2020 Toyota RAV4 Owners Manual - What to do if... (Bluetooth®)

Likely cause

Solution

The connected device may not be a compatible Bluetooth® cellu- lar phone.

For a list of spe- cific devices which operation has been con- firmed on this system, check with your Toyota dealer or the fol- lowing website: http://www. toyota.com/ audio-multimedia in the United States, http://www. toyota.ca/ connected

in Canada, and http://www. toyotapr.com/ audio-multimedia in Puerto Rico

The Bluetooth® version of the connected cellu- lar phone may be older than the specified ver- sion.

Use a cellular phone with Blue- tooth® version

2.0 or higher (recommended: Ver. 4.2 or higher). (P.393)

Likely cause

Solution

Set automatic

Automatic Blue- tooth® connec- tion on this system is set to off.

Bluetooth® con- nection on this system to on when the engine switch is in ACC or ON. (P.400)

Set preferred

device settings

function on this

Preferred device settings function on this system is set to on.

system to off. (P.400)

Set the desired cellular phone to the highest auto-

matic connec-

tion priority.

(P.400)

Likely cause

Solution

Your vehicle is in a area.

Move to where

no longer appears on the display.

Likely cause

Solution

Automatic con-

Set automatic

tact transfer

contact transfer

function on this

function on this

system is set to

system to off.

on.

(P.484)

Likely cause

Solution

Enable mes-

Message trans- fer is not enabled on the cellular phone.

sage transfer on the cellular phone (approve message trans-

fer on the

phone).

Automatic trans-

Set automatic

fer function on

transfer function

this system is set

on this system to

to off.

on. (P.484)

Likely cause

Solution

Notification of

Set notification

SMS/MMS/E-

of SMS/MMS/E-

mail reception on

mail reception on

this system is set

this system to

to off.

on. (P.482)

Automatic mes-

Enable auto- matic transfer function on the cellular phone.

sage transfer

function is not

enabled on the

cellular phone.

Likely cause

Solution

To turn off the

Connection con-

display, set con-

firmation display

nection confir-

on this system is

mation display

set to on.

on this system to

off. (P.400)

Likely cause

Solution

The cellular phone is not close enough to this system.

Bring the cellu- lar phone closer to this system.

Radio interfer-

Turn off Wi-Fi® devices or other

ence has

devices that may

occurred.

emit radio

waves.

Likely cause

Solution

Turn the cellular phone off, remove and rein- stall the battery pack, and then restart the cellu- lar phone.

Enable the cellu- lar phone’s Blue-

tooth® connection.

Disable the

The cellular phone is the most likely cause of the symptom.

W-Fi® connec- tion of the cellu- lar phone.

Stop the cellular phone’s security software and close all applica- tions.

Before using an application installed on the cellular phone, carefully check its source and how its opera- tion might affect this system.