Reporting Safety Defects
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov; or write to:
1200 New Jersey Avenue, S.E. Washington, D.C. 20590
You can also obtain other information about motor vehicle safety from http:// www.safercar.gov.
go to:
www.tc.gc.ca/recalls (English) www.tc.gc.ca/rappels (French) or write to:
Motor Vehicle Safety Directorate Defect Investigations and Recalls Division
80 Noel Street Gatineau, QC J8Z 0A1
Reporting Safety Defects to General Motors
In addition to notifying NHTSA (or Transport Canada) in a situation like this, notify General Motors.
In the U.S., call 1-800-GMC-8782 (1-800-462-8782), or write:
GMC Customer Assistance Center
P.O. Box 33172 Detroit, MI 48232-5172
In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 (French), or write:
General Motors of Canada Company
Customer Care Centre, Mail Code: CA1-163-005
1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-466-0812 or 01-800-466-0801.
In other Central America and Caribbean Countries, call
52-722-236-0680.
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