Problems with 2011 Ford Fusion ELECTRICAL SYSTEM

I pulled in my driveway, parked 2011 ford fusion and then shut vehicle off. i returned, started vehicle, went to start driving my vehicle out of driveway and the car started beeping and listed that the power steering did not work. i looked it up online and there was a recall for steering: electric power assist system failure (15v340000 or 15s18). i took to dealership and will attach quote which their recommendation is exactly what ford's recommendation was. however my car doesn't fall into the correct date for this recall, i am happy that i was not driving 75mph down insterstate 70 in wheeling, wv or driving up to west liberty, wv where i work. either could have resulted in a horrible accident for me, my kids and potentially other vehicles involved. the car has only 73,000 miles on it roughly and is in excellent condition.

The steering wheel started to jerk. shortly after this happened, the power steering stopped working entirely. the instrument panel displayed a notice that said service power steering now. the tcs light came on when the power steering stopped working.

Car came up with "service advancetrac/service power steering now" error codes.

I was driving in a 45 mile lane, my electric power steering hopped off and power steering service now came on. my car hit the curb and landed in someone yard. very terrifying. i contacted ford and they said they will not replace it. because i don’t meet the guidelines for the recall. my car is over 150,000 miles. and i will have to pay. i felt like this is not okay i only had this car for 2 months and the owner never took it in when it was under 150,000 miles. if it’s on recall it shouldn’t have a time frame to get it fix. if they messed up on their end fix it. now they asking me to pay out of pocket to fix on their behave.

The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. is not safe and i have replaced 3 times since 2014. it can happen while sitting and driving, does not matter. i have reached out to ford they must not care because i have been told its not their problem, or to get over it.

Faulty driver's side door latch will not open from the inside. the vehicle was parked. after climbing out the passenger side door and walking around the car the driver's door did open from the outside. ford lists a recall for 2013-2014 fusion, but not earlier years. an internet search shows i am not the only 2011 owner with this safety issue.

For the last year experiencing progressively worsening drivability issues. the most concerning is steadily increasing throttle lag (time between applying more pressure to accelerator and vehicle responding), which i view as a safety issue. the vehicle does not respond appropriately when applying throttle, which may increase risk of accident b/c vehicle may not accelerate properly when needed either placing me at risk because it leaves me in the path of another vehicle or prevents my vehicle from expeditiously responding to avoid another vehicle.. secondarily vehicle now operating almost exclusively in gas power mode (worsening mpg efficiency) but also causing jerking/hesitation when transitioning between gas/ev modes. this powertrain was not designed to work in gas only but as a partnership between gas/ev, therefore in gas alone is not working properly. internet search reveals many other owners experience same problem. to dealer service x 3 - 1st 2 dealer said nothing wrong. finally given a ford service bulletin (attached) that ford is aware for at least 4 months and forbids service to the car! thus i have an unsafe vehicle that ford has no solution for repair for at least 4 months, and no indication of when this will be addressed.

My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. she couldn't even turn the steering wheel. if she had been driving with our 2 year old son in the cat they could have been killed. there are many others that i have found with the same problems why had this not been recalled, serious injury or death could occur. then there would be multiple lawsuits

The vehicle was stationary. the inside door handle and lock broke at the same time. two ways to get out, rolling the window down and opening from outside or pulling the handle and lock at the same time on the inside. the door will not lock.

Power steering keeps going out. mechanic fixes but only last a few miles ththeththen goes out again.

Steering keeps pulling to the left, dome lights stay on while driving

Tl* the contact owns a 2011 ford fusion. while driving 65 mph and changing lanes, the steering wheel became difficult to turn. in addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. the contact called cavalier ford (1515b s. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 115,702.

I was driving home when out of nowhere my car starts dinging saying 'service power steering now' & i lost control of the power steering.. the wheel immediately locked.

Tl* the contact owns a 2011 ford fusion. the contact stated that the driver's side door failed to open from inside the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or a dealer. the manufacturer was notified of the failure. the failure mileage was not available.

I took my 2011 ford fusion to the ford dealership in harlingen tx. they verified the vehicle was up for recall since it has not been repaired. the mechanics took the car in and repaired the car after 7 days of dropping it off. on day 7 they called me that it needed a tie rod which i purchased and delivered first hand. 2 hours later they called me that i had to pay $1,300 because the car was not up for recall and that if i didn't pay they would be putting my broken part back on and releasing the car to me. i went on to complain to the manager and they managed to take $500 out for the repairs they have done that were supposed to be up for recall. i waited 7 days to find out i was being charged for a service that was supposed to be free. recall number 15no1 and 15no2. i have recite and video of the confrontation. i had already wrecked the car due to the steering issues. i also repaired the damaged after the accident to later find out it was up for recall!

I had a recall on my car last year 2017. i took it to be fixed. they replaced the throttle body and power steering module. after having that replaced i later notice my car wasn't driving right. there was a whining noise and a noise coming for steering wheel. so i took my car back to have it check out.the guy said it will cost $130.00 for them to check my car. i asked if cost to check the part they replaced because my car was driving the same since they fixed it. it took less than an hour for them to tell me that there wasn't anything wrong with the parts that was replaced. now my car has been going down since. so june 30,2018 i took it to a mechanic for oil change and he told me that i should take my car to dealership to get rack and pinion check.he express to me that i should get it looked at soon because my wheel seem like it will lock. august 5,2018 i was driving the express way and almost lost control of my car. it kept swerving back and forward in and out of lane. i was trying to avoid hitting the car on my right side and hitting the brick wall on my left. i to brake on the expressway almost coming to a complete stop to get control of the car. i thank god there wasn't a car behind me. i had to replace the tail light several times. there a static noise coming from the center dash.

The a/c blower resistor and the blower resistor connector has burned and melted 2 times since i bought this car in 2012. as i was driving a/c would blow hard for a minute or so the go out, and the final time it went out both times my passenger saw smoke at his feet from under the glove box.

Driving 8 hours, 70 mph, on 92 outside temp day the car started making a thumping sound when breaking/steering simultaneously. steering became somewhat stiffer. the sound got louder as time went on, possibly due to extreme heat. wife was with me and we both became very worried because we were in atlanta 5 pm traffic. we made it home and i began an information search. i found that our 2011 ford fusion was included in a field service action 15n01. i spoke with the local ford service manager and was told that did not apply to the symptoms i described because there is no advance indication that the electric controlled steering is going out - it just goes out. ford's own report mentions this being possibly dangerous but downplays the concern by saying steering is still possible, just more difficult. i called ford customer service for some support but other than recommending a diagnoses and saying she is not a tech, offered no meaningful information. she did admit she would not want to drive a car with this condition existing. last, i tried to get information via live chat and when i sent the fsa number, i was actually blocked of my ability to question him and he ended the chat. frankly, i would like to hear the response of a ford management person to the question "would you allow your dearest family members ride in a vehicle that show frightening symptoms of a steering issue knowing the existence of the 'field service action' which is about the steering going out.

Tl* the contact owns a 2011 ford fusion. the contact stated that the eps warning indicator illuminated within less than a month of owning the vehicle. the power steering ability failed to function each time the warning indicator flashed. the contact stated that it was extremely difficult to turn the steering wheel in either direction. in addition, the vehicle stalled more than once without warning. the vehicle had not been diagnosed by a dealer or an independent mechanic. the independent facility that sold the vehicle made no mention of it being included in nhtsa campaign numbers: 15v340000 (steering) and 15v793000 (fuel system, gasoline). the manufacturer was notified. the failure mileage was not available.

Steering wheel locks up on occasion , not all the time , you wont be able to steer

I was backing up in my 2011 ford fusion and that electronic power steering went out thank god i was not on the freeway or it would have been horrible

When i start my car i get a power steering assist failure and a service advance trac message. i can not turn my steering wheel and my car acts as if it won't do anything. i can turn my car off, wait, then start again and it is fine. my passenger seat belt also will randomly not click into the buckle or come unlocked. now this is after ford supposedly fixed another recall causing my car to drop to a low speed out of nowhere.

I came home from shopping and was unable to open my driver side door to exit the car. this is a safety issue, i have owned previous vehicles and never had issues that a door would not open. i had to open my driver side window and actually reach out to open the car door. this was a issue that was ongoing for ford fusions as i have seen several complaints regarding the faulty door latches.

Cross traffic alert system malfunction and rear park aid alert malfunction.

Vehicle repaired 4 times for inoperable blower motor. fan/blower will either fail outright, or operate intermittently for several weeks and eventually complete failure. will fail either in winter or summer when fan is used the most. the first two times (3/1/2014 & 3/14/2016) the resistor control assembly was replaced along with the wire harness. the third time (11/29/2016) the blower motor was replaced. the fourth time the blower motor connector was replaced. obviously these connectors are melting due to the current drawn by the blower motor. i believe there may be a tsb issue, but ford refuses to assist as the vehicle is out of warranty. the dealership refuses to help or honor any warranty because they manage to replace "different" parts each time, though i believe that if the blower motor, the resistor, and all connectors were all replaced at the onset when the vehicle was under warranty one or more of these repairs could have been avoided. there is a safety issue presented during when the fan blower stops working suddenly, and the windshield will not defrost in the winter. this has happened while driving. during the summer during high humidity, the sudden failure of the fan blower motor also causes the driver windshield to fog up abruptly, also a safety hazard. both have happened to me. the cost of the repairs $368, $455, $165 (~$1000) thus far with the first claim being under warranty. i'm concerned that after 4 visits for the same concern, this will repeatedly happen. not sure if it makes a difference but my vehicle has the integrated onboard navigation system.

I was driving on a busy city street during rush hour when i noticed the car jerking when it changed gears. the rpm would shoot up high then back down while losing power to the vehicle. i managed to get to an auto advance store where i had a diagnostic done since my check engine light was on. the diagnostic came back with code po455 twice and po457 twice. it was then explained that too much air was getting into my fuel system. i proceeded to go to the ford dealership, which was a half mile away. on the way, my car continued to jerk and loose power and some points. then everything digital which one displays my mileage and the other displays how many mile till empty displayed intermittent lines and the wrench illuminated on my dashboard. at this time my car was on but quickly lost power to go forward. it almost got rear ended by the car behind me. i put on my turn signal and i coasted to the side of the road, turn off my car waited a few minutes the turned back on and put it in drive. the car would not move forward. the engine just revved up like i had it in neutral. i put it back in park then put it in reverse. the car would operate in reverse. had to have car towed to dealership. three months prior to this incident, i had to take my car to the dealership because of excessive battery acid on my positive terminal that had eaten through the wiring harness. had to have harness and battery replaced. i still notice issues of battery acid accumulating around the screws on the battery harness and positive lead again.

My cars winshield wipers have a short in them when i put on air. the my car keeps shaking when driving. my airbaga still arent working and car feels like its still idling rough. all of rhe recalls were fixed but still having same problem. car was in motion for vibrating and parked when i noticed air bags

Tl* the contact owns a 2011 ford fusion. while driving, the battery cable fractured and caused an electrical spark/current. the failure could have potentially led to a fire. the vehicle was taken to ford country of henderson, nevada and the battery cable was replaced. the manufacturer was made aware of the failure. the failure mileage was 37,000.

Issue happened while vehicle was in motion. instrument cluster light goes off and on every second with beeps and changing messages: tire pressure monitor fault, door ajar. vehicle left/right turn signals stopped working completely. issue resolved by itself after 10 minutes driving. however radio system stopped working completely after this incident. there is video recorded by someone else showing this issue https://www.youtube.com/watch?v=0aykjosudew . dealer did not fix anything, telling that there are no messages in computer.

One night i was driving in the city to run some errands. the vehicle was in motion approximately 30 to 35 miles per hour in a main street when i suddenly hear a sound coming from my vehicle alerting me that the wrench light detected a malfunction. at the moment i was alert and viewing my dash regarding the illumination it threw until i suddenly felt my steering gear become really stiff and pulling me to the side near the curb really fast. i had lost control of my vehicle to steer that resulted in my vehicle jumping up the curb and colliding with a light pole damaging the passenger side of my front bumper and passenger front and rear door. the majority of the damage happen to my vehicle which left scratches, dents, and paint and body damage to pretty much the right side of my vehicle. the light pole considering the impact from jumping up the curb assisted in not causing any street damage toward the street light. i reported the incident immediately to my insurance company to file a claim. eventually i was informed by a few of my coworkers that there was a recall issued about the steering gear on the 2011 ford fusions. i took it to my ford dealer in which was a really horrible experience since they automatically closed there door in my face when i informed them about the steering gear issue and recall. there excuse was my vin did not match the recall issued so there was nothing they can do. ford then quoted me over $2000 for parts and labor and programming. i was so pissed and left empty handed since down the road i had no choice but to purchase the steering gear and yet to still sell me a defective one that i had an outside shop perform the work twice. after my repairs i spoke to the service manager for a reimbursement in which till this day, they do not want to issue me one.

6 months old car had transmition and electrical problems, driver door lock not opening, ac went out! air bags sensor out, and now experiencing 2nd transmition issue. dealership is not taking full responsibility for it, as transmition was replaced at another garage! have been dealing with this car since 2012. hard jerking.

Tl* the contact owns a 2011 ford fusion. while approaching a red light with the brake pedal depressed, the vehicle began to accelerate independently without warning. the contact had to apply the emergency brake in order to stop the vehicle. earlier that day, while driving 10 mph, the sensors on the instrument panel and heater failed. the contact shut off and restarted the vehicle; however, the electrical power did not return until minutes later. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 65,000.

Tl* the contact owns a 2011 ford fusion. while the vehicle was stationary, the blower motor resister malfunctioned. the contact stated that the wires associated with the component melted. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 120,295.

Tl* the contact owns a 2011 ford fusion. while the driver was making a left turn, the steering wheel seized and became extremely tight when it was turned in either direction. classic ford of madison (6251 n ridge rd, madison, oh 44057, 1-(440) 417-1100) diagnosed that the two front control arms needed to be replaced. the vehicle was also taken to avenue auto clinic (1170 mentor ave, painesville, oh 44077, 1-(440) 639-9956) where it was diagnosed that the electronic computer and the electronic steering motor needed to be replaced. the vehicle was excluded from nhtsa campaign number: 15v340000 (steering) and was not included in nhtsa action number: pe14030 (steering). the manufacturer was notified and provided no assistance. the failure mileage was not available. *tt*jb

Drivers side inside door latch broke. could not open door from inside the car. had to put window down and reach outside the car to open door.

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle stalled more than four times after the warning indicator wrench illuminated. the vehicle was taken to a mechanic who diagnosed that the fuel throttle body needed to be replaced. the vehicle was also taken to the dealer for diagnostic testing. the vin was included in nhtsa campaign numbers: 15v793000 (fuel system, gasoline) and 15v340000 (steering). the manufacturer was notified. the approximate failure mileage was 93,545. vin tool confirms parts not available. parts distribution disconnect.

Tl* the contact owns a 2011 ford fusion. the contact stated that the air conditioner began to blow cold air, but changed to hot air independently. the vehicle was not diagnosed nor repaired. the manufacturer was notified of the failure. the failure mileage was 44,557. updated 03/07/17*lj *cn

My driver side door latch would not open... went to the dealers and they told me that 2012 , 2013 have been recalled buy not my year.

The vehicle is very hard to steer. electric power steering is out

Tl* the contact owns a 2011 ford fusion. the contact stated that there was an odor of fuel coming from the vehicle. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 15v793000 (fuel system, gasoline). however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not aware of the issue. the failure mileage was approximately 52,000. vin tool confirms parts not available. updated 04/20/16*lj the consumer stated there was a problem with the transmission and the steering. also, the vehicle would suddenly stall, while driving. updated 05/11/16.*jb

Electric locks on drivers door will not disengage by hitting the door button or the remote -must lower window and reach through to unlock from the outside. being trapped inside the car is a safety issue. mileage when problem first occurred was approximately 91000.

'3 may 2013 (mileage 32,800) moab, utah. driving in the mountains around moab for my daughters wedding. one passenger in the car beside myself. while driving around a sharp curve, all the electronics in the car went dead. the engine shut down, all lights on the dash, the radio, ac all stopped working. power steering, power brakes were non-functioning. this happened a total of five times. '26 august 2015 (mileage approximately 55,600) time: 6:00pm. driving home from work. i'd stopped at a street light and when i pulled sharply out onto main road, the car went dark again and all electrical systems shut down. i quickly restarted it by shifting into neutral and starting it with the key. three blocks later, it happened again. this was the first time it had happened on a straightaway. i was driving by myself. '6 september 2015 (mileage approximately 55,950 between san juan capistrano and lake elsinore, ca. coming out of a sharp curve in the road while going uphill all electrical components of the car shut off. i shifted into neutral, turned the key, and the engine started up again. '19 november 2015 (mileage approximately 56,751) went over a speed bump with another passenger in the car. the ford fusion shut down again, and after i restarted it, two hundred yards later did it again. 'ford has tried to locate the problem three times. finally replaced throttle body on 22 sept. and said that fixed problem. it didn't! ford corporation customer service now refuses to return my last five calls

The above car displayed a trouble light. a mechanic used an odb ii scanner and diagnosed the engine problem with the code "p2119" i did some research on line and found out that this is a common problem involving the throttle body. is this a recall item?

Tl* the contact owns a 2011 ford fusion. while driving approximately 50 mph, there was a burning odor coming from the passenger side glove box. the vehicle was not diagnosed or repaired. on another occasion, while turning left or right, the steering wheel became difficult to maneuver without warning. the vehicle was taken to the dealer where the technician informed the contact that the vehicle was operating as designed. the manufacturer was not notified of the failure. the failure mileage was 118,000. updated 11/19/15*lj

We had a recall on power steering.had it checked by dealer told it was good then few days later power steering went out. the dealer worked on it 3 times then sent it back still tore up. the dealer is ed sherling ford in enterprise al 36330.

Tl* the contact owns a 2011 ford fusion. while driving 65 mph, the vehicle jerked, all the instrument panel lights illuminated, and the vehicle stalled. the contact restarted the vehicle, but the failure recurred three times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 126,000.

Tl* the contact owns a 2011 ford fusion. the contact stated that the vehicle was taken to the dealer on august 20, 2015 to complete the recall repair for nhtsa campaign number: 15v340000 (steering). the contact was not experiencing any failures before the recall was completed. within a week, the advanced track warning light illuminated and the various gauges and warning indicators illuminated on the instrument panel. after the software update, the vehicle had a sudden loss of power. the vehicle was taken back to the dealer who stated that there was an electrical short within the module connections associated with the power steering. the vehicle was at the dealer for weeks as they diagnosed the vehicle. the manufacturer was notified and provided no remedy. the failure mileage was not available. ma 10/25/15

Car was traveling 60mph on straight road when it jerked and wrench light and check engine light and abs and stability lights came on. pulled to side of road and shut off car. restarted and drove 100 feet and wrench light came back on and once again pulled over to shoulder to restart car. after 2nd restart it drove fine for 15 minutes and then stalled completely, once again restarted car and drove 5 feet it once again stalled and lost all power. restarted and drove for 10 minutes to have it start jerking at a stop light and then stall out once i pulled into work.

Tl* the contact owns a 2011 ford fusion. when the contact started the vehicle, the power steering assist warning light illuminated on the instrument panel. the vehicle was taken to a dealer where it was diagnosed that the power steering malfunctioned. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 15v340000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the approximate failure mileage was 96,275.

The blower resistor and blower resistor plug has caught fire and melted. i have pictures. this causes you ac to come on and off intermittently.