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2012 Mitsubishi Eclipse Owners Manual - Reporting Safety Defects



Reporting Safety Defects

For vehicles sold in U.S.A.

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mitsubishi Motors North America, Inc. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy cam- paign. However, NHTSA cannot become involved in individual problems between you, your dealer, or Mitsubishi Motors North America, Inc. To contact NHTSA, you may call the Vehicle Safety Hot- line toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to:

You can also obtain other information about motor vehi- cle safety from http://www.safercar.gov.

To contact Mitsubishi Motors North America, Inc. call 1- 888-648-7820 or write to:

For vehicles sold in Canada

If you live in Canada, and you believe that your vehicle has a safety defect, you should immediately notify Trans- port Canada, in addition to notifying Mitsubishi Motor Sales of Canada, Inc. You may write to:

To contact Mitsubishi Motor Sales of Canada, Inc. call 1- 888-576-4878 or write to:Administrator, NHTSA, 400 Seventh Street, SW.,

Washington, DC 20590.

Mitsubishi Motors North America, Inc. Customer Relations Department P.O. Box 6400 Cypress, CA 90630-0064

Transport Canada 330 Sparks Street Tower C Ottawa, Ontario K1A 0N5

Mitsubishi Motor Sales of Canada, Inc. Customer Relations Department P.O. Box 41009 4141 Dixie Road Mississauga, ON L4W 5C9


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