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2022 Toyota Sienna Owners Manual - Bluetooth® phone



Bluetooth® phone

Using a Bluetooth® Phone

The hands-free system is a function that allows you to use your cellular phone without touching it.

This system supports Bluetooth®. Bluetooth® is a wireless data system that allows the cellular phone to wirelessly connect to the hands-free system and make/receive calls.

Before making a phone call, check the connection status, battery charge, call area and signal strength. If a Bluetooth® device cannot be connected, check the connection status on the phone screen. If the device is not connected, either register or reconnect it.

Phone screen

To display the screen shown below, press the  switch on the steering
wheel or the  button.

 

Several functions are available to operate on each screen that is displayed by selecting the 4 tabs.

Toyota Sienna. Phone screen

 

  1. Device name
  2. Bluetooth® connection status

Telephone switch

Microphone

Toyota Sienna.  Microphone

 

The vehicle’s built in microphone is used when talking on the phone.

The person you are speaking to can be heard from the front speakers.

To use the hands-free system, you must register your Bluetooth® phone in the system.

Status display

You can check indicators such as signal strength and battery charge on the phone screen.

Toyota Sienna. Status display

 

  1. Connection status
  2. Signal strength
  3. Battery charge

Toyota Sienna. Status display

Making a call

Once a Bluetooth® phone is registered, you can make a call using the following procedure:

Dialing

  1. Display the phone screen.
  2. Select the “Dial Pad” tab and enter a phone number.

    To delete the input phone number, select .


    For the first digit, you can enter “+” by selecting “” for a while.

  3. Press the  switch on the
    steering wheel or select 




  4.  
  5.  
  6.  

Dialing from the contacts list

You can dial a number from the contact data imported from your cellular phone. The system has one contact for each registered phone. Up to 2500 contacts may be stored in each contact.

  1. Display the phone screen.
  2. Select “Contacts” tab.
  3. Choose the desired contact to call from the list.
  4. Choose the number and then press the  switch on the steering
    wheel or select .




  5.  
  6.  
  7.  

When the contact is empty

You can transfer the phone numbers in a Bluetooth® phone to the system.

Operation methods differ between PBAP (Phone Book Access Profile) compatible and PBAP incompatible Bluetooth® phones. If the cellular phone does not support either PBAP or OPP (Object Push Profile) service, you cannot transfer contacts.

  1. Press the  switch on the
    steering wheel.

    If the phonebook is empty, a message will be displayed.

  • For a PBAP compatible Bluetooth® phone and “Automatic Transfer” is off
  1. Select the desired item.

Toyota Sienna. When the contact is empty

 

  1. Select to transfer new contacts from a cellular phone, select “Always” and then enable “Automatic Transfer”.
  2. Select to transfer all the contacts from a connected cellular phone only once.
  3. Select to cancel transferring.
  • For a PBAP incompatible but OPP compatible Bluetooth® phone
  1. Select the desired item.

Toyota Sienna. When the contact is empty

 

  1. Select to transfer the contacts from the connected cellular phone.

    Follow the steps in “Update contacts from phone” from step 2.

     

  2. Select to add a new contact manually.
  3. Follow the steps in “Registering a new contact to the contacts list” from step 2. Select to cancel transferring.

Calling using favorites list

You can make a call using numbers registered in the contact.

  1. Display the phone screen.
  2. Select “Favorites” tab.
  3. Select the desired number to make a call.

Dialing from call history

You can make a call using the call history, which has the 3 functions below.

: calls which you missed
: calls which you received
: calls which you made

 

  1. Display the phone screen.
  2. Select “Call History” tab.
  3. Select or the desired entry
    from the list.
  • When  is selected




  •  
  •  
  •  
  1. Check that the “Call” screen is displayed.
  • When the desired contact is selected
  1. Select the desired number.
  2. Check that the “Call” screen is displayed.

Call history list

  • If you make a call to or receive a call from a number registered in the contact, the name is displayed in the call history.
  • If you make multiple calls to the same number, only the last call made is displayed in the call history.

International calls

You may not be able to make international calls, depending on the mobile phone in use.

Receiving a call

When a call is received, the following screen is displayed together with a sound.

To answer the phone

Toyota Sienna. To answer the phone

 

Press the  switch on the steering
wheel or select .

 

To refuse a call

Press the  switch on the steering
wheel or select 

 

To adjust the incoming call volume

Turn the “PWR•VOL” knob. You can also adjust the volume using the steering switches.

International calls

Received international calls may not be displayed correctly depending on the cellular phone in use.

Speaking on the phone

The following screen is displayed when speaking on the phone.

Toyota Sienna. Speaking on the phone

 

To adjust the call volume

Select “-” or “+”. You can also adjust the volume using the steering switches or the volume knob.

To prevent the other party from hearing your voice

Select “Mute”.

Inputting tones

When using phone services such as an answering service or a bank, you can store phone numbers and code numbers in the contact.

  1. Select “0-9”.
  2. Input the number.

Release Tones

“Release Tones” appear when a continuous tone signal(s) containing a (w) is registered in the contact list.

  1. Select “Release Tones

Release Tones

  • A continuous tone signal is a character string that consists of numbers and the characters p or w. (e.g.056133w0123p#1)
  • When the “p” pause tone is used, the tone data up until the next pause tone will be automatically sent after 2 seconds have elapsed. When the “w” pause tone is used, the tone data up until the next pause tone will be automatically sent after a user operation is performed.
  • Release tones can be used when automated operation of a phone based service such as an answering machine or bank phone service is desired. A phone number with continuous tone signals can be registered in the contact list.
  • Tone data after a “w” pause tone can be operated on voice command during a call

To transfer a call

Select “Handset Mode” to on from a hands-free call to a cellular phone call.

Select “Handset Mode” to off from a cellular phone call to a hands-free call.

Transmit volume setting

  1. Select “Transmit Volume”.
  2. Select the desired level for the transmit volume.
  3. Select “OK”.

To hang up

Press the  switch on the steering
wheel or select .

 

Call waiting

When a call is interrupted by a third party while talking, an incoming call message will be displayed.

To talk with the other party:

Toyota Sienna. Call waiting

 

  • Press the  switch on
    the steering wheel.
  • Select .


    To refuse the call:

  • Press the  switch on
    the steering wheel.
  • Select .




  •  
  •  
  •  

Every time you press the  switch
on the steering wheel or select during call waiting, you will be switched to the other party.

Transferring calls

  • If you transfer from the cellular phone to hands-free, the hands-free screen will be displayed, and you can operate the system using the screen.
  • Transfer method and operation may vary according to the cellular phone used.
  • For operation of the cellular phone in use, see the phone’s manual.

Call waiting operation

Call waiting operation may differ depending on your phone company and cellular phone.

Bluetooth® phone message function

Received messages can be forwarded from the connected Bluetooth® phone, enabling checking and replying using the audio system.

Depending on the type of Bluetooth® phone connected, received messages may not be transferred to the message inbox.

If the phone does not support the message function, this function cannot be used.

Displaying message inbox screen

  1. Press button.
  2. Select .

Receiving a message

When an e-mail/SMS/MMS is received, the incoming message screen pops up with sound and is ready to be operated on the screen.

Toyota Sienna. Receiving a message

 

  1. Select to check the message.
  2. Select to refuse the message.
  3. Select to call the message sender.

Receiving a message

  • Depending on the cellular phone used for receiving messages, or its registration status with the audio system, some information may not be displayed.
  • The pop up screen is separately available for incoming e-mail and SMS/ MMS messages under the following conditions:

E-mail:

  • “Incoming E-mail Display” is set to “Full Screen”.
  • “E-mail Notification Popup” is set to on.

SMS/MMS:

  • “Incoming SMS/MMS Display” is set to “Full screen”.
  • “SMS/MMS Notification Popup” is set to on.

Checking the messages

  1. Display the message inbox screen.
  2. Select the desired message from the list.
  3. Check that the message is displayed.

Toyota Sienna. Checking the messages

 

  1. E-mails: Select “Mark Unread” or “Mark Read” to mark mail unread or read on the message inbox screen.

    This function is available when “Update Read Status on Phone” is set to on

  2. Select to make a call to the sender.
  3. Select to have messages read out. To cancel this function, select “Stop”.
  4. Select to display the previous or next message.
  5. Select to reply the message.

Check the messages

  • Depending on the type of Bluetooth® phone being connected, it may be necessary to perform additional steps on the phone.
  • Messages are displayed in the appropriate connected Bluetooth® phone’s registered mail address folder.

    Select the tab of the desired folder to be displayed.

  • Only received messages on the connected Bluetooth® phone can be displayed.
  • The text of the message is not displayed while driving.
  • When “Automatic Message Readout” is set to on, messages will be automatically read out.
  • Turn the “PWR•VOL” knob, or use the volume switch on the steering wheel to adjust the message read out volume.
  • The message read out function is available even while driving.

Replying to a message

  1. Display the message inbox screen.
  2. Select the desired message from the list.
  3. Select “Quick Message”.
  4. Select the desired message.
  5. Select “Send”.

    If an error message is displayed, follow the guidance on the screen to try again.

Editing quick reply message

  1. Select “Quick Message”.
  2. Select  corresponding to the
    desired message to edit.
  3. Select “OK” when editing is completed.

Calling the message sender

Calls can be made to an e-mail/SMS/MMS message sender’s phone number.

  1. Display the message inbox screen.
  2. Select the desired message.
  3. Select .

  4. Check that the “Call” screen is displayed.

Calling from a number within a message Calls can be made to a number identified in a message’s text area.

This operation cannot be performed while driving.

  1. Display the Message Inbox screen.
  2. Select the desired message.
  3. Select the text area.
  4. Select  corresponding to the
    desired number.
  5. Check that the “Call” screen is displayed.

Calling from the incoming message screen

Using the steering wheel switches

The steering wheel switches can be used to operate a connected cellular phone.

Operating a telephone using the steering wheel switches

Toyota Sienna. Operating a telephone using the steering wheel switches

 

  1. Volume switch
  • Increase/Decrease the volume
  • Press and hold: Continuously increase/ decrease the volume
  1. Cursor switch
  • Select a list/tab
  1. Back switch
  • Return to the previous screen
  1. Enter switch
  • Select an item
  1. On hook switch
  • End a call
  • Refuse a call
  1. Off hook switch
  • Make a call
  • Receive a call
  • Display “Phone” screen

Bluetooth® phone settings

You can adjust the hands-free system to your desired settings.

“Phone/Message Settings” screen

To display the screen shown below, press the “SETUP” button, and select “Phone” on the “Setup” screen.

Toyota Sienna. Phone/Message Settings screen

 

  1. Set the phone connection
  2. Setting the sound
  3. Contact/Call History Settings
  4. Set the message settings
  5. Set the phone display

Sound setting

  1. Display the “Phone/Message Settings” screen.
  2. Select “Sound Settings” on the “Phone/Message Settings” screen.

Toyota Sienna. Sound setting

 

  1. Set the desired ringtone.
  2. Adjust the ringtone volume.
  3. Adjust the message readout volume.
  4. Set the desired incoming SMS/MMS tone.
  5. Adjust the incoming SMS/ MMS tone volume.
  6. Set the incoming e-mail tone.
  7. Adjust the incoming e-mail tone volume.
  8. Adjust the default volume of the other party’s voice.

To return to the default settings

Select “Default”, and then “Yes”.

Contact/Call History Settings

The contact can be transferred from a Bluetooth® phone to the system.

The contact also can be added, edited and deleted.

The call history can be deleted and contact and favorites can be changed.

“Contact/Call History Settings” screen

  1. Display the “Phone/Message Settings” screen.
  2. Select “Contact/Call History Settings”.
  3. Select the desired item to be set.

Toyota Sienna. Contact/Call History Settings screen

 

  1. For PBAP compatible Bluetooth® phones, select to set “Automatic Transfer” on/ off. When set to on, the phone’s contact data and history are automatically transferred.
  2. Select to update contacts from the connected phone.

     

     

  3. Select to sort contacts by the first name or last name field.
  4. Select to add contacts to the favorites list.
  5. Select to delete contacts from the favorites list.
  6. Select to display contact images.
  7. Select to clear contacts from the call history.*
  8. Select to add new contacts to the contact list.*
  9. Select to edit contacts in the contact list.*
  10. Select to delete contacts from the contact list.*
  11. Select to reset all setup items.

*: For PBAP compatible Bluetooth® phones only, this function is available when “Automatic Transfer” is set to off.

Update contacts from phone

Operation methods differ between PBAP compatible and PBAP incompatible but OPP compatible Bluetooth® phones.

If your cellular phone is neither PBAP nor OPP compatible, the contacts cannot be transferred.

For PBAP Compatible Bluetooth® Phones

  1. Select “Update Contacts from Phone”.
  2. Check that a confirmation screen is displayed when the operation is complete.

    This operation may be unnecessary depending on the type of cellular phone.

    Depending on the type of cellular phone, OBEX authentication may be required when transferring contact data. Enter “1234” into the Bluetooth® phone.

    If another Bluetooth® device is connected when transferring contact data, depending on the phone, the connected Bluetooth® device may need to be disconnected.

    Depending on the type of Bluetooth® phone being connected, it may be necessary to perform additional steps on the phone.

For PBAP Incompatible but OPP compatible Bluetooth® Phones

  1. Select “Update Contacts from Phone”.
  2. Transfer the contact data to the system using a Bluetooth® phone.

    This operation may be unnecessary depending on the type of cellular phone.

    Depending on the type of cellular phone, OBEX authentication may be required when transferring contact data. Enter “1234” into the Bluetooth® phone.

    To cancel this function, select “Cancel”.

  3. Check that a confirmation screen is displayed when the operation is complete.

Updating the contacts in a different way (From the “Call History” screen)

For PBAP compatible Bluetooth® phones, this function is available when “Automatic Transfer” is set to off.

  1. Display the phone screen.
  2. Select the “Call History” tab and select a contact not yet registered in the contact list.
  3. Select “Update Contact”.
  4. Select the desired contact.
  5. Select a phone type for the phone number.

Registering a new contact to the contact list

New contact data can be registered. Up to 4 numbers per person can be registered. For PBAP compatible Bluetooth® phones, this function is available when “Automatic Transfer” is set to off.

  1. Select “New Contact”.
  2. Enter the name and select “OK”.
  3. Enter the phone number and select “OK”.
  4. Select the phone type for the phone number.
  5. To add another number to this contact, select “Yes”.

Registering a new contact in a different way (From the “Call History” screen)

  1. Display the phone screen.
  2. Select the “Call History” tab and select a contact not yet registered in the contact list.
  3. Select “Add to Contacts”.
  4. Follow the steps in “Registering a new contact to the contacts list” from step 3.

Editing the contact data

For PBAP compatible Bluetooth® phones, this function is available when “Automatic Transfer” is set to off.

  1. Select “Edit Contact”.
  2. Select the desired contact.
  3. Select  corresponding to the
    desired name or number.
  • For editing the name
  1. Follow the steps in “Registering a new contact to the contacts list” from step 2.
  • For editing the number
  1. Follow the steps in “Registering a new contact to the contacts list” from step 3.

Editing the contacts in a different way (From the “Contact Details” screen)

  1. Display the phone screen.
  2. Select the “Contacts”, “Call History” tab or the “Favorites” tab and select the desired contact.
  3. Select “Edit Contact”.

     

    “E-mail Addresses”: Select to display all registered e-mail addresses for the contact.

  4. Follow the steps in “Editing the contact data” from step 4.

Deleting the contact data

For PBAP compatible Bluetooth® phones, this function is available when “Automatic Transfer” is set to off.

  1. Select “Delete Contacts”.
  2. Select the desired contact and select “Delete”.
  3. Select “Yes” when the confirmation screen appears.

Deleting the contact in a different way (From the “Contact Details” screen)

  1. Display the phone screen.
  2. Select the “Contacts”, “Call history” tab or the “Favorites” tab and select the desired contact.
  3. Select “Edit Contact”.
  4. Select “Yes” when the confirmation screen appears.

Favorites list setting

Up to 15 contacts (maximum of 4 numbers per contact) can be registered in the favorites list.

Registering the contacts in the favorites list

  1. Select “Add Favorite”.
  2. Select the desired contact to add to the favorites list.

    Dimmed contacts are already stored as a favorite.

  3. Check that a confirmation screen is displayed when the operation is complete
  • When 15 contacts have already been registered to the favorites list
  1. When 15 contacts have already been registered to the favorites list, a registered contact needs to be replaced.

    Select “Yes” when the confirmation screen appears to replace a contact.

  2. Select the contact to be replaced.
  3. Check that a confirmation screen is displayed when the operation is complete.
  • Registering contacts in the favorites list in a different way (from the “Contacts” screen)
  1. Display the phone screen.
  2. Select the “Contacts” tab.
  3. Select  at the beginning of
    the desired contact list name to be registered in the favorites list.

    When selected,  is changed to
    , and the contact is registered
    in the favorites list.

  • Registering contacts in the favorites list in a different way (from the “Contact Details” screen)
  1. Display the phone screen.
  2. Select the “Contacts” tab or the “Call History” tab and select the desired contact.
  3. Select “Add Favorite”.
  4. Check that a confirmation screen is displayed when the operation is complete.

Deleting the contacts in the favorites list

  1. Select “Remove Favorite”.
  2. Select the desired contacts and select “Remove”.
  3. Select “Yes” when the confirmation screen appears.
  4. Check that a confirmation screen is displayed when the operation is complete.
  • Deleting contacts in the favorites list in a different way (from the “Contacts” screen)
  1. Display the phone screen.
  2. Select the “Contacts” tab.
  3. Select  at the beginning of
    the contact list name to be deleted from the favorites list.

    When selected,  is changed to
    , and the data is deleted from
    the list.

  • Deleting contacts in the favorites list in a different way (from the “Contact Details” screen)
  1. Display the phone screen.
  2. Select the “Contacts”, “Call History” tab or the “Favorites” tab and select the desired contact to delete.
  3. Select “Remove Favorite”.
  4. Select “Yes” when the confirmation screen appears.
  5. Check that a confirmation screen is displayed when the operation is complete.

Message Settings

  1. Display the “Phone/Message Settings” screen.
  2. Select “Messaging Settings”.
  3. Select the desired item to be set.

Toyota Sienna. Message Settings

 

  1. Set automatic message transfer on/off.
  2. Set automatic message readout on/off.
  3. Set the SMS/MMS notification popup on/off.
  4. Set the e-mail notification popup on/off.
  5. Set adding the vehicle signature to outgoing messages on/off.
  6. Set updating message read status on phone on/off.
  7. Change the incoming SMS/MMS display.

     

    “Full Screen”: When an SMS/MMS message is received, the incoming SMS/MMS display screen is displayed and can be operated on the screen.

    “Drop-Down”: When an SMS/MMS message is received, a message is displayed on the upper side of the screen.

  8. Change the incoming e-mail display.

     

    “Full Screen”: When an e-mail is received, the incoming e-mail display screen is the displayed and can be operated on the screen.

    “Drop-Down”: When an e-mail is received, a message is displayed on the upper side of the screen.

  9. Set display of messaging account names on the inbox tab on/off.

    When set to on, messaging account names used on the cellular phone will be displayed.

To return to the default settings

Select “Default”, and then “Yes”.

Displaying the “Messaging Settings” screen in a different way

  1. Display the phone screen.
  2. Select .

  3. Select “Settings”.

Phone Display Settings

  1. Display the “Phone/Message Settings” screen.
  2. Select “Phone Display Settings”.
  3. Select the desired item to be set.

Toyota Sienna. Phone Display Settings

 

  1. Change the incoming call display.

    “Full Screen”: When a call is received, the hands-free screen is displayed and can be operated on the screen.

    “Drop-Down”: A message is displayed on the upper side of the screen.

  2. Set display of the contact/ history transfer completion message on/off.

To return to the default settings

Select “Default”, and then “Yes”.

What to do if... (Troubleshooting)

If there is a problem with the hands-free system or a Bluetooth® device, first check the table below.

  • When using the hands-free system with a Bluetooth® device

The hands-free system or Bluetooth® device does not work.

The connected device may not be a compatible Bluetooth® cellular phone.
  • For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following website:
The Bluetooth version of the connected cellular phone may be older than the specified version.
  • Use a cellular phone with Bluetooth version 2.0 or higher (recommended: Ver. 3.0 with EDR or higher).
  • When registering/connecting a cellular phone
A cellular phone cannot be registered
An incorrect passcode was entered on the cellular phone.
  • Enter the correct passcode on the cellular phone.
The registration operation has not been completed on the cellular phone side.
  • Complete the registration operation on the cellular phone (approve registration on the phone).
Old registration information remains on either this system or the cellular phone.
  • Delete the existing registration information from both this system and the cellular phone, then register the cellular phone you wish to connect to this system.
A Bluetooth® connection cannot be made
Another Bluetooth® device is already connected.
  • Manually connect the cellular phone you wish to use to this system.
Bluetooth® function is not enabled on the cellular phone.
  • Enable the Bluetooth® function on the cellular phone.
“Please check your device settings.” message is displayed.
Bluetooth® function is not enabled on the cellular phone.
  • Enable the Bluetooth® function on the cellular phone.
Old registration information remains on either this system or the cellular phone.
  • Delete the existing registration information from both this system and the cellular phone, then register the cellular phone you wish to connect to this system. (
  • When making/receiving a call
A call cannot be made/received
Your vehicle is in a “Out of cellular service area. Please try again later.” area.
  • Move to where “Out of cellular service area. Please try again later.” no longer appears on the display.
  • When using the phonebook
Phonebook data cannot be transferred manually/automatically.
The profile version of the connected cellular phone may not be compatible with transferring phonebook data.
  • For a list of specific devices which operation has been confirmed on this system, check with your Toyota dealer or the following website:
Automatic phonebook transfer function on this system is set to off.
  • Set automatic phonebook transfer function on this system to on.
Passcode has not been entered on the cellular phone.
  • Enter the passcode on the cellular phone if requested (default passcode: 1234).
Transfer operation on the cellular phone has not completed.
  • Complete transfer operation on the cellular phone (approve transfer operation on the phone).
Phonebook data cannot be edited.
Automatic phonebook transfer function on this system is set to on.
  • Set automatic phonebook transfer function on this system to off.
  • When using the Bluetooth® message function
Messages cannot be viewed.
Message transfer is not enabled on the cellular phone.
  • Enable message transfer on the cellular phone (approve message transfer on the phone).
Automatic transfer function on this system is set to off.
  • Set automatic transfer function on this system to on.
New message notifications are not displayed
Notification of SMS/MMS/E-mail reception on this system is set to off.
  • Set notification of SMS/MMS/E-mail reception on this system to on.

     

     

Automatic message transfer function is not enabled on the cellular phone.
  • Enable automatic transfer function on the cellular phone.
  • In other situations
Even though all conceivable measures have been taken, the symptom status does not change.
The cellular phone is not close enough to this system.
  • Bring the cellular phone closer to this system.
The cellular phone is the most likely cause of the symptom.
  • Turn the cellular phone off, remove and reinstall the battery pack, and then restart the cellular phone.
  • Enable the cellular phone’s Bluetooth® connection.
  • Stop the cellular phone’s security software and close all applications.
  • Before using an application installed on the cellular phone, carefully check its source and how its operation might affect this system.

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