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Problems with 2014 Jeep Cherokee ELECTRICAL SYSTEM

On average, the 2014 Jeep Cherokee starts to “feel” problems with the ELECTRICAL SYSTEM and its various aspects after 39 745 miles.

Components Affected by ELECTRICAL SYSTEM Issues

We have classified the 227 complaints from 2014 Jeep Cherokee about ELECTRICAL SYSTEM into the following categories.

WIRING 4 SOFTWARE 3 INSTRUMENT CLUSTER/PANEL 1 INTEGRATED TRAILER BRAKE CONTROL 1

Recently reported ELECTRICAL SYSTEM problems on 2014 Jeep Cherokee

Car shuts off while driving , engine stalls , car downshifts when excellerating on highway . dealer has replaced engine and transmission, car still shifts rough and has started stalling again

The dashboard completely goes blank for 3 seconds and then comes on wall driving. or engin completely shuts off for 4 seconds and then turns back on wall driving

Within two minutes of starting the vehicle and driving it on the road, the vehicle was stall mid-traffic and become inoperable. the battery light then comes on with an error on screen with something to the effect of, "car must be in park in order to shift." turning the key does nothing until 3 minutes of causing a traffic hazard when the engine finally turns over. also the transmission has rough shifts at slow speeds causing the vehicle to suddenly jerk forward as if the gas was aggressively pushed down. this jerkiness to the transmission and speed has almost caused me to hit parked vehicles when trying to park the vehicle in a parking lot area.

Tl* the contact owns a 2014 jeep cherokee. while driving on the highway, the contact noticed smoke inside the vehicle. he then noticed that the automatic door locks on the driver's door caught fire. the fire started within the door and was burning through the door panel. the driver pulled over and the occupants exited the vehicle. the fire department arrived and contained the fire to just the driver's side door. there were no injuries. the contact's wife was driving at the time of the failure and inhaled a lot of smoke. a doctor's appointment was scheduled for december 18, 2019. a police report was not filed. the contact was unsure if a police report was filed. john greene chrysler dodge jeep ram (910 jamestown rd, morganton, nc 28655, (828) 584-5337) stated that there were no recalls and informed the contact not to tow the vehicle to their facility. the manufacturer was contacted and stated that they would send a team to investigate the failure and inspect the vehicle damage. the vehicle was towed back to the contact's home. the failure mileage was 42,000. *dt*jb*dt*jb

I was getting gas with my baby in the car with me when i tried to shift into park the car was stuck. the emergency brake engages itself. when i looked around and in the back i noticed water in the spare tire wheel well. i understand the electrical component to the emergency brake is underneath this. i followed the water trail (it rained the night before) and saw a huge crack in my frame when the lift gate was up. which, to me is where the water is coming from. i got it to my dealership, somehow and it's there currently. i called my insurance company, they will not cover because i did not have an action that caused this problem (such as an accident). they advised me this is a manufacturing problem.

I made it to work on november 18,2019 my car was stationary in the parking lot of golden corral, and customer come inside to tell the manager that a car was on fire. which was my car the fire department came to put out the fire. also fire department did an investigation and found that the fire started from an electrical wire under the dash board that lead to roof of the car.

Tl* the contact owns a 2014 jeep cherokee. while operating the vehicle, the instrument panel suddenly turned dark, shut off, and the engine stalled. after restarting the engine, the vehicle operated normally. the contact stated that the failure occurred on multiple occasions. the vehicle was taken to an unknown dealer who was unable to duplicate the failure and no failure was found. the manufacturer was not notified of the failure. the failure mileage was 90,000. the vin was unknown.

Transmission shift indicator lights will come on (all of them) randomly, and will go off after stopping and restarting the engine. this is difficult to do when traveling on an interstate highway

When i am driving my car will shift itself into neutral and stall out and then it will shut off when i am traveling 70 mph down the highway. then when i have to turn it back on i have to turn the key then shift my car into neutral and let it coast a little so that way it will turn over. it has done this 6 times now and the last time this happened it broke down and it would not start back up. the last three time this happened i was on the highway, traveling about 70 mph. when it happened about the third time a different light came on saying my throttle peddle was going bad and that the ignition was going bad as well. i took it to go get the codes read but every where i took they were saying they could not help me and that we would have to pay out of pocket for it. meanwhile my fiance and i looked up recalls on the jeep cherokees and there is recalls on the transmissions and other things as well. and all the recalls are for the 6 cylinder jeeps but my jeep is having all the same problems that the 6 cylinder jeeps are having. but no one will help fix it. i have talked to chrysler corporation 2 times an each time we talk to them they say it is not their problem and that it is our problem. my car is unsafe to drive and it do not trust to even have my family in it.

My car starts to stall, slow down then jerks and doesn't move afterwards. then a message comes up saying 'shift to p, then desired gear' and i have to shut the car off about 4 times before being able to drive it again. this is while i was driving heading to work, while at a green light.

Every few weeks, i will get a warning that flashing on my display while driving saying "shift into p before shifting to desired gear", and the engine dies a couple seconds later. this has happened on cold days, warm days, flat roads, hills, and turns. rural roads with low speeds as well as the interstate at 60+ mph. takes about 2 minutes before the car will restart and has left me in the middle of traffic on several occasions, causing a danger to myself and other drivers. most commonly happens when my oil life is below 30%, but has occurred at other times as well.

As i was driving home the service shifter message came on after i backed out of the parking spot and shifted into drive. my display and would not clear. after looking online i found that there is a whole group of jeep owners that have this same issue. they discussion can be found at https://www.cargurus.com/cars/discussion-t68742_ds990296 i am surprised there has not been a recall on the automobile for this yet considering an extraordinary amount of people have this issue. definitely needs to be looked into. i have only owned the car for less than 48 hours and am questioning returning it to the lot after a mechanic takes a look into it.

My car starts and will drive then randomly turn off while i'm slowing down or waiting to turn. it shuts off the engine and battery light come on. i wait a few seconds and it starts right back up. it does it at least once a day but when i take it to the auto shop they can't identify any codes or anything that's wrong.

The electric parking brake set itself and would not disengage, requiring tow. the dealership told mei need to pay for a software update to fix the problem, however i discovered on my own a service bulletin describing the exact problem #08-060-16 the vehicle was parked, but could not be operated. my opinion, either the dealership is incompetent, or purposefully deceitful. pay for a software update. i asked, he couldn't answer... how did i break the software??? it is not software, the bulletin says it all.

'service shifter' intermittently comes on. all lights are lit up at shifter p,r,n,d and stay on. when vehicle is turned off and on again, it seems to be fine. comes on at least once within 10 starts. reading forums and dealership does not seem to know what the problem is. of course they want to see is when issue is occurring, not an easy task. even when issue is occurring i was able to drive. concerned as to what and why this problem is occurring. could it become a safety issue?

Emergency parking brake (epb) will not release. enough complaints that jeep issued a tsb on it. although it happened to us when vehicle was parked, it could have been applied when vehicle was moving. noticed after we went to move vehicle after parked. display shows "service emergency brake". lots of other complaints on same issue in your database and in jeep user groups. . please do the right thing and get a recall issued, car towed on a flat bed to daytona jeep. left skid marks left in parking lot at embry riddle university. - rear wheels locked and would not budge one inch. bad tsb mentions water infiltration around epb module near rear tire in rear hatch area. complaint also filed with jeep. case 64649523. not safe and expensive to repair if no recall. serious issue.

This is my 2nd complaint since the transmission issue on 8/6/19 (tracking #11242090). i have not received an update regarding that issue. i followed up with the manufacturer who informed me that my vin was not associated with the recall. on 8/7/19, i had the dealer perform a diagnostic test and they found that my suv required a software update on the transmission and powertrain. the same recall affecting the 3.2l but not issued to my vin. on 9/8/19, my suv began surging multiple times when i was in idle at city stoplights and died when in shifted into park three times within an hour. the only indication of an issue on my dashboard was the battery light that came on once the car died. the dash and radio continued to perform fine but the engine shut off with the key still in the ignition. i had the battery tested on 8/06/19 along with the alternator and terminals and they were at 100%. the battery was new when purchased 11/2018. i'd like to resolve this issue in order to feel safe driving this vehicle. i can provide further documentation from the dealer bayside chrysler dodge jeep ram 10535 automall parkway, d'iberville, ms 39540 or it can be requested from them directly.

My vehicle was taken to a jeep dealer to take care of two other recall issues. i parked it at the dealership the evening before the service was to be done. other than the two recalls nothing was wrong with my vehicle. the next day the dealership called to tell me that the recalls were done but when they drove it in to be repaired, the 'service shifter' light was on. it was not the evening before. out of no where this light came on and now it will not go out and i have no lights indicating if i am in park, reverse, neutral or drive or (+\-). the vehicle was stationary when this occurred. i also can not view the exact speed i am traveling at, or any of the computer options that were available on the vehicle, that area just reads 'service shifter.'

Service shifter light consistently comes on. spoke with dallas dodge chrysler jeep and they indicated they have had numerous complaints about the same problem and jeep has redesigned the part as there was a flaw in the original design. numerous forums detail the problem as well.

I started my car early in the morning to go to work and after a couple of feet of driving the vehicle, the engine turned off and battery light came on. battery is sufficiently charged. turned the car back on, drove a couple more blocks and it did it again, then again while trying to get on the freeway.

Veh in motion, service shifter, this started after they fixed the recall from the reprogram transmission control.

Several gear shifter indicator lights are on at the same time. with no indication if the vehicle is in reverse or drive. talk to the dealership and they said there are wires broken and the wire harness needs to be replaced. i believe this is a manufacturing defect, how can anything i did create this malfunction but i'm being charged for the repairs.

3rd time since purchasing this vehicle.no warning i turn it of wont crank tunr over nothing.lights still working

Starting at the beginning of this month my car will randomly shut off and state to 'shift gear into park' the gear shift lights on all letters light up red and the car takes about 20 minutes to start back up. today it happened three times in a row while in the car with my daughter and it has me petrified. we went up the hill by our home and it happens and the car started going backwards.

My problem started about two weeks ago when i went to put my car into reverse from park after having just started it and it drove forward instead of backwards. i had to put it back into park then back into reverse before it would go backwards (no i was not on a hill i was flat, the car was acting as though it was in drive instead of reverse). then it progressed to i went to change from park to drive and the engine just reved when the gas was pressed (acting as though it was in neutral) and i yet again had to put it back into park and turn it off to get it to go into the right gear. then it progressed to my battery not working properly and my car not wanting to start up right away. and it got even worse to the point my car now says i need service on the shifter. i have had this car for 9 months and i drive it 10 miles a day (to and from work combined) 5 days a week and hardly ever anymore than that. i had never had any problems with it before this week and now all these problems are popping up at once.

Takata recall fill car with gas it will shut off and loose all soeed control and the serbice parking break comes on windshield wipers go you loose power steering lights flash, also car wont go again after you slow down to incomplete stop, also looses acceleration as youre driving with no warning will say to put in park and when you do you eventually loose power steering and you have to try to restart multiple times transmission jumps and jolts when shifting gears at any random time. this all happens very randomly and gets worse any time you put gas in especially filled up all the way have taken to dealer multiple times and they say there is nothing wrong with transmission they cant get it to duplicate issue this has been happening since ive had the car 4 years now and the other issues were supposedly electrical caused by a water bottle under my seat but yet the bottle was removed and im still having problems

Bought the car about 6 months ago started having issues with transmission shifting and took it in and they told me all it needed was a software update and still to this day i have even more issues car don't start at time and then when it does check engine light turns on and when i try to put it on drive i big a big club i noise and you can really feel the car shake from the shift and and says service transmission and then all of a sudden all the service light come of by far the worse car i have ever bought!! and tell this day i still have those issues

I have a 2014 jeep cherokee sport and my service shifter came on and my car wouldn't start unless i jump started it , called the dealership they said they never of heard of anything like that , i think this needs to be investigated or someone is going to end up kill because of there car messing up .

Vehicle does not start'- initially seems battery related, but battery checks okay at two different parts retailers. finally got a 'service shifter' message on the led readout on the dashboard. but problem is intermittent and dealership says they can't fix it unless it acts up in their possession. some owners in an online forum report similar issues across a number of model years. please help.

When driving vehicle will enter what chrysler/jeep calls limp mode. vehicle will slow immediately to 35mph no matter previous speed. accelerator will not work. vehicle must be parked and restarted to reset. this happens with no warning. very dangerous when on interstate highway.

While driving my gear shift suddenly has all lights engaged (park, drive, reverse, and neutral) simultaneously. has occurred multiple times on both city streets and highways and only resolves by turning engine off and back on. unknown cause.

Decelerating on i-75 off ramp to city street, turned off cruse control, jeep stuttered to a stop when lightly pressing brake pedal. accelerating cautiously, struggled to accelerate, rmp needle revving high, sluggish acceleration, jolted/stuttered to accelerate to 35-mph then accelerated normal. 4 miles down city street went to decelerate slowly for stop light, "service electronic brake system." message came on screen, brake pedal became extremely stiff. brake pedal would not press down as normal. had to struggle just to get jeep to stop at busy intersection almost rear ended vehicle in-front of me... placed jeep in park, turned off & restarted jeep, as past electrical issues in 2017 have happened with deceleration/acceleration (in 2017 turning off/on jeep helped(past in 2017 bad battery cell dealership missed had to take somewhere else for correct diagnose/replaced battery)). light turned green tried to accelerate through intersection to park in parking lot, jeep barely accelerated to 10-15 mph "service electronic brake system" message came back on after 10 mph was reached. had to jam down foot to barely move brake pedal 2 cm to come to a stop in the parking lot (almost hit building). went to put driver side window down before turning off jeep & driver side window wouldn't go down. now safety issue might not be covered under warranty /dealership 70,774 mileage. these safety issues should always be covered for full life of warranty not just to 60,000 miles!!!!!

Leaving my driveway the e-brake activated and i could not deactivate the unit. called aaa to have the jeep towed to contemporary automotive. the tow truck driver had a difficult time putting the jeep on the ramp truck. i am fortunate i was not going 50mph. the service adviser said the problem with the e-brake was that a sunroof drain hose was kinked and water cause the e-brake fail.

1. the car shifts really hard into gear as i am driving. next issue the door electrically just stopped working

While accelerating on the highway, my vehicle engaged in to park. my vehicle wouldn't do anything but slow down to a roll. i was able to brake, but the vehicle became idle.

Since we bought our car it has had several recalls as well as electrical, computer based, and power train issues. none of which were explainable. we were sinply told to take it to jeep, put hundreds of dollars in to fix it and get it back. we've only had the car for abut 4 years. yesterday, within a month of the last occurence, our car has frozen on us and will not start. jeep hasn't done anything about this. we've known several other people who have had this same make and model who have had the same problems. we are not in a financial position to keep putting money into a car that should last us longer, or to sinply just trade it in since we still owe 10k on the car. this has also put our kids safety at jeopardy, has caused us loss of work days on top of putting us in a more financial burden. there needs to be something done about this. it is unfair that we soent so much money on a car that has malfunctioned several times due to being built so poorly.

The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. the car will roll forward or backward depending on where you are. you cannot shift, when you do try to shift, the car will jolt like the engine is going to fall out of the car. turning the engine off and on, several times, while waiting each time clears the problem. jeep can not reproduce this it so they will not fix it. will get a message on dash stating to service trasmission and parking break. this has happened at least 5 times that i have documented by pictures and video on my phone however, has happened a lot more. specific dates documented are 11/19/17, 11/21/17, 11/29/17, 12/13/18, 4/2/19.

Vehicle will stall while driving with an error message displaying "park to shift gear". had battery replaced as that is what local jeep dealership stated issue was. problem actually worsened after this. *tr

My jeep cherokee electronic parking brake has come on by itself and it cannot be turned off. this first happened at the end of last year and i brought it to the dealer and i had to pay for the electronic parking brake switch to be replaced. last week it happened again and i brought it back to the dealer and they told me that now the electronic parking brake connector and electronic parking brake module both need to be replaced at a cost of $1500 plus. doing a search on the internet reveals that this is a common problem with jeep cherokees. i am afraid to drive the vehicle as this can happen anytime and it is unsafe. to drive. looking on the jeep website they have issued a service bulletin that covers the exact issue - electronic parking brake module connector water intrusion. the problem that they claim is due to water damage and it is in a spot where i find it hard to believe any water can get in.*dt *tp

The car will begin to hesitate and then the transmission will go into a neutral state, but the lights will not show that it is in neutral. the car will roll forward or backward depending on where you are. you cannot shift. it's very dangerous. turning the engine off and on, several times, while waiting each time clears the problem. jeep can not reproduce this it so they will not fix it.

I bought my 2014 jeep cherokee oct.2016 i noticed when i would come to a stop or pull out it would stay stuck in the gear and then all of a sudden it like kicked into the gear with a jerk. i took it back to the service department and they told me there wasn't anything wrong. well, it has never stopped and has gotten worse. what upsets me that there was a recall on this jeep july 12, 2016 nhtsa campaign number: 16v529000 transmission may shift unexpectedly to neutral if the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash. what makes it worse the dealership was unaware of this when they sold it or when i brought it back?? friday i left work at 6 am i drive an hour i drive on busy highways my jeep suddenly lost power on a dbl lane road with cars behind me and to the left, i am thankful i was on the right side that i could drift over to the side, but the snow that was packed along the guard rails still left me 1/2 in the lane flashing something about my transmission. thank god i was not on pennsylvania, interstate 70 when this happened because it would have been a major catastrophe with multiple vehicles and tractor trailers. i call the dealership where it was bought told him what had happened ...i got an appointment in about 2 weeks this jeep is unsafe!!!! plus there are other issues with it.

I was driving on the highway and my check engine, transmission and park lights started flashing. my car wouldn't accelerate and my computer said 'service transmission'. now my car won't shift gears or accelerate. it has 40k miles on it.

While driving on a 4 lane highway at 65 mph the vehicle partially lost power and would not accelerate, up shift, or ownshift, the brake lights started flashing, along with many other lights on the dash including check engine. i pulled over to the side of the highway and shut off the jeep. i waited a minute then started it back up. the service parking brake message was on the message center, the odometer is blinking, and 4wd is temporarily unavailable. i had it looked at by a mechanic and they showed me the park brake module had water intrusion and was very much corroded.

Brought vehicle in to the dealership for repairs on several ocassions with complaints of vehicle jumping into gear. recently had to replace the battery because vehicle wouldn't stay running and could not put into gear. vehicle is currently at the dealership because it was leaking oil. have been told that the oil cooler needs to be replaced. have also been told that the drive shaft is noisy and should be replaced and that the air temperature ambient sensor needs to be replaced. i gave the go ahead to replace the oil cooler and air temperature ambient sensor. told them to hold off on replacing the drive shaft as the repair alone for the oil cooler and sensor was going to be approximately $1,300. i then received a call back and was told that they changed the oil cooler and upon trying to start the vehicle it didn't want to start. they told me multiple codes were coming up and that my instrument cluster needed to be replaced at an additional cost of over $1,000. estimate for all repairs to be $2,500 plus. was also told that the instrument cluster is a special order and once ordered they would have to hold my vehicle for two weeks until it came in and could be installed. it is costing me $35.00 a day for a rental vehicle through them. i estimate total cost for repairs and rental to be about $3,000. this cost does not include the replacing the drive shaft which they tell me is noisy.

When i'm driving my car will just stall without warning until the car becomes to a complete stop. this has happened to me at least 4 times beginning 10-27-18 and the last time was 11-08-18 and i had it towed to the dealerships designated shop and was told that they couldn't find anything wrong with it that could be fixed. they also told me they had other customers complaining about their jeep-cherokee stalling on the freeways and in the middle of traffic. my vehicle stall on me when i was driving on the streets and i would only get a few feet from home and one of those times the battery light would come on and another time the light came on for driving on on hill or something in that effect.

Traveling on town road. the battery light came lit up on the control panel with a warning to put vehicle in park. engine completely shut off. gas pedal unresponsive. we pulled over to the side of the road. tried to restart vehicle several times over the course of 15+ minutes. vehicle finally restarted like normal. turned vehicle around by crossing over double yellow lines, put in reverse. vehicle completely shut off leaving us disabled across road, same warning and battery light on. engine finally restarted 10 minutes later. returned the vehicle safely home.

My jeep cherokee keeps repeating the same problems. this has been going on for more than a year. sometimes i am terrified to drive because i do not know what is going to happen. today and on other days, the jeep has cut off on me a few times while in motion on a city street and sometimes when turning. the vehicle slams into gear when driving sometimes and feels like i am getting hit in the rear of the car. it is very dangerous because you don't know when it is going to happen. today, the jeep almost caused an accident when it just stopped on its own. additionally, it often shifts gears erratically and very rough, even jerking at times. the dealership said they did a software update but this did not resolve the issue. i have taken to the dealer at least three times about this issue and i keep getting stalled saying either come back in 500 miles so the can do an oil consumption test or that they cannot duplicate the issue. each time i take it in they say the did a software update or an oil change. the problem remains.

On date of incident vehicle functioned fine in the morning. at 4:30pm when i went to leave work vehicle wouldn't start. received several error messages including 4wd system unavailable, park brake unavailable and service shifter. 2 hours later nothing worked. tried to jump the vehicle and was able to get it started. had auto zone test battery and said it was fine. took to dealership and they ran tests finding no cause or issues. battery passes their tests. morning after i got vehicle back from dealer it started up via remote start with no issues, took son to daycare 7 minutes away. after about 10 minutes went to leave daycare (vehicle was turned off) and it did not start. was able to get it to start with a jump. called dealership to inform them, waiting for a call back now. check engine light is on.

Transmission is not going into gear. i believe the computer is messed up l, because there are 16 codes coming up and the car was running fine befote

My 2014 jeep cherokee trailhawk started having issues where traction control would engage when stopped at a light and it would stay on until the car was turned off. this progressed to an instance where i was stopped at a light and traction control engaged while stopped and the engine stalled. i took the car to the jeep dealership and the only code was to check wire connections, which they said they did. the car drove fine for about one day, then, while on the highway, the dashboard and radio would start to cut out briefly and come back on. once i was off the highway and stopped at a light, traction control engaged. at the next light, the car stalled again. i used a code reader and there were no codes available. this could cause an accident if the car loses power when driving at highway speeds.

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