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2022 Volkswagen Atlas Owners Manual - Wi-FI hotspot



Owner’s Manuals 2022 Wi-FI hotspot

Wi-FI hotspot

Bilt Introduction

The Wi-Fi hotspot function is not available in all markets and vehicles.

Some Infotainment systems can be used as a Wi-Fi hotspot for Internet access on up to eight Wi-Fi devices.

Some Infotainment systems can use the Wi-Fi hotspot on an external Wi-Fi device (Wi-Fi client).

A data connection is required for connecting to the Internet and for certain functions, such as using VW Car-Net.

The Wi-Fi connection is encrypted by default with WPA2 encryption for security reasons. Volkswagen recommends always using WPA2 encryption. Observe legal regulations for the country where you are operating the vehicle.

There may be fees for the required data connection. Volkswagen recommends using a mobile phone plan with a flat rate data package due to the possible volume of data. Information on this can be obtained from the mobile network provider.

Depending on your mobile data rate, additional costs, such as roaming fees, may result from downloading and using data plans online, especially in other countries.

In the event of border crossings into countries with different permissible radio frequencies than your own country, use of the wireless function/Wi-Fi must be deactivated due to legal provisions. The wired functions are not affected by this restriction and can still be used.

Establishing a data connection

Wi-Fi (9.2" version and 8" version)

  • Wi-Fi in accordance with IEEE 802.11 b/g/n.

  • 2.4 GHz and 5 GHz data transfer.

  • Two Wi-Fi modes at once:

    • Tethering (2.4 GHz).

    • 2.4 GHz access point.

  • Up to eight Wi-Fi devices can be connected at the same time.

  • Internet connection via Wi-Fi:

    • Tethering via cell phone.

    • Hotspot for clients in the vehicle.

  • Apple CarPlay™ via Wi-Fi.

  • Android Auto™ via Wi-Fi.

  • Simplified pairing process via WPS, NFC or QR code.

Possible data connection types
SIM card in SIM card reader:
Suitable SIM card in the SIM card reader. Allow Internet connection must be activated in the Network settings menu. A stable network connection is only possible with a compatible SIM card.
Bluetooth Profile rSAP:
The Infotainment system is connected to a suitable cell phone via the Bluetooth profile rSAP. Allow Internet connection must be activated in the Network settings menu.
External Wi-Fi device:
Use the Wi-Fi hotspot on an external cell phone.
eSIM (embedded SIM):
The vehicle has a control module with installed eSIM card (eSIM). In order to use the Wi-Fi hotspot, you need to purchase data plans via the In-Car Shop or the online shop of our mobile communications partner.

The following points must be activated in the settings menu:

  • Network setup  Allow Internet connection.

    Or: Data connection  Integrated data connection.

The types of possible data connections depend on the country and equipment.

Wi-Fi initial setup

The Infotainment systems “Composition Media” and “Discover Media” can use two separate Wi-Fi nodes:

  • The Wi-Fi node of the Infotainment system for using Media Control.

  • Wi-Fi node of the control module for Internet access that is installed at the factory, depending on the vehicle equipment.

In order to be able to use Media Control and online functions simultaneously, the following requirements must be fulfilled:

  • Your vehicle has been added to your Volkswagen Car-Net user account.

  • You have paid for a data plan for your vehicle.

  • The Wi-Fi nodes have been connected to each other.

Connecting WiFi nodes

  1. Log in to the user account via the Volkswagen Car-Net app or the Car-Net portal and select the vehicle.

  2. Search for the network name (SSID) and select the network key (password) for the vehicle as follows:

    • In the portal, under User  Wi-Fi SSID and password.

      Or: in the app, under User  Wi-Fi  SSID & password.

  3. Connect the Infotainment system's Wi-Fi node as a client to the control module's Wi-Fi node. To do this, use the SSID and the network key.

    Following these steps allows the Infotainment system to run Media Control while also being connected to the Internet.

For further information or to log into your VW Car-Net user account, go to www.vw.com/carnet.

Upload and download speeds may be reduced and data transfer between devices connected to the Wi-Fi may be slower than normal for technical reasons.

1) Not available in all vehicle models.

Setting up and deactivating a Wi-Fi hotspot

The Infotainment system can be used as a Wi-Fi hotspot for Internet access on up to four Wi-Fi devices.

To connect to the Internet and, for instance, to be able to use VW Car-Net, a data connection is additionally required, for example via an internal eSIM card, a CarStick or an external Wi-Fi device. The possible types of data connections depend on the country and the Infotainment system being used.

Determining network information

Requirements:

  • Your vehicle has been added to your VW Car-Net user account.

  • You have paid for a data plan for your vehicle.

  1. Log in to the user account via the VW Car-Net app or the Car-Net portal and select the vehicle.

  2. Search for the network name (SSID) and select the network key (password) for the vehicle as follows:

    • In the portal, under User  Wi-Fi SSID and password.

      Or: in the app, under User  Wi-Fi  SSID & password.

Connecting to Wi-Fi

  1. Tap MENUSetup Wi-FiMobile hotspot.

  2. Activate the  Mobile hotspot checkbox.

  3. Search for available networks on the Wi-Fi device.

  4. Select from the network names (SSID).

  5. Enter the network key that is determined on the Wi-Fi device and confirm it.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device in order to finish connecting.

  6. Repeat the process to connect additional Wi-Fi devices.

Deactivating a Wi-Fi hotspot

  1. Open the Hotspot settings (Wi-Fi) menu. To do this, tap MENUSettings Wi-FiMobile hotspot.

  2. Deactivate the  Mobile hotspot checkbox.

    The Wi-Fi hotspot is deactivated.

Quick connection

Quick connection makes it possible to easily and quickly set up a wireless local network with encryption. In several countries, the function can alternatively be executed by scanning in a code.

WPS with the Infotainment system as a Wi-Fi hotspot

  1. Open the Hotspot settings menu. To do this, tap MENUWi-FiMobile hotspot (Wi-Fi).

  2. Tap WPS quick connection (WPS button).

  3. Activate WPS on the Wi-Fi device to be connected.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

  4. Repeat the process to connect additional Wi-Fi devices.

Only one WPS connection can be established at a time. If multiple connection attempts start at the same time, all connection attempts will fail.

WPS with Infotainment system as client

  1. Open the Hotspots (Wi-Fi) menu. To do this, tap MENUSettings Wi-FiWi-Fi.

  2. Tap WPS quick connection (WPS button).

  3. Activate WPS on the external Wi-Fi device.

    The Wi-Fi connection will be established. If necessary, you may need to enter additional information on the Wi-Fi device.

WPS is not supported by all cell phones or some external Wi-Fi devices. In this case, connect manually:

Adjusting the settings

Opening the Network settings menu

  1. Open the System settings menu. To do this, tap MENUSETTINGS .

    Or: open the Car-Net (online services) settings menu. To do this, in the Car-Net main menu, tap Settings .

  2. Open the Network settings menu. To do this, tap Network.

  3. Tap the function key of the respective section to configure the settings.

    Changes will be automatically applied when the menu is closed.

Note: the Network settings menu is only visible if a SIM card is in the Infotainment system, there is a Bluetooth rSAP connection, or a compatible CarStick is connected to the Infotainment system.

Function keys in the Network settings menu

Network settings
The submenu opens for connection settings with the mobile phone service provider (Mobile network settings menu) from whom the SIM card was purchased.
 Data roaming:
Data roaming is deactivated. To use a data connection while out of the country, data roaming must be activated. This may result in additional charges. For information on roaming fees, contact the mobile phone service provider.
Current connection details:
Display of data packets sent and received through the Infotainment system. This display may differ from the mobile phone network provider data.
Restore factory settings:
Restoring the factory settings deletes all previous inputs and settings.
Internet connection:
Opens a context menu with the options Do not allow (data connection will not be established), Show disclaimer (data connection will only be established after the prompt is confirmed) and Always allow (data connection will be established automatically).

Function keys in the Mobile network settings menu

Access point name:
Mobile network provider's access point name for the mobile network connection. The name is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
User name:
User name when accessing the mobile network provider access point. The user name is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
Password:
Password to connect to the mobile network. The password is automatically preset and, if necessary, can be manually changed according to the respective mobile phone service provider specifications.
Authentication:
Depending on the mobile network provider, authentication (verification of identity) may be necessary. If this is the case, select Secure. If not, select Normal.
Reset automatic connection settings:
Any entries and settings that have been made are reset to the default settings.
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