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Problems with 2015 Jeep Cherokee POWER TRAIN

On average, the 2015 Jeep Cherokee starts to “feel” problems with the POWER TRAIN and its various aspects after 25 494 miles.

Components Affected by POWER TRAIN Issues

We have classified the 679 complaints from 2015 Jeep Cherokee about POWER TRAIN into the following categories.

AUTOMATIC TRANSMISSION 2

Recently reported POWER TRAIN problems on 2015 Jeep Cherokee

Went to start vehicle and all shifter lights came on as well as a message which read "service shifter". was unable to drive vehicle. later restarted vehicle and message was gone. this is the first time this has happened but it appears that hundreds of others have reported the same issue on this site.

Not switching gears properly. there's a hard jerk/thrust while trying to automatically switch gears. thought i got rear ended how hard it jerked! while turning on a very busy highway car has went from drive to neutral several times while driving. which can cause a major accident. almost did! this has happened on several occasions can't recall specific dates and times but just recently on 02/09/2020

Since 2015 when the jeep was purchased i have had several times when the rpms would go up to 3 or 4 and i was not accelerating the gas when it happened. it acted like transmission problems . the jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. on saturday february 8th 2020 i parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. i got a hotshot to try to start the car. it did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. the code stated service transmission restart in park with vehicle at zero speed. and would change to service park brake. when i turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. i will know more at that time.

Transmission lurches when shifting going down the road. hesitant to start moving from a complete stop. when coasting down hill feels as if transmission shifts in to neutral and vehicle begins to accelerate. all instances were on city streets.

While my pregnant wife was driving to a doctors appointment, the 2015 jeep cherokee suddenly lost the ability to accelerate. the vehicle was traveling at 45mph when this event occurred. the jeep finally slowed to a stop in the middle of the road. the engine continued to run, but the vehicle would not move. the vehicle was turned off and then turned on again. when placed in 'drive' the vehicle made a loud thud. when the vehicle was placed in 'park' it made a grinding noise. the vehicle's parking brake suddenly engaged and could not be turned off; this made it impossible to move the vehicle to the side of the road. we waited 30min for a tow truck to move the vehicle from the middle of the road to a firestone for evaluation. firestone indicated that it was a problem with the transmission. we then had to tow the vehicle to whitten brothers jeep dealership for evaluation. we were informed that the vehicle will likely not be covered by the powertrain warranty due to the time requirement. the 2015 jeep cherokee only has 83,000 miles. i bought this vehicle new in jan 2016 and expected the vehicle to last ...

Vehicle hesitates from stop and then after a couple of seconds lurches forward. very concerning when pulling out into traffic as you are never sure how quickly it will accelerate. has been occurring since we bought the vehicle.

Service shifter notification keeps coming on.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that while driving approximately 35 mph, and merging onto the highway the check engine warning indicator illuminated and the vehicle lost motive power. the contact stated that the check engine warning light remained illuminated. the contact stated that after several seconds the vehicle started to operate as intended. the contact stated that the service transmission warning message was then displayed on the instrument panel. the vehicle was taken to an independent mechanic who determined that the transmission and transmission control module needed to be replaced. the vehicle was not repaired. the dealer was not contacted or informed of the failure. the manufacturer was contacted and informed of the failure and a case was filed. the approximate failure mileage was 67,000.

After 10 days vehicle staying in my house not using i tried to start engine and my battery was down. buy new battery and instal and when i start the engine i get on my dash bunch of warning lights on and message. service parking brake my transmission not working properly and when you try to switch from parking to drive or reverse getting clunk noise and driving only in one speed maybe 4 or 5th speed on dash blinking d or r and odometer

Check engine light on, warnings auto/start/stop system failure. 4wd temporarily unavailable. car stalls while in motion. loses acceleration city and rural driving conditions. engine knock from premature cam shaft wear.

Since new, we have had problems with the transmission hesitating and lurching. from a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". it is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. at other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. we have had the software flashed by the dealership two or three times. usually this worked for a short period of time, but the problem always returns. the second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". when this happens you do not know what gear you are in. again, very dangerous. all of these problems occur when the vehicle is in motion.

I was stopped at a red light and my service transmission light came on, when the light turned green i step on the gas and there was a delay during acceleration, i was in the middle of the road in traffic and could not move more than a few miles per hour, so i pulled over to the side of the road to avoid being hit. i waited a while on the side of the road and then i tried driving home, it started very slow until i got going and then it jerked and shifted randomly. i took it to my mechanic and he told me to take it to the dealer to have it reset/ updated.

Service shifter light has come on multiple times while driving.. prnd all light up. goes away after car is restarted.

While driving service shifter light comes on screen & all lights on shifter are red. city streets & highway. this has happened several times shut off car & the service shifter light goes off.

Faulty oil cooler. have replaced this part 4 times now and the oil and coolant still leaks everywhere. the part should never have been made out of plastic and plastic rubber gaskets that attaches to a metal frame. and of course it goes out right out of the warranty window.