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2021 Chevrolet Silverado 2500HD Owners Manual - Navigation



Navigation

Using the Navigation System

If equipped, launch the Nav application by touching the Nav icon on the Home Page or on the shortcut tray near the bottom of the infotainment display.

When the Nav application is launched for the first time, a product walkthrough is available. Use of the feature requires the Terms and Conditions and the Privacy statement to be confirmed. If available and signed into a profile, it is also suggested to enable and confirm Predictive Navigation.

Predictive Navigation (If Equipped)

If Predictive Navigation is available and confirmed, this feature learns preferences by remembering where the vehicle has been.

It uses the locations and navigation history to personalize routes and results.

Predictive Navigation may learn elements such as:

    Personalized routes based on preferred streets.
    Search results that provide best matches at the top of the list.
    Predictive traffic.
    Local map content updating.

Predictive Navigation can also be enabled or disabled at a later time by touching A (Options). While in Options, touch Settings, then Map and Navigation Settings, and then Predictive Navigation. See Settings 0 181.

Navigation Map View

After opening the Nav application for the first time, the application will always open in full map view displaying the vehicle’s current location. When the vehicle is stopped, the search bar will appear along

the top of the navigation map view. Manually close the search bar by touching

z. When the vehicle is moving, the } (Search) icon will replace the search bar to maximize the full map view.

Destination Card Preferences

From the Nav application, set up Home and Work addresses to enable one-touch navigation. To set up Home and Work addresses, touch A and select Settings, then Map and Navigation Settings, and then Destination Card Preferences. Show My Places on Map should be on by default.

Select and enter Home and/or Work address and save.

If the vehicle’s system is not signed into a customized profile, the current location icon uses a generic symbol. Once signed into a

customized profile, the current location symbol will show a customized icon. See Navigation Symbols 0 161.

Map and Navigation Settings

Touch A while in the map view to display options. The following may display:

    3D Heading Up, 2D Heading Up, 2D North
    Show on Map
    Traffic Events (available with OnStar Connected Navigation)
    Settings
    Edit Destination (if a route has been set)
    Avoid on Route (if a route has been set)

Touch Settings to view Map and Navigation Settings. The following may display:

    Destination Card Preferences
    Map Preferences
    Route Preferences
    Navigation Voice Control
    Traffic Preferences
    Alert Preferences
    Fuel Grade Preferences
    Manage History
    Predictive Navigation: See “Predictive Navigation (If Equipped)” previously in this section.
    About

To exit a list, touch z in the top right corner to return to the main map view.

Make sure to set up preferences before setting a destination and starting active guidance.

Map Preferences

Touch to choose between basic map feature configurations:

Map Colors

    Auto – Touch to automatically change modes based on lighting conditions.
    Day (Light)
    Night (Dark)

3D Landmark (Default is On) : Touch On or Off. When turned on, the system will display all 3D Landmarks on the map depending on the zoom level.

3D Building (Default is Off) : Touch On or Off. When turned on, the system will display all of the possible 3D building shapes on the map depending on the zoom level.

Show Terrain in 3D (Default is Off) :

If equipped, touch On or Off. When turned on, the system will display terrain information on the map in 3D view.

Auto-Zoom (Default is On) : Touch On or Off. When turned on, the system will automatically adjust the zoom level when the vehicle is approaching a turn. After the turn is completed, the system automatically brings the zoom back to the originally set level. If the vehicle is approaching a turn with the next turn occurring shortly after, the Auto-Zoom will remain on until both turns are completed.

Route Preferences

Touch to access the Route Preferences. The choices are:

    Preferred Route – Choose from two different route options: Fastest or Eco-Friendly.
    Fastest would be the route with the shortest drive time.
    Eco-Friendly would be the most fuel-efficient route.
    Avoid on Current Route – Choose any of the road features to avoid while on route:
    Highways
    Unpaved Roads
    Ferries
    Carpool Lanes
    Toll Roads
    Tunnels
    Country Borders

Navigation Voice Control

Touch to access the voice control setting display.

    Navigation Volume – To adjust the volume level, touch the up and down arrows. If the voice guidance prompt is being heard, volume can also be adjusted

using the knob on the center stack or the volume switch on the steering wheel.

    Navigation Voice Prompt Level during a Call. Options available are:
    Full Prompt (Selected by default)
    Tone Only
    None

Traffic Events (If Equipped)

This feature provides a list of events that are on the route or nearby. Touch A and then select Traffic Events. An OnStar connected Navigation service plan is required.

Traffic Preferences (If Equipped)

While in Map View, touch A, then Settings and then Map and Navigation Settings to access Traffic Preferences. When Show

Traffic on Map is turned on, the feature provides an overview of the traffic flow using different coded colors. The following options are available for rerouting:

    Auto Reroute to Better Route – The system will automatically reroute if the system detects there is a traffic issue ahead.
    Ask Before Rerouting (Default) – If the system detects there is a traffic issue ahead, it will display a pop-up with details about the issue. Choose to reroute

or cancel the alert.

    Never Search for Better Route – The system will not check for a better route until one of the above options is selected.

Alert Preferences

Set alerts on or off during both inactive and active guidance views. The following alerts may be available:

    Road Safety Alerts – Touch to display upcoming School Zones.
    Traffic Camera Alerts

Manage History

Touch Manage History to access the History options:

    Clear Recent Destinations – Touch \ to clear the recent destinations.
    Clear Search History – Touch \ to clear the search history.

About

Touch to display software information, such as:

    Telenav Terms and Conditions
    Telenav Privacy Statement
    Navigation Version

The Nav application requires a map database to run. It is stored on an SD card that is connected to the infotainment system. If the map database is not available, a missing SD card error message will be displayed.

SD Card Error Messages

The SD card only works for one unique vehicle. The SD card must pass authentication verification to be used for that specific vehicle. Potential error scenarios and messages include:

    The SD card has initialized for the first time: “Once initialized, this SD card can only be used for navigation in this vehicle.”
    The SD card is not working properly: “SD card is not functioning properly.

(Error Code).”

    The SD card is not paired with the existing system: “This SD card is not valid in this vehicle for navigation. See Owner’s Manual for more detail or visit your dealer. (Error Code).”
    The SD card has been removed from the slot: “SD card has been removed.

(Error Code).”

Touch Continue to resume after the initialization error message. For the other messages, touch OK to return to the Home Page.

Following are the most common symbols that may appear in the Nav application.

This indicates the vehicle’s current location and direction on the map.

This is the vehicle’s current location icon during inactive guidance mode. Once a user profile is created, the current location icon can be customized.

This icon indicates the vehicle’s current location and direction on the map.

The destination pin marks the location of the final destination. Touch the pin to view the destination address or to add it or remove it from the Favorites list. Hide the information by touching the pin one more time. It will automatically time out if no action is taken.

If equipped, smart Points of Interest (POIs) are places of interest for parking and gas stations.

The progress bar provides an overview of the route progress and may show traffic and incidents along the way. As the route proceeds, the vehicle icon moves up the bar.

Touch the icon to zoom out on the map and view the entire route. Touch it again to return to the previous view.

View the drive time by touching the estimated time of arrival (ETA).

Current Location

When the vehicle is parked and not in a Navigation session, the user icon is centered on the map view, highlighting the current location.

Receiving Destination Directions from Different Sources

Destinations can be received or transferred from different sources to the Nav application for route guidance. If equipped, some of these sources may include:

    Navigation from search results.
    OnStar Advisor destination download.
    An address from the Contacts list.
    An application on the smartphone that can send destinations to the vehicle.
    An application downloaded to the vehicle such as OnStar Services that can send destinations to the navigation system.

Add up to five waypoints, which are additional destinations, along the route. To add an additional stop or waypoint:

    From active guidance, touch }.
    Search for the destination using One-Box, Voice search, or the Quick Category icons.
    Choose search results Along Route, Nearby, or Near Destination.
    Choose the desired waypoint and touch Add to Trip or replace the current destination by touching New Destination.

Route options are not available for waypoints.

Arriving at a Waypoint

When approaching a waypoint, the system will display a Destination Arrival view. To continue on to the next destination touch the Drive to message on the infotainment display.

If the vehicle passes the waypoint or gets out of the current route, the system will automatically reroute back to this waypoint. At the same time, it will show a Drive to icon along with the next waypoint address so the current waypoint can be skipped and guidance can resume to the next waypoint or destination.

Editing a Waypoint

When waypoints are added during active guidance, the system allows a stop to be deleted or the order to be changed. To edit a waypoint:

    Touch A.
    Touch Edit Destinations.
    Modify destination order by touching and holding the arrow until it is highlighted. Drag to move the waypoint up or down the list.
    Delete a waypoint by touching Y.

A pop-up will appear to confirm waypoint removal. Once the request is confirmed, the system will remove the address from the destinations list. Touch z on the top right corner so the system can recalculate the route.

If there is only one address in the destinations list, the system will disable the move and delete functions. The system will not allow the final destination to be deleted.

Road network attributes are contained in the map database for map information.

Attributes include information such as street

names, street addresses, and turn restrictions. A detailed area includes all major highways, service roads, and residential roads. The detailed areas include Places of Interest (POIs) such as restaurants, airports, banks, hospitals, police stations, gas stations, tourist attractions, and historical monuments.

If the vehicle does not have an applicable service plan, the map database may not include data for newly constructed areas or map database corrections that are completed after production. The navigation system provides full route guidance in the detailed map areas.

The zoom control display is shown on the map view. A few ways to zoom in or

out are:

    Touch + or – to zoom in or out on the map.
    Double tap with one finger to zoom in or single tap with two fingers to zoom out on the map.
    Use the index finger and thumb to zoom out by pinching and then zoom in by spreading those two fingers on the map.

Use the following gestures on the infotainment display to adjust the map scale and display options.

    Pinch to zoom in or out.
    Pan the map.
    Use two fingers to tilt down and change from 2D to 3D. Tilt up to change back to 2D.
    Rotate the map.

See Using the System 0 147.

When in active guidance, the audio prompts while using navigation can be muted. Touch the speaker icon on the right side of the upper bar. A slash will appear on the speaker to indicate voice guidance is muted.

When a destination is chosen and a navigation session is active, the navigation system enters into an Active Guidance View (AGV).

Map Orientation

Touch A on the map to access map orientation settings. Map orientation is 3D Heading Up by default.

Available settings are:

    3D Heading Up (Default): 3D map with the vehicle pointing up. In this mode, the current location icon will always head up and the map will rotate around it.
    2D Heading Up: 2D map with the vehicle pointing up. In this mode, the current location icon will always head up and the map will rotate around it.
    2D North Up: 2D map with North pointing up. In this mode, the current location icon will shift as the vehicle turns left and right.

Touch the icon to change the map type. The icon and label will also update accordingly.

Depending on the zoom level of the 2D Heading Up and 3D Heading Up maps, the system may automatically switch to the 2D North Up map.

When in AGV, the entire route can be viewed in 2D North Up by touching the traffic bar. The map will zoom out and readjust to display the full route. When in

2D North Up Route View, the Recenter icon will appear in the middle of the display. Touch either the Recenter icon or the traffic bar again to return to the previous view, either 2D or 3D.

Lane Guidance

The map will display the lane information for the upcoming maneuver if it is available.

Junction View

When a vehicle is on the highway and approaching the exit, an image displays the lane that the vehicle must stay in to complete the next maneuver.

Quick-Turn View

When the vehicle is approaching a turn with the next turn following in quick succession, a quick-turn list appears below the primary turn indicator. An audio prompt will announce the quick turn.

Auto-Zoom

When approaching a maneuver, the map will automatically zoom in to show both the vehicle icon and the upcoming maneuver to give a better view of the maneuver. Once the maneuver is complete, the system will zoom back to the previous zoom level.

Touch A on the map to access Settings, then touch Map Preferences to access Auto-Zoom. This feature can be enabled or disabled.

Directions

Touch the menu option next to the next turn street name to display Directions.

Directions displays the turns and directions from the current location to the final destination.

Editing Directions

Directions can be edited by choosing y, which expands the list to fill the display and enters the Edit Mode. While in Edit Mode, an unwanted route segment can be

removed from the route by touching Y next to the segment. A pop-up appears to confirm segment removal.

When the route segment has been removed, all segments are replaced by an activity indicator while the new route is recalculated. When the recalculation is complete, the activity indicator is replaced with the new route segments.

Highway Exits List

Touch C to open the Exit list. This icon displays next to the current street name near the bottom of the display. The icon only appears when on a highway with defined exits.

While traveling on roads with designated exits, an Exit list may be available. The Exit list displays the exit number, distance to the

exit from the current vehicle position, and convenience stops that may be available, such as gas, coffee, food, and lodging.

Next Maneuver Menu

When in Active Guidance, the Next Maneuver Turn Arrow, Street Name, and Maneuver Distance are shown in the Next Maneuver at the top of the display overlaying the map. ETA, Distance to Destination, and Traffic Indicator are displayed in a panel pinned on the right of the display.

Navigation Next Turn Maneuver Alert

If the Navigation application is not open when a near maneuver prompt is given, it is shown as an alert. Touch the alert to go to the main navigation view or touch z to dismiss the alert.

Repeat Voice Guidance

This symbol indicates the next guidance maneuver. Touch it to repeat the last spoken guidance instruction.

Incident Alert (If Equipped)

During active guidance, if the system determines that there is an incident ahead but there is not a better route, the system will play a tone and show a Quick Notice. This will only show once per incident.

Incident Reports (If Equipped)

Incident report icons, along with traffic flow data, display on the map during both active and inactive guidance.

End Route

Touch Cancel at the top right corner to end active guidance and return to inactive guidance. If active guidance is canceled before the destination has been reached, a pop-up option to Resume Trip will appear.

Resume Trip

The trip can be resumed if it was canceled by touching the Resume Trip pop-up option.

If the system has determined that the destination has been reached, either because the arrival view displayed or the destination has been passed, the Resume Trip option will not appear.

The navigation favorites can have contacts, addresses, or POIs that have been saved through the favorite icon on the

details view.

Accessing Favorites

In the Nav application, view the Favorites list by touching H in the search bar along the top of the Nav map view. If the search bar is closed, touch } and select H.

Saving Favorites

Favorites can be added from a number of the system’s applications. Touch the favorites icon to save content as a favorite.

Renaming Navigation Favorites

    Touch the Settings icon on the Home Page and touch the System tab.
    Touch Favorites to access the Manage Favorites option.
    Touch a saved Navigation favorite to access the edit icon. Touch the edit icon to rename the favorite.
    Touch Save to store the renamed favorite.

Touch H to access a list of recent destinations.

Recenter Position Icon

Touch the Recenter Position arrow in the middle of the map view to reset the map to the current location.

Last Parked Location

The Last Parked Location is the last location the vehicle engine was turned off. That location is displayed in the first row of the Recents list. Touching the last Parked Location shows the Address Details view to either save the address or drive to it. The Last Parked Location can be deleted by entering the Edit display. Once the Last Parked Location is deleted, it no longer appears in the Recents list, unless the vehicle is started at that location again.

To see the POI categories, touch Options, then touch Show on Map. Up to eight categories of icons can be selected.

Smart POI Icons on Map (If Equipped)

The smart POI icons such as fuel stations and parking may appear based on time, location, driver search behavior, driving conditions, and vehicle conditions.

Touch a smart POI icon to open the corresponding details:

    Left side: Name and address of the POI.
    Right side: E + ETE (Estimated Time Enroute.)

Smart Fuel Station Icons

Fuel station prices are shown if available for nearby stations when the vehicle is low

on fuel.

Smart Parking Icons

When reaching a densely populated destination and the system determines that parking may be limited, the system will attempt to display nearby parking destinations with pricing information,

if available.

Report an Issue Using POI Details (If Equipped)

In the POI details page, a POI issue can be reported if the data is not accurate or the address is incorrect. Touch Report an Issue near the bottom of the display to access the issue selection page. Touch one of the predefined issues on the selection page, then touch Send. The system will send the information for analysis.

Search

Touch Search on the infotainment display to open the search display. It has a search field entry box, quick category icon shortcuts, recents icon, favorites icon, and keyboard.

Auto Complete

Enter a partial location in the field entry box on the search display. Auto complete will attempt to complete the destination based on what is being entered. Touch the suggested item to search.

Search While in Motion with No Front Seat Passenger Present

The search display will not allow changes or text input with the keyboard when the vehicle is in motion. As a result, a display showing three rows of the most commonly used categories appears. Touching the search box will activate speech recognition.

Search While in Motion with Front Seat Passenger Present

If the system detects that the front seat passenger is present with both driver and passenger seat belts buckled, touching the search icon will display an alert message that allows the passenger to search for a destination as if the vehicle were stopped.

Connected Navigation is a subscription service that enables certain capabilities within the navigation system, such as Traffic, Smart Search/Routing, and Predictive

Navigation capabilities. The system will show an alert when the subscription is expiring and will ask to renew the plan.

With a connected plan, an OnStar Advisor can download a destination to the vehicle or into the built-in navigation system.

Touch OnStar Services on the Home Page to access the OnStar menu. Touch Turn-by-Turn Directions icon while on the Services tab of the OnStar menu.

Turn-by-Turn Navigation

If equipped, after touching the Turn-by-Turn Directions icon, select destinations from Recents or Favorites. Recents or Favorites will be empty if this is the first use. To find new locations, touch OnStar Advisor, Home Directions, Place Voice Search, or Address Voice Search.

Lane Guidance

When available, the system will show the best lane(s) to be in for the next maneuver.

Cancel a Route

If a route is in progress using either the vehicle navigation system or the

Turn-by-Turn route, and a new route is requested, the current route in progress will be canceled.

If equipped, the position of the vehicle is determined by using satellite signals, various vehicle signals, and map data.

At times, other interference such as the satellite condition, road configuration, condition of the vehicle, and/or other circumstances can affect the navigation system's ability to determine the accurate position of the vehicle.

The GPS shows the current position of the vehicle using signals sent by GPS satellites. When the vehicle is not receiving signals from the satellites, a symbol appears in the status bar.

This system might not be available or interference can occur if any of the following are true:

    Signals are obstructed by tall buildings, trees, large trucks, or a tunnel.
    Satellites are being repaired or improved.

For more information if the GPS is not functioning properly, see Problems with Route Guidance 0 169 and

If the System Needs Service 0 170.

At times, the position of the vehicle on the map could be inaccurate due to one or more of the following reasons:

    The road system has changed.
    The vehicle is driving on slippery road surfaces such as sand, gravel, or snow.
    The vehicle is traveling on winding roads or long, straight roads.
    The vehicle is approaching a tall building or a large vehicle.
    The surface streets run parallel to a freeway.
    The vehicle has been transferred by a vehicle carrier or a ferry.
    The current position calibration is set incorrectly.
    The vehicle is traveling at high speed.
    The vehicle changes directions more than once, or the vehicle is turning on a turn table in a parking lot.
    The vehicle is entering and/or exiting a parking lot, garage, or a lot with a roof.
    The GPS signal is not received.
    A roof carrier is installed on the vehicle.
    Tire chains are installed on the vehicle.
    The tires are replaced or worn.
    The tire pressure for the tires is incorrect.
    This is the first navigation use after the map data is updated.
    The 12-volt battery has been disconnected for several days.
    The vehicle is driving in heavy traffic where driving is at low speeds, and the vehicle is stopped and started repeatedly.

Inappropriate route guidance can occur under one or more of the following conditions:

    The turn was not made on the road indicated.
    Route guidance might not be available when using automatic rerouting for the next right or left turn.
    The route might not be changed when using automatic rerouting.
    There is no route guidance when turning at an intersection.
    Plural names of places might be announced occasionally.
    It could take a long time to operate automatic rerouting during high-speed driving.
    Automatic rerouting might display a route returning to the set waypoint if heading for a destination without passing through a set waypoint.
    The route prohibits the entry of a vehicle due to a regulation by time or season or any other regulation which may be given.
    Some routes might not be searched.
    The route to the destination might not be shown if there are new roads, if roads have recently changed, or if certain roads are not listed in the map data. See Maps 0 161.

To recalibrate the vehicle's position on the map, park with the vehicle running for two to five minutes, until the vehicle position updates. Make sure the vehicle is parked in

a location that is safe and has a clear view of the sky and away from large obstructions.

If the navigation system needs service, see your dealer.

The map data in the vehicle is the most up-to-date information available when the vehicle was produced. The map data is

updated periodically, provided that the map information has changed and the vehicle has a relevant service plan.

See www.gmnavdisc.com for details on ordering, purchasing, and installing a new or replacement SD card. Features are subject to change. For more information on this feature, see my.chevrolet.com/learn.

If the vehicle is equipped with Connected Navigation, which is a subscription service that enables certain features of the navigation system, such as Traffic, Smart Search/Routing, and Predictive Navigation, then the system will download the latest map data from the cloud.

Coverage areas vary with respect to the level of map detail available for any given area. Some areas feature greater levels of detail than others. If this happens, it does not mean there is a problem with the system. As the map data is updated, more detail can become available for areas that previously had limited detail. See Map Data Updates 0 170.


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