Enthusiast Network

Disclaimer: Not affiliated with or endorsed by Ford Motor Company. For informational purposes only. Full Disclaimer
Home Info Manuals Manuals 2023 Manuals 2023

2023 Ford Edge Owners Manual - Ford Assistant



Owner’s Manuals 2023 Ford Assistant

Ford Assistant

Using Ford Assistant

The digital assistant allows you to control vehicle features using conversational requests.

To begin a voice interaction using the wake word, say the selected wake word, then say your command.

Voice Activation - Speak  Press the voice interaction button on the steering wheel. A tone sounds before you can say your command.

Note:   You may need to enable your vehicle's modem to use certain voice commands.   See   Enabling and Disabling the Modem. 

Note:   When you are not driving, additional commands are available by using popular chat applications. Use FordPass to setup a conversation with your Ford assistant.

Voice Command Examples

To see examples of what voice commands you can use with different features:

  1. Access the vehicle drawer on the touchscreen.
  1. Press SETTINGS.
  1. Press Ford Assistant.
  1. Press Voice Command Help.
  1. Select a feature.

Ford Assistant Settings

To access the settings menu:

  1. Access the vehicle drawer on the touchscreen.
  1. Press SETTINGS.
  1. Press Ford Assistant.

From the settings menu you can do the following:

  • Switch listen for wake word on or off.
  • Set the preferred wake word.
  • Switch advanced mode on or off.
  • Switch phone confirmation on or off.
  • Switch the commands list on or off.
  • View the commands help menu.
Image Shown Without Description  Press the button next to a menu option for more information.

 Frequently Asked Questions

Why does the system not understand what I am saying?

  • You are speaking too soon. When using the button of the steering wheel, wait for the tone before you speak.

Why does the system not understand the name of a track or artist?

  • Bluetooth® does not support voice commands.Connect your device to a USB port.
  • You are not saying the name exactly as it appears on your device. Say the name of the track or artist exactly as it appears on your device. Spell out any abbreviations in the name.
  • The system does not recognize some special characters contained in the name of a song or artist, for example *, - or +. Rename the files on your device or use the touchscreen to select and play the track.

Why does the system not understand the name of a contact in the phonebook on my device and calls the wrong contact?

  • You are not saying the name exactly as it appears on your device. Say the first and last name of the contact exactly as it appears on your device. Spell out any abbreviations in the name.
  • The name contains special characters, for example *, - or +. Rename the contact on your device or use the touchscreen to select and call the contact.

Why does the system not understand foreign names of contacts in the phonebook on my device?

  • The system applies phonetic pronunciation rules of the selected language to the names of contacts in the phonebook on your device. Select the name of the contact on the touchscreen and use the Hear it option to get an idea of how the system expects you to pronounce it.

Why do the system voice prompts and the pronunciation of some words not seem accurate?

  • The system uses text-to-speech technology and a synthetically generated voice rather than a pre-recorded human voice.
Previous Next

Download Manual