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Problems with 2010 Ford Fusion STEERING

On average, the 2010 Ford Fusion starts to “feel” problems with the STEERING and its various aspects after 101 095 miles.

Components Affected by STEERING Issues

We have classified the 1266 complaints from 2010 Ford Fusion about STEERING into the following categories.

RACK AND PINION 4 HYDRAULIC POWER ASSIST SYSTEM 1 ELECTRIC POWER ASSIST SYSTEM 1

Recently reported STEERING problems on 2010 Ford Fusion

Takata recall. is ford ever going to get the parts to fix this. there could be a massive lawsuit some day soon.

Tl* the contact owns a 2010 ford fusion. while driving various speeds, the steering wheel seized and the power steering indicator illuminated. the vehicle was towed to an independent mechanic who diagnosed that the power steering rack and pinion failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the vehicle was towed to the contacts residence. the local dealer was not contacted. the manufacturer was notified of the failure and informed the contact that they could assist with replacing the parts used for the previous repair. the contact felt as if the repaired part was defective. the failure mileage was approximately 150,000.

Starting in 2013 we had various sudden power steering assist faults; occurring at speeds less than 40 mph, one frightening episode was with my 10th grade daughter with her permit, while she was having driving lesson with me, we made it to the side in traffic; she did not have the strength to turn the wheel when p/s was gone. after at least a dozen occurrences (restarting did resolve the issues), in early 2015 i took it to the ford dealer for some answers, i separately had the codes checked at an autozone type place,the only code that came up was an evaporative purge valve code; nothing about the p/s fault.i did not tell ford about the codes. ford called to tell me i needed to have the computer replaced for $1500. but they could not id a mechanical p/s fault, nor purge valve code.asked what was wrong with computer.no failure mode was given.pay $1500 for a repair that you cannot identify? they"reset" the comp. the problem not repeated until just 7/17/17 but restart now does not clear it or lifting batt leads.my husband able to drive it home but with difficulty. this event the car was less than 25 mph, made right turn from stop,then lost p/s. oil change warning light is on too. needs oil & inspection but in driveway,may not pass inspection. ford claims in the 2010 handbook the car is still drivable when p/s is lost! did ford get that cleared with state inspectors when they knew they had this problem. i am in my mid-fifties and active but have a muscle weakening condition. i don't know if i would have the strength either to get this car to the side for safety. it boggles my mind that the 2010 my has not been placed on recall but 2012 through 2014(?) have. please take every action to place this item on a recall path. thank you.

Power steering assist randomly cuts out while driving. if you turn the car off and restart it will reset. happens while car is in motion including reverse and forward. has happened mostly at low speed in driveway, parking lot and city streets. first occurrence 7/14/17. has happened 3 other times since.

While driving home from work, on a city street, i noticed a light come on in my dash about power steering faulty or something of that nature. as i turned in the driveway of my home, the steering wheel was extra hard to turn. it happened a couple times prior to this but i turned car off and restarted it and the problem was corrected. this time it will not correct itself by restarting car. i haven't driven car in 4 months because of this issue,although i am still paying on this car. i have read several complaints about the power steering failing on this make and model car. i'm to scared to drive it now because i don't want to hurt others or myself trying to get it to the dealership.

Driving down the expressway, we got a message saying to service power steering now. shortly after we lost power steering on the vehicle. we had a hard time getting it over to the other side of the expressway because of traffic. we almost got into an accident.

Backed out of garage and power steering totally quit.

While i was driving an indicator appeared in the "message center" indicating "power steering fault". i continued my route to work with no problem steering at that time. after work, i got into my vehicle turned on the ignition and begin to turn to get out of the parking space. at that point steering became very hard, then another indicator appeared stating "service power steering now". not knowing that this vehicle does not have a reservoir for power steering fluid, i drove to the nearest auto store to purchase power steering fluid. after returning to my vehicle & looking at the manual i then found out my vehicle does not take fluid for power steering. i then contacted my dealership where i purchased my vehicle to see if this is under warranty due to i just purchased the vehicle in september 2016. hopefully it is because this is very dangerous.

Steering column makes a rubbing noise when turning at slow speeds (<5 mph). sound is less at higher speeds. ford dealer says to replace steering unit due to possible power steering assist failure ($1600) and a power steering assist fail could result in loss of steering and a crash. this sounds like it should fall under the power steering assist recall for the 2011+ fusions.

I have a 2010 ford fusion with less than 80k miles on it. the power steering went out on this vehicle while my wife was driving with our 3 year old in the backseat. she was barely able to get it off the road, as well as return the vehicle home. this is extremely dangerous! the only warning light that turned on was the service power steering message and the service advancetrak message. i took the vehicle to my mechanic they were able to see trouble codes, and cleared them. the drove the vehicle about 15 miles and were not able to replicate the problem. we picked up the vehicle 7/11/17 and drove 15 miles home and left for the night. 7/12/15 the morning of, my wife proceeded to drive the vehicle 3 miles and sure enough same problem happened to her while driving. for the life of me i cannot understand this issue. why is there a recall for the 2011 vehicles but not for 2010, which from my understanding is what sparked the entire recall period. ford needs to remedy this issue, or provide a fix for the vehicle.

Tl* the contact owns a 2010 ford fusion. while the contact's daughter was driving at an unknown speed, the steering wheel seized. the contact's daughter had to use excessive force to turn the steering wheel "power assist steering fault" appeared on the instrument panel. the vehicle was taken to an unknown ford dealer where it was diagnosed that a new steering system was needed. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in a recall; therefore, the contact would be responsible for the repair cost and then be reimbursed by the dealer. the failure mileage was 85,000.

I have found an open recall investigation on the electronic power steering for 2010 -2012 ford fusion and now i am seeing more and more people with the same issue. i have just had the issue with my system locking up with no warning/ no warning lights nothing .my car is in my drive way with power steering assist fault. i have a sibling who has the same car as i do with the same problem this is a known issue with these models why hasnt anything been done! you have an open investigation !!! i have small children and i commute to work i or my children could have been hurt !

Tire sensor came on saying that the tire pressure was low so i immediately pulled into a gas station to check the air pressure. as soon as i pulled in i lost the power steering and the sensor came on about the power steering. i was still in motion when i lost the power steering.

Faulty power steering assist, got extremely hard to steer almost causing an accident. on a street whyll driving

I started my 2010 fusion and began backing out of the driveway when the alert chime started and dash warning for "power steering assist failure" displayed. lost steering control of the vehicle. was able to slowly creep the vehicle to the curb. turned ignition off, back on and error reset. same problem recurred the following day, again corrected by turning ignition off, then back on. have not sought repairs as of yet.

Tl* the contact owns a 2010 ford fusion. while driving 70 mph, the power steering failed to turn left or right without warning. the contact was able to drive the vehicle. the vehicle was not taken to a dealer. the dealer (reynolds motor co located at 1900 avenue of the cities, east moline, il 61244; (888) 201-4658) was contacted and stated that the vin was not included in a recall. the vehicle was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was approximately 178,000.

I was reversing out of my driveway when all of a sudden i lost control of the power steering and almost hit the wall at the end of my driveway! the power steering assist failure came on and has not gone off. i have tried restarting my vehicle many times to no avail.

I start the vehicle in the parking lot and it immediately warns power steering assist fault. the steering wheel is extremely difficult to turn. i've never seen this before. i turned off the car and started it again and the steering appeared to work. very frightening drive home. looked up the issue online and found numerous complaints exactly like mine. also saw ford issued a recall for model years except 2010 for the same issue. i think this issue should be investigated and included in the same recall.

Previously had issue with power steering at about 90,000 miles. spent $1500.00 to replace rack and pinion. a little over one year later now reading 155,700 miles i am having the exact same problem. i drive daily on interstate highways pushing 70mph for about an hour at a time. luckily i was only on a back road when "service power steering now" light came on and i lost all control of steering. could be killed driving to work when i though i already replace the problem just to have it mess up 50 thousand miles later.

Tl* the contact owns a 2010 ford fusion. while the contact's daughter was driving 25 mph, the power steering and advancetrac indicators illuminated. after parking, exiting, and returning to the vehicle, the steering wheel seized as the contact attempted to drive. the steering wheel eventually returned to normal, but was extremely difficult to turn. the vehicle was taken to an independent mechanic who diagnosed that the power steering failed. the contact did not know which component had failed. the independent mechanic declined to service the vehicle and the contact made an appointment with elkins fordland (696 beverly pike, elkins, wv 26241) and was awaiting repair. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 80,000.

Started the car and advance trac system warning light was on and a warning to service power steering now. i pulled over steering was okay and after i pulled off the power steering was gone. im still waiting for service to let me know what the issue is.

Message said service power steering now i was parked at a restaurant and had to be towed home.

Tl* the contact owns a 2010 ford fusion. while driving 25 mph, the steering failed and the power steering assist warning indicator illuminated. the vehicle was taken to a local dealer (red river ford located at 402 westside drive durant, ok 74701 580-924-9458) where it was diagnosed that the power assist module needed to be replaced. the vehicle was not repaired. the manufacturer was notified, but did not assist. the failure mileage was 75,000.

Lost power steering upon entering our neighborhood. we almost ran a mailbox over and some kids in the yard. after searching the issue online there are lots of complaints on this issue over multiple tears and vehicles all with the same road system. something needs done and it shouldn't take people dying! they just got off the turnpike...what if it would've happened then?

Backing out of garage, car exhibited "power steering failure" indicator. wheel locked to the point operator could not turn the vehicle. dealership tested the epas (electronic power assisted steering) gear/module and it coded. same vehicle in 2011 or 2012 model with same code would have been replaced by manufacturer recall even though it is the exact same part and exact same code and failure in the 2010 model. the recall should be expanded to include all epas gears/modules prior to the manufacturer defect correction (2012). clearly ford misreported the parts affected by the recall, as this is a widespread problem on all vehicles with this part. had the failure occurred at high speed or in a turn, my daughter likely would have crashed and may been injured or killed as a result of this serious safety problem due to ford's negligence.

Tl* the contact owns a 2010 ford fusion. the contact stated that the vehicle experienced a loss of power steering and the power steering assist warning indicator illuminated. the vehicle was taken to johnson city ford for diagnostic testing, but the results were undetermined. the manufacturer was notified of the failure. the failure mileage was approximately 96,000. updated 08/24/17*lj *js

Shortly after turning my car on, while still stationary, a chime went of and my dash display read "power steering assist fault" and i had no power steering in the car. i shut the vehicle off and turned it back on, at which point the power steering began to work again. after taking to my local ford dealership, it is diagnosed that a new powering steering rack is necessary as it is unknown if/when the power steering will quit functioning (stationary, driving, turning, etc). originally reported this as a "unknown/other" issue, the service department said to report it as a "steering issue". other complaint is under tracking # 10993921.

Complete power steering failure. almost caused an accident. power steering assist code showing up on vehicle.

I was pulling out my driveway and couldn't steer my car. i put it in park, turned the ignition off and restarted the car. this time, no issues. weeks later, i'm driving down the street and get a warning followed by loss of power steering when exiting and making a turn. contacted a ford dealer, gave my vin#, only to find out there is no recall on this, that it has been "reset", and that to have it fixed, i will have to pay out of pocket. why hasn't ford recalled this issue? it is extremely dangerous to loose power steering while driving!!

Power steering assist failure. total power steering loss. while driving in parking lot with walking pedestrians including children. ford has recall 15n01 in effect but not for 2010 fusion part ae523504eerm. vin [xxx]. my local ford dealer is now replacing power steering gear assembly $1500 my cost whereas it should be under recall 15n01 at no charge (parts and labor) to the vehicle owner. how can ford base a start and stop recall based on year verse part specific safety catastrophic failure? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Steering fault started coming on intermitedly for last year now it comes on and never shuts off leaving with no power steering at all car is undrivable to hard to steer drove it a while first time i notice it could not turn so it sits cant afford to fix it always started when turning car on

Power steering assist failure message appeared in gauge console and power steering went out while driving. the issue was not isolated to driving any speed as it would go out at high and low speeds as well as when attempting to pull in or back out of a parking spot. for awhile it would clear by pulling over and powering car off then back on. the message now stays on always and steering car is vey difficult. now it also says an issue with advancetrack as well. my mechanic has told me i need new rack and pinion, tie rods, and an alignment to fix issue. i see an open investigation and that this is a common problem with many other 2010 ford fusion owners so i wanted to add my voice to this issue as well.

One day i got in my car to go out and the warning popped up service advancetrac and power steering failure. i turned my car off then back on and it was fixed. the next day it popped up with the same things, but this time turning it off did not fix the power steering. it has left me unable to use my car for a while, because i do not have the money to fix it. thank gosh this happened in my driveway. i read many stories about it happening while others where driving. please recall this issue ford...

Tl* the contact owns a 2010 ford fusion. while driving approximately 35 mph and attempting to turn into a parking lot, the power steering warning indicator illuminated, and the "service power steering now" message appeared. the ability to steer became very difficult. the vehicle was driven to the contact's residence. the vehicle was not diagnosed by an independent mechanic or dealer. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 79,000. updated 08/15/17*lj *cn

Power steering failed after starting the vehicle. vehicle was stationary, but the power steering failed.

Vehicle lost power steering while driving out of a parking lot. turning slightly to enter traffic and the wheel stopped turning. information on dash panel appeared after loss of control. the vehicle hit the curb and came to a stop. thankfully i was not yet getting on the interstate on ramp. vehicle says power steering assist failure and service advancetrac, this could have been much worse.

Power steering sporadically stops working, thankfully this has only happened in my drive way and subsequent restart of the car solved the problem. their is a recall on 2011 fusions, this needs to cover 2010 as well.

Backing out of a parking spot. warning light came on..power steering fault assist. i turned the car off thinking i have to make a call to be towed. when the light came on i couldn't steer it. within a few seconds i restarted the vehicle and the light was off. drove approx. 2 miles to my residence. took it to the local ford dealership and had a diagnostic test and it was determined dtc's v300049-internal electric failure v300072-acuator stuck open. because it wasn't presenting at the time of the test was told...if it happens again to get a power steering rack. est. $1663.46. ford also checked for recalls and informed me that if it was a 2011 it would be covered by recall. i'm very uneasy about driving until it happens again as i feel this problem could result in a accident which could very easily result in person injury or death!!! i'm shocked that ford didn't include the 2010's in this recall!!! i intend to seek a legal council with the issue.

Driving down the street when we lost all power steering almost hitting car by not been able to turn.

Power steering assist failure notification. when i started my car in my garage, the power steering wouldn't work and i got the above message on the dashboard and an alarm. i turned the engine off and restarted the car, and the power steering went to normal. i did an internet search and found out that this has been a widespread problem, but can't find out if there has been a recall. *tr

Power steering failed. warning lights service advancetrac, service power steering. pulling right onto city street, light traffic. extreme difficulty maneuvering car. trouble staying in lane.

Just paid $1658.00 for the removal and replacement of the rack & pinion in our 2010 ford fusion due to an inherent defect of the steering system that occurs around 90,0000 -100,000 miles.

I was driving the car in the high way. all the sudden the power steering wheel went out. almost caused a fatal accident with and 18 wheeler. we were extremely scare my two children and i. extremely dangerous. ford needs to fix this asap!!!!!

Complete power steering loss warning came on after indicating power steering assist fault almost causing an accident while turning.

I continue to get messages indicating that my power steering assist is not working. after conducting some research, it appears i am not the only person that is having this issue with my 2010 fusion. if i was driving and this system was to fail, it is highly likely that i could have a bad crash because the ability to steer the car is for the most part gone. evidently this is a major issue that others felt should've been a safety recall as well.

Tl* the contact owns a 2010 ford fusion. while driving 25 mph, the steering wheel seized and the "service power steering now" indicator illuminated. the vehicle was not diagnosed or repaired. the local dealer confirmed that there were no recalls on the vin concerning the steering. the manufacturer was notified and confirmed the dealer's information. the failure mileage was approximately 215,000.

I have observed several power steering assist faults on the vehicle, usually resolved by restarting the car. tonight, however, restarting it doesn't seem to be working. the car was not in motion at the time. there is absolutely no power steering.

Tl* the contact owns a 2010 ford fusion. while driving 70 mph, the steering wheel became difficult to turn and the power steering assist indicator illuminated. the manufacturer stated that the vin was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was not repaired. the failure mileage was 155,000.

Tl* the contact owns a 2010 ford fusion. while driving 40 mph, the steering wheel seized and a chiming noise was heard. also, the service advancetrac and power steering warning messages displayed. the vehicle was taken to an independent mechanic for diagnostic testing and a couple of failure codes related to the power steering appeared. the vehicle was not repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the failure mileage was 151,000.

Was driving through a turn on a country road when the power steering quit working resulting in a crash. damage to passenger side front fender, door, right front wheel and both tires damaged. no injuries, approximate speed at time of incident was 40 mph.

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