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Problems with 2010 Ford Fusion STEERING

On average, the 2010 Ford Fusion starts to “feel” problems with the STEERING and its various aspects after 101 095 miles.

Components Affected by STEERING Issues

We have classified the 1266 complaints from 2010 Ford Fusion about STEERING into the following categories.

RACK AND PINION 4 HYDRAULIC POWER ASSIST SYSTEM 1 ELECTRIC POWER ASSIST SYSTEM 1

Recently reported STEERING problems on 2010 Ford Fusion

I was driving around 30-40 mph on city streets when the power steering went out and the "service power steering now" light came on. steering the car became very difficult at that time and i had to pull into the nearest parking lot. i had to call a tow truck and have the car towed to my house because i could not turn the car steering wheel to drive it.

Power steering fault

Power steering assist will quit at any time. it has happened several times while on roadways with 60+ mph. it has happened at least 4 times over the last few months. ford is recalling the 2011 -2013 models and others with the same problems but will not insure our safety in a car that has only 113,000 miles. the problem presents itself under various conditions i.e. startup in the garage, low speed town driving, and interstate speeds. this last occurance has also caused a fault in the electronic sway control.

Power steering assist fault and traction fault at 125,000 miles. power steering failed and car could barely be steered. dangerous condition. entire assist part needed replacement for $1600. unacceptable. turning on the street, almost caused accident.

Tl* the contact owns a 2010 ford fusion. the contact stated that the steering seized while the vehicle was being driven 45 mph. the failure occurred without warning. the dealer was not contacted. the parts were not available for the recall remedy. the manufacturer was made aware of the issue and offered no assistance since the vin was not included in a recall. the failure mileage was approximately 45,000.

Started the car and started backing out of a parking spot when power steering assist went out. the warning light came on after it stopped steering. parked the car waiting on a return call from the ford dealership.

Power steering assist fault- this warning occurs randomly and the power steering fails when turning on the car. often i can remedy the issue by restarting the car, but it has been occurring more frequently and restarting the car won't fix it. i've read many accounts of this happening while driving and represents a safety hazard. time to issue a recall on 2010 models as ford has for other models.

Service power steering now came on and all power assisted steering was lost, no warning, funny how they recalled 2011 models with the same problem but not 2010, very dangerous, vehicle was in motion when happened

The vehicle power steering assistance fault sign on my car and very hard to fix it. they have to inform the traveling public before big safety issue created.

Tl* the contact owns a 2010 ford fusion. when the contact started the vehicle and shifted the gear into reverse, the power steering assist warning indicator illuminated. the contact stated that the power steering became stiff and required excessive force in order to maneuver the vehicle. the vehicle was towed to the dealer (classic ford lincoln, 8540 tyler blvd, mentor, oh 44060) where it was diagnosed that the power steering module needed to be replaced. the vehicle was repaired. the manufacturer was made aware of the failure and stated that the vin was not included in the recall. the approximate failure mileage was 115,800. .updated 11/09/17 *bf consumer stated sudden loss of power steering update 7/25/18*jb

Tl* the contact owns a 2010 ford fusion. the contact stated that the power steering malfunctioned. the dealer (kunes country ford lincoln of delavan, 1234 geneva st, delavan, wi 53115, (262) 427-1323) informed the contact that there was no recall for the failure. the dealer diagnosed that the entire power steering assembly needed to be replaced, but the parts were not available. the manufacturer was notified. the vehicle was not repaired. the failure mileage was 130,000.

Tl* the contact owns a 2010 ford fusion. while the contact's son was driving 20 mph, the power steering failed and the traction assist and other warning indicators illuminated. the vehicle was taken to an independent mechanic where it was diagnosed with an electronic power steering control failure, and the power steering rack needed replacement. the vehicle was not repaired. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the approximate failure mileage was 130,000.

Power steering. i have had my car for only 7 months when the first incident happen . it had after about a month of me having my car when the service advance trac. came o i did let the dealership know and all they told me was i had push a button. well it did go off until a bout a month ago when it came back as i was driving and also that's when my power steering went out at the same time. i then again told them. well since then i'm still trying to get it fix along with all the other major recalls that are on my car. i did tell them about it and all they told me was there are no recalls on my car. this is very frustrating. ford does need to do a recall on the 2010 ford fusion.

Power steering failure. steering warning light came on then steering failed at los speed. towed to dealer. power steering gear assembly replaced for $2149.36. 10 days later it failed again

Power steering failed multiple times over the past year while daughter driving on highway between 60 - 70 mph. display was power steering assist fault and service advancetrac. she was able to pull over and restart car to clear and problem went away. power steering failed for the last time sept 27, 2017 and cannot be reset. mileage is close to 114,000 now. i "muscled" the car to the ford house on september 30 for diagnosis. codes ford pulled are c200d:49 and u3000:96. ford recommended "replace steering gear (internal failure) and 4 wheel alignment after replacement". cost roughly $1825.00 plus tax. i declined service and i now have a 7 year old car i am still making payments on sitting my driveway. some "great first car" for my college student. seems like this car should have been included in the safety recall i read about on here. i have a 1997 ford truck with 315,000 miles on it - i have taken great care to keep it on the road and the power steering has never once failed in that amount of mileage / years.

While daughter driving, power steering failed multiple times. vehicle displayed power steering assist fault and service advance track. she was able to clear by turning car off and back on. it has now completely failed and display stays on permanently. this should not happen to a car that is less than 10 years old.

Takata recalls - i was driving and my car sensor came on saying power steering assist fault. i didn't think nothing of it. so the next day taking my daughter to school and my steering wheel would turn at all. i had to get towing services. i call ford about it they told me in customer no parts available at this time. the company is in bankrupt . they don't know when to get it in. when they do they will notify me

Power steering assist lock failed four times upon start.i had to restart the vehice several times in order to get the power steering to work. i called the dealer and they said it could lock up at any time, even while driving at high speeds. i decided it was unsafe to drive and had it towed to the dealer where i had to spend $1500 to repair. this is definitely a safety issue and the 2010 fusions and they should have been included in the recall of the of later year models 'recall #15v340000 i can't imagine driving on the freeway at 70 mph and having the power steering fail.

My vehicle lost power steering. first, i was in a parking lot. i started the vehicle, placed it in reverse, and begin to back out of my spot when the wheel felt heavy all the sudden and the chimes started going off. in my message center it said "power steering assist fault". i turned the car off and back on and it seemed to resolve the issue; however, i took it to the dealer to get it serviced anyways. the dealer said they were unable to diagnose an issue charged me $130 and sent me on my way. just 5 days later, with my daughter in the car, my steering failed again. this time while driving in the middle of town on a busy street and at the exact moment that i was turning into an entrance to our dentist office! i managed to not cause an accident, again stopped the car and turned it off and again restarted it. as before, the steering seems to have reset itself. i'm seeing a large volume of complaints about this exact issue online and it seems a recall was done for newer models, but not for 2010. this is unsafe.

Electronic power assisted steering (epas) failure on my 2010 ford fusion. almost caused an accident when the steering became extremely sluggish turning at about 12 mph, and required brute strength to overcome (more than my non-power-steering car i've driven, where any movement above 5 mph eases steering torque). while driving at dorchester rd. heading to ladson, sc, the steering was fine moments before then just suddenly failed. good thing this didn't happen at the higher speed of 50 mph posted for dorchester rd. i struggled to get the car home, and there it sits. i've read a recall for 2011 fusions, but is there a reason this year fusion not included in that recall. other older fords have the same problem.

I started my car and a warning light was on for the power steering and i could hardly turn the wheel. i turned the car off and back on and the car was back to normal. i am scared that this will happen while driving down the road as i have read many stories of that happening. i do not know why ford has not issued a recall for this as it seems to be a very common occurrence

It didnt come with a warning my car was working just fine early this moring and then all of a sudden when i go to pick up my little girl my car goes complety out almost hit a tree please help us with this problem

I was driving home after picking up my 9yr old from school,when vehicle in front of me came to an abrupt stop,i had to swerve right to avoid hitting them and hit my brakes"at this point my vehicle shut off completely in the middle of traffic i had to restart it then drove about 10 miles when my car started chimming and the service power stearing now and advance track control warnings came on i had no control of my vehicle i could not turn the wheel at all it was locked i managed to pull to the side of the road with extreme effort i thought i was going to break something trying to turn the wheel just slitely to get to side of road car had to be towed it undrivable and completely unsafe my son could have been seriously injured.ford has recalled these cars for the same issue in 2011 and beyond why if they have the same exact function and parts not recalling these 1500$ to fix that i don't have,ive taking great care of this vehicle but have had nothing but problems the same day this happened i received a factory recall for the purge canister and gas tank,the car when i bought it was burning up calipers wheels were coming loose break pads shearing off and rotor after rotor pad after pad and 3 calipers and a battery later because break fluid shot out of my reservoir onto my battery shorting it out conducting a straight feed from pos to neg.now this this is so dangerous if i was a less exsperianced driver this could have been tragic!!!is that really what it takes for this billion dollar company to be held accountable i mean we already payed for the vehicle least they can do is fix the problems they no have existed for along time before people die.

Tl* the contact owns a 2010 ford fusion. while driving 75 mph, the power steering became difficult to operate. the contact stated that turning the vehicle off and back on remedied the failure. the contact stated that the failure was intermittent. the vehicle was taken to corwin ford of springfield (3241 s glenstone ave, springfield, mo 65804, (417) 883-4330) where it was diagnosed that the power steering rack failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted. the approximate failure mileage was 60,000.

While driving on the freeway at freeway speeds warning light started flashing stating, "power steering assist fault" and "service advancetrac" i then immediately lost power steering and luckily was going straight so muscling the steering wasn't overly difficult. got off the freeway and restarted the car and the power steering returned. 5 days later while driving slowly the same thing happened but now restarting the car doesn't get the problem to go away. power steering isn't working on the car at all. when i start the car the info screen reads: power steering assist faults appears. it is extremely difficult to turn the wheel, then an alarm sounds and the indicator light for service advancetrac appears and steering gets slightly easier but power steering is still not functioning. very difficult and dangerous to drive the car now but i have to get to work and don't have the money to get it fixed.

My car was having multiple issues. first the epas system went out as i was driving. there was a recall for previous versions but when i looked up the 2010 ford fusion 3.0lv6 awd it was not included even though it was one of the pioneer vehicles of fords to have the system. once i got the power steering repaired i started hearing a grinding. as i drove the car to my house to get a safe look all of a sudden there was a jerking and crunching sound as i drove on a straight road with slight grading. luckily i was only going 35mph and was able to control the vehicle. i took it to the mechanic and found out that it was the power transfer unit and the rear drive shaft. after talking to the mechanic he said that the ptu is one of the most commonly replaced parts in the awd ford vehicles. it is obvious after more research that ford is well aware that they are providing a faulty product and are placing them in all of their awd systems. my understanding is that the ptu unit in the ford fusion 2010 is the same as in all other ford awd vehicles. since i spent so much money to get the power steering fixed i had to put my car in a garage for the winter so i could save up to fix the now funked ptu. my car hasn't even cracked 89k miles.

My steering wheel is "locked". it has been doing this for a while now, but i would just turn the car off and turn it back on and it would work. well on thursday morning 9/14/2017 this didn't work anymore. i've researched this problem and learned there was a recall for this very same issue on the 2011 ford fusion, by the way my car is a 2010 ford fusion. these cars have the same electric power steering and what makes it so bad they are being replaced with the exact same part that is potentially defective. my local dealership says since it was not on the recall list i will have to pay for parts and labor because my car is a 2010 model but the recall is for the part, not the car. i don't feel i should be held financially responsible for a defective part just because it was installed in a vehicle not on the recall list.

The power steering in my car will turn off for no reason at all. it is extremely unsafe. i can re-start the car and then it'll be fine for awhile, and then go out again for no reason. it can happen on the highway while traveling very fast.

I was driving home from work on the free way and was able to pull the wheel hard enough to pull over but my car wouldnt turn and an alarm and a message came on the dash that read "power steering assist fault". when i look up the issue i saw there was a recall for the exact issue on ford fusions just not my year. why am i not included and what should i do? this is a serious saftey hazard and i need this taken care of

I was driving to go pick up my yound boys at school went around curve my power steering went put and my service power steering now light came on and my service advance trac light came on no warning just went out i almost hit a tree i call ford place they say i jave to come up there let them put it on machine that is 107.00 and then tellme whats wrong and they can fix it but the part that may be needed is 900 dollars im a single mom and dnt have that kind of money ive had this car little ova 1 yr i looked up recalls and back in 2015 they recalled ford fusions for power steering problems but the owners of 2010 fusions that were complaining was not recalled 2010 and older have electric power steering and if this many ppl are complaining why havent they recalled them are they waiting til a person gets killed what if its a child all they are gonna do is say im so sorry but they know about the problem why cant we get our cars fixed they made them with faulty equipment

Went to the store as i turning to park a warning light came on about the power steering and i had no power steering, once i came out of the store and started the car, the warning light was still on power steering fault. i had no power steering. i called the ford dealership and the stated they could reset the computer to clear the warning light, so i took it to a dealership, paid $105.00 to clear the error. the issue was gone and i had power steering that was on a wednesday afternoon, well friday morning when i on my way to work the same warning message came on again and i had no power steering again. i went on the internet and researched on how to reset by disconnecting the battery would reset it. no luck on that. why haven't ford done a recall on the 2010 ford fusion when they know it has a power steering problem. this is not safe at all, it can cause a wreck.

Drove my mom's 2010 ford fusion to the store and traction control light was on but steering was fine. after exiting the store and starting car had power steering failure and advancetrac failure warnings and car was extremely hard to turn after that. i'm just glad it happened to me and not my mom, she would have not been able to drive the car and stuck at the store waiting for someone to pick her up

Tl* the contact owns a 2010 ford fusion. the contact stated that there was a progressing grinding noise and that the steering wheel became difficult to turn in either direction. the vehicle was not inspected by a dealer. the vehicle was not included in a manufacturer recall for the power steering. the vehicle was taken to an independent mechanic for diagnostic testing. the manufacturer was notified and stated that the vehicle was excluded from a power steering recall for the 2011 and 2012 models. the vin was not available. the approximate failure mileage was 140,000. *tt *tr

Power steering fault while turning it become hard to steer could most likely to cause accidents, injury

I was driving when i received a "service power steering" indicator on the dash. a minute or two later i also receive an "service advancetrac" indicator. the power steering was still working at that point and i parked the car and turned it off to check what was wrong. once i turned the car back on i received a "service power steering now" indicator on the dash. at this point the power steering was no longer working. i could not drive the car as it was much too difficult to turn the steering wheel. i had the car towed and brought to a local ford dealer. i had to leave it there and rent a car as i was visiting from out of town and had to return home. the ford service dealer called and told me i had to replace the power steering system. $1600. ouch

Vehicle became very difficult to steer while driving in the city. power steering assist fault code indicated on console. recall available on ford fusion 2011 - 2014. why was 2010 excluded.

2010 ford fusion 2.0l sle originally experienced intermittent power steering assist fault. the fault was able to be cleared by restarting the vehicle and would remain dormant for a number of days or weeks. recently, my wife attempted to drive the car and the psaf fault reappeared and is now unable to be reset by restarting the vehicle. the fault occurs during every vehicle start cycle. i have attempted to move the vehicle and run the steering wheel through its entire range of motion to induce a sensor or encoder reset with no success. it now appears that i will need to contact a dealer to resolve the problem. apparently this a known problem that has been addressed in fusions produced after 2010. what are my options to resolve this problem? the vehicle cannot be operated in its current condition.

My car is throwing same codes and acting the same as the 2011 for fusions that were recalled for steering gear replacement

The steering gear / rack and pinion has failed therefor no power steering... this car requires the same part number as the fusions recalled for same issue beginning in 2011 prt# ae5z-3504de why isn't the 2010 included? lucky for me i can drive with no power steering in light of the fact i don't have 2000.000 to get it fixed. what is it going to take to get the recall extended to include the 2010? deaths? i work for a mechanic and kow what is wrong and the part numbers and the fact that this unit is used in multiple fords...i feel like we the 2010 owners are being shunned because ford doesn't want to pay for our recalls

My ford fusion lost power steering while driving with my kids at 45 mph on a city street. luckily no cars were around me and i was able to maneuver to safety. i turned the car off, back on, still no power steering. received warning for advance track and service power sterling now. checked electrical connections and cleaned battery without any luck. discovered there needs to be an entire replacement of the epas system on my car. this has been recalled for the years 2011 and 2012 however not for 2010, which is the first year this system was installed. issue occurred at 85,000 miles. found out that the repairs on my car will cost between $1800 to $2000 dollars. this appears to be a known issue as the other recalls have been placed, but ford is neglecting the year in which the system was first installed, putting myself, my children, and others at risk.

My 2010 ford fusion has a " power steering assist fault" msg as well as a "service advance trac". these both came on 8 days ago (8/18/2017), within a few minutes of each other. the "power steering assist fault" msg came on when i started my car up. i was able to drive the car, but after about 2 miles or so the "service advance trac" msg came on. i had a diagnostic done that day and no faults came up even though the messages were still displayed on dash screen, and i still had no power steering. i have no power steering at this time. steering is extremely difficult. i have been in contact with the dealership, but as yet, my calls have not been returned. additionally, i called the national ford hot line and got no where. this is a huge safety concern and needs to be addressed and repaired immediately. i am sure that my vehicle is not the only 2010 having this problem. i understand that there is a nation wide recall on numerous vehicles with this exact same issue.

I received a power steering assist failure on the dash readout while backing up in a parking structure. steering locked up and could not turn steering wheel or change directions. i was able to reset it by turning off and on the ignition. luckily this didn't happen while driving. two days later i was able to get the vehicle to ford service center. ford dealership later diagnosed this to rack and pinion needing replacement at $1700 parts and labor. they claimed they could get the fault to reoccur while monitoring the computer port. seem like a safety issue to me. car is a 2010 and has 118k miles. the service manager and workers were very concerned that we drove the car tot he dealership. they know of these issues and refuse to acknowledge any assistance to the consumer with warranty or recall. i guess we need a few more dead humans before they take notice.

Intermittent power steering failure. no power assist fault. self test diagnostic code u2053 motor failure. this is a continuous memory code. on demand self test is a pass code. can not duplicate or verify. visual inspection was performed by a certified forfor technician including wiring harness and connector inspection no problems found.i was driving low speed as this happened twice, i was on a city street.

Power steering assist fault my 2010 ford fusion continues to loose power steering at random times and with no notice. this has occurred after starting and pulling away, after being on the road at a stop light or driving. the biggest fear is while driving all of a sudden no power steering and a "power steering assist fault" appears in the center of my instrument panel with endless ringing of a quick chime. regardless, of my location on any road i can not steer the car. i must stop car place in park turn the key off and and restart the car. this may not happen again for a day, week, year making it impossible to duplicate at the dealers. no codes are thrown by the computer for reading. repeat visits to the dealer have been in vain. this has been happening randomly for five years. although it has gotten to be at minimum two times week. this week three times in one day. the car now has 52,002 miles. maintenance is on regular time schedules and my only means of transportation. now i am told that a fix just short of $1700.00 is needed to make my car safe. this model car is well documented itself through the dealership. the internet is now full of same complaints. no one should be driving these cars. i bought the car inspected from a dealer and by no fault of my own i am held ransomed to pay or park the vehicle. ford should be held accountable to the fullest and make recalls to correct these issues and reimburse anyone that has documented repair bills for such repair. this is a false sense of safety for many vehicles to include 2010-2013 vehicles proving that ford failed to disclose these problems to the consumer putting millions of owners and other highway users at risk. nhtsa please help!

I was driving on a regular busy street and all of a sudden without no warning the power steering went out it became very difficult to drive the car and i could not control the car or making in turns in the car and ended up hitting the curb and was stuck in traffic. luckily i was not on the freeway or i did not hit anybody.

Tl* the contact owns a 2010 ford fusion. while driving 30 mph, the steering wheel became extremely difficult to turn and the "service power steering now" warning message appeared. the vehicle was not taken to a dealer or mechanic. the vehicle was not diagnosed or repaired. the contact spoke with five star ford (6618 ne loop 820, north richland hills, tx 76180) who stated that there was no recall on the power steering. the manufacturer was made aware of the failure, filed a report, and referred the contact to nhtsa to make a complaint and check for investigations. the approximate failure mileage was 116,097.

Steering codes error "power steering assist fault", then i lose complete steering. vehicle then becomes very hard to control and steer.

My wife was driving the car (in motion on a freeway exit). power steering went out and the following two codes popped up, "service advance trax' and 'power steering assist fault'. looks like an expensive fix. based on the number people having the same problem, ford should do something to service this dangerous problem. it looks like a manufacturing problem.

Tl* the contact owns a 2010 ford fusion. while the vehicle was operated, the power steering failed and the service power steering and advance power trak warning indicators illuminated. the dealer and manufacturer were not contacted. the failure mileage was approximately 103,000.

Was driving and power steering went out and the following two lights popped up, "service advance trac and service power steering now

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