2019 Chevrolet Silverado 2500HD Owners Manual - OnStar Overview

OnStar Overview

= Voice Command Button

Q Blue OnStar Button

> Red Emergency Button

This vehicle may be equipped with a comprehensive, in-vehicle system that can connect to an OnStar Advisor for Emergency, Security, Navigation, Connections, and Diagnostics Services. OnStar services may require a paid service plan and data plan. OnStar requires the vehicle battery and electrical system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location information. See OnStar User

Terms, Privacy Statement, and Software Terms for more details including system limitations at www.onstar.com (U.S.) or www.onstar.ca (Canada).

The OnStar system status light is next to the OnStar buttons. If the status light is:

Solid Green: System is ready.

Flashing Green: On a call.

Red: Indicates a problem.

Off: System is off. Press Q twice to speak with an OnStar Advisor.

Press Q or call 1-888-4ONSTAR (1-888-466-7827) to speak to an Advisor.

Functionality of the Voice Command button may vary by vehicle and region.

Press = to:

Open the OnStar app on the infotainment display. See the infotainment manual for information on how to use the OnStar app.

Or

Make a call, end a call,

or answer an incoming call.

Give OnStar Hands-Free Calling voice commands.

Give OnStar Turn-by-Turn Navigation voice commands.

Obtain and customize the Wi-Fi hotspot name or SSID and password, if equipped.

Press Q to connect to an Advisor to:

Verify account information or update contact information.

Get driving directions.

Receive a Diagnostic check of the vehicle's key operating systems.

Receive Roadside Assistance.

Manage Wi-Fi Settings, if equipped.

Press > to get a priority connection to an OnStar Advisor available 24/

7 to:

Get help for an emergency.

Be a Good Samaritan or respond to an AMBER Alert.

Get assistance in severe weather or other crisis situations and find evacuation routes.