For about a month now my coolant has been dropping in the reservoir about every 2 weeks. i had the oil changed today and asked the dealership to check and see what the problem is. they informed me it was leaking around the thermostat housing. this is in direct relation to the recalls but of course they say mine is not part of the recall. i wonder what ford will think if it catches fire and i'm injured and my children sue them! please help i'm on disability and can't afford the $450 the dealer wants to fix it.
Tl* the contact owns a 2013 ford fusion. the contact stated that while driving approximately 15 mph, the check engine warning indicator flashed intermittently, then the vehicle vibrated abnormally and stalled. the vehicle was taken to ford lincoln queens service, 92-12 173rd st, jamaica, jamaica, ny 11435, where it was determined that the engine needed to be replaced. the failure was caused by coolant leaking in to the engine which caused the engine block to fracture. the contact also mentioned that the vehicle was previously repaired by the same dealer ford lincoln queens service, 92-12 173rd st, jamaica, jamaica, ny 11435, under nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 44,000.
Tl* the contact owns a 2013 ford fusion. the contact stated that while the driver was driving 40 mph, there was an odor of burning wires that was emitted through the vehicle vent. the driver coasted to the side of the road, pop the vehicle hood and noticed smoke and flame was coming from the engine compartment. a person came and extinguished the fire. the fire department also extinguished the fire and file a report. there was no warning lights illuminated. the vehicle was towed tow yard and then to an independent mechanic and was diagnosed and informed the contact that the water pump, the heads crack due to the extreme heat that spill out oil which cause the fire. the water pump the pulley and heads needed to be replaced. the vehicle was not repaired and was not taken to a dealer. manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall and did not assist. the failure mileage was approximately 90,000.
Tl* the contact owns a 2013 ford fusion. while driving at low speeds and making turns, the vehicle stalled several times. there were no warning indicators illuminated. the vehicle was taken to roush ford (5575 keim cir, columbus, oh 43228, (888) 380-0264), but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 74,075.
While driving at 30 mph light came on that engine coolant is overtemperture. had to shut down the car as i was loosing power. contacted ford and told them that exactly what is in the 2012 recall of the engine overheating is what happened to me. they said at this time there is nothing they can do.
This vehicle was brought to brondes ford in maumee ohio several times to report the coolant level dropping. dealer could never find anything wrong. on 5/9/17 vehicle went in for an oil change and dealer marked coolant level was fine, did not add any. brought vehicle back on 5/13/17 reporting coolant low. back in 11/6/17 for low coolant. dealer found nothing wrong and topped off. 2/9/18 - dealer performs recall 17s09 vehicle brought back again as coolant is dropping. - dealer finds small leak in o-ring and repairs. 11/24/19 - i open the hood to find the coolant bottle completely empty with no warning message, check engine light, nothing. this was the whole purpose of this recall to prevent overheating and fires which is shown as completely ineffective on this vehicle. i request intervention by nhtsa as the fix propsed by this recall is shown as not working.*dt the consumer stated the dealer found that the low coolant and the check engine message were turned off. the were unaware of why or how the messages were turned off.*js
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle overheated and was towed to fox ford lincoln (2501 n elston ave, chicago, il 6047, (773) 687-7800). the vehicle was diagnosed, but the results were not disclosed. the vehicle was not repaired. the vin was included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was made aware of the failure and provided case number: cas24812891. the failure mileage was approximately 120,000.
Cylinder head leaked oil cause fire
Tl* the contact owns a 2013 ford fusion. while driving approximately 35 mph, "add engine coolant" displayed on the instrument panel. the vehicle was driven to its destination and parked for eight hours. when the vehicle was restarted, "engine temperature, overheated" was displayed. the contact stopped on the side of the road, checked the reservoirs, and added coolant. the contact noticed that the vehicle was leaking coolant. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 89,000.
I was driving my ford fusion and pressing the gas when it just came to a stop. it was like gas was not getting to the engine.
Frequently, when driving and the car has to idle- in traffic, at stop lights, etc.- the engine will stutter and shut off. this will happen repeatedly until the engine is driven at an increased speed.
Tl* the contact owned a 2013 ford fusion. while driving approximately 60 mph, the vehicle made popping sounds and smoke appeared underneath the hood. also, the overheating indicator illuminated. the vehicle was pulled over to the side of the road and, within seconds, became engulfed in flames. the fire department was called and extinguished the fire. a fire report was filed. there were no injuries. the vehicle was totaled and towed to a tow yard. the contact called a plus auto sales at 513-759-5470 (located at 9253 cincinnati columbus rd, west chester, oh 45069) where the contact was informed that the vehicle was included in nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling) the manufacturer was not made aware of the failure. the cause of the failure was not determined. the failure mileage was 90,000.
Tl* the contact owns a 2013 ford fusion. the contact stated that the driver's seat belt did not restrain properly. also, the engine overheated and white smoke appeared from the exhaust pipe. the vehicle was taken to citrus motors ford (1375 s woodruff way, ontario, ca 91761, (855) 451-7126) and was informed that the mechanical safety failures were included in an unknown recall and the vin was not included. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures and provided a case number. the failure mileage was approximately 75,000. *bf *tr
This ford fusion has been progressively dying as it comes to a stop or when just driving . it has been starting back up immediately but lately seems to not to start as quickly. also strange noise like blowing or puffing sound from under hood. this is on city streets and when slowing down for ramp stops. called dealership and until codes show up they can't tell us nothing.
2013 ford fusion began leaking coolant & eventually overheated! owner had to repair hoses & spark plugs.
Tl* the contact owns a 2013 ford fusion. while driving 15 mph, the overheat temperature warning indicator illuminated. the contact stated that the vehicle was running hot. the contact noticed that there was no temperature gauge to indicate that the vehicle was running hot. the contact had to pull up the digital dash display of the temperature coolant to see the coolant temperature. when the contact turned on the air conditioner to cool the temperature down, the temperature gauge indicator turned off and returned to normal. the contact also stated that there was no coolant sensor in the vehicle. in addition, while driving, the contact had to turn the air conditioner back on, but it did not turn off the temperature gauge indicator. also, the check engine warning indicator illuminated. furthermore, while driving up a hill, the engine began to shake and the temperature and engine warning indicators illuminated. the contact waited a while before restarting the vehicle and driving off. the contact stated that the coolant level was fine when the vehicle was serviced in june. the contact stated that there was no coolant sensor to warn that the coolant level was low. the contact was a former ford technician and diagnosed the vehicle. a cylinder head temperature overheat code appeared. the dealer was not contacted and the vehicle was not repaired. the manufacturer was notified via chat and referred the contact to nhtsa. the failure mileage was 95,000.
Tl* the contact owns a 2013 ford fusion. while driving 45 mph, the service engine required warning indicator illuminated. the vehicle was taken to stivers ford lincoln (4000 eastern blvd, montgomery, al 36116, (334) 613-5000) where the contact was informed that coolant was leaking into the engine and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 90,000.
When driving the vehicle will give a notification in the dash about low coolant- service required. the vehicle will then 'shut off' in the middle of no (highway, city road, or even parking lot) where and will say it's over heated. turn the vehicle off and then back on and it runs just fine for over 20 minutes and does it again. had taken to the local ford dealership and they 'fixed' the problem that lasted a week- they changed the thermostat, hoses, sensors.
While i started reversing towards my driveway entrance my vehicle got completely paralyzed as i changed gears from drive to reverse, my steering wheel, brakes and shift gear stoped responding, i managed to carefully move my car to a safety location but i was in a dangerous situation when i had to let my car slide down the road of my house in order to let the traffic (i had unintentionally caused) carry on. i then, put my cars emergency brake on and called my mechanic. luckily for me, this all happen infront of my house, actually, after the 2 hour drive i had finished coming from, my concerns are what if this incident would have happen outside of my town, or in the highway, my safety and even my own life was on the line for a few minutes, i can only be lucky for so long. a couple days after, i came to find out i did not have one recall incomplete but 3!, even more shocking, i did not receive notices for any of the 3 recalls from my cars dealership. i went to them immediately and now am waiting for them to call me back to schedule an appointment i been trying to make already for the past week but till today, i have yet not received a date.
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle overheated without warning and was unable to be driven. the 'engine coolant over temperature' warning message illuminated. champion ford lincoln (140 southtown blvd, owensboro, ky 42303, (270) 684-1441) indicated that the recall remedy for nhtsa campaign number: 17v209000 (engine and engine cooling) was provided in may of 2015; however, the failure recurred. the vehicle had to be towed. the contact felt that the vehicle exhibited the same failure as listed in the recall campaign. the contact was uncertain if the recall remedy had been performed. the manufacturer was notified of the failure. the failure mileage was not available.
I had a recall done for my engine overheating. now my engine is blown and worthless and i feel this is due to a faulty part put in to fix the overheating problem in my engine.
Tl* the contact owns a 2013 ford fusion. while driving at an unknown speed, the check engine and low coolant indicators illuminated. the contact drove the vehicle home and it was later towed to an independent mechanic who replaced an unknown sensor. the contact later found out that the vehicle was included in nhtsa campaign number: 12v551000 (engine and engine cooling). the dealer was not contacted. the contact called the manufacturer who confirmed the recall and informed the contact to send them the repair receipt. the contact sent the receipt and received reimbursement. a week ago, the check engine indicator illuminated again. the dealer was not called. the manufacturer was made aware of the failure and transferred the contact to nhtsa. the vehicle was not repaired. the failure mileage was approximately 120,000.
Tl* the contact owns a 2013 ford fusion. while driving at an unknown speed, the vehicle stalled without warning. the contact was able to restart the vehicle after several attempts. the vehicle was not diagnosed or repaired. crown ford (located at 256 swain st, fayetteville, nc 28303, (910) 920-9614) was called and stated that there were no recalls associated with the vehicle. the contact stated that the failure recurred several times. the vehicle was not included in nhtsa campaign number: 13v227000 (fuel system, gasoline). the manufacturer was notified of the failure. the approximate failure mileage was 144,488.
I went into my local ford dealership for a recall on july 2, 2019 and also told them my engine light was on and my car was overheating. in the last two years my vehicle has had two recalls fixed for this issue. i noticed within the last week not only was the engine light on but as i was driving the car began to suddenly jerk and start to overheat . i called ford customer service and they told me the recall for this issue for this was resolved and completed twice in the last two years... obviously not. i went to pick up my car from the service and noticed it was just sitting in the front outside of the service so i went to find someone for the keys. my vehicle would not start so they had to give me a jump. i asked to speak to the manager because my vehicle has no problems starting when i dropped it off that morning. so the manager came back after a while talking to the mechanic working on my vehicle and said "they had to jump it a few times because it kept turning off". so now i'm upset because he's telling me whoever installed it put in a smaller one than the one that should be there. i told him that's funny because i bought the vehicle here less than two years ago and it hasn't been changed since. now my vehicle will not turn on and has been sitting in the garage ever since because i can't afford the costly repairs.
Car has been overheating- took car to autonation ford in st.petersburg, fl. car had open recall from 2017 for sensor and was told that hose was bad- this took place not even a month ago and now the car is overheating again. i know this is an ongoing problem with ford fusions and known issues for ford. we purchase the car last year from toyota autonation. i have attempted to rectify that problem, but ford continue to charge for problem.
The bushing in the transmission shifter cable may degrade over time .
Tl* the contact owns a 2013 ford fusion. while driving approximately 65 mph, the message center displayed "coolant level low". the contact added coolant and continued driving. the contact also mentioned that the vehicle was evaluated and repaired per nhtsa campaign number: 17v209000 (engine and engine cooling) in november of 2018 by kerry ford (155 w kemper rd, cincinnati, oh 45246) where it was diagnosed that the cylinder head may have failed and the vehicle needed a new engine at the contact's expense. the vehicle was not repaired. the approximate failure mileage was 121,000.
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle was leaking coolant. while driving various speeds, the coolant warning indicator displayed "level low engine overheated". the contact coasted the vehicle over to the side of the road, powered off the engine, and waited for a while. the contact added coolant to the engine and the vehicle was able to drive normally. the vehicle was taken to sheehy ford lincoln of gaithersburg (located at 901 n frederick ave, gaithersburg, md 20879, (301) 358-4443), but was not diagnosed or repaired. the manufacturer was notified of the failure and did not assist. the failure mileage was 42,000.
Vehicle instrument displayed that the vehicle was overheating. vehicle was returned to dealer and thermostat along with coolant sensor were changed. vehicle was driven less than 2 miles and overheated again. vehicle returned to dealer. dealer advised that the engine failed, and needed to be replaced. dealer is replacing the engine.
Tl* the contact owns a 2013 ford fusion. the contact received a recall notice for nhtsa campaign number: 12v551000 (engine and engine cooling). the contact drove to malloy ford of charlottesville (2070 seminole trail, charlottesville, va 22901, 434-977-7960) and had the recall repair performed. afterwards, while driving 35 mph, the vehicle's extreme heat warning indicator began to flash and made beeping sounds. simultaneously, the vehicle began to lose power. the contact pulled off to the side of the road and shut off the vehicle. the vehicle was towed back to the dealer where it was diagnosed that the cooling valve and sensor were defective. the contact paid to have the vehicle repaired. after the vehicle was repaired, the contact continued to experience the same failure on multiple occasions. the manufacturer was notified of the failure and agreed to pay 50% towards the cost of a new motor. the contact was also informed that they could not guarantee that the failure would not recur despite having a new motor. the vehicle was not repaired. the failure mileage was approximately 60,000.
The car creates a constant loud air suction noise when accelerated. the sound becomes louder the faster you go when stepping on the acceleration pedal. there is no sound when the car is in idle and rolling without stepping on the acceleration pedal. the car was taken into the dealership for routine maintenance and asked to be drove by dealership to diagnose the sound. there are no warning lights or codes showing up. the dealership could not diagnose the problem.
Engine cylinder misfire with past engine block cracking due to another recall now coming back 5 years after initially recalled.
Tl* the contact owns a 2013 ford fusion. the contact received a recall notice for nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was taken to ganley ford (2835 barber rd, norton, oh 44203) where it was diagnosed that the leverage was fractured and needed to be repaired before the recall repair could be completed. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was approximately 140,000.
Vehicle stalls intermitently while at low speed 0-5 mph. no warning lights come on at panel. happened several times within last month. dealer check reveals no identifyable problems. happened at local intersections creating major hazard to occupants and other vehicles.
Tl* the contact owned a 2013 ford fusion. while driving 60 mph, the contact noticed smoke emerging from the rear of the vehicle. upon exiting the vehicle, the contact opened the hood and observed flames behind the engine. there were no injuries due to the fire. the fire department was contacted and extinguished the fire. the vehicle was towed to an impound lot and deemed destroyed. the vehicle was not diagnosed. the dealer and manufacturer were not notified. the failure mileage was unknown.
Tl* the contact owned a 2013 ford fusion. while driving 55 mph, the contact recognized smoke coming from the rear of the vehicle. the contact pulled the vehicle over onto the shoulder. when the contact opened the hood, something fell from the engine onto the ground and the engine caught fire. a police report was not filed. the fire department extinguished the fire. there were no injuries. the vehicle was totaled and towed to a tow lot. the dealer and manufacturer were not made aware of the failure. the cause of the failure was not determined. the failure mileage was 16,000.
Ford fusion 2013 while driving fuel gas cap will make a noise of air coming out, if it continues the car will turn off even when driving or stationary on both highway and street has happened more than 4 times ford agency said they will not fix it
While decelerating, the rpm jumps up to 4 or 5 and the cars shifts hard. does matter if i am going up an incline or or flat plain road...it happens.
Hello, on 03/14/2019 i chatted ford on my numerous recalls on my 2013 ford fusion. i was given case# (xxxxx) and told to take to a ford dealership for assessment on prior recall repairs. in 2017 we had a coolant recall and was told by dave littleton ford in smithville, mo. that we had anti-freeze all over our engine and they had to replace the whole engine. we never had any problems or signs that it had a coolant problem? we took in because we got the recall notice. my car has never ran right since. it idles fast etc. in december our flex plate cracked, now 3 months later it cracked again. our mechanic says the engine does not appear to have been lined up correctly with the transmission and we will continue to have issues because of the shotty mechanical work done by dave littleton ford. we have taken to gary crossley ford in kc, mo. they also agree there is shotty mechanical work done to the engine repair due to recall? we have been 2 weeks with no word on how this issue is going to be resolved and are without a car? i need some answers? the engine was not aligned correctly and sealant was put in places it should not have been when replaced. i am no mechanic but they have submitted in the claim they are sending in with greater detail candice says:the reason i am asking these questions is because we are not able to view claims entered by the dealer. i want to understand what it is that they were waiting for. so, they can complete the repair, they are just waiting for ford to say it can be done under the recall, is that correct? amy says: yes if i was not sold a car with a faulty part i would not have had coolant all over my engine to have to be replaced. if an appointed ford mechanic had correctly replaced engine i would not be in this situation? ford continues to close claims and ignore issues! case#(xxxxx) parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)
The engine get overheat and stop working. the coolant level keep decreasing along the driving, but didn't find any leaking. it should be related to ford recall 17s09
My car shutters at an idol or slowly taking off where it shuts off.this has happened more then once and the scary thing is i've pulled out in a intersection and the car shuts off. i have to put it in park and restart it.it's happening more often now my engine light just came on after this happing for over a month now.
Takat recall: driving car warning light comes on then off too fast to see what warning is. while driving on a street, car tries to stop on own like hitting brakes which i am not.
I was driving down the street. my car had no signs of trouble. suddenly smoke started coming from the heat vents on the dash. i was able to pull into a parking lot and get out of the vehicle. at this time i saw flames coming out from under the hood. i called 911. by the time of arrival of the fire dept the car was fully involved in flames.
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle was included in nhtsa campaign number: 17v209000 (engine and engine cooling), but the contact did not receive a notification. the contact stated that the engine functioned abnormally, there was a drastic reduction in speed, and an abnormal noise was heard. elder ford of tampa (9560 n florida ave, tampa, fl 33612) was notified and did not offer a loaner vehicle. the dealer scheduled an appointment for a later date to determine if the failure was related to the recall. the manufacturer was notified of the failure. the vehicle was not repaired. the failure mileage was not available.
The vehicle has an electrical glitch and when attempting to park the car it will show as park but will actually slip into neutral and roll forward or back if in a slight hill. also an manufacturing error is causing the car to abruptly stop while on driving. the rpms will increase by itself and then suddenly fall to 0 and the car will not be able to move. all the electrical components will still be on i.e. radio , heat , lights but the car will not move. it's no warning as to when it will just suddenly stop so it's extremely unsafe if driving on a highway.
Tl* the contact owns a 2013 ford fusion. the contact stated that the front and rear passenger doors would not open from outside of the vehicle. there were no warning indicators illuminated. the vehicle was included in nhtsa campaign numbers: 15v246000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). the dealer was not contacted; however, the recall notice instructed owners to schedule an appointment. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was unknown.
On january 3rd 2019 around 5am, i saw a signal saying "engine coolant over temperature" and another one regarding the steering wheel. i then noticed that my steering wheel was locked but i managed to park on the side of the highway. a vehicle behind me notified me that there was a fire. my vehicle caught on fire less than 24 hours after leaving ford service department for an oil change. records also show that my vehicle was part of a recall regarding the engine coolant, that may lead to fire. i received that recall letter days after my car broke down due to an engine coolant related issue and towed my vehicle to the nearest repair shop in 2017. after reception of that recall letter, i also made sure to take my vehicle to ford services, with the invoice of the repair that had just been done. they took my car to their shop and reassured me that the recall issue was resolved by the recent repair and filed for a reimbursement check from ford, that i have received. as of today, when i put my vin number to verify the recall, it says "incomplete". i filed a claim through ford on january 4th 2019, a day after the fire and has yet to hear from them.
Car stalls when driving or at idle
Tl* the contact owns a 2013 ford fusion. when the contact pulled into the parking lot at her job, the vehicle started smoking. the vehicle caught fire under the hood and exploded with parts landing into the street and onto other parked vehicles. there were no injuries. the police department stated that the contact could retrieve the incident report after christmas. the burned out vehicle planned to be towed away by the contact's finance company. the dealer was not called. the manufacturer stated that the vehicle was not covered under a warranty since it had over 56,000 miles. the manufacturer suggested the contact check with her insurance company. the vin was unknown. the failure mileage was 98,000.
I was driving down the road and, while parked at a stoplight, noticed smoke billowing out from underneath my hood. i pulled over and had my car towed to a mechanic. my mechanic said there was a problem with fluids leaking from my engine and that it was highly dangerous, routinely resulting in fires. my mechanic directed me to a recall 12s41 that covers 2013 ford fusions and said it was a match. however, ford has denied my claim citing my car wasn't covered with the recall. my car almost caught fire (my mechanic thinks it might have briefly ignited) and i would like the problem fixed by ford under this recall.