Connected Services
Navigation
Navigation requires a specific OnStar or connected service plan. PressQ to receive Turn-by-Turn directions or have them sent to the vehicle’s navigation screen, if equipped.
Turn-by-Turn Navigation
1. PressQ to connect to an
Advisor. 2. Request directions to be
downloaded to the vehicle. 3. Follow the voice-guided
commands.
Using Voice Commands During a Planned Route
Functionality of the Voice Command button, if equipped, may vary by vehicle and region. For some vehicles, press= to open the OnStar app on the infotainment display. For other vehicles press= as follows.
Cancel Route
1. Press=. System responds:
“OnStar ready,” then a tone. 2. Say “Cancel route.” System
responds: “Do you want to cancel directions?”
3. Say “Yes.” System responds: “OK, request completed, thank you, goodbye.”
Route Preview
1. Press=. System responds:
“OnStar ready,” then a tone. 2. Say “Route preview.” System
responds with the next three maneuvers.
Repeat
1. Press=. System responds:
“OnStar ready,” then a tone. 2. Say “Repeat.” System responds
with the last direction given, then responds with “OnStar ready,” then a tone.
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Get My Destination
1. Press=. System responds:
“OnStar ready,” then a tone. 2. Say “Get my destination.” System
responds with the address and distance to the destination, then responds with “OnStar ready,” then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s navigation screen, if equipped. PressQ, then ask the Advisor to download directions to the vehicle’s navigation system, if equipped. After the call ends, the navigation screen will provide prompts to begin driving directions. Routes that are sent to the navigation screen can only be canceled through the navigation system. See www.onstar.com (U.S.) or www.onstar.ca (Canada).
Connections
The following services help with staying connected. For coverage maps, see www.onstar.com (U.S.) or www.onstar.ca (Canada).
Ensuring Security
. Change the default passwords for
the Wi-Fi hotspot and myCadillac mobile app. Make these passwords different from each other and use a combination of letters, numbers, and symbols to increase the security.
. Change the default name of the SSID (Service Set Identifier). This is your network’s name that is visible to other wireless devices. Choose a unique name and avoid family names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi hotspot that provides access to the Internet and web content at 4G LTE speed. Up to seven mobile devices can
be connected. A data plan is required. Use the in-vehicle controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press= to open the OnStar app on the infotainment display, then select Wi-Fi Hotspot. On some vehicles, touch Wi-Fi or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on some vehicles, the connection type (no Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent).
3. To change the SSID or password, pressQ or call 1-888-4ONSTAR to connect with an Advisor. On some vehicles, the SSID and password can be changed in the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi hotspot will connect automatically to your mobile devices. Manage data usage by turning Wi-Fi on or off on your mobile device, by
362 CONNECTED SERVICES using the myCadillac mobile app, or by contacting an OnStar Advisor. On some vehicles, Wi-Fi can also be managed from the Wi-Fi Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app to compatible Apple and Android smartphones. Cadillac users can access the following services from a smartphone: . Remotely start/stop the vehicle,
if factory-equipped. . Lock/unlock doors, if equipped
with automatic locks. . Activate the horn and lamps. . Check the vehicle’s fuel level, oil
life, or tire pressure, if factory-equipped with the Tire Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S. market only).
. Turn the vehicle's Wi-Fi hotspot on/off, manage settings, and monitor data consumption, if equipped.
. Locate a dealer and schedule service.
. Request roadside assistance.
. Set a parking reminder with pin drop, take a photo, make a note, and set a timer.
. Connect with Cadillac on social media.
Features are subject to change. For myCadillac mobile app information and compatibility, see my.cadillac.com. An active OnStar or connected service plan may be required. A compatible device, factory-installed remote start, and power locks are required. Data rates apply. See www.onstar.com for details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps.
Marketplace
OnStar Advisors can provide offers from restaurants and retailers on your route, help locate hotels, or book a room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the built-in wireless calling service, which requires available minutes. Functionality of the Voice Command button may vary by vehicle and region. For some vehicles, press= to open the OnStar app on the infotainment display, then select Hands-Free calling. For other vehicles press= as follows.
Make a Call
1. Press=. System responds:
“OnStar ready.” 2. Say “Call.” System responds: “Call.
Please say the name or number to call.”
3. Say the entire number without pausing, including a “1” and the area code. System responds: “OK, calling.”
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Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.” 2. Say “Call.” System responds: “Call.
Please say the name or number to call.”
3. Say “911” without pausing. System responds: “911.”
4. Say “Call.” System responds: “OK, dialing 911.”
Retrieve My Number
1. Press=. System responds:
“OnStar ready.” 2. Say “My number.” System
responds: “Your OnStar Hands-Free Calling number is,” then says the number.
End a Call
Press=. System responds: “Call ended.”
Verify Minutes and Expiration
Press= and say “Minutes” then “Verify” to check how many minutes remain and their expiration date. If equipped, press= and touch Account Services to view the number of remaining minutes, available Wi-Fi data, and other account information.
Diagnostics
By monitoring and reporting on the vehicle’s key systems, OnStar Advanced Diagnostics, if equipped, provides a way to keep up on maintenance. Capabilities vary by model. See www.onstar.com for details and system limitations. Features are subject to change. For updates on feature capabilities, see my.cadillac.com. Message and data rates may apply.