Start/Stop system
Start-stop system

Fig. 111 In the upper section of the center console: Button for the start-stop system.
The start-stop system automatically switches the engine off when you stop and when the vehicle is stationary. The engine starts again automatically when needed.
Switching on the start-stop system
The function is automatically activated every time the ignition is switched on. Information about the current status is shown in the instrument cluster display.
Further information about start/stop mode can be called up in the Infotainment system by pressing the button or function key and the Vehicle, Selection, Vehicle status function keys.
Always manually deactivate the start-stop system when driving through water.
Indicator lights
When indicator light comes on, the start-stop system is available and the automatic engine stop is active.
When indicator light comes on, the start-stop system is not available or the start-stop system has automatically started the engine .
The start-stop system status can be displayed in the instrument cluster display.
Automatically deactivating and activating the start-stop system
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Press and hold the brake pedal to stop the vehicle. The engine turns off shortly before the vehicle becomes stationary.
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To restart the engine, take your foot off the brake pedal or press the accelerator pedal.
Important conditions for automatic engine switch off
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The driver is wearing their safety belt.
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The driver door is closed.
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The hood is closed.
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A minimum engine temperature has been reached.
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The vehicle interior temperature is within the preset temperature value and air humidity is not too high.
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The air conditioner's defrost function is not switched on.
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The charge level of the 12-volt vehicle battery is sufficient.
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The temperature of the 12-volt vehicle battery is neither too low or too high.
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The vehicle is not on a large uphill or downhill gradient.
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The steering wheel is not significantly turned.
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Reverse gear is not engaged.
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Park Assist is not activated.
If the conditions for automatic engine switch-off are only achieved during a stationary phase, then the engine may also switch off at this point, e.g. if the defrost function is switched off.
Conditions for automatic restart
The engine can start automatically under the following conditions:
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If the vehicle interior heats up or cools down significantly.
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If the vehicle starts to move.
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If the electrical voltage in the 12-volt vehicle battery falls.
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If the steering wheel is moved.
In principle the following applies: The engine always restarts automatically when required for the identified situation and vehicle.
Conditions that make manual engine start necessary
The engine must be started manually under the following conditions:
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The driver’s door is opened.
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The hood is opened.
Manually deactivating and activating the start-stop system
Manually deactivating the start-stop system:
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Press the
button on the center console to manually deactivate the system. When the start-stop system is deactivated, the indicator light on the button comes on .
Manually activating the start-stop system:
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Press the
button on the center console again to manually reactivate the system .
Each time you press the button, the instrument cluster display indicates the status of the start-stop system.
If the start-stop system has switched the engine off, it restarts as soon as the system is deactivated by pressing .
Always manually deactivate the start-stop system when driving through water.
WARNING
Never turn the engine off when the vehicle is in motion. That can result in loss of control of the vehicle, accidents, and serious injuries.
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The airbags and safety belt pretensioners will not function.
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Braking support will not work. You must apply more pressure on the brake pedal to stop.
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Power steering will not work. You must use more force to steer.
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When you switch the ignition off, the steering column lock could engage and you would not be able to steer the vehicle.
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Always deactivate the start-stop system when working in the engine compartment.
NOTICE
If the start-stop system is used for a very long period of time at very high outside temperatures, this can damage the 12-volt vehicle battery.
If the temperature is over 38 °C (approx. 100 °F), the engine stop function may be automatically deactivated.
In some cases you may need to restart the engine manually. Pay attention to the relevant message on the instrument cluster display.
In the case of vehicles with Driving Mode Selection, if the Eco driving mode is selected, the start-stop system will be automatically activated .
Always manually deactivate the start-stop system when driving through water.
Troubleshooting
The engine does not start automatically
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Start the engine manually .
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Manually deactivate the start-stop system .
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Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility to have the system inspected. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
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