2021 Chevrolet Silverado 2500HD Owners Manual - Settings

Settings

Certain settings can be managed in the Owner Center sites when an account is established, and may be modified if other users have accessed the vehicle or created accounts. This may result in changes to the security or functionality of the infotainment system. Some settings may also be transferred to a new vehicle, if equipped. For instructions, in the U.S. see my.chevrolet.com or in Canada see mychevrolet.ca or monchevrolet.ca.

Refer to the User Terms and Privacy Statement for important details. To view, touch the Settings icon on the Home Page of the infotainment display.

The settings menu may be organized into four categories. Select the desired category by touching System, Apps, Vehicle,

or Personal.

To access the personalization menus:

Touch Settings on the Home Page on the infotainment display.

Touch the desired category to display a list of available options.

Touch to select the desired feature setting.

Touch the options on the infotainment display to disable or enable a feature.

Touch z to go to the top level of the Settings menu.

The menu may contain the following:

Time / Date

Use the following features to set the clock:

. Automatic Time and Date: Touch Off or On to enable or disable automatic update of the time and date. When this feature is on, the time and date cannot be manually set.

Set Time: Touch to manually set the time using the controls on the infotainment display.

Set Date: Touch to manually set the date using the controls on the infotainment display.

Automatic Time Zone (If Equipped): Touch Off or On to disable or enable automatic update of the time zone based on vehicle location. When this feature is on, the time zone cannot be manually set.

Select Time Zone: Touch to manually set the time zone. Touch a time zone from the list.

Use 24-hour Format: Touch to specify the clock format shown.

Touch Off or On to disable or enable.

Language

This will set the display language used on the infotainment display. It may also use the selected language for voice recognition and audio feedback. Touch Language and touch the appropriate language.

Phones

Touch to connect to a different cell phone or mobile device source, disconnect a cell phone or media device, or delete a cell phone or media device.

Wi-Fi Networks

This will show connected and available Wi-Fi networks.

If a 4G LTE data package is not active on the vehicle, the infotainment system can be connected to an external protected Wi-Fi network, such as a mobile device or home hotspot, to utilize connected services.

Wi-Fi Hotspot

Touch and the following may display:

Wi-Fi Services: This allows devices to use the vehicle hotspot.

Touch the controls on the infotainment display to disable or enable.

Wi-Fi Name: Touch to change the vehicle Wi-Fi name.

Wi-Fi Password: Touch to change the vehicle Wi-Fi password.

Connected Devices: Touch to show connected devices.

Share Hotspot Data: Touch On to allow devices to use the vehicle hotspot and its data, or touch Off to allow devices to only use the vehicle hotspot but not

its data.

Privacy

Touch and the following may display:

Location Services: This setting enables or disables sharing of vehicle location outside the vehicle. Emergency services will not be affected when Off is selected.

Data Services: If equipped, this setting determines if data sharing can be used by features including Wi-Fi, Hotspot, and applications. Touch Off to disable data services. Emergency services and phone calls, such as calls with OnStar Advisors or others, will not be affected when Off is selected.

Voice Recognition Sharing: This setting determines if voice commands can be shared with a cloud-based voice recognition system. Touch Off to prevent the sharing and possible recording of your voice commands with this system. This

may limit the system’s ability to understand your voice commands and may disable some features.

Types: This setting lists all

Android-defined as dangerous permissions currently used by the infotainment system, the number of applications that have requested this permission, and the number of applications that are allowed to use this permission.

Used By Applications: This setting lists all applications that are requested or are using Android-defined as dangerous permissions. Only requested and active permissions are shown.

Display

Touch and the following may display:

Mode: This adjusts the appearance of the navigation map view and any downloaded apps optimized for day or night time conditions. Set to Auto for the display to automatically adjust based on bright/dark conditions.

Touch Auto, Day, or Night to adjust the display.

Calibrate Touchscreen: Touch to calibrate the infotainment display and follow the prompts.

Turn Display Off: Touch to turn the display off. Touch anywhere on the infotainment display or press any infotainment control on the center stack again to turn the display on.

Sounds

Touch and the following may display:

Maximum Startup Volume: This feature adjusts the maximum volume of the infotainment system when you start your vehicle. To set the maximum startup volume, touch the controls on the infotainment display to increase or decrease.

Audio Cues: This feature determines if sounds play when the infotainment system starts up and shuts down. This feature can be turned off or on.

Set Audio Cue Volume: This setting controls the volume of Audio Cues played on startup and shut down. Touch the controls on the infotainment display to increase or decrease.

Audible Touch Feedback: This setting determines if a sound plays when touching the infotainment display or radio controls. This feature can be turned off or on.

Voice

Touch and the following may display:

Confirm More/Less: This setting specifies how often the voice recognition system confirms commands. Touch Confirm More to have the system check with you more often before acting on your commands.

Prompt Length: This setting specifies the amount of detail the voice recognition system provides when giving you feedback. Touch Auto to have the system automatically adjust to your speech habits. Touch Informative, Short, or Auto.

Audio Feedback Speed: Touch Slow, Medium, or Fast to adjust how quickly the voice recognition system speaks.

Friendly Prompts: This setting adjusts the formality of voice prompts. Touch Off for shorter prompts. Touch On to hear prompts with more personality. Touch Auto to have the prompt match your command style.

Tutorial Mode: Touch Off or On to provide tutorial feedback on the display.

Allow Prompt Interruptions: This setting controls whether voice commands can be spoken before voice prompts finish. Turn this on to speak commands without hearing the full prompt. Speaking while

the prompt is still playing will immediately stop playing the current prompt and recognize your command. Background noise may cause accidental interruptions. Touch Off or On.

Favorites

Touch and the following may display:

Manage Favorites: Touch to display a list of Audio, Phone, and Navigation favorites.

Favorites can be moved, renamed, or deleted.

To move, touch and hold the favorite, and then drag up or down to rearrange the position.

Set Number of Audio Favorites: Touch to select how many favorites pages can be viewed from the audio application. The Auto setting will automatically adjust this number based on the number of favorites you have saved. Touch Auto, 5, 10, 15, 20,

25, 30, 35, or 40.

Updates

If equipped, the vehicle can download and install select software updates over a wireless connection. The system will prompt for certain updates to be downloaded and installed. There is also an option to check for updates manually.

To manually check for updates, touch Settings on the Home Page and select the System tab. Go to the Vehicle Software section and touch Updates. Follow the

on-screen prompts. The steps to check for, download, and install updates may vary by vehicle.

The vehicle can be used normally during the software download. Once the download is complete, there may be a prompt to accept the installation of the update upon the next ignition cycle or the next time the vehicle is shifted into P (Park). For most updates, the vehicle will be disabled and cannot be driven during the installation. The system will deliver messages indicating success or error during and after the download and installation processes.

Downloading Over-the-Air vehicle software updates requires Internet connectivity, which can be accessed through the vehicle’s

built-in 4G LTE connection, if equipped and

active. If required, data plans are provided by a third party. Optionally, a secure Wi-Fi hotspot such as a compatible mobile device hotspot, home hotspot, or public hotspot can be used. Applicable data rates may apply.

To connect the infotainment system to a secured mobile device hotspot, home hotspot, or public hotspot, touch Settings on the Home Page, select the System tab, followed by Wi-Fi Networks. Select the appropriate Wi-Fi network, and follow the on-screen prompts. Download speeds

may vary.

On most compatible mobile devices, activation of the Wi-Fi hotspot is in the Settings menu under Mobile Network Sharing, Personal Hotspot, Mobile Hotspot, or similar.

Availability of Over-the-Air software updates varies by vehicle and country. Features are subject to change. For more information on this feature, see my.chevrolet.com/learn.

Preferences

Touch the controls on the infotainment display to disable or enable the download of new updates in the background.

About

Touch to view the infotainment system software information.

Running Applications

Touch to see a complete list of applications that are currently running on the infotainment system.

Return to Factory Settings

Touch and the following may display:

Reset Vehicle Settings: Resets all vehicle settings for the current user.

Touch Reset or Cancel.

Erase Settings and Personal Data: Erases app data settings, user profiles, and personal data including navigation and mobile device data.

Touch Erase or Cancel.

Clear Default Applications: Resets preferred applications that have been set to open when selecting a function. No application data will be lost.

Touch Clear or Cancel.

The menu may contain the following:

Android Auto

This feature allows you to interact directly with your mobile device on the infotainment display. See Apple CarPlay and Android Auto 0 180.

Touch the controls on the infotainment display to disable or enable.

Apple CarPlay

This feature allows you to interact directly with your mobile device on the infotainment display. See Apple CarPlay and Android Auto 0 180.

Touch the controls on the infotainment display to disable or enable.

Apps

Touch and the following may display:

Update Apps Automatically: This allows downloaded applications to be updated automatically.

Touch the controls on the infotainment display to disable or enable.

About Apps: Touch to view the versions of the shop software.

Audio

Depending on the current audio source, different options will be available.

Touch and the following may display:

Tone Settings: Touch to adjust Equalizer, Fade/Balance, or Sound Mode. See “Infotainment System Sound Menu” in AM-FM Radio 0 150.

Auto Volume: This feature adjusts the volume based on the vehicle speed.

Touch Off, Low, Medium-Low, Medium, Medium-High, or High.

Bose AudioPilot Noise Compensation Technology (If Equipped): This feature adjusts the volume based on the noise in the vehicle and the speed.

Touch Off or On.

Manage Favorites: Touch to display a list of Audio, Mobile Devices, and Navigation favorites.

Favorites can be moved, renamed, or deleted.

To move, touch and hold the favorite, and then drag up or down to rearrange the position.

Set Number of Audio Favorites: Touch to select how many favorites pages can be viewed from the audio application. The Auto setting will automatically adjust this number based on the number of favorites you have saved. Touch Auto, 5, 10, 15, 20,

25, 30, 35, or 40.

RDS: This allows the Radio Data System (RDS) to be turned on or off.

Touch the controls on the infotainment display to disable or enable.

HD Radio: This allows HD Radio reception to be turned on or off.

Touch the controls on the infotainment display to disable or enable.

Explicit Content Filter: This setting allows access to explicit content SiriusXM channels.

Touch Off or On.

Manage Phones: Select to connect to a different phone source, disconnect a phone, or delete a phone.

Reset Music Index: This allows the music index to be reset if you are having difficulty accessing all of the media content on your device.

Touch Yes or No.

Climate

Touch and the following may display:

Auto Fan Speed: This setting specifies the amount of airflow when the climate control fan setting is Auto Fan.

Touch Low, Medium, or High.

Air Quality Sensor: This setting switches the system into Recirculation Mode based on the quality of the outside air.

Touch Off, Low Sensitivity, or High Sensitivity.

Auto Cooled Seats: This setting automatically turns on and regulates the ventilated seats when the cabin temperature is warm.

Touch the controls on the infotainment display to disable or enable.

Auto Heated Seats: This setting automatically turns on and regulates the heated seats when the cabin temperature is cool. The auto heated seats can be turned off by using the heated seat controls on the center stack.

Touch the controls on the infotainment display to disable or enable.

Auto Defog: This setting automatically turns the front defogger on when the vehicle engine is started.

Touch the controls on the infotainment display to disable or enable.

Auto Rear Defog: This setting automatically turns the rear window defogger on when the vehicle engine is started.

Touch the controls on the infotainment display to disable or enable.

Navigation

Touch and the following may display:

Destination Card Preferences

Map Preferences

Route Preferences

Navigation Voice Control

Traffic Preferences

Alert Preferences

Fuel Grade Preferences

Manage History

Predictive Navigation (if equipped)

About

See Using the Navigation System 0 158.

Phone

Touch and the following may display:

My Number: Displays the cell phone number of the Bluetooth connected device.

Active Call View: Shows active call display when answering a call.

Touch the controls on the infotainment display to disable or enable.

Privacy: Only show call alerts in the instrument cluster.

Touch Off or On.

Sort Contacts: Touch to sort by first or last name.

Re-sync Device Contacts:

This allows the device contacts to re-sync if you are having difficulty accessing all of the contacts on your cell phone.

Delete All Vehicle Contacts: Touch to delete all vehicle stored contacts.

OnStar Phone TTY Mode: This enables OnStar cell phone TTY mode.

Touch Disable or Enable.

This menu allows adjustment of different vehicle features. See Vehicle Personalization 0 126.

If equipped, this menu allows adjustment of different user profile settings. See “Users” in Using the System 0 147 for information on setting up user profiles.

The menu may contain the following:

Name

Touch to edit your user name that will be displayed in the vehicle.

Vehicle Account Information

Touch to view the vehicle account information and to change the account password.

An “unverified user account” pop-up will display until the account information verification process has been completed on the Internet. Check your registered e-mail

account for an activation e-mail to complete the verification process.

Profile Picture

Touch to choose or change your profile picture.

Profile Identifiers

Touch to have the vehicle recognize the identifier you choose.

Touch Vehicle Key 1 and/or Vehicle Key 2. If the Remote Keyless Entry (RKE)

transmitter is lost or stolen, see your dealer.

Security

Touch to have your profile secured with a PIN.

Touch No or Yes.

Vehicle Name

Touch to edit your vehicle name.

Vehicle Account

Touch to view the vehicle account information and to change the account password.

Delete Profile

Touch to remove the profile from the vehicle.

Touch Remove or Cancel.

Teen Driver

If equipped, this allows multiple keys to be registered for beginner drivers to encourage safe driving habits. When the vehicle is started with a Teen Driver key, it will automatically activate certain safety systems, allow setting of some features, and limit the use of others. The Report Card will record vehicle data about driving behavior that can be viewed later. When the vehicle is started with a registered key, the Driver Information Center (DIC) displays a message that Teen Driver is active.

To access:

Touch Settings on the Home Page, then touch Vehicle, and then Teen Driver.

Create a Personal Identification Number (PIN) by choosing a four-digit PIN.

Re-enter the PIN to confirm. To change the PIN, touch Change PIN.

The PIN is required to:

Register or unregister keys.

Change Teen Driver settings.

Change or clear the Teen Driver PIN.

Access or delete Report Card data.

Register keys to activate Teen Driver and assign restrictions to the key:

Any vehicle key can be registered, up to a maximum of eight keys. Label the key to tell it apart from the other keys.

For a pushbutton start system:

Start the engine.

For automatic transmissions, the vehicle must be in P (Park). For manual transmissions, the vehicle must be stopped with the parking brake set.

From the Settings menu, touch Vehicle and then Teen Driver.

Enter the PIN.

Place the Remote Keyless Entry (RKE) transmitter key you wish to register in the transmitter pocket. The key does not

need to be the one that started the vehicle. See Remote Keyless Entry (RKE) System Operation (Key Access) 0 10 or Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 13 for transmitter pocket location.

From the Teen Driver menu, touch Setup Keys.

If the transmitter key has not previously been registered, the option to add the key displays. Touch Setup and a confirmation message displays. Teen Driver restrictions will be applied whenever this key is used to operate the vehicle.

If the transmitter key has already been registered, the option to remove the key displays. If Remove is touched, the transmitter key is no longer registered. A confirmation message displays, and Teen Driver restrictions will not be applied if this transmitter key is used to operate the vehicle.

In vehicles with a pushbutton start system, if a Teen Driver and a non-Teen Driver key are both present at start up, the vehicle will

recognize the non-Teen Driver key to start the vehicle. The Teen Driver settings will not be active.

For a keyed ignition system:

Start the engine.

For automatic transmissions, the vehicle must be in P (Park). For manual transmissions, the vehicle must be stopped with the parking brake set.

From the Settings menu, touch Vehicle and then Teen Driver.

Enter the PIN.

Touch Setup Keys. The system displays instructions for registering or unregistering a key. A confirmation message displays.

Manage Settings

Audio Volume Limit : Allows the audio volume limit to be turned on or off. Touch Set Audio Volume Limit to choose the maximum allowable audio volume level.

Set Audio Volume Limit : Allows a maximum radio volume to be set. Use the arrows to choose the maximum allowable level for the audio volume.

Teen Driver Speed Limiter : Limits the maximum speed of the vehicle. When the speed limiter is turned on and the vehicle is started with a Teen Driver key, the DIC displays a message that the top speed is limited.

On certain vehicles, when the Speed Limiter is turned ON, the vehicle’s maximum acceleration will be limited. The DIC will display a message that the acceleration is limited.

Teen Driver Speed Warning : Allows the speed warning to be turned on or off. Touch Set Teen Driver Speed Warning to set the warning speed.

Set Teen Driver Speed Warning : Displays a warning in the DIC when exceeding a selectable speed. Choose the desired speed warning level. The speed warning does not limit the speed of the vehicle.

SiriusXM Explicit Content Filter (if equipped) : Allows the SiriusXM Explicit Content Filter to be turned ON or OFF. When ON, the teen driver will not be able to listen to SiriusXM stations that contain explicit content, and the Explicit Content Filter selection in the Audio Settings will be unavailable for change.

When Teen Driver is Active:

If equipped with Buckle to Drive, shifting out of P (Park) will be prevented if the driver seat belt, and in some vehicles the front passenger seat belt, is not buckled.

The radio will mute when the driver seat belt, and in some vehicles the front passenger seat belt, is not buckled. The audio from any device paired to the vehicle will also be muted.

An object placed on the front passenger seat, such as a briefcase, handbag, grocery bag, laptop, or other electronic device, could cause the passenger sensing system to falsely sense an unbuckled front passenger and mute the radio.

If this happens, remove the object from the seat. See Passenger Sensing System 0 62.

Some safety systems, such as Forward Collision Alert, if equipped, cannot be turned off.

The gap setting for the Forward Collision Alert and Adaptive Cruise Control,

if equipped, cannot be changed.

When trying to change a safety feature that is not configurable in Teen Driver, the DIC displays a message indicating that Teen Driver is active and the action is not available.

Super Cruise, if equipped, is not available.

Enhanced Low Fuel Warning (if equipped)

– When the vehicle is low on fuel, the low fuel light on the instrument cluster flashes and the DIC low fuel warning cannot be dismissed.

Do not tow a trailer.

Report Card

The vehicle owner must secure the driver’s consent to record certain vehicle data when the vehicle is driven with a registered Teen

Driver key. There is one Report Card per vehicle. Data is only recorded when a registered Teen Driver key is used to operate the vehicle.

The Report Card data is collected from the time Teen Driver is activated or the last time the Report Card was reset. The following items may be recorded:

Distance Driven – the total distance driven.

Maximum Speed – the maximum vehicle speed detected.

Overspeed Warnings – the number of times the speed warning setting was exceeded.

Wide Open Throttle – the number of times the accelerator pedal was pressed nearly all the way down.

Forward Collision Alerts – the number of times the driver was notified when approaching a vehicle ahead too quickly and at potential risk for a crash.

Forward Automatic Braking, also called Automatic Emergency Braking (if equipped) – the number of times the vehicle detected that a forward collision was imminent and applied the brakes.

Reverse Automatic Braking (if equipped) – the number of times the vehicle detected that a rearward collision was imminent and applied the brakes.

Traction Control – the number of times the Traction Control System activated to reduce wheel spin or loss of traction.

Stability Control – the number of events which required the use of electronic stability control.

Antilock Braking System Active – The number of Antilock Brake System activations.

Tailgating Alerts – the number of times the driver was alerted for following a vehicle ahead too closely.

Report Card Data

Cumulative Data is saved for all trips until the Report Card is reset or until the maximum count is exceeded. If the maximum count is exceeded for a Report Card line item, that item will no longer be updated in the Report Card until it is reset. Each item will report a maximum of 1,000 counts. The distance driven will report a maximum of 64 374 km (40,000 mi).

To delete Report Card data, do one of the following:

From the Report Card display, touch Reset.

Touch Clear All Teen Keys and PIN from the Teen Driver menu. This will also unregister any Teen Driver keys and delete the PIN.

Forgotten PIN

See your dealer to reset the PIN.