2019 Dodge Grand Caravan Owners Manual - Towing a disabled vehicle

Towing a disabled vehicle

This section describes procedures for towing a disabled vehicle using a commercial towing service.

Proper towing or lifting equipment is required to prevent damage to your vehicle. Use only tow bars and other equipment designed for this purpose, following equipment manufacturer’s instructions. Use of safety chains is mandatory. Attach a tow bar or other towing device to main structural members of the vehicle, not to bumpers or associated brackets. State and local laws regarding vehicles under tow must be observed.

If you must use the accessories (wipers, defrosters, etc.) while being towed, the ignition must be in the ON/RUN mode, not the ACC mode.

If the key fob is unavailable or the vehicle's battery is discharged, refer to "Gear Selector Override" in this section for instructions on shifting the transmission out of PARK for towing.

CAUTION:

• Do not use sling type equipment when towing. Vehicle damage may occur.

• When securing the vehicle to a flatbed truck, do not attach to front or rear suspension components. Damage to your vehicle may result from improper towing.

• Do not push or tow this vehicle with another vehicle as damage to the bumper fascia and transmission may result.

The manufacturer recommends towing your vehicle with all four wheels OFF the ground using a flatbed. If flatbed equipment is not available, and the transmission is operable, the vehicle may be flat towed (with all four wheels ON the ground) under the following conditions:

• The transmission must be in NEUTRAL.

• The towing distance must not exceed 15 miles (24 km).

• The towing speed must not exceed 25 mph (40 km/h).

If the transmission is not operable, or the vehicle must be towed faster than 25 mph (40 km/h) or farther than 15 miles (24 km), it must be towed with the front wheels OFF the ground (using a flatbed truck, or wheel lift equipment with the front wheels raised).

CAUTION:

Towing faster than 25 mph (40 km/h) or farther than 15 miles (24 km) with front wheels on the ground can cause severe transmission damage. Damage from improper towing is not covered by the New Vehicle Limited Warranty.

ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)

This vehicle is equipped with an Enhanced Accident Response System.

Please refer to “Occupant Restraint Systems” in “Safety” for further information on the Enhanced Accident Response System (EARS) function.

EVENT DATA RECORDER (EDR)

This vehicle is equipped with an Event Data Recorder (EDR). The main purpose of an EDR is to record data that will assist in understanding how a vehicle’s systems performed under certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle.

Please refer to “Occupant Restraint Systems” in “Safety” for further information on the Event Data Recorder (EDR).