Problems with 2015 Jeep Cherokee POWER TRAIN

Problems with slow kicking into gears. like it is slipping. hard shifting. it will also upshift unexpectedly giving a burst of speed.

Delay in shifting gears, delay in accelerating, rpm rises without slight acceleration. gear shift reacts late, car shifts back and forth . will start shaking while accelerating at times.

Takata recall jeep has been running fine since i bought it, driving around yesterday with no issue then pulled into the driveway and put it in park and shut the jeep off. got my kids loaded up and started the jeep now a bunch of lights cover my dash and i can not search through the menu on the screen. saying service transmission. it will violently jerk twice when i can only assume it is searching for reverse and also when placed in drive. looked into forms and found that there was a recall on the transmission but is not associated with my vin. yet it has the recalled trans and is of the year as well.

The gears are locked and the vehicle or the shifter will not move. we started the car to go somewhere and backed it out of the garage, stopped and put the car in park to put the other car in the garage, when we got back in the jeep the gears, shifter, would not move, nor would the car. we finally got the jeep in neutral, the car still would not move, it felt like we were pushing a house, but we finally got it back in the garage. also, the next time we tried to shift the gears while in the garage to show my brother who also owned a jeep cherokee that had a recall on it. we put the key in and change gears to reverse, but the jeep would not move, and the gears would not move back to park, so the keys was stuck in the vehicle. we had to force it back to part to get the keys.

Car seems to down shift, shift into nuetral, shift or jump out of gear. service shifter light keeps coming on.has happened while vehicle was in motion on a city street.

2015 jeep cherokee. consumer writes in regards to defective automatic transmission. *ld

Transmission on a engine with only 42, 000 miles

The transmission was stuck in neutral and required a tow to a dealership to have it repaired. even though it is under warranty, jeep denied the warranty claim, and couldn't tell me why it happened.

Vehicle has had transmission light come on 3 times within 50k. the most current incident occured while driving down a busy highway. the vehicle shuttered and rufused to accelerate. this led to 3 near miss collisions and fear of driving the vehicle. each time we have the issue the dealer simply flashes the trans mission which obviously doesn't fix the problem.

Just purchased 2015 cherokee, when first accelerating it hesitates and seems to not shift correctly and then eventually "kicks in" and jerks hard. causes major issues while in traffic. also sounds like its going to shut off when sitting stationary and idling.

At multiple, seemingly random times, warning lights flash regarding transmission and other car functions, engine stops and temporarily won't restart. on restart transmission jumps hard. software has been updated and dealer reports no recall on this vehicle. so far has just happened while stationary.

This happens randomly on highway roads most times when at a stop light or sign. when its time to go you push on the gas it dose not move for a second then lunges or jerks into gear,also in the lower gears it seams to not shift wright feels like the transmission is slipping. it is going back to the dealer for the third or forth time april 10 / 2019. dealer tells me they cant find anything wrong.

Check engine light comes on, codes are u1504, u1412, u0001, u1110, u1120, will not shift, 4wd temporary unavailable message comes on , stability traction light comes on, all shifter gear lights are on, this had happened 7 times since i purchased this jeep, engine has cut a couple of times during all of these issues!

We are the original owners of the above vehicle. we have noticed extremely hard and untimely shifting of gears with this transmission. we have brought the vehicle to an authorized dealer on november 29, 2018 and was advised there is a recall (s55). the recall was addressed, however this did not fix the matter. i understand there is a class action claim that we are now a participant in regarding this transmission issue.

I have a 2015 jeep cherokee limited 4x4, when i try to slow down or stop the vehicle will speed up. it is like you are giving it gas instead of applying the break. it was purchased with around 13500 miles on the odometer on 9-22-2018, it now has 21360 miles as of 11-27-2018. the transmission completely stopped working on the highway in traffic. the transmission would not make the vehicle move and acted as if it was not in any gear. it has seamed to have issues from the time i purchased it and i was told by a jeep dealership that it was just the normal way that the 9 speed transmission worked. if this is normal for a transmission to fail at 21000 miles i feel that is a major concern and a huge issue.

We were on a road trip and on the highway the dashboard said service transmission and lost acceleration when going up hill or trying to go faster from a stop. the check engine light also came on at the same time of the service transmission light. after that, the car had trouble shifting and had a hard time to move after stopped.

9 speed transmission issue. when coming to a stop the vehicle lunges forward and then hesitates when accelerating. seems to shift gears very rough and is concerning when in traffic. this seems to occur and more noticeable in city traffic with stop and go traffic .just bought this vehicle from a reputable dealer and i am very disappointed that this issue was not brought to my attention. software update seems to have made the issue worse.

My 2015 jeep cherokee exhibits a rolling stop condition which happens between 1-8 mph. when press on the accelerator, the rpms climb but vehicle does not move. suddenly the transmission downshifts to first gear from third and squeals the tires propelling it forward. when pulling into traffic,or slowing down making a turn if i have not come to a complete stop vehicle will not shift correctly and hesitates to accelerate for several seconds, when it does finally shift it is very hard and will lunge the vehicle forward.

Vehicle keeps stalling while driving down the street in motion

While towing my jeep cherokee behind my rv, i have encountered something known as the 'death wobble'. this can be very serious danger as the steering wheel of my rv was shaking so violently, it was uncontrollable. thinking it was my rv, i spent $1200 to have my rv examined only to find out later that it was my towed vehicle, a 2015 jeep cherokee causing the massive vibration. this can be a very serious danger. thinking it was my rv, i spent $1200 to have my rv examined only to find out later that it was my 2015 jeep cherokee causing the severe vibration. do i have any recourse? what has been done to require jeep to mitigate this known problem? what kind of requirement did jeep have to notify me of this issue? my second problem as to do with the transmission. again, this problem affects all jeep cherokees with the 9-speed transmission and is known to jeep but they have failed to do anything about it. i have taken my vehicle in three different occasions and each time they have claimed it required a computer update. these updates never clear the problem. when slowing down to almost a stop, and pressing the accelerator, the vehicle has difficulty finding a gear then lurches forward. as you could imagine, this can lead to fatal accidents. what recourse do i have against jeep?

Service brake system keeps coming on after multiple times taking it to the dealer and then fixing it . it won't let me drive the vehicle and has slammed the brakes on me while the car was moving . i've looked up and i am not the only one have this problem with the jeep .

Very hard shifting 1-4 gears. bad enough it feels like you're getting rear ended. accelerates on its own at times during shifting. just took it to a local only for them to tell me there is nothing wrong with it. there are recalls on millions of these transmissions but not on mine according the vin number.

While engaged, automatic transmission experiences delayed, or sudden shifting, causing a grinding noise or thud sound during shifting. alternatively, there appears to be a harsh engagement of gears or reduced power when the vehicle shifts into gear.

The vehicle powertrain / 9 speed transmission shifts very aggressively and unexpectedly accelerates going forward. this results in a "peel out" and is very unsafe. when pulling out of intersection the vehicle does not want to go forward, almost as though it's in neutral, then shifts aggressive and lurches forward. this has happened multiple time! merging on to highways, turning on to busy roads, or simply pulling out from an intersection into traffic does not have proper response (or none at all) in acceleration. this could result in a deadly collision. as much as i love the vehicle, i do not feel safe driving this vehicle. this also happens when accelerating to pass. this has happened multiple times while driving. there are many complaints on this transmission being unsafe. when i took the newly purchased vehicle to the dealership for check up and oil change, i mentioned it to them but there was no fix. something needs to be done to fix issue. please tell me this serious problem with this year/make/model is being addressed! thank you in advance for your response and action.

The car lurches forward when stopped and has started the car has physically started jumping forward while and seem to have a lot of trouble changing from one gear to the next. i had the car in when i first purchased it and they could find nothing wrong. it has done this off and on since i have owned the car.

I had an issue with the service shifter light coming on at around 15,000 miles and it was replaced under warranty. fast forward now i am at 33,000 miles and the problem showed up again. service shifter light comes on and and the gear light light up red. you either have to drive like that of turn off the vehicle and restart. it pops up randomly with no rhyme or reason. i contacted the dealer and they said they don't have any recalls on the shifter(yes the shifter has to be replaced) and that i will have to pay for the replacement because the last one was only good for a year. i feel after reading how many vehicles this has happened to there might be a flaw in the shifter.

When the oil is low, and you are on a slight incline or hill the vehicle will simply shut off while driving with absolutely no warning. no warning light, no warning message. once the vehicle shuts off it doesn't restart, until its on a flat area. this has happened several times, the last time i was stopped on a hill waiting to make a left turn when i started to go the vehicle just shut off and i was stuck in the middle of the road across two lanes of traffic. this is very dangerous and could easily get people killed. the 3yr old engine is apparently burning oil, since there is no leak and regular oil changes are done.

Vehicle was not shifting correctly from 1st to 2nd gear... there was a loud thud when putting vehicle in reverse....dealer is replacing the transmission. vehicle has been down 3 weeks, no information. the passenger door lock button doesn't work. center console is loose. the sunroof shade is wrinkling when it goes back, the sunroof makes a popping noise occasionally when it's opened. the ac stopped working all together, or will trickle out. the tires are very wobbly and noisy.

Car lundges while going in reverse or forward at lower speeds (ie. backing up or stuck in traffic). the acceleration from stop can be very very delayed so you never want to pull out into traffic without a very large opening or you are likely to get into an accident. it also can shift inappropriately at higher speeds and cause the car to lundge. it's also lundged pretty drastically at start up while in park.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle failed to change gears properly. an independent mechanic inspected the vehicle and stated that there was a delay with the gears properly changing over. the vin was not included in nhtsa campaign number: 16v529000 (power train). the vehicle was not repaired. the dealer was not notified. the manufacturer was notified of the failure. the vin was not available. the approximate failure mileage was 50,000.

Tl* the contact owns a 2015 jeep cherokee. the contact stated that the vehicle did not start. also, the check engine, service transmission, and four wheel drive not available indicators illuminated. when the vehicle was placed in drive, the vehicle jerked and did not move. when the vehicle was shut off and restarted, the service transmission warning indicator cleared; however, the failure recurred after a couple of days. the vehicle was taken to golling chrysler dodge jeep ram (248-334-3600, located at 2405 s telegraph rd, bloomfield hills, mi 48302), but the technician was unable to diagnose the failures. the manufacturer was made aware of the failures and advised the contact to take the vehicle to another dealer and to call nhtsa. the failure mileage was approximately 60,000.

Shifting rough when driving, while driving the transmission shifts so hard it seems like i was rear ended throwing me back in my seat. rpm runs high like the car is about to blow up, driving and the car will just slow down, i press on the gas and it does the same thing. i am gonna cause a wreck or cause someone else to wreck into me back of the hard shifting and not going when you press on the gas, then the hard shift again and throwing me back in my seat. then the car just cut off even though i had the auto turned off? i am so frustrated and scared to drive my new car that was just putchased used in july 2018. help!!!

Transmission shifts hard and in all the wrong places. accelerating from scratch, the trans will not always grab and accelerate. i've had 3 software updates applied, and in the last two weeks i've received i've had two incidents where i received the "service transmission", "service parking brake", and "4wd drive system unavailable" errors... once after coming to a stop and putting the car in park, and the second time while i was starting the car. the check engine light remained on overnight the first time before disappearing and is currently being displayed after the most recent incident. the car only has 44k miles on it. so very disappointing.

Check shifter message. while driving. all the lidhts on the console light up. (p.r,n,d,s ) intermittenet problem and seems to be weather related (temperature change), the dealer has flashed the computer so the check engine light will not come on or register a code. this has been going on now for over a year. dealer can't duplicate the problem.the vehicle is now out of warranty. currently at 27300 miles.

My fiancee purchased a 2015 jeep cherokee suv 4x4 (certified pre-owned w/ additional, extended warranty) one (1) month ago almost to the day of this incident report. while she was driving the vehicle very early in the morning (approximately 5-5:30am), the car became non-functional and the instrument cluster flickered with warning lights appearing. the car was in motion when this occurred with no outside forces or factors to cause this to happen. the engine completely shut off and the car stalled immediately, while still moving. the electrical was on and display worked, however; the car would not go at all. the car behind her had to slam on their brakes and luckily no accident occurred. had it been any later in the day or on a busy, major highway; i fear it would have been much worse. we have now brought it to a dealership for diagnosis and they cannot get to the car for at least two (2) weeks with no loaner cars available. we were advised to call jeep directly and go over the situation and they offered no help at all but to *potentially* reimburse rental costs while the car would be repaired (much later after the rental needs to be paid). this is our second jeep and i am absolutely dissatisfied with this as this could have cost my fiancee her life and the life of others. we now do not know the best path forward and are trying to figure out a solution to either repair or replace the vehicle. maybe legal action is required. for being "certified pre-owned" the level of trust has definitely been reduced if not lost completely. i hope this gets resolved soon and that jeep really understands the severity of the issue. if a recall is necessary to prevent injury or death, please fix this and make it right. people buy these cars to be your customers - don't do wrong by them and risk their lives to prevent spending towards the resolution of a common problem.

When in motion and slowing to a roll at low speed, transmission remains in higher gear(3) and doesn't shift down when throttle is re-applied. is repeatable. is extremely dangerous when rolling to a near stop on an incline because when you try to accelerate, it happens extremely slow because the vehicle is in to high of a gear. car has to come to a complete stop to shift down from 3rd gear in these situations. transmission is also very slow to shift in many scenarios, which could become dangerous if driver needs to accelerate to avoid a crash. fca has come out with many transmission ecu updates and is aware of many complaints with this transmission, but has failed to resolve the problem with them. purchased new and has been happening since around 2k miles, at least around the time i recognized it.

When accelerating, transmission jerks, pulls, hesitates, sometimes doesn't know what gear it's supposed to be in. does not do this while manually doing it, but would rather drive in automatic so that i do not have to manually do it. sometimes feels like i'm being rear ended.

Tl* the contact owns a 2015 jeep cherokee. while driving 15 mph, the service shifter error warning indicator illuminated. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 63,853.

An alert message reads "service shifter" across dash message center while driving. . the gear shift will light up every gear and neither clear off unless i pull over and kill the engine. the message does not store in the "error message" reporting system and i have been told from the dealership i purchased from as well as another that there is no recall and nothing can be done since the message isn't stored. i'm reading reports of these make/models locking up the steering and causing crashes.

Since i bought my jeep in august 2016 and since i've gotten it the message 'service shifter' pops up on my screen. i've taken it back to the dealership numerous times and they can't find anything wrong with it. it's gotten to the point now the message pops up every other day. i have a son and i do not want something malfunctioning while i'm driving down the road putting my family's life in danger! this needs to be fixed.

Gear shifting does not go smoothly . when shifting it lurches , hard shifting . engine light goes on says service transmission. i was driving on freeway and gear got stuck and wouldn't change gears . had to make my way across the freeway to get off the freeway . very dangerous . stopped the car put in park , shut off engine and restarted. was able to drive but engine light stayed on . have had hard shifting and lurching for over a year and a half now . brought in to dealership to fix . this will be the second time bringing in .

When i go to accelerate from a stopped position the vehicle hesitates and does not shift gears. it has made me not be able to pull out into ongoing traffic safely. while the vehicle is in motion it will shift gears at the wrong times and not when i need it too. it will sometimes cause me to slow down or speed up unexpectedly. i have almost gotten in several accidents because of this.

Very rough shift when accelerating i.e. entering a highway from an on ramp. happens continually.

Will driving on the highway the service transmission warning light came on. when i pulled off at the closest exit the transmission shifted into neutral and wouldn't engage. i pulled off on the shoulder and waited a few seconds and it suddenly shifted into gear with a surge. this has happened twice. it worked ok afterwards with spotty shifting. this has now happened twice. i have now called for service at a dealership to correct this problem.

I purchased my 2015 jeep cherokee brand new, it had never been driven before. immediately i recognized there was something off with the transmission and the acceleration pattern of the vehicle. for any speed within the first few gears (especially gear 2-3) the vehicle is exceptionally dangerous. if you come to a rolling stop at a yield sign, the car won't accelerate a single inch until you're up to about 4500 rpms, after which it will rip into 3rd gear so violently that the tires squeal. this has brought me close to causing several accidents, either from not accelerating quickly enough and almost being t-boned at an intersection, or from accelerating so rapidly you lose control of the vehicle. my final straw for writing this formal complaint was how close i came to my jeep jerking into a pedestrian crossing the street when i was trying to turn a corner before the pedestrian even started crossing the street. i had plenty of room and time to turn the corner, but when i attempted to accelerate the rpms rose rapidly and the vehicle stayed put until i hit that magical zone where all of a sudden 3rd gear catches and you are violently jerked forward. i have been into the dealership that sold me my vehicle four times for this exact issue. they did a few 'software updates' to try to 'fix' the issue, but nothing worked even in the slightest. i am now a couple of years in with this vehicle and jeep refuses to do anything more to fix their faulty transmission. i was completely ripped off, i will lose thousands on this terrible vehicle if i try to sell it now, but at the same time it is utterly irresponsible and dangerous to drive it out on the roads. after researching online, i found thousands of other complaints identical to mine for both 2014 and 2015 cherokees. jeep is refusing to do anything about any of them. jeep has robbed me, and i am powerless as a middle class citizen.

The vehicle has repeatedly come up with a "service shifter" message since i purchased it in dec of 2015 new. the dealership replaced the shifter assembly, but the problem kept happening. they kept flashing the software and telling me it was fine. at the end of july 2018, i took my vehicle in for an oil change and to have the headlight researched because it had begun to flicker along with one of the two license plate lights. the dealership told me that the headlight and the lisence plate lights went out at the same time by coincidence. i tried to contact jeep/chrysler directly and explain there was a bigger problem but they wouldnt listen. days later, i stopped for gas, shut off the car and filled the tank. when i got back in the car wouldnt start. i kept trying to turn it on but it wouldnt make a sound. finally, after about 25 minutes the car turned on. once on, error messages light up my dash: service shifter, service parking break, service engine, service transmission, and others. i tried to shift into gear but it shifted hard and sounded like the transmission was going to drop. the car wouldnt move. towed the car to dewey dodge. they flashed it, told me it was fine, and made me come get it and wouldnt look further. 24 hours later, i was stranded again, car wouldnt start. towed it again. they told me it was the battery, even though they had previously told me they did a 27pt inspection and it was fine a day prior... they had my car for 2 months. once i got it back, i had it for only a few days and i was stuck again. after about 30 minutes the car turned on, and i was able to try to drive home. while on highway, service shifter appeared again. dewey replaces the wiring harness and the shifter again. chrysler refuses to acknowledge a widespread issue even though multiple online forums have a collection of people detailing the same problems!

Today being 7/26/2018. today my vehicle just shut down while coming to a stop sign in the morning, and again in the afternoon when making a u-turn. and for about 2 weeks before, a few times i felt the engine attempt to shut off when coming to stop signs and lights, which the vehicle shaking would take place and the motor sounded like it was going to die. in the case of transmission, for the past month in random moments while stopped at an incline or turning onto an incline street, the gears would delay shifting into the next gear, and it would sound like rpm was reaching higher than normal rotations before actually shifting into the next gear, the car jerking from the catch. all events occurred while vehicle was in motion, on streets, both when turning or stopping, or incline climb involved.

Has trouble shifting, and will randomly shift to neutral while driving

When jeep is running it makes a loud sound, you can hear it inside the car, at 10 mph is sounds like raaa raaa raaa raaaa, at 20 mph it sounds like ra ra ra ra ra , at 60 mph it sounds like rarararararararararararararararararararararararararara. sounds like it's coming from under the car, a rotating sound that just gets louder as you drive faster. we could never use this car for a trip, we would be deaf by the time we got back. we thought it might go away if we got new tires, had firestone at & we bought michelin defender ltx due to low noise of tire. no luck, noise is still there. we go to dealer for all service & are told its a jeep thing, really? this should not be allowed, please look into it as we are slowly losing our hearing. it started making this noise in 2015, bought in january 2015 and continues to this very day, july 16, 2028. i hate this car & for $40,000 it should be a heck of a lot better. and this was our 2nd jeep, we had a 2001 without one problem for 12 years.

Jeep cherokee transmission problems while in park, or stopped at a light or even shifting to reverse the jeep shifter will light up all lights and display "service shifter" message.