Vehicle Software Updates
Ford Power-Up software updates use over-the-air technology to deliver the latest features, software enhancements and quality improvements to your vehicle.
When Automatic Updates is turned on updates are downloaded in the background while you are driving.
Non-drivable updates require your vehicle to be parked. Set a recurring schedule for a time that you know the vehicle will not be driven (like overnight). Non-drivable updates may take up to 45 minutes, however, some can take longer than that. Check the center display screen or the FordPass app for the most accurate estimated update time.
Software updates are delivered wirelessly using the vehicle modem or Wi-Fi. To make sure the most seamless experience. See Connecting the Vehicle to a Wi-Fi Network.
Software Update Requirements
The following conditions must be met to receive a non-drivable update:
- Vehicle is parked and not in motion.
- Ignition is off.
- Doors and windows are closed.
- Liftgates/tailgates are closed.
- Parking lights are off.
- Illuminated exit lights are off.
- Hazard lights are off.
- Alarm is not triggered.
- Remote start is not in progress.
- Your vehicle is not DC fast charging.
- Your vehicle is not in 4x4 mode.
- Your vehicle is not in neutral tow mode.
- Your 12V battery is charged.
Software Update Limitations
Once a scheduled update begins you cannot:
- Cancel the update.
- Drive your vehicle.
- Start your ignition.
- Activate the alarm.
- Use the remote control to lock/unlock your vehicle.
- Fast charge your vehicle.If connected to a Level 1 or 2 charger, charging will pause until the update is completed.
Note: : If an update is interrupted a notification is sent to FordPass app with instructions to resolve it. If there are no instructions, contact an authorized dealer.
To access the Software Updates menu:
From settings menu, press Software Updates. See Center Display.
You can do the following in the Software Updates menu:
- Switch Automatic Updates on and off.
- Schedule and install software updates.
- View software update details.
Switching Automatic Updates On and Off
Your vehicle may come with Automatic Updates switched on. To make sure your vehicle always has the latest software, which could include security or other enhancements, we do not recommend switching Automatic Updates off.
Note: Software updates require approval to download or install with Automatic Updates switched off.
Scheduling and Installing Software Updates
Scheduling Software Updates
From the Software Updates menu:
- Press Schedules Updates.
- Select the days and time for updates.
- Press Save.
The more days that updates are scheduled, the more frequently your vehicle installs new updates. We recommend selecting a time you normally do not need your vehicle, such as overnight.
Note: The schedule you set is recurring. If Automatic Updates is on, every time a non-drivable update is available, it installs on this schedule unless you change it. You are notified on your touchscreen and connected device prior to a non-drivable update, with an option to reschedule it.
Installing Software Updates
Using the Status Bar
- Press the Software Update indicator on your touchscreen when it appears.
- Follow the instructions on the touchscreen.
Using the Touchscreen
From the Software Updates menu:
- Press Update Details.
- Press Update Now.
Viewing Software Update Details
From the Software Updates menu, press Update Details.
You can press the indicators in the status bar when they appear for more information.
 Vehicle software update reminder, schedule required, confirmation of default schedule required, or consent required. |
 Vehicle software update canceled, update not successful, or precondition not met. |
 Vehicle software update successful. |
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