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2021 Honda CR-V Owners Manual - Audio Error Messages



Audio Error Messages

iPod/USB Flash Drive

If an error occurs while playing an iPod or USB flash drive, you may see the following error messages. If you cannot clear the error message, contact a dealer.

Error Message

Solution

USB Error*1, *2

Appears when there is a problem with the audio system. Check if the device is compatible with the audio system.

The connected USB device has a problem. See Owner’s Manual*2

Appears when an incompatible device is connected. Disconnect the device. Then turn the audio system off, and turn it on again. Do not reconnect the device that caused the error.

Unsupported Ver*1 Unsupported Version*2

Appears when an unsupported iPod is connected. If it appears when a supported iPod is connected, update the iPod software to the newer version.

Connect Retry*1, *2

Appears when the system does not acknowledge the iPod. Reconnect the iPod.

Unplayable File*1, *2

Appears when the files in the USB flash drive are copyright protected or an unsupported

format. This error message appears for about three seconds, then plays the next song.

iPod

Appears when the iPod is empty.

No Song*1 No Data*2

USB flash drive

Appears when the USB flash drive is empty or there are no MP3, WMA, AAC, or WAV*1 files in the USB flash drive.

iPod and USB flash drive

Check that compatible files are stored on the device.

Unsupported*1, *2

Appears when an unsupported device is connected. If it appears when a supported device is connected, reconnect the device.

*1:Models with color audio system

*2:Models with Display Audio

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uuAudio Error MessagesuiPod/USB Flash Drive

Error Message

Solution

Device No Response*1

Appears when the system does not communicate with a connected device. If it appears when a device is connected, contact your place of device purchase.

HUB Unsupported*1

Appears when only a HUB is connected. If it appears, connect a USB flash drive to the HUB.

*1:Models with color audio system

uuAudio Error MessagesuPandora®*

If an error occurs while playing Pandora®, you may see the following error messages. If you cannot clear the error message, contact a dealer.

Models with color audio system

Error Message

Solution

No Device Connected

Appears when no device is connected. Check the Bluetooth® and USB connection.

No Data

Appears when no data is available with Pandora® activated. Reboot the app and reconnect the device.

To begin listening, select a station from the stations list.

Appears when any station is not selected. Select a station from the station list on the device.

PANDORA ver unsupport.

Appears when Pandora® version is not supported. Update Pandora® to the latest version.

No station list on device. Use device to create station.

Appears when there is no station list on the device. Use the device to create a station.

PANDORA system maintenance.

Appears when the Pandora® server is in maintenance. Try again later.

Unable to play PANDORA. When stopped, log-in to PANDORA.

Appears you do not log in to Pandora®. Log in to Pandora®.

No network connectivity.

Appears when the network is deteriorated. Move the vehicle and check the reception of the signal.

Unable to play PANDORA. Please try again later.

Appears when the sending the data is failed for ten times and the device may have a malfunction. Try again later. Move the vehicle and check the reception of the signal.

* Not available on all models

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uuAudio Error MessagesuPandora®*

Appears when an incompatible device is connected. In order to have

any problems on a connected device, there is a possibility that the audio system cannot be recognized the device. Contact a dealer.

Models with Display Audio

Error Message

Solution

To begin listening, select a station from the Stations list.

Appears when there is no station list on the device. Use the device to create a station.

Unable to rate track. Please try again.

Appears when you try to skip a song or select Like/Dislike over the predetermined number of times in an hour.

Unable to play PANDORA. Please try again later.

Appears when the commanded operation fails. Try again later.

No Data

Appears when no data is available with Pandora® activated. Reboot the app and reconnect the device.

PANDORA App version is not supported.

Appears when Pandora® version is not supported. Update Pandora® to the latest version.

PANDORA system maintenance.

Appears when the Pandora® server is in maintenance. Try again later.

uuAudio Error MessagesuAndroid/Apps

Solution

Appears when Pandora® is unable to play music. Check your device.

Appears when Pandora® app is not installed on your device. Install Pandora® app to your device.

Models with Display Audio

If an error occurs while using the audio system or apps, you may see the following error messages. If you cannot clear the error message, contact a dealer.

*1:****part is variable characters, and will change depending upon where an error occurs.


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