Frequently Asked
Questions/TroubleshootingBelow are some frequently asked questions and troubleshooting items that you may have about the vehicle.
Q: How do I set the vehicle clock?
A: For vehicles without navigation, see "Setting the Clock". For vehicles with navigation, the time is automatically set using GPS signals.
Q: Why doesn't the vehicle start when I press the ENGINE START/STOP button*?
A: The brake pedal must be pressed to start the engine.
Q: What is the AUTO* setting on my headlight lever?
A: When in the AUTO position, the vehicle's exterior lights will automatically turn on or off depending on the ambient lighting.
Q: Why won't the driver's door unlock when I grab the door handle, even though the keyless access remote* is within range?
A: If you pull the handle too quickly, the system may not have time to confirm the door is unlocked. Wait to hear a beep to confirm the door is unlocked. If you are wearing gloves, the system may be slow to respond.
Q: After my battery was disconnected or went dead, the audio system is asking for a code. Where do I find this?
A: In most cases, you do not need to enter a code. Turn on the vehicle and the audio system, and press and hold the power button until the system reactivates.
Q: Why can't I operate Pandora® through the audio system?
A: Audio may be streaming through Bluetooth® Audio. Make sure Pandora mode is selected and the phone cable is properly connected to the USB adapter.
Some phones may prompt you to "Allow" a connection.
Q: Is my phone compatible with Bluetooth features?
A: Visit (U.S.) to check phone compatibility for Bluetooth® Audio, Bluetooth® HandsFreeLink®, and SMS text messaging.
Q: Every time I press the Talk button, the system gives me voice prompts*. Can I turn these off?
A: From the Home screen, select Settings. Select the Voice Recog tab, then select Voice Prompt. Select Off.
Q: Why can't I select an item using the selector knob or touchscreen*?
A: To prevent driver distraction, certain items are limited or inoperable while the vehicle is moving. Use voice commands or pull over to select the items.
Q: The amber indicator with a tire and an exclamation mark is on. What do I do?
A: Either your tire pressure is low or you recently filled a tire. See "Tire Pressure Monitoring System (TPMS)"
*if equipped
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