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2021 Chevrolet Silverado 2500HD Owners Manual - Doors



Doors

Tailgate

Manual Tailgate

Use the key to unlock the tailgate.

Open the tailgate by lifting up on its handle while pulling the tailgate down.

To shut the tailgate, firmly push it upward until it latches.

After closing the tailgate, pull it back to be sure it is latched securely.

Some tailgates have an electric latch. If the battery is disconnected or has low voltage, the tailgate will not open. The tailgate will resume operation when the battery is reconnected or recharged.

In the case of a dead battery, the tailgate can be opened manually. Contact your dealer or Roadside Assistance.

If equipped, to lock or unlock the tailgate, use the RKE transmitter or the key. See Remote Keyless Entry (RKE) System Operation (Key Access) 0 10 or

Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 13.

The vehicle must be in P (Park). To open the tailgate:

    Press twice quickly on the RKE transmitter until the tailgate moves.

    Press 5 on the center stack.

    Press the touch pad on the tailgate handle after unlocking all doors. Use the top of the tailgate to pull against if

assistance is required. If equipped with Keyless Access, a locked tailgate can be opened if the RKE transmitter is within 1 m (3 ft).

To close the tailgate, firmly push it upward until it latches. Pull it back to be sure it is latched securely.

If equipped with a power open/close tailgate, the tailgate can be opened or closed in several ways. To open the tailgate, do one of the following:

    Press twice quickly on the RKE transmitter until the tailgate moves. See Remote Keyless Entry (RKE) System Operation (Key Access) 0 10 or

Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 13.

If equipped with Keyless Access, a locked tailgate can be opened if the RKE transmitter is within 1 m (3 ft).

    Press 5 on the center stack.

Keys, Doors, and Windows 25

    Press the touch pad on the tailgate handle after unlocking all doors.

To close the tailgate, do one of the following:

    Press on the RKE transmitter once, then quickly press and hold until the tailgate completely closes. If is released prior to it being fully closed, the tailgate will reopen.
    Press and hold 5 on the center stack until the tailgate is fully closed. If 5 is released prior to the tailgate being fully closed, it will reopen. A chime will sound when the tailgate is fully closed.

. Press the touch pad on the tailgate handle.

A chime sounds and the taillamps flash during the closing operation. If the warning chime is not functioning, the tailgate will not power close. Power opening is still enabled. See your dealer for service.

The power tailgate may be temporarily disabled after repeated power cycling over a short period of time. If this occurs, the tailgate can still be operated manually.

The vehicle must be in P (Park) to operate the power tailgate. If the vehicle is shifted out of P (Park) while the power function is in progress, the tailgate will continue to completion. If the vehicle is accelerated while the tailgate is still closing, the tailgate may stop and reverse direction. Make sure the tailgate is closed and latched before driving.

Lift-to-Close Operation

To close the tailgate using the lift-to-close feature, lift the tailgate from the full-open position to at least 10 cm (4 in) and hold it momentarily. Then, the tailgate will start closing automatically. If the tailgate is lifted more than halfway between open and close, then it will not close automatically.

Obstacle Detection

If the tailgate encounters an obstacle during a power open cycle, it will stop on the obstacle. After removing the obstruction, the tailgate can be allowed to open. If the tailgate encounters an obstacle during the closing cycle, it will stop and reverse to

full open.

If the tailgate encounters multiple obstacles, the power function will deactivate. After removing the obstructions, manually close the tailgate to resume normal power operation.

Manual Operation

The tailgate can be manually closed from the full-open position when the tailgate is lifted in a continuous motion. If the tailgate motion is stopped between the full-open and half-closed positions, the lift-to-close feature can engage and power close the tailgate. If the touch pad is pressed during power operation, the tailgate will stop and allow manual operation. The tailgate must be held after stopping, or it will continue to open.

If equipped, the power assist steps will deploy when the door is opened and automatically retract three seconds after the door is closed. The power assist steps will retract immediately if the vehicle starts moving.

Disable the power assist steps before jacking or placing any object under the vehicle. Too much ice buildup may prevent deployment of the power assist steps. Check the step position before exiting the vehicle. If this happens, disable the power assist steps, clear the ice, then enable the assist steps and confirm normal function prior to use.

Keep hands, children, pets, objects, and clothing clear of the power assist steps when in motion. The steps will reverse direction if they encounter an obstruction when opening or closing. Remove the obstruction, then open and close the door on the same side to complete the motion of

the assist steps. If the obstruction is not cleared. the assist steps remain extended while driving.

To extend both power assist steps

for cleaning, press j while the vehicle is in P (Park) or N (Neutral). Press j again to retract them. The Driver Information Center (DIC) will display a message.

Enable/Disable

Press and hold j for four seconds to lock and disable the power assist steps. Press and hold j for four seconds again to enable them. The DIC will display a message.


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