Below you may see the POWER TRAIN components and the number of complaints they received.
5 recalls since i bought it brand new september 2014 . when you step on the gas, car sometimes won't move then jerks into motion & other times it star...
I was trying to continue through a busy intersection, i pressed the accelerator and the car acted like it was in neutral. it revved up, but did not ac...
Our teenage boys were traveling at a safe speed, did not hit a pothole or other object, and did not swerve when the right front axle snapped. this di...
Went to start vehicle and all shifter lights came on as well as a message which read "service shifter". was unable to drive vehicle. later restarted vehicle and message was gone. this is the first time this has happened but it appears that hundreds of others have reported the same issue on this site.
Not switching gears properly. there's a hard jerk/thrust while trying to automatically switch gears. thought i got rear ended how hard it jerked! while turning on a very busy highway car has went from drive to neutral several times while driving. which can cause a major accident. almost did! this has happened on several occasions can't recall specific dates and times but just recently on 02/09/2020
I was driving home from work one night and all the dash lights come on and the vehicle completely stalled in the middle of the highway. i had to attempt to pull over and switch the key off and back on to restart the engine. i also have been at a stop multiple times and turn out into the road and my vehicle won't go, which could result in me getting hit. i also had my recall 'fixed' for the power train, went back because i received another letter saying it was possibly not fixed and it still tells me the problem was not fixed on my vehicle. i cannot use cruise control on my vehicle because when it goes down the slightest hill, curve, whatever, the rpms go all the way up and just sit there, even when i have turned off the cruise control and braked it still stays shifted up for a long time. i regret purchasing this vehicle, especially with a baby on the way any day now and her safety being at risk. we are in the process of finding another vehicle.
Since 2015 when the jeep was purchased i have had several times when the rpms would go up to 3 or 4 and i was not accelerating the gas when it happened. it acted like transmission problems . the jeep dealer could not fine anything wrong and would update the computer, it would last for several months and then the same thing would happen. on saturday february 8th 2020 i parked the car in a parking lot and returned 3 hours later to a car that would not start , lights would work and the battery appeared dead. i got a hotshot to try to start the car. it did start but there was no power steering , no power brakes, the engine was running rough and the lights were clicking off and on. the code stated service transmission restart in park with vehicle at zero speed. and would change to service park brake. when i turned off the car it would turn on again and it was towed to the jeep dealer and they will look at it on monday feb, 10th. i will know more at that time.
While driving on small hwy- all lights on shifter illuminate and a service shifter message displays, message goes away after stop and restart
Transmission lurches when shifting going down the road. hesitant to start moving from a complete stop. when coasting down hill feels as if transmission shifts in to neutral and vehicle begins to accelerate. all instances were on city streets.
Tl* the contact owns a 2017 jeep cherokee. the contact stated that while driving at an undisclosed speed, the gear shifter warning light illuminated and the vehicle stalled. the contact pulled over and attempted to restart vehicle. several warning lights on the instrument panel became illuminated. the contact was unable to restart the vehicle. the contact stated that the it seemed as if the vehicle was out of fuel even though the fuel tank was full. the vehicle was towed to griffin motors company 11031 perry hwy, meadville, pa 16335 (814) 336-2161, where a diagnostic test was still pending. the vehicle was not repaired. the manufacturer was not contacted nor notified of the failure. the failure mileage was 21,000. the vin was not available.
While my pregnant wife was driving to a doctors appointment, the 2015 jeep cherokee suddenly lost the ability to accelerate. the vehicle was traveling at 45mph when this event occurred. the jeep finally slowed to a stop in the middle of the road. the engine continued to run, but the vehicle would not move. the vehicle was turned off and then turned on again. when placed in 'drive' the vehicle made a loud thud. when the vehicle was placed in 'park' it made a grinding noise. the vehicle's parking brake suddenly engaged and could not be turned off; this made it impossible to move the vehicle to the side of the road. we waited 30min for a tow truck to move the vehicle from the middle of the road to a firestone for evaluation. firestone indicated that it was a problem with the transmission. we then had to tow the vehicle to whitten brothers jeep dealership for evaluation. we were informed that the vehicle will likely not be covered by the powertrain warranty due to the time requirement. the 2015 jeep cherokee only has 83,000 miles. i bought this vehicle new in jan 2016 and expected the vehicle to last ...
Car has service park brake alert light on and will not move at all. car will shift into neutral and will not go back to park until you mess around with it for a few seconds. mileage numbers blinking, check engine light on and traction ligjt on. prior to this, car speedometer started blinking continuously while driving on the highway. this is very scary and unsafe as you are unsure to what is going on with the car as no indicators come on while it is doing it.
While driving i got a 'service shifter ' message and all the lights on my shifter were lit up. i pulled over turned the car off and it went away. it happend again after my oil change at the dealership. it goes away after i restart the car but seems to be a safety problem but the dealership didn't think so. no message or lights after i restart but it has happened more than once.