The computer system in this car registers the coolant temperature as hot when the car is running. as i was driving down the road the entire power of the car was turned reduced, making getting off the road very dangerous. testing revealed it was a faulty sensor for the coolant. several year models of this same vehicle have the same recall issue.
Vehicle began overheating at highway speeds of approximately 65 mph. vehicle slowed quickly as it entered "limp mode" on the interstate. driver was able to get off of interstate exit and pull to a parking lot. engine bay was extremely hot and the faint smell of smoke/burning was apparent. driver had to tow vehicle to ford dealership where it was found to be subject to recall 17s09.
tl* the contact owned a 2013 ford fusion. the contact stated that while driving at approximately 65 mph, the check engine warning light illuminated. the contact merged to the shoulder of the road where smoke was noticed coming from the hood and fire enter the vehicle. the fire department extinguished the fire. it was unknown if a police or fire report was reported. there were no injuries reported. the vehicle was destroyed. the vehicle was towed to a towing yard. the manufacturer was not notified of the failure. the approximate failure mileage was 79,950.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. while driving, the contact smelled a burning odor throughout the vehicle and saw smoke coming from the hood of the vehicle. the contact stated that the vehicle stalled and the engine caught fire. the contact was able to extinguish the fire. no police report was filed and there were no injuries. the vehicle was towed to the dealer where it was diagnosed that no compression was on the number two cylinder and the engine needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and stated that they would notify counsel and get back to the contact, but they did not offer further assistance. the approximate failure mileage was 80,000.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling); however, the part to do the repair was unavailable. the contact called town and country ford (6015 preston hwy, louisville, ky 40219) and was informed that the part to do the repair would not be available for two weeks. the manufacturer was made aware of the issue and stated that the parts were being made. the contact had not experienced a failure. the vin was not available.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 17s09000 (engine) however, the part for the recall repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that the vehicle was over heated which caused excessive smoke to emit from the vehicle's tail pipe. the contact took the vehicle to the dealer where the vehicle was diagnosed but the results were unknown. the vehicle was not repaired. and the failure recurred. the approximate failure mileage was 138,000. the manufacturer was not made aware of the failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. while driving various speeds, the temperature gauge increased and the vehicle overheated. the vehicle was taken to santos ford (617 w pacheco blvd, los banos, ca 93635), but the part was not available for the repair. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was contacted and stated that the part was not available for the repair. the approximate failure mileage was 205,000. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (parkway ford, 2104 peters creek pkwy, winston-salem, nc 27127, (877) 836-4271) did not give a specific date for when the part would become available. the interim notice indicated that the second letter would be sent in 2017 with no specified date. the manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.
Recall #17v-209 issued in april 2017 and still have not received the parts for the recall repair. considering that this defect could cause an engine fire, i find this extremely troubling and irresponsible of ford motor in not taking care of this in a prompt time frame.
My vehichle has had the check engine light go on and off numerous times in the last six months, and smelled a funny smell coming through the vents. i get regular maintenance, have had the codes read as well as diagnostic test performed. the most i have been told is that there was a p144c code which is something to do with the fuel system wrong. now when driving the vehicle began to stall. i took my car in to ford they told me that i needed 3000 dollars in work done and have yet to address the 17s09 recall even upon my concerns. i was treated unfairly at my local ford and took my car to another shop. now am being told that my car has been overheating and that my cylinder head gasket needs replaced. i have been in contact with ford and they wont even help, until they send a letter to me next week. my car is already in the shop and the recall needs to be adressed. i need help.
Tl* the contact owns a 2013 ford fusion. the contact stated that the steering wheel failed while driving 70 mph. during the failure, the power steering indicator illuminated and the steering wheel became difficult to control. shortly after, the contact was informed that the undercarriage of the vehicle was on fire. the contact was able to coast the vehicle onto the road shoulder. the contact noticed smoke under the hood. the police and fire departments were present and a fire report was filed. the vehicle was towed to an unknown location. the contact received a recall notification for nhtsa campaign number: 17v209000 (engine and engine cooling) in april of 2017. the parts were unavailable for the repair. the manufacturer was notified. the approximate failure mileage was 80,000. vin tool confirms parts not available.
In regards to nhtsa recall #17v209000 my car was serviced for a 75k maintenance point, the dealer was unable to address this recall due to parts being unavailble on 3/18/17. on 4/1/17 my car overheated and the engine shutdown during a drive from work to home, i had it towed to fremont ford and on 4/3/17 the dealership stated that the engine coolant was low, the heater hoses had to be replaced due to the overheating on 4/1/17, and that the repairs were not covered under the recall. i am quite certain that the dealer is liable for all repair costs for this incident due to negligence in failing to address the recall and misleading me as to the true cause of the overheating of my vehicle's engine.
On april 1, 2017, i was stopped at a red light on a highway on my way home from a trip when my engine temperature spiked and i lost all power to the engine. i was barely able to get it to the median. i had just heard about the recall that day coincidentally, so i had it towed to a ford dealership on monday. they determined that it was a cracked engine head due to overheating. the mechanic seemed unaware of the recall when i inquired, but they agreed to check into it. that was two and a half weeks ago. i was advised to contact ford and have been dealing with the regional customer service rep. ever since. ford has basically offered no information until today. today i was informed via e-mail that the recall is for the "coolant sensor" and "this does not cover the repair to replace the cylinder heads." i have read the recall and it states very clearly that the danger of the recall is overheating and a cracked cylinder head. i do not have an official estimate yet, but i have been advised it will cost me thousands to fix. this is a car that is less than five years old and 72000 miles, just out of warranty. i change the oil and check the fluids regularly. it was apparently burning antifreeze at fast enough to cause it to overheat and crack a cylinder head. mine did not catch on fire, but based on my understanding of the recall this kind of damage could have caused a fire and many have caught fire. based on my reading of the recall issued by ford, the only solution they are offering is a coolant sensor. rather than address the real issue of overheating and the resulting damages, ford is apparently trying to get away with merely installing a sensor that will give you a heads up before your engine explodes. surely this is unacceptable in a modern vehicle.
Vehicle recall related to localized overheating of the engine cylinder. received notice of recall in april of 2017 and there is still no fix
2013 ford fusion. consumer writes in regards to safety recall. *ld the consumer stated the manufacturer exceeded a reasonable amount of time completing the recall repair. *js
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle was taken to auto nation ford in margate, fl to be repaired per nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer stated that the hoses needed to be replaced to complete the recall repair. the vehicle was taken to an independent mechanic who diagnosed that the failure was related to the recall and that the coolant level sensor needed to be replaced. the manufacturer was contacted to determine the appropriate repair solution. the approximate failure mileage was 45,545. vin tool confirms parts not available.
I'll make it short. i'm experiencing the failing throttle body that ford has issued a customer satisfaction program for, including 2013 fusions. there's articles allover google covering this topic and im sure the nhtsa has heard of it because they were pursuing a recall and ford went ahead and did the customer satisfaction program. it occurs about once every 5-10k miles. which for me is about every other month. however, they refuse to service my vehicle because they say my vin is not included in the program. i find it disappointing that they admit there is a fault and it's common knowledge among the mechanics that the sensor inside the throttle body cover is known to go bad, but my vin just didn't make the magic "list" of vins included to be covered. i called the ford customer help and they basically told me that yes, it's unsafe and i should get it fixed, but no since my vin is not included (even though i'm in a 2013 fusion, which is included in the program) i have no coverage from the program. it's left me stranded on the side of busy 5 lane highways in detroit and lansing, with cars still going by at 80mph while i have to power off my car to let the sensor reset and then turn it back on and the car acts like nothing was ever wrong.
2013 ford fusion engine acceleration while driving. i was driving on the freeway at 65 mph with my husband and son. all of a sudden the car accelerated and would not stop. i pumped the breaks , when i realized that was not working i put my foot on the break all the way. the car finally started to slow down but would not completely and the engine was still in acceleration. when i was able to slow it down to a safe enough speed, i put the car in park and turned the engine off. we were able to get it to a dealership 2 miles away where it has been there since. the dealership is great, its ford corporate that is the problem. this is a major safety recall that needs action right away. we have been without a car for over 2 weeks. the dealership and ford corporate stated they have not seen anything like this. ford corporate has walked through steps with the technicians to try and fix the issue. they have replaced many parts and failed at every attempt. they still do not know what is wrong and refuse to accommodate us in any way. i cant even get a return call from ford corporate. time for a lawyer. this is a major safety issue and needs to be addressed before someone loses their life driving this car.
We were driving down the highway 2 hours from home and i had a warning light come on, engine coolant temptress overheated. so me and my husband pulled over on the side of the road everything looked fine, we had coolant.we sat for about 10 mins to be safe. and proceeded down the highway. after 2 mins we had another warning light come on steering system failure. at this point he couldn't move the wheel so we pulled over again and as soon as we stopped black smoke came in the vents and up the windshield. as we open our doors there is flames coming in the door on the front passenger side we quickly evacuated the vehicle and called 911.
When the car is warm, the vehicle will stall every time when restarted after it was turned off for less than and hour. loses all throttle response, have had a few scares when turning onto a busy road and vehicle stalls. no check engine light
Tl* the contact owns a 2013 ford fusion. while driving at low speeds in a parking lot, the vehicle stalled without warning. the vehicle was able to restart the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 40,000. updated 05/17/17*lj updated 05/25/2017 *js
Tl* the contact owns a 2013 ford fusion. on several occasions, while driving the vehicle at differing speeds, the vehicle stalled. the vehicle was taken to the dealer to be diagnosed. the dealer was unable to duplicate the failure. the vehicle was not repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 65,000.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 17s09000 (engine and engine cooling). the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. laird noller ford of topeka in topeka, kansas was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Car engine stalls when starting off and at slow speeds.
2013 fusion overheated on hwy, with no warning. overheated light came on, car started to sputter and quite, i was able to pull off the hwy. ford will not repair as part of the coolant recall.
After turning on the ignition and starting to drive away, the car engine will sputter, acts like its starving for fuel, starts bucking and then shuts off. no codes or warning lights are displayed. this has happened in parking lots and on street parking. it is very dangerous and i almost got in an accident when attempting to pull into traffic from a parallel parking stall on the street. pressing on the accelerator has no affect. after restarting the engine, it runs fine until i turn off the car. then it is random if it will occur at the next engine start. after owning the car for 3.5 years, this just started happening last week. it has happened 8 times over the last 7 days. at first is only happened 1 a day, but recently it is happening multiple times a day.
Car started on fire while driving on the highway going home for no reason lucky to get out
On february 5, 2017 the engine of my 2013 ford fusion caught on fire. the car began to smoke from under the hood while the car was in motion. i stopped and opened the hood to inspect and the engine was already in flames. the fire spread rapidly and the fire department had to be called to extinguish the blaze. my son and i were barely able to escape unharmed. i contacted ford on several occasions and they have been unwilling assist. they closed my original claim without addressing the issue. i also asked if there were any recalls related to engine fires and they state no. i feel i am unable to get any attention to this matter that put both mine and my son's lives in danger and also destroyed the sizeable investment i made into the purchase of a brand new vehicle. please assist!
My check engine light came on while i was on my way home from work. while sitting idle at a stoplight, the car warned the engine was overheating so i pulled over and shut it off for 20 minutes. the next morning when i went out to my car, i noticed a large amount of clear fluid had leaked out. on my way to the dealership, the check engine light went off and (according to the dealership) stayed off until i picked the car back up and started driving home. after running diagnostics at the dealership, it turns out that the engine bypass solenoid valve shorted out due to a faulty coolant tee on the heater core inlet. after doing some research, it seems that this was a recall on 2013 ford fusion se 1.6l cars. i contacted my local ford dealership and was told that my specific 2013 ford fusion se 1.6l was not part of this recall (although it was included in three other recalls from ford). after a simple search, i discovered that this seems to be a widespread issue with this car-regardless of the recall. apparently other 2013 ford fusion owners not included in the recall are experiencing the exact same engine coolant problem. it also seems the original recall had to be reopened to include additional vehicles. perhaps it needs to be reopened again.
A recall was issued early this year saying that my car could potentially catch on fire. they won't have the parts available until sometime in q4...i don't feel safe driving my car anymore as i drive about 100 miles/day.
We were driving 70mph cruise control on a highway, let off cruise control to decrease speed on the upcoming bypass and the engine immediately powered down and we coasted to a stop on the side of the highway bypass. the engine light and orange wrench appeared. the car would not start thereafter. we had to call family to get out 5 and 7 year old and a tow truck to take the car to a shop. *tr
Tl* the contact owns a 2013 ford fusion. while driving various speeds, the front passenger side air bag warning indicator illuminated "off", whether or not the seat was occupied. the contact also mentioned that the vehicle was difficult to start and would stall. the vehicle was able to restart after several attempts. there were no warning indicators illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was approximately 40,000.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. while attempting to accelerate from a stop sign, the engine stalled without warning. the failure was persistent. the vehicle was taken to an independent mechanic where it was diagnosed that the electronic throttle body failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 60,000.
Tl* the contact owns a 2013 ford fusion. while driving approximately 25 mph, the vehicle stalled and was coasted to a parking space. a "fuel economy" warning message appeared. the vehicle was turned off. upon attempting to restart the vehicle, the contact noticed smoke underneath the hood. once the hood was opened, flames were seen on the rear passenger side of the engine. the contact was able to extinguish the fire. the fire department was not called and a police report was not filed. there were no injuries. the vehicle was towed to a dealer where it was diagnosed that the engine head cracked from overheating, which sent oil to the hot turbo. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 12v551000 (engine and engine cooling). the manufacturer was not notified. the failure mileage was 80,000.
I was driving to work and noticed smoke coming through the vent inside the car. i pulled over and tried to get out the car my door wouldn't open so i had to punch it when i got out the car was on fire underneath the front tires. after the fire department investigated it was proven that the fire started from the engine compartment. *tr
Electronic throttle body malfunction, car was parked in a parking lot and after returning to my car i started it and put it into drive, as soon as i let of the brake and touched the gas peddle the car maxed out in rpm and the car accelerated on its own even after pushing on the brake resulting crashing into a light pole.
Left my house drove 5 miles, stopped to sisters house to drop off an item, 2-3 minutes later walked outside and found flames coming out of the hood on the passenger side near windshield. barely able to open door quick enough to get my purse out and it was engulfed. woke up a neighbor who came over with a truck to drag it away from house and garage. wasn't for him my sisters house would been lost as it took 25 minutes for fire department to show up. only thing not burned is the taillights. obviously there was an issue in the engine compartment. have read about a recall for this specific model for this specific reason. feeling like my insurance is not going to be very helpful with damages. what else can be done?
My car was overheating and leaking coolant. the ford dealership took my car in for recall repairs. they had it for about 1 week. however, my engine overheating light still comes on and now my engine fan sounds like a jet. it is super loud as if they altered it to keep my car from overheating and never repaired the recall issue. when the fan comes on so loud, you can hear a loud whistle through my av vents.
Beginning approximately 4 months ago, from a cold start in either a reverse or forward direction, my car would slowly lose power and within 30 seconds, stall. the electronics still function, however the car must be put into park, turned off, then restarted. after researching, i discovered that my car did fit the requirements for the "recall" given to 2013 fusions based on its assembly plant and assembly date. i visited my dealer, however they were unable to help because there "was no code thrown." indeed, no wrench or engine warning light was given at the time of my car stalling. it has now happened nearly a dozen times - the most recent occurring on dec 10, 2016 - and i expect it to keep happening unless the electronic throttle body is fixed. because the dealer believes that i do not fit within the requirements however, i am unable to have this issue taken care of.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called nourse ford (423 n bridge st, chillicothe, oh 45601, phone: (740) 773-7913) where it was diagnosed that the parts were not available for the repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available. *tt updated 8/22/18 *jb
Power steering system fault came on the dash. pressed the ok button and then noticed balls of fire coming from under the vehicle. i then tried to pull over. i couldn't brake, press the gas, or turn the steering wheel. the car then burst into flames and then the vehicle exploded and burned.
Yesterday i purchased a vehicle through an auto broker from manheim atlanta. no more than 6 hours later the vehicle caught fire while i was driving it and exploded multiple times. 7:30pm i was driving on 285 headed home and i noticed a warning on my dash stating that the power steering assistance has a fault at the same time i noticed balls of fire coming from underneath my car. i tried to get to the shoulder however the engine seized hindering me from doing anything. by the time the car slowed the interior was filled with smoke, i jumped out then the car exploded multiple times. *tr
My 2013 ford fusion caught on fire while my family and i were driving on the 405 freeway. we barely got out alive and the car was completely incinerated...burnt to pieces ! ireceived a recall for engine fires after the car caught fire and nearly took our lives!!. my 8 year old disabled daughter is so traumatized from this car fire. i don't know how ford can continue to still make these death trap cars.
My vehicle has 72000 miles on it. i was driving on i90 outside of buffalo when the car had trouble accelerating, it was unable to maintain speed and by the time i was able to pull off wold not move any farther. the dealership has diagnosed the issue as needing a new transmission. a plastic cap had melted into the transmission lines, and ford is refusing to cover the repair at 100%, as this was a manufacturer defect.
Car is equipped with 1.6 echoboost issue started last year car powered down for no reason dealer could not find problem. ford changed water pump at this time stating recall even though at this time i explained could smell antifreeze. car began to act up again changed spark plugs only to have one stick fixed problem at my expense ford explained never heard of this issue which is nonsense according to the numerous complaints noted online. got car back same day check engine light came on ford said it was fuel sensor which i paid. next week check engine light came back on finally dealer smelled antifreeze even though this has been brought to there attention. ford does not want to cover items even though this was a certified used car and has 65000 miles still under 100000 mile warranty. i was driving car when it stalled both times in winter when temps were below freezing. antifreeze did not leak in garage i did explain i noted moisture when changing plugs located around head. *tr
Tl* the contact owns a 2013 ford fusion. while the vehicle was idling, the coolant over temperature warning indicator illuminated, resulting in engine failure. the vehicle was towed to the dealer where it was diagnosed that the bypass valve and the heater hose failed and needed to be replaced. also, the power train control module needed to be reprogrammed. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 12v551000 (engine and engine cooling). the manufacturer was notified of the failure. the vin was unknown. the approximate failure mileage was 50,000.
This car (2013 ford fusion ecoboost) is 3 years old with only 50k miles. at slow speeds such as pulling out of a parking lot or coasting to a slow speed at a light or stop sign the engine just dies like it ran out of gas. you have to pull over and stop the car. you then have to restart the car. after a few seconds it starts just fine. it's random but becoming more frequent. it happened 3 times to my wife the other day. it's a safety concern and dangerous to drive in heavy traffic. the dealer said it's probably the electonic throttle body a very well known issue according to postings. part is $700 and labor $200 for a part that is covered under warranty for other ford fusions but not the ecoboost! my last ford fusion had the same problem. that cost me $500. i guess i didn't learn my lesson then but i've learned my lesson now. will get rid of this car and never buy ford again. i look at every ford fusion on the road now as a death trap waiting to happen. i hope to get rid of mine in time.
Tl* the contact owns a 2013 ford fusion. while driving 55 mph in stop and go traffic, the contact noticed smoke coming from the front of the vehicle. the contact pulled the vehicle over, turned off the vehicle, and noticed smoke coming from the front vents of the vehicle. there were no warning indicators illuminated. the fire department extinguished the fire and no reports were filed. there were no injuries. the vehicle was towed to an independent mechanic. the contact stated that the overheating sensor warning indicator previously illuminated, which indicated that the vehicle overheated when it actually had not. the vehicle was towed to an independent mechanic who diagnosed that the coolant temperature sensor malfunctioned and coolant was leaking onto the sensor. the sensor connection was damaged. the manufacturer was not notified. the contact found nhtsa campaign number: 12v551000 (engine and engine cooling), but was unsure if vehicle was included. the vin was invalid. the failure mileage was unknown.
Tl* the contact owns a 2013 ford fusion. while driving approximately 65 mph, the engine coolant warning indicator illuminated without warning. the vehicle was towed to the dealer where it was diagnosed that there was a crack in the cylinder. the engine needed to be replaced. the vehicle was not repaired. the vehicle was previously remedied per nhtsa campaign number: 12v551000 (engine and engine cooling). the manufacturer was made aware of the failure. the vin was unknown. the approximate failure mileage was 64,000.