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2019 Chevrolet Silverado 2500HD Owners Manual - Audio Players



Audio Players

When using media devices such as CDs, DVDs, Blu-ray Discs, SD cards, USB devices, and mobile devices, consider the source.

Untrusted media devices could contain files that affect system operation or performance. Avoid use if the content or origin cannot be trusted.

The infotainment system can play music by connecting an auxiliary device to the USB port.

USB Support

If equipped, there may be USB ports in the center stack below the climate controls, in the center console storage, and at the rear of the center console. All ports use the USB 2.0 standard.

USB Supported Devices

    USB flash drives
    Portable USB hard drives

Not all iPods and USB drives are compatible with the USB port.

Make sure the iPod has the latest firmware from Apple for proper operation. iPod firmware can be updated using the latest iTunes application. See www.apple.com/ itunes.

For help with identifying your iPod, go to www.apple.com/support.

The USB port can play both lower and upper case .mp3, .wma, .ogg, and .wav files stored on a USB storage device.

Supported Apple Devices

To view supported devices in U.S., see my.chevrolet.com\learn.

To view supported devices in Canada, see www.chevroletowner.ca.

USB Supported File and Folder Structure

The infotainment system supports:

    FAT16.
    FAT32.
    exFAT.

To connect a USB storage device, connect the device to the USB port.

To connect an iPod/iPhone, connect one end of the device’s cable to the iPod/iPhone and the other end to the USB port.

The iPod/iPhone charges while it is connected to the vehicle if the ignition is on or in ACC/ ACCESSORY. See Ignition Positions 0 247. When the vehicle is turned off, the iPod/iPhone automatically powers off and will not charge or draw power from the vehicle's battery.

For more information on USB usage, see “Audio System Information” following.

The infotainment system can play the music files contained in the USB storage device or iPod/iPhone products.

Using MP3/WMA/OGG/WAV Files

    Music files with .mp3, .wma,

.ogg, and .wav file name extensions can be played.

    MP3 files that can be played: Bit rate: 8 kbps to 320 kbps.

Sampling frequency: 48 kHz, 44.1 kHz, 32 kHz, 24 kHz, 22.05

kHz, and 16 kHz.

    Files with a bit rate above 128 kbps will result in higher quality sound.
    ID3 Tag information for MP3 files, such as the album name and the artist, can be played.
    To display album title, track title, and artist information, the file should be compatible with the ID3 Tag V1 and V2 formats.

Using USB Storage Devices and an iPod/iPhone

    Use a USB or flash memory type storage device. Do not connect using a USB adaptor.
    Do not connect and reconnect the USB device repeatedly in a short time, as this may cause static electricity and problems using the device.
    Use a USB device with a metal connecting terminal.
    Connection with i-Stick Type USB storage devices may be faulty due to vehicle vibration.
    Do not touch the USB connecting terminal.
    Only USB storage devices formatted in FAT16/32 or exFAT file systems are recognized.

NTFS and other file systems are not recognized.

    The time it takes to process files will depend on the USB storage device type and capacity, and the type of files stored.
    Some USB storage device files may not be compatible.
    Up to two USB devices and one iPod can be played through a USB hub. All devices may not be supported, depending on the performance of the USB hub.

If there is not enough power supply, it may not operate normally.

    Do not disconnect the USB storage device while it is playing. This may cause damage to the product or affect the performance of the USB device.
    Disconnect the USB storage device when the ignition is turned off. If the ignition is turned on while the USB device is connected, the USB device may be damaged or may not operate normally.
    USB storage devices can only be connected for playing music, viewing photo files,

or upgrading.

    Do not use the USB terminal to charge USB accessory equipment. The heat generated may cause performance issues or damage.
    Music files to which Digital Right Management (DRM) is applied cannot be played.
    USB storage device that are in capacity with a limit of 5,000 files, such as music, photo, video, 15 stages of folder structure. Normal usage cannot be guaranteed for a storage device that exceeds this limit. The iPod/iPhone can play all music files that are supported. The music file lists will only display up to 5,000 files on the screen. These files are sorted in alphabetical order.
    Some iPod/iPhone product models may not support the connectivity or functionality of this product.
    Only connect the iPod/iPhone with connection cables supported by iPod/iPhone products. Other connection cables cannot be used.
    The iPod/iPhone may be damaged if it is connected to the vehicle with the ignition on.

When not in use, disconnect the iPod/iPhone.

    When the iPod/iPhone is connected to the USB port by using the iPod/iPhone cable, the Bluetooth music is not supported.
    The iPod/iPhone playback functions and the information displayed may be different when played on the infotainment system.

    Refer to the table for the classification items related to the search function provided by the iPod/iPhone.

USB Player

Playing Music from a USB Device

    Connect the USB device to the USB port.
    Play will start automatically after the system has finished reading the USB device.
    If a non-readable USB device is connected, an error message displays and the system will switch to the previous audio function.

If the USB device is already connected:

    Press {.
    Touch AUDIO.
    Touch Source.
    Touch USB.

To stop the USB device and select another media source, touch Source, then select the other source.

To remove the USB device, select another function, then remove the USB device.

Pause

    Touch j to pause.
    Touch r to resume.

Changing to Next/Previous Files

    Touch l to change to the next file.
    Touch g within five seconds of the playback time to play the previous file.

Returning to the Beginning of the Current File

Touch g after five seconds of the playback time.

Scanning Forward or Backward

Touch and hold g or l during playback to rewind or fast forward. Release the button to resume playback at normal speed.

Playing a File Randomly

Touch Z during playback.

    ON: Plays all files randomly.
    OFF: Returns to normal playback.

Using the USB Music Menu

    Touch Menu during playback.

    Touch the desired menu.

Browse Music

    Touch Browse Music.
    Touch the desired music.

Tone Settings

    Touch Tone Settings. The Tone Settings menu is displayed. See “Tone Settings” in AM-FM Radio 0 185.

Auto Volume

    Touch Auto Volume. The Auto Volume menu is displayed. See “Auto Volume” in AM-FM Radio 0 185.

Traffic Program (If Equipped)

    Touch On or Off.

MTP (Media Transfer Protocol)

    Connect an MTP supported device.
    Play will start automatically after the system has finished reading the MTP device.
    If a non-readable MTP device is connected, an error message displays and the system will switch to the previous audio function.

iPod/iPhone Player

This feature is limited to models supporting the iPod/iPhone connection.

Playing Music Files

    Connect the iPod/iPhone to the USB port.
    Play will start from the previously played point after the system has finished reading the USB device.
    If a non-readable USB device is connected, an error message displays and the system will switch to the previous audio function.

If the iPod/iPhone is already connected:

    Press {.
    Touch AUDIO.
    Touch Source.
    Touch iPod.

To stop the device and select another media source, touch Source, then select the other source.

To remove the device, select another function, then remove the device.

Pause

    Touch j to pause.
    Touch r to resume.

Changing to Next/Previous Song

    Touch l to change to the next song.
    Touch g within two seconds of the playback time to play the previous file.

Returning to the Beginning of the Current File

Touch g after two seconds of the playback time.

Scanning Forward or Backward

Touch and hold g or l during playback to rewind or fast forward. Release the button to resume playback at normal speed.

Playing a File Randomly

Touch Z during playback.

    ON: Plays all files randomly.
    OFF: Returns to normal playback.

Using the iPod Menu

    Touch Menu during playback.
    Touch the appropriate play mode.

Browse Music

    Touch Browse Music.
    Touch the desired music.

Tone Settings

    Touch Tone Settings. The Tone Settings menu is displayed. See “Tone Settings” in AM-FM Radio 0 185.

Auto Volume

    Touch Auto Volume. The Auto Volume menu is displayed. See “Auto Volume” in AM-FM Radio 0 185.

The infotainment system can view picture files stored on a USB storage device and devices that support Media Transfer

Protocol (MTP).

    Supported file extensions: .jpg,

.bmp, .png, .gif.

    Animated GIF files are not supported.
    Some files may not operate due to a different recording format or the condition of the file.

Viewing Pictures

    Connect the USB device to the USB port.
    Touch the screen to open to full screen. Touch the screen again to return to the previous screen.

If the USB device is already connected:

    Press {.
    Touch GALLERY.

Some features are disabled while the vehicle is in motion.

Viewing a Slide Show

    Touch z from the picture screen.
    Touch the screen to cancel the slide show during the slide show playback.

Viewing a Previous or Next Picture

Touch S or T from the picture screen.

Rotating a Picture

Touch w from the picture screen.

Enlarging a Picture

Touch x from the picture screen.

Using the USB Picture Menu

    Touch MENU from the picture screen.
    Touch the appropriate menu:
    Slide Show Time: Allows selection of the slide show interval.
    Clock, Temp. Display: Allows selection of On or Off to show the clock and temperature on the full screen.
    Display Settings: Adjusts for Brightness and Contrast.
    Touch 0 to exit.

This vehicle may have an AUX jack in the center console storage. See Center Console Storage 0 123.

Possible auxiliary audio sources include:

    Laptop computer
    Audio music player

This jack is not an audio output. Do not plug headphones into the auxiliary input jack. Auxiliary devices should be set up while the vehicle is in P (Park).

Connect a 3.5 mm (1/8 in) cable from the auxiliary device to the auxiliary input jack.

If an auxiliary device has already been connected, but a different source is currently active, touch Source repeatedly to scroll through all of the available audio source screens, until the AUX source screen is shown.

An auxiliary device is played through the audio system and controlled through the device itself. Play will begin when the system has finished reading the information on the device.

Playing Music

To play the music from the device, if the device is already connected:

    Press {.
    Touch AUDIO.
    Touch Source.
    Touch AUX.

To adjust the tone settings. See “Audio Settings” in “System Settings” under AM-FM Radio 0 185.

If equipped, music may be played from a paired Bluetooth device. See “Pairing” under Bluetooth (Overview) 0 203 or Bluetooth

(Infotainment Controls) 0 205 for help pairing a device.

Volume and song selection may be controlled by using the infotainment controls or the phone/device.

If Bluetooth Audio is selected and nothing is heard, check the volume setting on both the phone/device and the infotainment system.

Launch music by touching MEDIA on the Home Page.

To play music via Bluetooth:

    Power on the device, and pair to connect the device.
    Once paired, go into the audio application from the Home Page or via the application tray. Select MEDIA until Bluetooth displays.

Bluetooth Audio Menu

Touch MENU to display the Bluetooth Audio menu. The following may be available:

Tone: Use the infotainment controls to adjust the tone settings.

Press o BACK to go back to the previous menu.

Manage Bluetooth Devices: Select to go to the Bluetooth page to add or delete devices.

When selecting Bluetooth Audio, the radio may not be able to launch the audio player on the connected

device to start playing. When the vehicle is not moving, use the phone to begin playback.

All devices launch audio differently. When selecting Bluetooth Audio as a source, the radio may show as paused on the screen. Press play on the device or press r to begin

playback.

Some phones support sending Bluetooth music information to display on the radio. When the radio receives this information, it will check to see if any is available and display it. For more information about supported Bluetooth features, see www.gm.com/bluetooth for U.S. and Canada only.


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