Vehicle Care
For best results, use the following products
or products of equivalent quality:
For additional information and assistance, we recommend that you contact an authorized dealer.
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Name |
Specification |
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Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada) |
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Motorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada) |
ESR-M5B194-B |
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Motorcraft® Detail Wash, ZC-3-A (U.S. & Canada) |
ESR-M14P4-A |
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Motorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.) |
ESR-M14P3-A |
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Motorcraft® Engine Shampoo, CXC-66-A (Canada) |
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Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. & Canada) |
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Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada) |
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Motorcraft® Premium Windshield Wash Concentrate with Bitterant, ZC-32-B2 (U.S.) |
WSS-M14P19-A |
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Motorcraft® Premium Quality Windshield Washer Fluid, CXC-37- A/B/D/F (Canada) |
WSS-M14P19-A |
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Motorcraft® Professional Strength Carpet & Upholstery Cleaner, ZC-54 (U.S. & Canada) |
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Motorcraft® Premium Glass Cleaner, CXC-100 (Canada) |
ESR-M14P5-A |
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Motorcraft® Spot and Stain Remover, ZC-14 (U.S.) |
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Motorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.) |
ESR-M14P5-A |
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Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada) |
Immediately remove fuel spillages, AdBlue residuals, bird droppings, insect deposits and road tar. These may cause damage to your vehicle’s paintwork or trim over time.
Remove any exterior accessories, for example antennas, before entering a car wash.
We recommend that you only use cold or lukewarm water containing car shampoo to clean the headlamps and the rear lamps.
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Do not scrape the lamps.
Do not wipe lamps when they are dry.
To clean the windshield and wiper blades:
Note: When cleaning the interior of the windshield, avoid getting any glass cleaner on the instrument panel or door panels.
Wipe any glass cleaner off these surfaces immediately.
Note: Do not use razor blades or other sharp objects to clean or remove decals from the inside of the heated rear window. This can cause damage not covered by the vehicle Warranty.
We recommend that you only use a car shampoo, a soft cloth and water on bumpers and other chrome, aluminium or stainless steel parts.
Note: For additional information and assistance, we recommend that you contact an authorized dealer.
Note: Rinse the area well after cleaning.
Note: Do not use abrasive materials, for example steel wool or plastic pads, as they can scratch these surfaces.
Note: Do not use chrome cleaner, metal cleaner or polish on wheels or wheel covers.
Only use a recommended wheel and tire cleaner to clean the wheels weekly. For additional information and assistance, we recommend that you contact an authorized dealer.
Note: Do not apply a cleaning chemical to warm or hot wheel rims and covers.
If you intend on parking your vehicle for an extended period after cleaning the wheels with a wheel cleaner, drive your vehicle for a few minutes before parking your vehicle. This reduces the risk of corrosion of the brake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damage wheel rims and covers.
Note: Using non-recommended cleaners, harsh cleaning products, chrome wheel cleaners or abrasive materials could damage wheel rims and covers.
Use a vacuum cleaner to remove debris from the screen area below windshield.
Note: If you are not familiar with the parts around the engine do not wash the engine compartment. Avoid frequent engine washes.
When washing the engine compartment:
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Note: If your vehicle has an engine cover remove the cover before application of shampoo and degreaser.
• Spray an approved engine shampoo and degreaser on all parts that require cleaning and rinse with water.
It is recommended to wash your vehicle by hand however, pressure washing may be used under the following conditions:
• Use a spray with a 40° wide spray angle pattern.
• Keep the nozzle at a 12 in (305 mm) distance and 90° angle to your vehicle's surface.
• Do not use water pressure higher than 2,000 psi (14,000 kPa).
• Do not use water hotter than 179°F (82°C).
Note: Holding the pressure washer nozzle at an angle to the vehicle's surface may damage graphics and cause the edges to peel away from the vehicle's surface.
We recommend that you only use lukewarm or cold water and a soft cloth to clean the camera lens and sensors.
Note: Do not pressure wash camera lens and sensors.
Flush the complete underside of your vehicle frequently. Keep body and door drain holes free from packed dirt.
Rear suspension components may require regular cleaning with a power washer or a thorough rinse with a strong stream of water if the vehicle is operated in dusty or muddy environments. Rear leaf springs or other suspension components may emit squeaking or popping noises while operating the vehicle if particles, such as dirt, rocks, or other debris, are present in the components.
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We recommend that you only clean the instrument panel and cluster lens with a damp soft cloth. Dry the area with a clean, soft cloth.
For additional information and assistance, we recommend that you contact an authorized dealer.
Note: Avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect you from undesirable windshield reflection.
We recommend that you only use a mild soap and water solution on a soft cloth. Dry the area with a clean, soft cloth.
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We recommend that you only use a microfiber cloth in a circular motion to clean off the fingerprint or dust.
If dirt or fingerprints are still on the screen, apply a small amount of alcohol to the cloth and try to clean it again.
Note: Do not pour or spray alcohol onto the touchscreen.
Note: Do not use detergent or any type of solvent to clean the touchscreen.
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Cleaning Fabric Seats and the Headliner
We recommend that you only clean the fabric seats and headliners in the following way:
For heavy stains, spot clean the area. If a ring forms on the fabric, immediately clean the entire area, but do not oversaturate or the ring could set.
We recommend that you only clean the leather and vinyl surfaces in the following way:
Your vehicle has seating covered in premium, top-grain leather that is extremely durable, but still requires special care and maintenance in order to preserve longevity and comfort.
Regular cleaning and conditioning maintains the appearance of the leather.
Because the leather in the seat comes from genuine steer hides, there may be evidence of naturally occurring markings, such as small scars. These markings give character to the seating covers and are considered to be proof of a genuine leather product.
To lessen the appearance of certain scratches and other wear marks, apply conditioner on the affected area.
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• Clean the surfaces using the steps outlined in the cleaning leather and vinyl section.
• Make sure the leather is dry then apply a nickel-sized amount of conditioner to a clean, dry cloth.
• Rub the conditioner into the leather until it disappears. Allow the conditioner to dry, then repeat the process for the entire interior. If a film appears, wipe it off with a dry, clean cloth.
For additional information, visit:
We recommend that you only clean your carpets in the following way:
For heavy stains, spot clean the area. If a ring forms on the fabric, clean the entire area immediately, but do not oversaturate or the ring could set.
We recommend that you only clean your floor mats in the following way:
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1. Wipe the surface with a soft, damp cloth and a mild soap and water solution. Dry the area with a clean, soft cloth.
Authorized dealers have touch-up paint to match your vehicle’s color. Your vehicle color code is printed on a sticker on the front, left-hand side door jamb. Take your color code to your authorized dealer to make sure you get the correct color.
Before repairing minor paint damage, use a cleaner to remove particles such as bird droppings, tree sap, insect deposits, tar spots, road salt and industrial fallout.
Read the instructions before using cleaning products.
Wax the high-gloss painted surface of your prewashed vehicle once or twice a year.
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We recommend that you only use an approved quality wax that does not contain abrasives. Follow the manufacturer's instructions to apply and remove the wax. For additional information and assistance, we recommend that you contact an authorized dealer.
When washing and waxing, park your vehicle in a shaded area out of direct sunlight.
Note: Avoid waxing unpainted or low-gloss black colored parts, they discolor over time.
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WARNING: Do not use chemical solvents or strong detergents when cleaning the steering wheel or instrument panel to avoid contamination of the airbag system.
WARNING: On vehicles equipped with seat-mounted airbags, do not use chemical solvents or strong detergents. Such products could contaminate the side airbag system and affect performance of the side airbag in a crash.
WARNING: Do not use cleaning solvents, bleach or dye on the vehicle's seatbelts, as these actions may weaken the belt webbing.