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2022 Nissan Pathfinder Owners Manual - Reporting safety defects



Reporting safety defects

For USA

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the Na- tional Highway Traffic Safety Admin- istration (NHTSA) in addition to noti- fying NISSAN. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a re- call and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or NISSAN. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://www.safercar.gov; or write to: Administrator, NHTSA, 400 Seventh Street, SW., Washington, D.C.

20590. You can also obtain other in- formation about motor vehicle safety from http://www.safercar.gov. You may notify NISSAN by contact- ing our Consumer Affairs Depart- ment, toll-free, at 1-800-NISSAN-1.

For Canada

If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Trans- port Canada in addition to notifying NISSAN. If Transport Canada receives com- plaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that NISSAN conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or NISSAN.

You may contact Transport Canada's Defect Investigations and Recalls Divi- sion toll free at 1-800-333-0510. You may also report safety defects online at: http://www.tc.gc.ca/eng/ motorvehiclesafety/menu.htm (Eng- lish speakers) or http://www.tc.gc.ca/ fra/securiteautomobile/menu.htm (French speakers) Or contact Transport Canada by mail at: Transport Canada Motor Vehicle Safety Investigations Laboratory 80 Noel Street Gatineau, QC J8Z0A1 Additional information concerning motor vehicle safety may be ob- tained from Transport Canada's Road Safety Information Centre at 1-800-333-0371 or online at www.tc.gc.ca/roadsafety (English speakers) or www.tc.gc.ca/ securiteroutiere (French speakers).

To notify NISSAN of any safety con- cerns please contact our Consumer Information Centre toll free at 1-800-387-0122.

10-34 Technical and consumer information

WARNING A vehicle equipped with Four-Wheel Drive (4WD) should never be tested us- ing a two wheel dynamometer (such as the dynamometers used by some states for emissions testing), or similar equipment. Make sure you inform the test facility personnel that your vehicle is equipped with 4WD before it is placed on a dynamometer. Using the wrong test equipment may result in transmis- sion damage or unexpected vehicle movement which could result in seri- ous vehicle damage or personal injury.

Due to legal requirements in some states and Canadian Provinces, your vehicle may be required to be in what is called the “ready condition” for an Inspection/ Maintenance (I/M) test of the emission control system. The vehicle is set to the “ready condition” when it is driven through certain driving patterns. Usually, the ready condition can be obtained by ordinary usage of the vehicle.

If a powertrain system component is re- paired or the battery is disconnected, the vehicle may be reset to a “not ready” condi- tion. Before taking the I/M test, check the vehicle's inspection/maintenance test readiness condition. Place the ignition switch in the ON position without starting the engine. If the Malfunction Indicator Light (MIL) comes on steady for 20 seconds and then blinks for 10 seconds, the I/M test condition is “not ready”. If the MIL does not blink after 20 seconds, the I/M test condi- tion is “ready”. It is recommended that you visit a NISSAN dealer to set the “ready con- dition” or to prepare the vehicle for testing.

This vehicle is equipped with an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a ve- hicle's systems performed. The EDR is de- signed to record data related to vehicle dy- namics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to re- cord such data as: • How various systems in your vehicle were

operating; • Whether or not the driver and passenger

safety belts were buckled/fastened; • How far (if at all) the driver was depress-

ing the accelerator and/or brake pedal; and,

• How fast the vehicle was traveling. • Sounds are not recorded. These data can help provide a better un- derstanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non- trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded. However, other parties, such as


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