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2020 Toyota RAV4 Owners Manual - Connected Services overview



Connected Services overview

*: This function is not made avail- able in some countries or areas.

    The functions included are classified into the following four types.
    Type A: Function achieved by using a smartphone or an embed- ded cellular device in the vehicle (DCM: Data Communication Module) and the system
    Type B: Function achieved by using DCM and the system
    Type C: Function achieved by using DCM
    Type D: Function achieved by using DCM and a smartphone

Function

Type

Toyota Apps

Type A

Wi-Fi® Hotspot

Type B

Safety Connect

Type C

Remote Connect, Ser- vice Connect

Type D

    Connected Services functionality is dependent upon network recep- tion level and signal strength.
    Each function is available in the following areas:
    Toyota Apps is available in the contiguous United States, Wash- ington D.C. and Alaska.
    Wi-Fi® Hotspot is available in the contiguous United States, Wash- ington D.C. and Alaska.
    Safety Connect is available in the contiguous United States, Wash- ington D.C. and Alaska.
    Remote Connect is available in the contiguous United States, Washington D.C. and Alaska.
    Service Connect is available in the contiguous United States, Wash- ington D.C. and Alaska.

Provides contents to the application server. Application server

Provides applications to the system or a smartphone.

Smartphone*

Using the Toyota mobile application, communication is relayed between the system, application server and content provider.

Applications

Display usable content from the content providers on the screen using the data connection of the connected smartphone or DCM.

System

Content received, via a smartphone or DCM, from content pro- vider servers is displayed on the screen. The system is equipped with an application player to run applications.

Via DCM

*: For known compatible phones, refer to http://www.toyota.com/ connected-services in the United States.

usage fees before using this func- tion.

    Subscription
    Services requiring a separate contract can also be used.*

*: For details, refer to http://www.toyota.com/ connected-services

or call 1-800-331-4331 in the United States.

    Availability of function
    Toyota Apps is available in the contiguous United States,

in the United States.

    These functions are not made available in some countries or areas. Availability of functions of the Toyota Apps is dependent on network reception level.
    Initializing personal data
    The following personal data can be deleted and returned to their default settings:
    Downloaded contents
    Radio stations that were listened to
    Once initialized, the data and set-
    Data usage fees may apply while using Toyota Apps. Confirm data

tings will be erased. Pay much attention when initializing the data.

    Settings required to use Toyota mobile application
    Download the Toyota mobile application to your smart- phone.
    Open the Toyota mobile application on your smart phone and follow instruc- tions. Bluetooth® Pairing is required.

In order to use Toyota mobile appli- cation, the following must first be performed:

    Register a Bluetooth® phone with the hands-free system. (P.390)

    Applications can only be used when the Toyota mobile applica- tion has been downloaded to your smartphone, and the application is running.
    Toyota mobile application opera- tional procedures can also be con- firmed by visiting http://www.toyota.com/

connected-services in the United States.

    If a Toyota mobile application is used while iPod audio/video is being played back, system opera- tion may become unstable.

*: Vehicles equipped with DCM

    Subscription
    After you have signed the Telematics Subscription Ser- vice Agreement and are enrolled, you can begin receiving services. A variety of subscription terms are available. Contact your Toyota

dealer, or call 1-800-331-4331 in the United States, for fur- ther subscription details. (P.497)

    Availability of functions
    Wi-Fi® Hotspot is available in the contiguous United States, Washington D.C. and Alaska.

*: Vehicles equipped with DCM

    Free/Open Source Software Infor- mation

This product contains Free/Open Source Software (FOSS).

The license information and/or the source code of such FOSS can be found at the following URL. http://opensource.lge.com

    Exposure to radio frequency sig- nals:

The Toyota audio multimedia sys- tem installed in your vehicle includes a low power radio trans- mitter and receiver. The system receives and also sends out radio frequency (RF) signals.

    In August 1996, the Federal Com- munications Commission (FCC) adopted RF exposure guidelines with safety levels for mobile wire- less phones. Those guidelines are consistent with the safety stan- dards previously set by both U.S. and international standards bod- ies.
    ANSI (American National Stan- dards Institute) C95.1 [1992]
    NCRP (National Council on Radi- ation Protection and Measure- ment) Report 86 [1986]
    ICNIRP (International Commis- sion on Non-Ionizing Radiation Protection) [1996]
    These standards are based on comprehensive and periodic eval- uations of the relevant scientific lit- erature. Over 120 scientists, engineers, and physicians from

universities, government health agencies, and industry reviewed the available body of research to develop the ANSI Standard (C95.1).

    The design of Toyota audio multi- media system complies with the FCC guidelines in addition to those standards.
    Contact with the Toyota response center is dependent upon the telematics device being in opera- tive condition, cellular connection availability and GPS satellite sig- nal reception, which can limit the ability to reach the Toyota response center or receive sup- port. Enrollment and Telematics Subscription Service Agreement required. A variety of subscription terms are available; charges vary by subscription term selected.
    The Toyota response center offers support in multiple languages.
    Select Safety Connect-sub- scribed vehicles are capable of communicating vehicle informa- tion. Please see the terms and conditions for additional details. Owners who do not wish to have their vehicle transmit this informa- tion can opt out at the time of enrollment or by calling 1-800- 331-4331 in the United States, and following the prompts for Safety Connect.
    For further details about the ser- vice, contact your Toyota dealer.
    Toyota audio multimedia are not subject to section 255 of the Tele- communications Act and the sys- tem is not TTY compatible.
    Certification

For vehicles sold in the U.S.A.

*: Vehicles equipped with remote connect only

    Subscription
    After you sign the Telematics Subscription Service Agree- ment (see the Safety Connect section P.65), download the Toyota App from your smart- phone app store, and register within the app (or enroll and complete registration at the dealer), you can begin using these services.
    A variety of subscription terms are available. Contact your Toyota dealer, or call 1-800- 331-4331 for further subscrip-

tion details.

    Availability of function
    Remote Connect is available in the contiguous United States, Washington D.C. and Alaska.

    Availability of functions of the Remote Connect is dependent on network reception level.
    Remote Connect should only be used by authorized users.
    Laws in some communities may require that the vehicle be within view of the user when operating Remote Connect.

In some states, use of Remote Connect may violate state or local laws. Before using Remote Con- nect, check your state and local laws.

    Any malfunction of the vehicle should be repaired by your Toyota dealer.
    Remote Connect is designed to work at temperatures above approximately -22 °F (-30 °C). This specification is related to the Remote Connect operation, but is dependent on the vehicle’s oper- ating temperature range which may be different.
    Content is subject to change with- out notice.

WARNING

    Operating Remote Connect incorrectly may lead to unfore- seen accidents or malfunctions. Check the vehicle condition and assume full responsibility before using.

    Vehicle Health Report (VHR) (Safety Recalls, Service Cam- paigns, Current Vehicle Alerts, Required Mainte- nance, and Vehicle Condition Status)
    Maintenance Notifications
    Vehicle Alert Notifications
    Availability of function
    Service Connect is available in the contiguous United States, Washington D.C. and Alaska.

    Availability of functions of the Ser- vice Connect is dependent on net- work reception level.


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