Comfort Access
The concept
The vehicle can be accessed without activating the remote control.
All you need to do is to have the remote control with you, such as in your pants pocket.
The vehicle automatically detects the remote control when it is in close proximity or in the car's interior.
Comfort Access supports the following functions:
- Unlocking/locking of the vehicle.
- Convenient closing.
- Separate unlocking of the tailgate.
- Open/close tailgate with no-touch activation.
- Start the engine.
Functional requirements
- There are no external sources of interference nearby.
- To lock the vehicle, the remote control must be located outside of the vehicle.
- The next unlocking and locking cycle is not possible until after approx. 2 seconds.
- The engine can only be started if the remote control is in the vehicle.
Unlocking
Grasp the door handle on the driver's or front passenger door completely, arrow.
This corresponds with pressing the button on the remote control.
Locking
Touch the surface on the door handle of the driver's or front passenger door, arrow, with your finger for approx. 1 second without grasping the door handle.
This corresponds with pressing the button on the remote control.
To save battery power, ensure that the ignition and all electronic systems and/or power consumers are turned off before locking the vehicle.
Convenient closing
Monitor closing
Monitor closing to ensure that no one becomes trapped.
Touch the surface on the door handle of the driver's or front passenger door, arrow, with your finger and hold it there without grasping the door handle.
This corresponds to pressing and holding
the remote control button.
In addition to locking, the windows and the glass sunroof close and the exterior mirrors fold in.
Unlocking the tailgate separately
Press button on tailgate's exterior This corresponds with pressing the button on the remote control.
The situation of the doors does not change.
Note the opening height of the tailgate
The tailgate swings back and up when it opens. Ensure that there is sufficient clearance when the tailgate opens; otherwise, damage may result.
Do not place the remote control in the cargo area
Take the remote control with you and do not leave it in the cargo area; otherwise, the remote control is locked inside the vehicle when the tailgate is closed.
Opening and closing the tailgate with no-touch activation
The tailgate can be opened with no-touch activation using the remote control you are carrying.
With automatic tailgate operation, it can also be closed with no-touch activation. Two sensors detect a forward-directed foot motion in the center of the area at the rear of the car and the trunk lid opens and/or closes.
Foot movement to be carried out
Do not touch vehicle
With the foot motion, make sure there is steady stance and do not touch the vehicle; otherwise, there is a danger of injury, e. g. from hot exhaust system parts.
1. Place in the center behind the vehicle, about an arm's length from the vehicle rear.
2. Move a foot in the direction of travel as far under the vehicle as possible and immediately pull it back. With this movement, the leg must pass through the ranges of both sensors.
Opening Perform the foot movement described earlier.
The tailgate opens, regardless of whether it was previously locked or unlocked.
The tailgate swings back and up when it opens. Ensure that adequate clearance is available before opening.
Before the opening, the hazard warning system flashes.
Preventing inadvertent opening
In situations where the tailgate should not be opened with no-touch activation, ensure that the remote control is located beyond the range of the sensor, at least 5 ft/1.50 m from the rear of the car.
Otherwise, the tailgate may be opened inadvertently, for example by an unintentional or misinterpreted movement of the foot.
Closing Perform the foot movement described earlier.
The hazard warning system flashes on and an acoustic signal sounds before the tailgate closes.
When closing, the tailgate pivots back and down.
The closing of the tailgate has no effect on the locking of the vehicle.
Another foot movement can interrupt the closing operation.
Avoiding unintentional closing
In situations in which the opened tailgate should not to be closed with no-touch activation, ensure that the remote control is located beyond the range of the sensor, at least 5 ft/1.50 m from the rear of the car.
Otherwise, the tailgate may be closed inadvertently, for example by an unintentional or misinterpreted movement of the foot.
Keep the closing path clear
Make sure that the closing path of the tailgate is clear; otherwise, injuries may result.
Do not place the remote control in the cargo area
Take the remote control with you and do not leave it in the cargo area; otherwise, the remote control is locked inside the vehicle when the tailgate is closed.
Malfunction
Remote control detection by the vehicle can among others be malfunctioning under the following circumstances:
- The battery of the remote control is discharged.
Replace the battery
- Interference of the radio connection from transmission towers or other equipment with high transmit power.
- Shielding of the remote control due to metal objects.
- Interference of the radio connection from mobile phones or other electronic devices in direct proximity.
Do not transport the remote control together with metal objects or electronic devices.
In the case of a malfunction, unlock and lock the vehicle using the buttons of the remote control or using the integrated key.
Adjusting
Unlocking
The settings are saved in the active profile.
Doors
1. "Settings"
2. "Doors/key"
3. 
Select the symbol.
4. Select the desired function:
- "Driver's door only"
Only the driver's door and the fuel filler flap are unlocked. Pressing again unlocks the entire vehicle. - "All doors"
The entire vehicle is unlocked.
Tailgate Depending on optional features and country version, this setting is not offered in some cases.
1. "Settings"
2. "Doors/key"
3. 
Select the symbol.
4. Select the desired function:
- "Tailgate"
Depending on your vehicle's optional features, the tailgate is either unlocked or opened. - "Tailgate + door(s)"
Depending on your vehicle's optional features, the tailgate is either unlocked or opened and the doors unlocked.
Confirmation signals from the vehicle
The settings are saved in the active profile.
1. "Settings"
2. "Doors/key"
3. Deactivate or activate the desired confirmation signals.
- "Acoustic sig. lock/unlock"
- "Flash when lock/unlock"
Automatic locking
The settings are saved in the active profile
1. "Settings"
2. "Doors/key"
3. Select the desired function:
- "Lock if no door is opened"
The vehicle locks automatically after a short period of time if no door is opened. - "Lock after start driving"
The vehicle locks automatically after you drive off.
Retrieving the seat and mirror settings
The driver's seat and exterior mirror positions used last are stored for the remote control currently in use.
When the vehicle is unlocked, these positions are automatically retrieved if this function was activated.
Pinch hazard when moving back the seat
If this function is used, first make sure that the footwell behind the driver's seat is empty. Otherwise, people might get injured or objects damaged when the seat is moved back.
The adjustment procedure is interrupted:
- When a seat position switch is pressed.
- When a button of the seat and mirror memory is pressed.
Activating the setting
1. "Settings"
2. "Doors/key"
3. "Last seat position autom."
Alarm system
The concept
When the vehicle is locked, the vehicle alarm system responds to:
- Opening a door, the hood or the tailgate.
- Movements in the interior.
- Changes in the vehicle tilt, e. g., during attempts at stealing a wheel or when towing the car.
- Disconnected battery voltage.
The alarm system briefly signals tampering:
- By sounding an acoustic alarm.
- By switching on the hazard warning system.
- By flashing the daytime running lights.
Arming and disarming the alarm system
When you unlock or lock the vehicle, either with the remote control or via the Comfort Access, the alarm system is disarmed or armed at the same time.
Door lock and armed alarm system
The alarm system is triggered when the door is opened, when the vehicle is unlocked via the door lock.
Tailgate and armed alarm system
The tailgate can be opened even when the alarm system is armed.
After the tailgate is closed, it is locked and monitored again when the doors are locked.
The hazard warning system flashes once.
Panic mode
You can trigger the alarm system if you find yourself in a dangerous situation.
Press button on the remote control for at least 3 seconds.
To switch off the alarm: press any button.
Indicator lamp on the interior rearview mirror
- The indicator lamp flashes briefly every 2 seconds: The system is armed.
- The indicator lamp flashes after locking: The doors, hood or tailgate is not closed properly, but the rest of the vehicle is secured.
After 10 seconds, the indicator lamp flashes continuously. Interior motion sensor and tilt alarm sensor are not active.
When the still open access is closed, interior motion sensor and tilt alarm sensor will be switched on.
- The indicator lamp goes out after unlocking: The vehicle has not been tampered with.
- The indicator lamp flashes after unlocking until the engine ignition is switched on, but no longer than approx. 5 minutes: An alarm has been triggered.
Interior motion sensor
The windows and glass sunroof must be closed for the system to function properly.
Avoiding unintentional alarms
The tilt alarm sensor and interior motion sensor can be switched off together, such as in the following situations:
- In automatic car washes.
- In duplex garages.
- During transport on trains carrying vehicles, at sea or on a trailer.
- With animals in the vehicle.
Switching off the tilt alarm sensor and interior motion sensor
Press the remote control button again within 10 seconds as soon as the vehicle is locked.
The indicator lamp lights up for approx. 2 seconds and then continues to flash.
The tilt alarm sensor and interior motion sensor are turned off, until the vehicle is locked again.
Switching off the alarm
- Unlock vehicle with the remote control or switch on the ignition, if needed through emergency detection of remote control
- With Comfort Access: if you are carrying the remote control on your person, grasp the driver side or front passenger side door handle completely.
Power windows
Hint
Take the remote control with you
Take the remote control with you when leaving the vehicle so that children, e.g., cannot operate the power windows and injure themselves.
Opening
Press the button to the resistance point.
The window opens while the switch is held.
Press the switch beyond the resistance point.
The window opens automatically. Pressing the switch again stopse the motion.
See also: Convenient opening, via remote control.
Closing
Keep the closing path clear
Monitor closing and make sure that the closing path of the window is clear; otherwise, injuries may result.
Pull the switch to the resistance point.
The window closes while the switch is held.
Pull the switch beyond the resistance point.
The window closes automatically. Pulling again stops the motion.
See also: closing by means of Comfort Access.
Pinch protection system
Danger of jamming even with pinch protection
Even with the pinch protection system, check that the window's closing path is clear; otherwise, the closing action may not stop in certain situations, e.g., if thin objects are present.
No window accessories
Do not install any accessories in the window's range of movement; otherwise, the pinch protection system will be impaired.
If closing force exceeds a specific margin as a window closes, closing is interrupted.
The window reopens slightly.
Closing without the pinch protection system
Keep the closing path clear
Monitor closing and make sure that the closing path of the window is clear; otherwise, injuries may result.
E.g. danger from the outside or ice might prevent window from closing properly - proceed as follows:
1. Pull the reel past the resistance point and hold it there.
The pinch protection is limited and the window reopens slightly if the closing force exceeds a certain margin.
2. Pull the reel past the resistance point again within approx. 4 seconds and hold it there.
The window closes without jam protection.
Safety switch
General information The safety switch in the driver's door can be used to prevent children, e.g., from opening and closing the rear windows using the switches in the rear.
Switching on and off
Press button.
The LED lights up if the safety function is switched on.
Safety switch for rear operation
Press the safety switch when transporting children in the rear; otherwise, injury may result if the windows are closed without supervision.
Roller sunblinds
Roller sunblinds for the rear side windows
Pull out the roller sunblind at the loop and hook it onto the bracket.
Do not open the window while the roller sunblind is tilted
Do not open the window while the roller sunblind is tilted; otherwise, there is a risk of damage at high speeds that may result in personal injury.
Panoramic glass sunroof
General information
The glass sunroof and the sliding visor can be operated together or separately, using the same switch.
The glass sunroof is operational when the ignition is switched on.
Keep the closing path clear
Monitor closing and make sure that the closing path of the glass sunroof is clear; otherwise, injuries may result.
Take the remote control with you
Take the remote control with you when leaving the vehicle so that children, e.g., cannot operate the glass sunroof and injure themselves.
Tilting the glass sunroof
Push switch briefly upward.
- The closed glass sunroof is tilted and the sliding visor opens slightly.
- The opened glass sunroof closes until it is in its tilted position. The sliding visor does not move.
Opening/closing the glass sunroof and sliding visor separately
- Press the reel in the desired direction to the resistance point and hold it there.
The sliding visor opens, as long as the reel is held down. If the sliding visor is already fully open, the glass sunroof opens.
The glass sunroof closes as long as the reel is held down. If the glass sunroof is already closed or in the tilted position, the sliding visor closes.
- Press the reel in the desired direction past the resistance point.
The sliding visor opens automatically. If the sliding visor is already fully open, the glass sunroof opens automatically.
The glass sunroof closes automatically. If the glass sunroof is already closed or in the tilted position, the sliding visor closes automatically.
Pressing the reel upward stops the motion.
Opening/closing the glass sunroof and sliding visor together
Briefly press the reel twice in succession in the desired direction past the resistance point.
The glass sunroof and sliding visor move together. Pressing the reel upward stops the motion.
- See also: Convenient opening, via remote control.
- See also: closing by means of Comfort Access.
Comfort position
If the glass sunroof is not automatically completely opened, the comfort position has been attained. In this position the wind noises in the interior are the least.
If desired, continue the movement by pressing the reel.
Pinch protection system
If the closing force when closing the glass sunroof exceeds a certain value, the closing movement is stopped, beginning at approximately the middle of the opening in the roof, or from the tilted position during closing.
The glass sunroof reopens slightly.
Danger of jamming even with pinch protection
Despite the pinch protection system, check that the glass sunroof's closing path is clear; otherwise, the closing action may not be interrupted in certain extreme situations, such as when thin objects are present.
Closing from the open position without pinch protection E. g. if there is an external danger, proceed as follows:
1. Press the reel forward beyond the resistance point and hold.
The pinch protection is limited and the glass sunroof reopens slightly if the closing force exceeds a certain margin.
2. Press the reel forward again beyond the resistance point and hold until the glass sunroof closes without jam protection. Make sure that the closing area is clear.
Closing from the raised position without pinch protection If there is an external danger, push the reel forward past the resistance point and hold it.
The glass sunroof closes without jam protection.
Initializing after a power failure
After a power failure during the opening or closing process, the glass sunroof can only be operated to a limited extent.
Initializing the system The system can be initialized when the vehicle is stationary and the engine is running.
During the initialization, the glass sunroof closes without jam protection.
Keep the closing path clear
Monitor closing and make sure that the closing path of the glass sunroof is clear; otherwise, injuries may result.
Press the reel up and hold it until the initialization is complete:
- Initialization begins within 15 seconds and is completed when the glass sunroof and sliding visor are completely closed.
- The glass sunroof closes without jam protection.
Download Manual