We have classified the 156 complaints from 2011 Ford Fusion about ELECTRICAL SYSTEM into the following categories.
I pulled in my driveway, parked 2011 ford fusion and then shut vehicle off. i returned, started vehicle, went to start driving my vehicle out of driveway and the car started beeping and listed that the power steering did not work. i looked it up online and there was a recall for steering: electric power assist system failure (15v340000 or 15s18). i took to dealership and will attach quote which their recommendation is exactly what ford's recommendation was. however my car doesn't fall into the correct date for this recall, i am happy that i was not driving 75mph down insterstate 70 in wheeling, wv or driving up to west liberty, wv where i work. either could have resulted in a horrible accident for me, my kids and potentially other vehicles involved. the car has only 73,000 miles on it roughly and is in excellent condition.
The steering wheel started to jerk. shortly after this happened, the power steering stopped working entirely. the instrument panel displayed a notice that said service power steering now. the tcs light came on when the power steering stopped working.
Car came up with "service advancetrac/service power steering now" error codes.
I was driving in a 45 mile lane, my electric power steering hopped off and power steering service now came on. my car hit the curb and landed in someone yard. very terrifying. i contacted ford and they said they will not replace it. because i don’t meet the guidelines for the recall. my car is over 150,000 miles. and i will have to pay. i felt like this is not okay i only had this car for 2 months and the owner never took it in when it was under 150,000 miles. if it’s on recall it shouldn’t have a time frame to get it fix. if they messed up on their end fix it. now they asking me to pay out of pocket to fix on their behave.
The blower motor connector and blower motor resistor will melt with use, which causes smoking to come from the passenger side flood under the glove box. is not safe and i have replaced 3 times since 2014. it can happen while sitting and driving, does not matter. i have reached out to ford they must not care because i have been told its not their problem, or to get over it.
Faulty driver's side door latch will not open from the inside. the vehicle was parked. after climbing out the passenger side door and walking around the car the driver's door did open from the outside. ford lists a recall for 2013-2014 fusion, but not earlier years. an internet search shows i am not the only 2011 owner with this safety issue.
For the last year experiencing progressively worsening drivability issues. the most concerning is steadily increasing throttle lag (time between applying more pressure to accelerator and vehicle responding), which i view as a safety issue. the vehicle does not respond appropriately when applying throttle, which may increase risk of accident b/c vehicle may not accelerate properly when needed either placing me at risk because it leaves me in the path of another vehicle or prevents my vehicle from expeditiously responding to avoid another vehicle.. secondarily vehicle now operating almost exclusively in gas power mode (worsening mpg efficiency) but also causing jerking/hesitation when transitioning between gas/ev modes. this powertrain was not designed to work in gas only but as a partnership between gas/ev, therefore in gas alone is not working properly. internet search reveals many other owners experience same problem. to dealer service x 3 - 1st 2 dealer said nothing wrong. finally given a ford service bulletin (attached) that ford is aware for at least 4 months and forbids service to the car! thus i have an unsafe vehicle that ford has no solution for repair for at least 4 months, and no indication of when this will be ...
My fiance went to start the care to go to work and the power steering assist failure and service advancetrac warnings were on. she couldn't even turn the steering wheel. if she had been driving with our 2 year old son in the cat they could have been killed. there are many others that i have found with the same problems why had this not been recalled, serious injury or death could occur. then there would be multiple lawsuits
The vehicle was stationary. the inside door handle and lock broke at the same time. two ways to get out, rolling the window down and opening from outside or pulling the handle and lock at the same time on the inside. the door will not lock.
Power steering keeps going out. mechanic fixes but only last a few miles ththeththen goes out again.
Steering keeps pulling to the left, dome lights stay on while driving
Tl* the contact owns a 2011 ford fusion. while driving 65 mph and changing lanes, the steering wheel became difficult to turn. in addition, the check engine, low tire pressure, and stability control system warning indicators were illuminated. the contact called cavalier ford (1515b s. military hwy, chesapeake, va 23320, 866-385-6930) and was informed that the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the failure mileage was 115,702.
I was driving home when out of nowhere my car starts dinging saying 'service power steering now' & i lost control of the power steering.. the wheel immediately locked.
Tl* the contact owns a 2011 ford fusion. the contact stated that the driver's side door failed to open from inside the vehicle. the vehicle was not diagnosed or repaired by an independent mechanic or a dealer. the manufacturer was notified of the failure. the failure mileage was not available.
I took my 2011 ford fusion to the ford dealership in harlingen tx. they verified the vehicle was up for recall since it has not been repaired. the mechanics took the car in and repaired the car after 7 days of dropping it off. on day 7 they called me that it needed a tie rod which i purchased and delivered first hand. 2 hours later they called me that i had to pay $1,300 because the car was not up for recall and that if i didn't pay they would be putting my broken part back on and releasing the car to me. i went on to complain to the manager and they managed to take $500 out for the repairs they have done that were supposed to be up for recall. i waited 7 days to find out i was being charged for a service that was supposed to be free. recall number 15no1 and 15no2. i have recite and video of the confrontation. i had already wrecked the car due to the steering issues. i also repaired the damaged after the accident to later find out it was up for recall!