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2021 Toyota RAV4 Owners Manual - For safe use



For safe use

    Insert the retaining hooks (clips) into the floor mat eye- lets.

    Turn the upper knob of each retaining hook (clip) to secure the floor mats in place.

The shape of the retaining hooks (clips) may differ from that shown in the illustration.

WARNING

Observe the following precau- tions.

Failure to do so may cause the driver’s floor mat to slip, possibly interfering with the pedals while driving. An unexpectedly high speed may result or it may become difficult to stop the vehi- cle. This could lead to an acci- dent, resulting in death or serious injury.

    When installing the driver’s floor mat
    Do not use floor mats designed for other models or different model year vehicles, even if they are Toyota Genuine floor mats.
    Only use floor mats designed for the driver’s seat.
    Always install the floor mat securely using the retaining hooks (clips) provided.
    Do not use two or more floor mats on top of each other.
    Do not place the floor mat bot- tom-side up or upside-down.

Always align the marks .

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    Adjust the angle of the seat- back so that you are sitting straight up and so that you do not have to lean forward to steer. (P.224)
    Adjust the seat so that you can depress the pedals fully and so that your arms bend slightly at the elbow when gripping the steering wheel. (P.224)
    Lock the head restraint in place with the center of the head restraint closest to the top of your ears. (P.230)
    Wear the seat belt correctly. (P.30)

WARNING

Observe the following precau- tions.

Failure to do so may result in death or serious injury.

    Do not adjust the position of the driver’s seat while driving. Doing so could cause the driver to lose control of the vehicle.
    Do not place a cushion between the driver or passenger and the seatback. A cushion may pre- vent correct posture from being achieved, and reduce the effec- tiveness of the seat belt and head restraint.
    Do not place anything under the front seats.

Objects placed under the front seats may become jammed in the seat tracks and stop the seat from locking in place. This may lead to an accident and the adjustment mechanism may also be damaged.

    Always observe the legal speed limit when driving on public roads.
    When driving over long dis- tances, take regular breaks before you start to feel tired. Also, if you feel tired or sleepy while driving, do not force your- self to continue driving and take a break immediately.

Make sure that all occupants are wearing their seat belts before driving the vehicle. (P.30)

Use a child restraint system appropriate for the child until the child becomes large enough to

properly wear the vehicle’s seat belt. (P.51)

Adjusting the mirrors

Make sure that you can see backward clearly by adjusting the inside rear view mirror (if equipped), Digital Rear-view Mirror (if equipped) and outside rear view mirrors properly. (P.233, 234, 244)

1-1. For safe use 29

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WARNING

    Inspect the seat belt system periodically. Check for cuts, fraying, and loose parts. Do not use a damaged seat belt until it is replaced. Damaged seat belts cannot protect an occupant from death or serious injury.
    Ensure that the belt and plate are locked and the belt is not twisted.

If the seat belt does not function correctly, immediately contact your Toyota dealer.

    Replace the seat assembly, including the belts, if your vehi- cle has been involved in a seri- ous accident, even if there is no obvious damage.
    Do not attempt to install, remove, modify, disassemble or dispose of the seat belts. Have any necessary repairs carried out by your Toyota dealer. Inap- propriate handling may lead to incorrect operation.

    Extend the shoulder belt so that it comes fully over the shoulder, but does not come into contact with the neck or slide off the shoulder.
    Position the lap belt as low as possible over the hips.
    Adjust the position of the seatback.

Sit up straight and well back in the seat.

    Do not twist the seat belt.

    Child seat belt usage

The seat belts of your vehicle were principally designed for persons of adult size.

    Use a child restraint system appropriate for the child, until the child becomes large enough to properly wear the vehicle’s seat belt. (P.51)
    When the child becomes large enough to properly wear the vehi- cle’s seat belt, follow the instruc- tions regarding seat belt usage. (P.29)
    Seat belt extender

If your seat belts cannot be fastened securely because they are not long enough, a personalized seat belt extender is available from your Toyota dealer free of charge.

WARNING

    Using a seat belt extender

Observe the following precautions to reduce the risk of injury in the event of sudden braking, sudden swerving or an accident.

Failure to do so may cause death or serious injury.

a click sound is heard.

2 To release the seat belt, press the release button A .

    Emergency locking retractor (ELR)

The retractor will lock the belt during 1

a sudden stop or on impact. It may

also lock if you lean forward too quickly. A slow, easy motion will allow the belt to extend so that you can move around fully.

    Automatic locking retractor (ALR)

When a passenger’s shoulder belt is completely extended and then retracted even slightly, the belt is locked in that position and cannot be extended. This feature is used to hold a child restraint system (CRS) firmly. To free the belt again, fully retract the belt and then pull the belt out once more.

Adjusting the seat belt shoulder anchor height (front seats)

the release button A .

1 To fasten the seat belt, push the plate into the buckle until

2 Push the seat belt shoulder anchor up while pressing the

release button A .

Move the height adjuster up and down as needed until you hear a click.

The front seat belt pretensioners also activate when the vehicle is subjected to certain types of severe side collision.

The pretensioners do not activate in the event of a minor frontal impact, a minor side impact or a rear impact.

    Replacing the belt after the pre- tensioner has been activated

If the vehicle is involved in multiple collisions, the pretensioner will acti- vate for the first collision, but will not activate for the second or subse- quent collisions.

    PCS-linked seat belt preten- sioner control

If the PCS (Pre-Collision System) determines that the possibility of a collision with a vehicle is high, the seat belt pretensioners will be pre- pared to operate.

WARNING

    If the pretensioner has acti- vated, the SRS warning light will come on. In that case, the seat belt cannot be used again and must be replaced at your Toyota dealer.

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    Location of the SRS airbags

SRS front airbags

SRS driver airbag/front passenger airbag

Can help protect the head and chest of the driver and front passenger from impact with interior components

Can help provide driver protection

Can help restrain the front passenger

Can help protect the torso of the front seat occupants

    SRS curtain shield airbags
    Can help protect primarily the head of occupants in the outer seats
    Can help prevent the occupants from being thrown from the vehicle in the event of vehicle rollover
    SRS airbag system components

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    Front impact sensors
    “AIR BAG ON” and “AIR BAG OFF” indicator lights
    Front passenger airbag
    Side impact sensors (front door)
    Curtain shield airbags
    Seat belt pretensioners and force limiters (front seats)
    Side impact sensors (front)
    Side airbags
    Seat cushion airbag
    Front passenger’s seat belt buckle switch
    Side impact sensors (rear)
    Seat belt pretensioners and force limiters (outboard rear seats)
    Driver’s seat position sensor

Driver airbag

Front passenger occupant classification sensors Knee airbag

SRS warning light Airbag sensor assembly

Your vehicle is equipped with ADVANCED AIRBAGS designed

based on the US motor vehicle safety standards (FMVSS208). The airbag sensor assembly (ECU) controls airbag deployment based on information obtained from the sensors etc. shown in the system components diagram above. This information includes crash sever- ity and occupant information. As the airbags deploy, a chemical reaction in the inflators quickly fills the airbags with non-toxic gas to help restrain the motion of the occupants.

occur, the system is designed to

    If the SRS airbags deploy (inflate)
    Slight abrasions, burns, bruising etc., may be sustained from SRS airbags, due to the extremely high speed deployment (inflation) by hot gases.
    A loud noise and white powder will be emitted.
    Parts of the airbag module (steer- ing wheel hub, airbag cover and inflator) as well as the front seats, parts of the front and rear pillars, and roof side rails, may be hot for several minutes. The airbag itself may also be hot.
    The windshield may crack.
    The hybrid system will be stopped and fuel supply to the engine will be stopped. (P.91)
    The brakes and stop lights will be controlled automatically. (P.381)
    The interior lights will turn on auto- matically. (P.411)
    The emergency flashers will turn on automatically. (P.504)
    For Safety Connect subscribers, if any of the following situations

send an emergency call to the response center, notifying them of the vehicle’s location (without needing to push the “SOS” button) and an agent will attempt to speak with the occupants to ascertain the level of emergency and assis- tance required. If the occupants are unable to communicate, the agent automatically treats the call as an emergency and helps to dis- patch the necessary emergency services. (P.66)

    An SRS airbag is deployed.
    A seat belt pretensioner is acti- vated.
    The vehicle is involved in a severe rear-end collision.
    SRS airbag deployment condi- tions (SRS front airbags)
    The SRS front airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to an approximately 12-18 mph [20-30 km/h] frontal collision with a fixed wall that does not move or deform).

However, this threshold velocity will be considerably higher in the follow-

ing situations:

    If the vehicle strikes an object,
    Conditions under which the SRS airbags may deploy

such as a parked vehicle or sign pole, which can move or deform on impact

    If the vehicle is involved in an underride collision, such as a colli- sion in which the front of the vehi- cle underrides, or goes under, the bed of a truck
    Depending on the type of collision, it is possible that only the seat belt pretensioners will activate.
    The SRS front airbags for the front passenger will not activate if there is no passenger sitting in the front passenger seat. However, the SRS front airbags for the front passenger may deploy if luggage is put in the seat, even if the seat is unoccupied.
    The SRS seat cushion airbag on the front passenger seat will not operate if the occupant is not wearing a seat belt.
    SRS airbag deployment condi- tions (SRS side and curtain shield airbags)
    The SRS side and curtain shield airbags will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle colliding with the vehicle cabin from a direction perpendicular to the vehicle orientation at an approxi- mate speed of 12 -18 mph [20 -30 km/h]).
    Both SRS curtain shield airbags may deploy in the event of a severe side collision.
    Both SRS curtain shield airbags will deploy in the event of vehicle rollover.
    Both SRS curtain shield airbags may also deploy in the event of a severe frontal collision.

The SRS front airbags and SRS cur- tain shield airbags may also deploy if a serious impact occurs to the underside of your vehicle. Some examples are shown in the illustra-

tion. 1

    Hitting a curb, edge of pavement or hard surface
    Falling into or jumping over a deep hole
    Landing hard or falling

The SRS curtain shield airbags may also deploy under the situations shown in the illustration.

    The angle of vehicle tip-up is mar- ginal.
    The vehicle skids and hits a curb stone.
    Types of collisions that may not deploy the SRS airbags (SRS front airbags)

The SRS front airbags do not gener- ally inflate if the vehicle is involved in a side or rear collision, if it rolls over, or if it is involved in a low- speed frontal collision. But, when- ever a collision of any type causes sufficient forward deceleration of the vehicle, deployment of the SRS

front airbags may occur.

    Collision from the side
    Collision from the rear
    Vehicle rollover

    Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield airbags)

The SRS side and curtain shield air- bags may not activate if the vehicle is subjected to a collision from the side at certain angles, or a collision to the side of the vehicle body other than the passenger compartment.

    Collision from the side to the vehi- cle body other than the passenger compartment
    Collision from the side at an angle

The SRS side airbags do not gener- ally inflate if the vehicle is involved in a frontal or rear collision, if it rolls over, or if it is involved in a low- speed side collision.

    Collision from the front
    Collision from the rear
    Vehicle rollover

The SRS curtain shield airbags do not generally inflate if the vehicle is involved in a rear collision, if it pitches end over end, or if it is involved in a low-speed side or low- speed frontal collision.

    Collision from the rear
    Pitching end over end

    When to contact your Toyota dealer

In the following cases, the vehicle will require inspection and/or repair. Contact your Toyota dealer as soon as possible.

    Any of the SRS airbags have been inflated.
    The front of the vehicle is dam- aged or deformed, or was involved in an accident that was not severe enough to cause the SRS front airbags to inflate.

    A portion of a door or its surround- ing area is damaged, deformed or has had a hole made in it, or the

vehicle was involved in an acci- dent that was not severe enough to cause the SRS side and curtain shield airbags to inflate.

    The portion of the front pillars, rear pillars or roof side rail garnishes (padding) containing the SRS cur- tain shield airbags inside is scratched, cracked, or otherwise damaged.

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    The pad section of the steering wheel, dashboard near the front passenger airbag or lower portion of the instrument panel is scratched, cracked, or otherwise damaged.
    The front passenger’s seat cush- ion surface is scratched, cracked, or otherwise damaged.
    The surface of the seats with the SRS side airbag is scratched, cracked, or otherwise damaged.

WARNING

    Do not sit on the edge of the seat or lean against the dash- board.

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    Do not allow a child to stand in front of the SRS front passenger airbag unit or sit on the knees of a front passenger.
    Do not allow the front seat occu- pants to hold items on their knees.
    Do not lean against the door, the roof side rail or the front, side and rear pillars.

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SRS warning light

Driver’s and front passenger’s seat belt reminder light “AIR BAG OFF” indicator light

“AIR BAG ON” indicator light

1-1. For safe use 45

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WARNING

    Child restraint systems installed on the rear seat should not con- tact the front seatbacks.
    Do not use a seat accessory, such as a cushion and seat cover, that covers the seat cushion surface.
    Do not modify or replace the upholstery of the front seat.
    Adjust the front passenger seat so that the head restraint does not touch the ceiling. If the head restraint is left in contact with the ceiling, the system may not detect the front passenger prop- erly, leading to improper opera- tion of the airbags.

    Adult*1

Indicators/warn- ing lights

“AIR BAG ON” and “AIR BAG OFF”

indicator lights

“AIR BAG ON”

SRS warning light

Off

Driver’s and front passenger’s seat belt reminder light

Off*2 or flashing*3

Devices

Front passenger airbag

Activated

Front passenger seat cushion airbag

Activated *2 or deactivated*3

    Child*4
    Child restraint system with infant*5
    Unoccupied

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Indicators/warn- ing lights

“AIR BAG ON” and “AIR BAG OFF”

indicator lights

“AIR BAG OFF”

SRS warning light

Off

Driver’s and front passenger’s seat belt reminder light

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion airbag

    There is a malfunction in the system

Indicators/warn- ing lights

“AIR BAG ON” and “AIR BAG OFF”

indicator lights

“AIR BAG OFF”

SRS warning light

On

Driver’s and front passenger’s seat belt reminder light

Devices

Front passenger airbag

Deactivated

Front passenger seat cushion airbag

*1: The system judges a person of adult size as an adult. When a smaller adult sits in the front passenger seat, the system may not recognize him/her as an adult depending on his/her physique and posture.

*2: In the event the front passenger is wearing a seat belt.

*3: In the event the front passenger does not wear a seat belt.

*4: For some children, child in seat, child in booster seat or child in convert- ible seat, the system may not recognize him/her as a child. Factors which may affect this can be the physique or posture.

*5: Never install a rear-facing child restraint system on the front passenger seat. A forward-facing child restraint system should only be installed on the front passenger seat when it is unavoidable. (P.54)

*6: In case the indicator light is not illuminated, consult this manual on how to install the child restraint system properly. (P.51)

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WARNING

Exhaust gases contain harmful carbon monoxide (CO), which is colorless and odorless. Observe the following precautions.

Failure to do so may cause exhaust gases to enter the vehicle and may lead to an accident caused by light-headedness, or may lead to death or a serious health hazard.

    Important points while driving
    Keep the back door closed.
    If you smell exhaust gases in the vehicle even when the back door is closed, open the side windows and have the vehicle inspected at your Toyota dealer as soon as possible.
    When parking
    If the vehicle is in a poorly venti- lated area or a closed area, such as a garage, stop the hybrid system.
    Do not leave the vehicle with the hybrid system operating for a long time.

If such a situation cannot be avoided, park the vehicle in an open space and ensure that exhaust fumes do not enter the vehicle interior.


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