2021 Honda CR-V Owners Manual - Bluetooth® HandsFreeLink®

Bulb Sizes

Bluetooth® HandsFreeLink®

Models with color audio system

Bluetooth® HandsFreeLink® (HFL) allows you to place and receive phone calls using your vehicle's audio system, without handling your cell phone.

HFL Buttons

(Pick-up) button: Press to go directly to the phone screen or to answer an incoming call.

(Hang-up/back) button: Press to end a call or to cancel a command.

(Talk) button: Press to call a number with a stored voice tag.

(Phone) button: Press to go directly to the phone screen.

Selector knob: Rotate to select an item on the screen, then press .

uuBluetooth® HandsFreeLink® uUsing HFL

HFL Status Display

The audio/information screen notifies you when there is an incoming call.

Limitations for Manual Operation

Certain manual functions are disabled or inoperable while the vehicle is in motion. You cannot select a grayed-out option until the vehicle is stopped.

Only previously stored speed dial entries can be called using voice commands while the vehicle is in motion.

2 Speed Dial P. 411

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The ignition switch must be in ACCESSORY q or ON w to use HFL.

or Speed Dial*1 Add New

Call History

Select a phone number from the call history to store as a speed dial number.

Call History*1

(Existing entry list)

Dialed Calls

Received Calls

Missed Calls

Select a phone number from the phonebook to store as a speed dial number.

Phone Number Enter a phone number to store as a speed dial Display the last 20 outgoing calls.

Display the last 20 incoming calls.

Display the last 20 missed calls.

Phonebook*1

Dial*1

Display the paired phones’s phonebook.

Enter a phone number to dial.

*1 : Appears only when a phone is connected to HFL.

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Redial*1 Redial the last number dialed in the phone’s history.

Phone Setup

Bluetooth Setup

Add New Device

Pair a phone to the system.

Priority Device Setup Set a priority device to the system.

Connect a Phone Connect a phone to the system.

Connect an Audio Device

Connect a Bluetooth® Audio device to the system.

Disconnect All Devices

Delete Device

Disconnect a paired phone from the system.

Delete a previously paired phone.

Pass-key Create a code for a paired phone.

*1: Appears only when a phone is connected to HFL.

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Select a phone number from the call history to store as a speed dial number.

Select a phone number from the phonebook to store as a speed dial number.

Enter a phone number to store as a speed dial number.

Change a previously stored speed dial number.

Delete a previously stored speed dial number.

Create a voice tag for a speed dial number.

Change a voice tag for a speed dial number.

*1 : Appears only when a phone is connected to HFL.

Delete a voice tag for a speed dial number.

uuBluetooth® HandsFreeLink®uHFL Menus

Ringtone

Mobile Phone

Select the ring tone stored in the connected cell phone.

Fixed Select the ring tone stored in HFL.

Caller ID Info

Name Priority

Prioritize the caller’s name as the caller ID.

Number Priority

Prioritize the caller’s phone number as the caller ID.

Auto Transfer

Set calls to automatically transfer from your phone to HFL when you enter the vehicle.

System Clear Clear the system of all paired phones, phonebook entries, and security codes.

Continued

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■  Phone Setup

Press the button or the button.

Make sure your phone is in search or discoverable mode.

Rotate to select Yes, then press .

u The audio system will enter a waiting mode for pairing.

Select HandsFreeLink from your phone.

u If you want to pair a phone from this audio system, press and follow the prompts.

When your phone appears on the list, select it by pressing .

The system gives you a pairing code on the audio/information screen.

u Confirm if the pairing code on the screen and your phone match.

This may vary by phone.

A notification appears on the screen if pairing is successful.

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To pair a cell phone (when a phone has already been paired to the system)

Press the button or the button.

Rotate to select Yes, then press .

Rotate to select Add New Device, then press .

Press to select OK.

u The screen changes to device list.

Make sure your phone is in search or discoverable mode, then press . u HFL automatically searches for a

Bluetooth® device.

When your phone appears on the list, select it by pressing .

u If your phone does not appear, select Refresh and search for Bluetooth® devices using your phone. From your phone, select HandsFreeLink®.

The system gives you a pairing code on the audio/information screen.

u Confirm if the pairing code on the screen and your phone match.

This may vary by a phone.

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To change the currently paired phone

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Bluetooth Setup, then press .

Rotate to select Connect a Phone, then press .

u The screen changes to a device list.

Rotate to select a desired device name, then press .

u HFL disconnects the connected phone and starts searching for another paired phone.

uuBluetooth® HandsFreeLink®uHFL Menus

To change the pairing code setting

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Bluetooth Setup, then press .

Rotate to select Pass-Key, then press .

Input a new pairing code, then press .

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To delete a paired phone

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Bluetooth Setup, then press .

Rotate to select Delete Device, then press .

u The screen changes to a device list.

Rotate to select a phone you want to delete, then press .

A confirmation message appears on the screen. Rotate to select Yes, then press .

uuBluetooth® HandsFreeLink®uHFL Menus

You can change the ring tone setting.

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Ringtone, then press .

Rotate to select Mobile Phone or

Fixed, then press .

■  Caller ID Information You can select a caller’s information to be displayed when you have an incoming call.

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Caller ID Info, then press .

Rotate to select a mode you want, then press .

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■  Automatic Transferring If pairing between your phone and the system is executed while you are on the phone, the call can be automatically transferred to HFL.

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Auto Transfer.

Press to select On or Off.

uuBluetooth® HandsFreeLink®uHFL Menus

■  To Clear the System Pairing codes, paired phones, all stored voice tags, all speed dial entries, all call history data, and all imported phonebook data are erased.

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select System Clear, then press .

Rotate to select Yes, then press .

A confirmation message appears on the screen. Rotate to select Yes, then press .

A notification appears on the screen. Press .

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■  Automatic Import of Cellular Phonebook and Call History When your phone is paired, the contents of its phonebook and call history are automatically imported to HFL.

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Up to 20 speed dial numbers can be stored per phone.

To store a speed dial number:

Press the button or the button.

Rotate to select Speed Dial, then press .

Rotate to select Add New, then press .

Rotate to select a place to choose a number from, then press .

From Call History:

u Select a number from the call history. From Phonebook:

u Select a number from the connected cell phone’s imported phonebook.

From Phone Number:

u Input the number manually.

When the speed dial is successfully stored, you are asked to create a voice tag for the number. Rotate to select Yes or No, then press .

Using the button, follow the prompts to say the name for the speed dial entry.

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Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Speed Dial, then press .

Select an existing speed dial entry.

Rotate to select Change Speed Dial, then press .

Select a new speed dial number, then press .

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Speed Dial, then press .

Select an existing speed dial entry.

Rotate to select Delete Speed Dial, then press .

u A confirmation message appears on the screen. Rotate to select Yes, then press .

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To add a voice tag to a stored speed dial number

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Speed Dial, then press .

Select an existing speed dial entry.

Rotate to select Store Voice Tag, then press .

Using the button, follow the prompts to complete the voice tag.

To change a voice tag

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Speed Dial, then press .

Select an existing speed dial entry.

Rotate to select Change Voice Tag, then press .

Using the button, follow the prompts to complete the voice tag.

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To delete a voice tag

Press the button or the button.

Rotate to select Phone Setup, then press .

Rotate to select Speed Dial, then press .

Select an existing speed dial entry.

Rotate to select Delete Voice Tag, then press .

u A confirmation message appears on the screen. Rotate to select Yes, then press .

■  Making a Call You can make calls by inputting any phone number, or by using the imported phonebook, call history, speed dial entries, or redial.

uuBluetooth® HandsFreeLink®uHFL Menus

To make a call using the imported phonebook

When your phone is paired, the contents of its phonebook are automatically imported to HFL.

Press the button or the button.

Rotate to select Phonebook, then press .

The phonebook is stored alphabetically. Rotate to select the initial, then press .

Rotate to select a name, then press .

Rotate to select a number, then press .

u Dialing starts automatically.

To make a call using a phone number

Press the button or the button.

Rotate to select Dial, then press .

Rotate to select a number, then press .

Rotate to select , then press .

u Dialing starts automatically.

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To make a call using redial

Press the button or the button.

Rotate to select Redial, then press .

u Dialing starts automatically.

To make a call using the call history Call history is stored by Dialed Calls, Received Calls, and Missed Calls.

Press the button or the button.

Rotate to select Call History, then press .

Rotate to select Dialed Calls, Received Calls, or Missed Calls, then press .

Rotate to select a number, then press .

u Dialing starts automatically.

uuBluetooth® HandsFreeLink®uHFL Menus

To make a call using a speed dial entry

Press the button or the button.

Rotate to select Speed Dial, then press .

Rotate to select a number, then press .

u Dialing starts automatically.

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When there is an incoming call, an audible notification sounds and the Incoming Call screen appears.

Press the button to answer the call.

Press the button to decline or end the call.

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The following options are available during a call.

Swap Call: Put the current call on hold to answer the incoming call.

Mute: Mute your voice.

Transfer Call: Transfer a call from HFL to your phone.

Dial Tones: Send numbers during a call. This is useful when you call a menu-driven phone system.

To view the available options, press the button.

Rotate to select the option, then press .

u The check box is checked when Mute is selected. Select Mute again to turn it off.

Models with Display Audio

Bluetooth® HandsFreeLink® (HFL) allows you to place and receive phone calls using your vehicle’s audio system, without handling your cell phone.

HFL Buttons

uuBluetooth® HandsFreeLink® uUsing HFL

(Pick-up) button: Press to go directly to the phone menu on the driver information interface, or to answer an incoming call.

(Hang-up/back) button: Press to end a call, go back to the previous command, or cancel a command.

(Talk) button: Press to access Voice Portal.

buttons: Press to select an item displayed on the phone menu in the driver information interface.

ENTER button: Press to call a number listed in the selected item on the phone menu in the driver information interface.

(display/information) button: Select and press ENTER to display Speed Dial, Call History, or Phonebook on the phone menu in the driver information interface.

To go to the Phone Menu screen:

Select to switch the display to the phone screen.

Select MENU.

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HFL Status Display

The audio/information screen notifies you when there is an incoming call.

Limitations for Manual Operation Certain manual functions are disabled or inoperable while the vehicle is in motion. You cannot select a grayed-out option until the vehicle is stopped.

Only previously stored speed dial entries with voice tags, phonebook names, or numbers can be called using voice commands while the vehicle is in motion.

2 Speed Dial P. 434

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The power mode must be in ACCESSORY or ON to use the system.

Select .

Select Settings.

Select Phone.

Connect a paired device to the system.

Priority Device Settings

Disconnect a paired phone from the system.

Delete a paired phone.

Pair a new phone to the system.

Enable the system to or disables it from automatically establishing a connection with a Bluetooth® device which has been assigned priority.

Select the priority device over another paired audio device(s).

Select the priority device over another paired phone(s).

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Edit a previously stored speed dial number.

Change a name.

Change a number.

Create or delete a voice tag.

Delete a previously stored speed dial number.

Enter a phone number to store as a speed dial number.

Select a phone number from the call history to store as a speed dial number.

Select a phone number from the phonebook to store as a speed dial number.

Delete all of the previously stored speed dial numbers.

Select a fixed ring tone or the one from the connected cell phone.

Set phonebook and call history data to be automatically imported when a phone is paired to HFL. Turn HondaLink Assist on and off.

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Turn the text/e-mail message function on and off. Select a text or e-mail message account.

Select whether a pop-up alert comes on the screen when HFL receives a new text/e-mail message.

Cancel/Reset all customized items in the Phone Settings group as default.

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Select .

Select MENU.

Dial the selected number in the speed dial list.

Enter a phone number to store as a speed dial number.

Select a phone number from the call history to store as a speed dial number.

Select a phone number from the phonebook to store as a speed dial number.

Dial the selected number in the speed dial list.

Enter a phone number to store as a speed dial number.

Select a phone number from the call history to store as a speed dial number.

Select a phone number from the phonebook to store as a speed dial number.

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Display the paired phone’s phonebook. Redial the last number dialed.

Enter a phone number to dial.

Display the last outgoing, incoming and missed calls. Display the last outgoing calls.

Display the last incoming calls. Display the last missed calls.

System reads received message aloud, or stop message from being read.

See the previous message.

See the next message.

Reply to a received message using one of six fixed phrases.

Make a call to the sender.

Select a text or e-mail message account.

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Phone Setup

To pair a cell phone (when there is no phone paired to the system)

Select .

Select Yes.

Make sure your phone is in search or discoverable mode.

Select HandsFreeLink from your phone.

u If you want to pair a phone from this audio system, select HandsFreeLink Not Found, Continue, and then select your phone when it appears on the list. If your phone does not appear, you can select Refresh to search again.

The system gives you a pairing code on the audio/information screen.

u Confirm if the pairing code on the screen and your phone match.

This may vary by phone.

A notification appears on the screen if pairing is successful.

u You can prioritize a Bluetooth® device at the same time. Select Yes and then a device you want to prioritize.

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To change the currently paired phone

Go to the phone settings screen.

2 Phone Settings screen P. 423

Select Bluetooth Device List.

Select a phone to connect.

u HFL disconnects the connected phone and starts searching for another paired phone.

Select Connect , Connect , or

To change the pairing code setting

Select .

Select Settings.

Select Bluetooth / Wi-Fi.

Select the Bluetooth tab.

Select Edit Pairing Code.

Select Random or Fixed.

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To delete a paired phone

Go to the phone settings screen.

2 Phone Settings screen P. 423

Select Bluetooth Device List.

Select a phone you want to delete.

Select Delete.

A confirmation message appears on the screen. Select Yes.

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To Set Up Text/E-mail Message Options

To turn on or off the text/e-mail message function

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select the Text/Email tab, then Enable Text/Email.

Select Next.

u A pop-up menu appears on the screen.

Select On or Off.

To turn on or off the text/e-mail message notice

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select the Text/Email tab, then New Message Notification.

Select Next.

u A pop-up menu appears on the screen.

Select On or Off.

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Ring Tone

You can change the ring tone setting.

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Ring Tone.

Select Next, then select Fixed or Mobile Phone.

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Automatic Import of Cellular Phonebook and Call History

When Automatic Phone Sync is set to On:

When your phone is paired, the contents of its phonebook and call history are automatically imported to the system.

Changing the Automatic Phone Sync setting

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Automatic Phone Sync.

Select On or Off.

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Speed Dial

Up to 20 speed dial numbers can be stored per phone.

To store a speed dial number:

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Speed Dial.

Select New Entry.

u Select a number from the call history. From Manual Input:

u Input the number manually. From Import from Phonebook:

u Select a number from the connected cell phone’s imported phonebook.

When the speed dial is successfully stored, you are asked to create a voice tag for the number. Select Yes or No.

Select Record, or use the button and follow the prompts to complete the voice tag.

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To add a voice tag to a stored speed dial number

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Edit Speed Dial.

Select an existing speed dial entry.

u From the pop-up menu, select Edit.

Select Voice Tag.

u From the pop-up menu, select Record.

Select Record, or use the button and follow the prompts to complete the voice tag.

To delete a voice tag

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Edit Speed Dial.

Select an existing speed dial entry.

u From the pop-up menu, select Edit.

Select Voice Tag.

u From the pop-up menu, select Clear.

A confirmation message appears on the screen. Select Yes.

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To edit a speed dial

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Edit Speed Dial.

Select an existing speed dial entry.

u From the pop-up menu, select Edit.

Select a setting you want.

To delete a speed dial

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select Edit Speed Dial.

Select an existing speed dial entry.

u From the pop-up menu, select Delete.

A confirmation message appears on the screen. Select Yes.

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Phonebook Phonetic Modification Add phonetic modifications or a new voice tag to the phone’s contact name so that it is easier for HFL to recognize voice commands.

To add a new voice tag

Select .

Select Settings.

Select System.

Select the Voice Recog. tab.

Select Phonebook Phonetic Modification.

Select the phone you want to add phonetic modification to.

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Select New Voice Tag.

Select a contact name you want to add to.

u The pop-up menu appears on the screen.

Select Modify.

Using Record or the button, follow the prompts to complete the voice tag.

You will receive a confirmation message on the screen, then select OK.

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Select .

Select Settings.

Select System.

Select the Voice Recog. tab.

Select Phonebook Phonetic Modification.

Select the phone you want to modify phonetic modification.

Select a contact name you want to modify.

u The pop-up menu appears on the screen.

Select Modify.

Using Record or the button, follow the prompts to complete the voice tag.

You will receive a confirmation message on the screen, then select OK.

Continued 439

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Select .

Select Settings.

Select System.

Select the Voice Recog. tab.

Select Phonebook Phonetic Modification.

Select the phone for which you want to delete phonetic modification.

Select a contact name you want to delete.

u The pop-up menu appears on the screen.

Select Delete.

u The selected contact name has been selected.

Select OK.

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Select .

Select Settings.

Select System.

Select the Voice Recog. tab.

Select Phonebook Phonetic Modification.

Select the phone you want to delete phonetic modification.

u The contact name list appears.

Select Delete All.

You will receive a confirmation message on the screen, then select Yes.

Making a Call

You can make calls by inputting any phone number, or by using the imported phonebook, call history, speed dial entries, or redial.

Continued 441

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To make a call using the imported phonebook

Select .

Select Phonebook.

Select a name.

u You can also search by letter. Select

u Use the keyboard on the touch screen for entering name, if multiple numbers exist select a number.

Select a number.

u Dialing starts automatically.

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To make a call using a phone number

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Dial.

Select a number.

u Use the keyboard on the touch screen for entering numbers.

Select .

u Dialing starts automatically.

To make a call using redial

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Redial.

u Dialing starts automatically.

To make a call using the Call History Call history is stored by All, Dialed, Received, and Missed.

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Call History.

Select All, Dialed, Received, or Missed.

Select a number.

u Dialing starts automatically.

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To make a call using a Speed Dial entry

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Speed Dial.

Select a number.

u Dialing starts automatically.

When there is an incoming call, an audible notification sounds (if activated) and the Incoming call screen appears.

Press the button to answer the call.

Press the button to decline or end the call.

uuBluetooth® HandsFreeLink®uHFL Menus

The following options are available during a call.

Mute: Mute your voice.

Transfer: Transfer a call from the system to your phone.

Touch Tones: Send numbers during a call. This is useful when you call a menu- driven phone system.

The available options are shown on the lower half of the screen.

Select the option.

u The mute icon appears when Mute is selected. Select Mute again to turn it off.

Continued 445

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■  Receiving a Text/E-mail Message HFL can display newly received text or e-mail messages as well as 20 of the most recently received messages on a linked cell phone. Each received message can be

read aloud and replied to using a fixed common phrase.

A pop-up appears and notifies you of a new text or e-mail message.

Select Read to listen to the message.

u The text or e-mail message is displayed. The system automatically starts reading out the message.

To discontinue the message read-out, select

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Selecting a Text/E-mail Message Account If a paired phone has text or e-mail message accounts, you can select one of them to be active and receive notifications.

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select the Text/Email tab, then Select Account.

u A pop-up menu appears on the screen.

Select Text Messages or an e-mail message account you want.

Continued 447

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Displaying Messages

Displaying text messages

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Text/Email.

u Select account if necessary.

Select a message.

u The text message is displayed. The system automatically starts reading the message aloud.

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Displaying e-mail messages

Go to the Phone Menu screen.

2 Phone Menu screen P. 426

Select Text/Email.

u Select Select Account if necessary.

Select a folder.

Select a message.

u The e-mail message is displayed. The system automatically starts reading the message aloud.

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Read or Stop reading a message

Go to the text or e-mail message screen.

u The system automatically starts reading the message aloud.

2 Displaying Messages P. 448

Select Stop to stop reading.

Select Read again to start reading the message from the beginning.

Reply to a message

Go to the text or e-mail message screen.

u The system automatically starts reading the message aloud.

2 Displaying Messages P. 448

Select Reply.

Select the reply message.

u The pop-up menu appears on the screen.

Select Send to send the message.

u Complete appears on the screen when the reply message was successfully sent.

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Making a call to a sender

Go to the text message screen.

Select Dial.

Continued

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Automatic collision notification

If your vehicle’s airbags deploy or if the unit detects that the vehicle is severely impacted, your vehicle automatically will attempt to connect to the HondaLink operator. If connected, information about your vehicle, its location, and its condition can be sent to the operator*1; you also can speak to the operator when connected.

IMPORTANT: For vehicles equipped with HondaLink Assist, owner activation constitutes authorization for Honda to collect information from your vehicle needed to provide the service, and agreement to the Terms of Use at www.hondalink.com/TermsAndConditions. In a crash, HondaLink Assist will attempt to notify emergency services but NEITHER Honda-PRO NOR ITS SERVICE PROVIDERS GUARANTEE THAT SUCH NOTIFICATION WILL OCCUR.

Honda reserves the right to terminate HondaLink Assist services at any time or for any reason, and in the future may not be able to provide services due to changes in, or obsolescence of, technology integral to the service or changes in governmental regulation.

*1: Depending on your phone and adequate cellular coverage, your vehicle's location may not be sent to the operator.

Not available on all models

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To enable notification

Go to the Phone Settings screen.

2 Phone Settings screen P. 423

Select the Phone tab, then HondaLink Assist.

u A pop-up menu appears on the screen.

Select On or Off.

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