Smartphone interface
— Wireless Apple CarPlay*/wireless Android Auto is not available in all countries.
— Wireless Apple CarPlay*/wireless Android Auto’ is only possible in vehicles without a navigation system or without a detected vehicle position (GPS data) if the following requirement is met: the embedded SIM card for the vehicle must be logged into the mobile phone network page 198.
~ If the connected smartphone has voice control, you can operate your smartphone using the external voice recognition system 2 page 28.
~The MMI uses the menu language selected in your smartphone settings.
Troubleshooting Applies to: vehicles with smartphone interface The information that follows lists some troubleshooting options. They depend on the equipment.
— Some MMI functions are not available when there is an active smartphone interface connection.
— You cannot connect any mobile devices via Bluetooth when a smartphone interface connection is active.
— Usage of the smartphone interface depends on the availability of services through third party providers.
— Audi merely provides access to third party services through the MMI and does not assume any responsibility for the content of these services.
Smartphone interface cannot be opened.
cle is being operated.
Check the battery charge level on your smartphone. Check the USB adapter and use a different one if necessary. Check if Android Auto or Apple CarPlay is available in the country where the vehi‘Android Auto: check if the Android Auto app is installed on your smartphone. Connecting the smartphone to the MM| failed. ing function page 225.
Make sure that you are using the correct USB adapter and check if the USB adapter is connected correctly to your smartphone and the USB port with chargvehicles. Apple CarPlay: check if Apple CarPlay is activated on your iPhone. Android Auto: check in the Android Auto app if Android Auto permits new
Smartphone interface
Wireless connec- _| Apple CarPlay: open the settings for Bluetooth and Apple CarPlay on your tion between the _| iPhone. Remove your vehicle. smartphone and | android Auto: open the settings for Bluetooth on your smartphone. Remove the MMI failed. your vehicle. Also remove your vehicle in the Android Auto app.
Open the Connected devices menu @ page 238. Delete your smartphone in the Telephone 1 and smartphone interface menu items. Repeat the connection process. Restart the MMI page 79. Restart your smartphone. Open the Wi-Fi settings in your smartphone. Check if your smartphone has connected to the § GHz vehicle Wi-Fi. Try connecting to the S GHz Wi-Fi manually.
The smartphone is | Make sure that you are using the correct USB adapter and check if the USB not automatically | adapter is connected correctly to your smartphone and the USB port with chargdetected. ing function page 225.
Check if the requirements needed to connect a smartphone have been met.
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