2014 Chevrolet Spark Owners Manual - OnStar Services

OnStar Services

Emergency

With Automatic Crash Response, the OnStar system can automatically connect to an OnStar Emergency Advisor. The built-in system can automatically connect to help in certain crashes.

Press  to connect to an OnStar Emergency
Advisor. GPS technology is used to identify the vehicle location and can provide important information to emergency personnel. OnStar Emergency Advisors are trained to provide assistance and link to existing public emergency service providers in emergency situations.

With OnStar Crisis Assist, specially trained Crisis Advisors are available 24 hours a day, 7 days a week, to provide a central point of contact, assistance, and information if a crisis occurs.

Security

OnStar provides services including Stolen Vehicle Assistance, Remote Ignition Block, and Roadside Assistance, if equipped. OnStar can unlock the vehicle doors remotely, if equipped with automatic door locks, and can help police locate the vehicle if it is stolen.

Navigation

OnStar navigation requires a specific OnStar subscription plan.

Press  to receive directions or
have them sent to the vehicle navigation screen, if equipped.

Destinations can also be forwarded to the vehicle from MapQuest.com.

Turn-by-Turn Navigation

1. Press  to connect to a live
   Advisor.
2. Request directions.
3. Directions are downloaded to the vehicle.
4. Follow the voice-guided commands.

Using Voice Commands During a Planned Route

Cancel Route

1. Press . System responds: “OnStar
   ready,” then a tone. Say “Cancel route.” System responds: “Do you want to cancel directions?”
2. Say “Yes.” System responds: “OK, request completed, thank you, goodbye.”

Route Preview

1. Press . System responds: “OnStar
   ready,” then a tone.
2. Say “Route preview.” System responds with the next three maneuvers.

Repeat

1. Press  . System responds: “OnStar
   ready,” then a tone.
2. Say “Repeat.” System responds with the last direction given, then responds with “OnStar ready,” then a tone.

Get My Destination

1. Press . System responds: “OnStar
   ready,” then a tone.
2. Say “Get my destination.” System responds with the address and the distance to the destination, then responds with “OnStar ready,” then a tone.

Other Navigation Services Available from OnStar

OnStar eNav: Subscribers can send destinations from MapQuest.com to the vehicle Turn-by-Turn Navigation or screen-based navigation system (if equipped). When ready, the directions will be downloaded to the vehicle.

Destination Download: Press , then
request the Advisor to download directions to the navigation system in the vehicle (if equipped). After the call ends, press the “Go” button on the navigation screen to begin driving directions.

If directions are downloaded to the navigation system, the route can only be canceled through the navigation system.

Destinations can also be downloaded on the go. For information about eNav or Destination Download, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

Connections

The required specific Onstar subscription plan includes the services that follow to help customers stay connected.

For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

WiFi Connectivity (If Equipped)

The vehicle has a WiFi hotspot that provides a high-speed, wireless Internet connection to connect multiple mobile devices (data plan required).

1. To retrieve WiFi hotspot information, press  and select or say “WiFi settings.”


2. The WiFi settings will display the WiFi network name/SSID, passphrase, and level of encryption.
3. To change the SSID or passphrase, press  or call 1-888-4-ONSTAR to connect
   with an Advisor.

OnStar RemoteLink® Mobile App (If Equipped)

Download the OnStar RemoteLink mobile app to select Apple®, Android™, and BlackBerry® or Windows 7 or 8 mobile devices.

From the mobile device, check the vehicle’s fuel level, oil life, or tire pressure (if the vehicle is equipped with the tire pressure monitoring system); or activate remote horn and lights. Also remote start the vehicle (if factory equipped) or unlock the doors from anywhere with a wireless connection (if equipped with automatic locks).

With a required specific OnStar subscription plan, a destination can be sent to the vehicle. For OnStar RemoteLink information and compatibility, see www.onstar.com (U.S.) or www.onstar.ca (Canada).

OnStar RemoteLink® Key Fob Services

This feature is included for five years and allows for remote door lock/unlock (if equipped with automatic locks), remote start (if factory equipped), or activation of horn and lights from anywhere with a wireless signal. Download the app and start using it any time during the trial period to get started.

OnStar Hands-Free Calling

This service allows calls to be made and received from the vehicle.

To Make a Call

1. Press . System responds: “OnStar
   ready.”
2. Say “Call.” System responds: “Call. Please say the name or number to call.”
3. Say the entire number without pausing, including a “1” and the area code. System responds: “OK, calling.”

Calling 911 Emergency

1. Press . System responds: “OnStar
   ready,” followed by a tone.
2. Say “Call.” System responds: “Call. Please say the name or number to call.”
3. Say “911” without pausing.

    

   System responds: “911.”

4. Say “Call.” System responds: “OK, dialing 911.”

Retrieve My Number

1. Press . System responds: “OnStar
   ready.”
2. Say “My number.” System responds: “Your OnStar Hands-Free Calling number is,” then says the number.

End a Call

Press . System responds: “Call ended.”

Store a Name Tag for Speed Dialing

1. Press . System responds: “OnStar
   ready.”
2. Say “Store.” System responds: “Please say the number you would like to store.”
3. Say the entire number without pausing. System responds: “Please say the name tag.”
4. Pick a name tag. System responds: “About to store <name tag>. Does that sound OK?”
5. Say “Yes” or say “No” to try again. System responds: “OK, storing <name tag>.”

Place a Call Using a Stored Number

1. Press . System responds: “OnStar
   ready.”
2. Say “Call <name tag>.” System responds: “OK, calling <name tag>.”

Verify Minutes and Expiration

Press  and say “Minutes” then “Verify”
to check how many minutes remain and their expiration date.

Vehicle Diagnostics

OnStar Vehicle Diagnostics can perform a vehicle check every month. It will check the engine, transmission, antilock brakes, and other major vehicle systems. It also checks the tire pressures, if the vehicle is equipped with the Tire Pressure Monitoring System. If an On-Demand Diagnostics check is needed, press , and an Advisor can run a check.