Audio Error Messages
iPod/USB Flash Drive
If an error occurs while playing an iPod or USB flash drive, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message |
Solution |
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USB Error Please check owners manual*1 |
Appears when an incompatible device is connected. Disconnect the device. Then turn the audio system off, and turn it on again. Do not reconnect the device that caused the error. |
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Unsupported Ver*1 |
Appears when an unsupported iPod is connected. If it appears when a supported iPod is connected, update the iPod software to the newer version. |
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Connect Retry*1, *2 |
Appears when the system does not acknowledge the iPod. Reconnect the iPod. |
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Unplayable File*1, *2 |
Appears when the files in the USB flash drive are copyright protected or an unsupported |
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format. This error message appears for about three seconds, then plays the next song. |
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iPod |
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Appears when the iPod is empty. |
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No Song*1 No Data*2 |
USB flash drive Appears when the USB flash drive is empty. |
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iPod and USB flash drive |
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Check that compatible files are stored on the device. |
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Unsupported*1, *2 |
Appears when an unsupported device is connected. If it appears when a supported device is connected, reconnect the device. Appears when unsupported formats are in the device. Check that compatible files are stored on the device. |
*1:Models with color audio
*2:Models with Display Audio
Continued
uuAudio Error MessagesuiPod/USB Flash Drive
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Error Message |
Solution |
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Device No Response*1, *2 |
Appears when the system does not communicate with a connected device. If it appears when a device is connected, contact your place of device purchase. |
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HUB Unsupported*1 USB hub not supported*2 |
Appears when only a HUB is connected. If it appears, connect a USB flash drive to the HUB. |
*1:Models with color audio
*2:Models with Display Audio
uuAudio Error MessagesuPandora®
Models with color audio
If an error occurs while playing Pandora®, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message |
Solution |
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No Device Connected |
Appears when no device is connected. Check the Bluetooth® and USB connection. |
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No Data |
Appears when no data is available with Pandora® activated. Reboot the app and reconnect the device. |
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To begin listening, select a station from the stations list. |
Appears when any station is not selected. Select a station from the station list on the device. |
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PANDORA ver unsupport. |
Appears when Pandora® version is not supported. Update Pandora® to the latest version. |
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No station list on device. Use device to create station. |
Appears when there is no station list on the device. Use the device to create a station. |
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PANDORA system maintenance. |
Appears when the Pandora® server is in maintenance. Try again later. |
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Unable to play PANDORA. When stopped, log-in to PANDORA. |
Appears you do not log in to Pandora®. Log in to Pandora®. |
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No network connectivity. |
Appears when the network is deteriorated. Move the vehicle and check the reception of the signal. |
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Unable to play PANDORA. Please try again later. |
Appears when the sending the data is failed for ten times and the device may have a malfunction. Try again later. Move the vehicle and check the reception of the signal. |
uuAudio Error MessagesuPandora®
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Error Message |
Solution |
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Unable to play PANDORA. Music licensing restricts play in this area. |
Appears when the vehicle is in the restricted area to listen the music. Move the vehicle and check the reception of the signal. |
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USB Error Please check owners manual |
Appears when an incompatible device is connected. If there is any problem with the connected device itself, the audio system may not be able to detect it. Contact a dealer. |
uuAudio Error MessagesuAndroid/Apps
Models with Display Audio
If an error occurs while using the audio system or apps, you may see the following error messages. If you cannot clear the error message, contact a dealer.
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Error Message |
Solution |
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Unfortunately, **** has stopped.*1 |
Error has occurred within app, select OK on the screen to close the app. |
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**** is not responding. Would you like to close it?*1 |
App is not responding. Select Wait if you can wait for a response from app a little longer. If it does not respond even if you keep waiting, select OK to close the app and start it up. If the error message continues, perform Factory Data Reset. 2 Defaulting All the Settings P. 401 |
*1:****part is variable characters, and will change depending upon where an error occurs.
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