Flat Tow

NONE

If transmission is operable:

Transmission in NEUTRAL (N)
30 mph (48 km/h) max speed
30 miles (48 km) max distance

NOT ALLOWED

Detailed Instructions

page 160

Transmission in PARK (P)
Transfer case in NEUTRAL (N)
Tow in forward direction

Wheel Lift Or Dolly Tow

Front

 

NOT ALLOWED

NOT ALLOWED

 

Rear

OK

NOT ALLOWED

NOT ALLOWED

On Trailer

ALL

BEST METHOD

OK

BEST METHOD

Proper towing or lifting equipment is required to prevent damage to your vehicle. Use only tow bars and other equipment designed for this purpose, following equipment manufacturer’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to fascia/bumpers or associated brackets. State and local laws regarding vehicles under tow must be observed.

If you must use the accessories (wipers, defrosters, etc.) while being towed, the ignition must be in the ON/RUN mode, not the ACC mode.

If the vehicle's battery is discharged, instructions on shifting the automatic transmission out of PARK (P) in order to move the vehicle 

4WD models without 4WD Low range should only be towed with all four wheels OFF the ground.

 

TWO-WHEEL DRIVE MODELS

FCA US LLC recommends towing your vehicle with all four wheels OFF the ground using a flatbed.

If flatbed equipment is not available, and the transmission is operable, the vehicle may be towed (with rear wheels on the ground) under the following conditions:

The transmission must be in NEUTRAL (N), for instructions on shifting the transmission to NEUTRAL (N) when the engine is off

page 322.

The towing speed must not exceed 30 mph (48 km/h).

The towing distance must not exceed 30 miles (48 km).

If the transmission is not operable, or the vehicle must be towed faster than 30 mph

(48 km/h) or farther than 30 miles (48 km), tow with the rear wheels OFF the ground.

 

Acceptable methods to tow the vehicle on a flatbed are as follows:

The front wheels raised and the rear wheels on a towing dolly

Using a suitable steering wheel stabilizer to hold the front wheels in the straight position with the rear wheels raised when and the front wheels ON the ground.

 

FOUR-WHEEL DRIVE MODELS

FCA US LLC recommends towing with all wheels OFF the ground. Acceptable methods are to tow the vehicle on a flatbed or with one end of vehicle raised and the opposite end on a towing dolly.

 

If flatbed equipment is not available, and the transfer case is operable, vehicles with a

two-speed transfer case may be towed (in the forward direction, with ALL wheels on the ground), IF the transfer case is in NEUTRAL (N) and the transmission is in PARK page 160.

Vehicles equipped with a single-speed transfer case have no NEUTRAL (N) position, and therefore must be towed with all four wheels OFF the ground.

 

TOW EYE USAGE — IF EQUIPPED

Your vehicle is equipped with a tow eye that can be used to move a disabled vehicle.

When using a tow eye, follow the precautions below.

Tow Eye Usage Precautions

 

Front Tow Eye Installation

The front tow eye receptacle is located behind a

door on the front fascia/bumper. 7

To install the tow eye, open the door using the vehicle key or a small screwdriver, and thread the tow eye into the receptacle.

Insert the flat end of the jack handle through the tow eye and tighten page 312. The tow eye must be fully seated to the attaching bracket through the lower front fascia/bumper. If the tow eye is not fully seated to the attaching bracket, the vehicle should not be moved.

EMERGENCY TOW HOOKS — IF EQUIPPED

If your vehicle is equipped with tow hooks, there will be one in the rear and two mounted on the front of the vehicle. The rear hook will be located on the driver's side of the vehicle.

For off-road recovery, it is recommended to use both of the front tow hooks to minimize the risk of damage to the vehicle.


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