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2018 Honda CR-V Owners Manual - Customer Service Information



Customer Service Information

Honda dealership personnel are trained professionals who should be able to deal with any problems you may encounter with your vehicle. If, however, you are faced with a problem that they cannot resolve to your satisfaction, contact Honda Client Relations/Services.

American Honda Motor Co., Inc. Honda Automobile Customer Services Mail Stop 100-5E-8A

1919 Torrance Blvd.

Torrance, CA 90501-2746

Tel: 1 (800) 999-1009

Canadian Owners Honda Canada Inc. Customer Relations 180 Honda Boulevard Markham, ON

L6C 0H9

Tel: 1-888-9-HONDA-9 Fax: 1-877-939-0909

E-mail: [email protected]

Bella International

P.O. Box 190816

San Juan, PR 00919-0816 Tel: 1 (787) 620-7546

Continued

663

uuCustomer Service Informationu

Requirements to access Pandora®

    Latest version of the Pandora app installed on your Android, Blackberry, or iPhone.
    Connection to the internet via Wi-Fi or cellular data network.

Limitations

    Access to Pandora requires an active internet connection
    Ability to access Pandora through this system is subject to change without notice
    Certain functionality of Pandora service is not available when accessing the service through this system including, but not limited to, creating new stations, deleting stations, emailing current stations, buying tracks, viewing additional text information, logging in to Pandora, and adjusting Cell Network Audio Quality. Pandora internet radio is a music service not affiliated with HONDA. More information is available at http:// www.pandora.com www.pandora.com/>. Pandora, the Pandora logo, and the Pandora trade dress are trademarks or registered trademarks of Pandora Media, Inc., used with permission.
    Mobile access requires a smartphone

with an active data plan. Standard data rates may apply.

    Pandora is only available in the United States.
    Not available on all models

Index

4WD 517

ABS (Anti-lock Brake System) 530

Accessories and Modifications 616

Accessory Power Sockets 217

Adaptive Cruise Control (ACC) with Low Speed Follow (LSF) 481

Adding the Coolant 580

Additives

Coolant 579, 581

Engine Oil 572

Washer 585

Additives, Engine Oil 572

Adjusting

Armrest 206

Front Seats 197

Head Restraints 203

Mirrors 195

Rear Seats 201

Steering Wheel 194

Temperature 121, 129

Adjusting the Sound 244, 282

Agile Handling Assist 511

Air Conditioning System (Climate

Control System) 226

Changing the Mode 227

Defrosting the Windshield and

Windows 227

Dust and Pollen Filter 610

Recirculation/Fresh Air Mode 227

Sensor 230

Synchronized Mode 229

Using Automatic Climate Control 226

Air Pressure 598, 653

Airbags 49

Advanced Airbags 55

Airbag Care 62

Event Data Recorder 0

Front Airbags (SRS) 52

Indicator 60, 85

Passenger Airbag Off Indicator 61

Sensors 49

Side Airbags 56

Side Curtain Airbags 58

All-Wheel Drive (AWD) 517

AM/FM Radio 246, 289

Android AutoTM 325

Anti-lock Brake System (ABS) 530

Indicator 85

Apple CarPlayTM 322

Armrest 206

Audio Remote Controls 235

Audio System 232, 239, 260

Adjusting the Sound 244, 282

AM/FM Radio 246, 289

Android AutoTM 325

Apple CarPlayTM 322

Audio/Information Screen 240, 261

Changing the Home Screen Icon Layout 265

Changing the Screen Interface 279

Closing Apps 281

Customizing the Meter 266

Display Setup 245, 283

Error Messages 329

General Information 334

Home Screen 272

HondaLink® 314

How to use Siri ® Eyes Free 259, 321

iPod 248, 300

Limitations for Manual Operation 284

Menu Customize 280

MP3/WMA/AAC 253, 309

Pandora® 251, 307

Playing Bluetooth® Audio 256, 312

Playing SiriusXM® Radio 293

Reactivating 234

Recommended Devices 335

Remote Controls 235

Security Code 234

Selecting an Audio Source 284

Song By VoiceTM (SBV) 303

Status Area 278

Theft Protection 234

USB Flash Drives 253, 309, 335

USB Port(s) 233

Voice Control Operation 285

Wallpaper Setup 242, 270

Wi-Fi Connection 319

Audio/Information Screen 240, 261

Authorized Manuals 662

666

Auto Door Locking/Unlocking 146

Customize 147

Auto High-Beam System 181

Automatic Brake Hold 528

Indicator 82, 528

Automatic Intermittent Wipers 186

Automatic Lighting 178

Average Fuel Economy 120, 125

Average Speed 125

AWD (All-Wheel Drive) 517

Battery 606

Charging System Indicator 83, 637

Jump Starting 629

Maintenance (Checking the Battery) 606

Maintenance (Replacing) 608

Belts (Seat) 40

Beverage Holders 215

Blind spot information (BSI) System 512

Indicator 92

Bluetooth® Audio 256, 312

Bluetooth® HandsFreeLink® 387, 410

Booster Seats (For Children) 75

Brake System 524

Anti-lock Brake System (ABS) 530

Automatic Brake Hold 528

Brake Assist System 531

Fluid 584

Foot Brake 527

Indicator (Red) 80, 639, 640

Parking Brake 524

Brightness Control (Instrument Panel) 188

Bulb Replacement 586

Brake/Taillight, Rear Turn Signal Light and Rear Side Marker Lights 590

Fog Lights 588

Front Turn Signal/ Front Side Marker

Lights 590

Headlights 586

High-Mount Brake Light 592

Parking/Daytime Running Lights 590

Rear License Plate Light 592

Side Turn Signal/Emergency Indicator

Lights 590

Taillight and Back-Up Lights 591

Bulb Specifications 652

Carbon Monoxide Gas 76

Cargo Hooks 220

Carrying Cargo 449, 451

Certification Label 654

Changing Bulbs 586

Charging System Indicator 83, 637

Child Safety 63

Childproof Door Locks 145

Child Seat 63

Booster Seats 75

Child Seat for Infants 65

Child Seat for Small Children 66

Installing a Child Seat with a Lap/Shoulder Seat Belt 71

Larger Children 74

Rear-facing Child Seat 65

Selecting a Child Seat 67

Childproof Door Locks 145

Cleaning the Exterior 613

Cleaning the Interior 611

Climate Control System 226

Changing the Mode 226

Defrosting the Windshield and

Windows 227

Dust and Pollen Filter 610

Recirculation/Fresh Air Mode 227

Sensors 230

Synchronization Mode 229

Using Automatic Climate Control 226

Clock 132

CMBSTM (Collision Mitigation Braking SystemTM) 532

Coat Hook 219

Collision Mitigation Braking SystemTM (CMBSTM) 532

Compact Spare Tire 619, 653

Compass 444

Continuously Variable Transmission 468

Creeping 468

Fluid 583

Kickdown 468

Operating the Shift Lever 23, 470

Shift Lever Does Not Move 632

Shifting 469

Controls 131

Coolant (Engine) 579, 581

Adding the Coolant 580

Adding to the Radiator 582

Adding to the Reserve Tank 581

Overheating 633

Creeping (Continuously Variable Transmission) 468

Cross Traffic Monitor 543

Cruise Control 472, 475

Indicator 93

Customer Service Information 663

Customized Features 351

Customizing the Auto Door Locking/ Unlocking Setting 147

Daytime Running Lights 184

Dead Battery 629

Defaulting All the Settings 383

Defrosting the Windshield and

Windows 227

Detachable Anchor 46

Devices that Emit Radio Waves 656

Dimming

Headlights 177

Rearview Mirror 195

Dipstick (Engine Oil) 573

Directional Signals (Turn Signals) 176

Display Setup 245, 283

Display/Information Button 122

Door Mirrors 196

Doors 134

Auto Door Locking 146

Auto Door Unlocking 146

Door Open Indicator 38, 87

Keys 134

Locking/Unlocking the Doors from the Inside 144

Locking/Unlocking the Doors from the Outside 137

Lockout Prevention System 143

DOT Tire Quality Grading 600

Driver Information Interface 122

Driver's Seat Lumbar Support 197

Driving 447

Braking 524

Continuously Variable Transmission 468

Cruise Control 472, 475

Off-Highway Driving Guidelines 458

Shifting Gear 469

Starting the Engine 460, 462

Driving Position Memory System 192

Dust and Pollen Filter 610

E

Eco Assist System 9

ECON Button 471

Elapsed Time 125

Electric Power Steering (EPS) System

Indicator 88, 641

Electronic Stability Control (ESC) 509

Emergency 648

Emissions Testing (Readiness Codes) 658

Engine

Coolant 579, 581

Jump Starting 629

Number 654

Oil 572

Starting 460, 462

Switch Buzzer 171, 174

Engine Coolant 579, 581

Adding the Coolant 580

Adding to the Radiator 582

Adding to the Reserve Tank 581

Overheating 633

Temperature Gauge 118

Engine Oil 572

Adding 575

Checking 573

Displaying Oil Life 559, 564

Low Oil Pressure Indicator 83, 637

Recommended Engine Oil 572

ENGINE START/STOP Button 172

EPS (Electric Power Steering) System 641

Exhaust Gas Hazard (Carbon Monoxide) 76

668

Exterior Care (Cleaning) 613

Exterior Mirrors 196

Features 231

Filters

Dust and Pollen 610

Oil 576

Flat Tire 619

Floor Mats 612

Fluids

Brake 584

Continuously Variable Transmission 583

Engine Coolant 579, 581

Windshield Washer 585

FM/AM Radio 246, 289

Fog Light Indicator 91

Folding Down the Rear Seats 201

Foot Brake 527

Front Airbags (SRS) 52

Front Seat Heaters 223

Front Seats 197

Adjusting 197

Front Sensor Camera 479

Fuel 25, 549

Fuel Economy and CO2 Emissions 552

Gauge 118

Instant Fuel Economy 120, 129

Low Fuel Indicator 85

Range 120, 125

Recommendation 549

Refueling 549

Fuel Economy and CO2 Emissions 552

Fuel Fill Door 25, 550

Fuses 644

Inspecting and Changing 647

Locations 644, 645

Gasoline (Fuel)

Fuel Economy and CO2 Emissions 552

Gauge 118

Information 549

Instant Fuel Economy 120, 129

Low Fuel Indicator 85

Refueling 549

Gauges 118

Gear Shift Lever Positions

Continuously Variable Transmission 469

Glass (care) 611, 614

Glove Box 211

Handling the Unexpected 617

HandsFreeLink® (HFL) 387, 410

Automatic Import of Cellular Phonebook

and Call History 400, 423

Caller's ID Information 398

Displaying Messages 438

HFL Buttons 387, 410

HFL Menus 389, 413

HFL Status Display 388, 412

In Case of Emergency 442

Limitations for Manual Operation 388, 412

Making a Call 404, 431

Options During a Call 409, 435

Phone Setup 393, 418

Phonebook Phonetic Modification 427

Receiving a Call 408, 434

Receiving a Text Message/E-mail 436

Ring Tone 398, 422

Selecting a Mail Account 437

Speed Dial 401, 424

To Clear the System 399

To Set Up Text Message/E-mail Options 421

Hazard Warning Button 4

HD RadioTM ...............................................

289

Head Restraints ........................................

203

Headlights ................................................

177

Aiming....................................................

586

Auto High-Beam System .........................

181

Automatic Operation ..............................

178

Dimming.................................................

177

Operating ...............................................

177

Heated Door Mirror Button ....................

190

Heated Steering Wheel ...........................

222

Heated Windshield Button......................

191

Heaters (Front Seat) .................................

223

Heaters (Seat)...........................................

224

Heating and Cooling System

Dust and Pollen Filter 610

HFL (HandsFreeLink®) 387, 410

High Beam Indicator 90

Hill Start Assist System 461, 466

HomeLink® Universal Transceiver 384

Honda App License Agreement 336

Honda SensingTM 26

HondaLink® 314

Identification Numbers 654

Engine and Transmission 654

Vehicle Identification 654

Ignition Switch 171

Illumination Control 188

Knob 188

Immobilizer System 161

Immobilizer System Indicator 91

Indicators 80

Adaptive Cruise Control (ACC) with Low Speed Follow (LSF) 98, 99, 481

Anti-lock Brake System (ABS) 85

Automatic Brake Hold 82, 528

Blind spot information (BSI) 92, 513

Brake Depressing 94

Charging System 83, 637

Collision Mitigation Braking SystemTM (CMBSTM) 101, 102

Cruise Control 93, 473, 476

Cruise Main 93, 472, 475

Door Open 38, 87

ECON Mode 93, 471

Electric Power Steering (EPS) System 88, 641

Fog Light 91

High Beam 90

Immobilizer System 91

Lane Keeping Assist System (LKAS) 99, 100

Lights On 90

Low Fuel 85

Low Oil Pressure 83, 637

Low Tire Pressure/TPMS 89, 522

Maintenance Minder 93, 559

Malfunction Indicator Lamp 83, 638

Parking Brake and Brake System (Amber) 81

Parking Brake and Brake System (Red) 80, 639, 640

Road Departure Mitigation (RDM) 95, 96, 97

Seat Belt Reminder 42, 84

Security System Alarm 92

Shift Lever Position 84

Starter System 94

Supplemental Restraint System 60, 85

System Message 90

Tailgate Open 87

Transmission 84

Turn Signal 90

Vehicle Stability Assist (VSA®) System 86, 509

VSA® OFF 87, 510

Information 651

Information Display 119

Instant Fuel Economy 120, 129

Instrument Panel 79

Brightness Control 188

Interior Lights 207

Interior Rearview Mirror 195

iPod 248, 300

Jack (Wheel Nut Wrench) 622

Jump Starting 629

Key Number Tag 135

Keyless Lockout Prevention 143

Keys 134

Lockout Prevention 143

Master Keys 134

Number Tag 135

Rear Door Won't Open 145

Remote Transmitter 141

Types and Functions 134

Valet Key 135

Won't Turn 29

Kickdown (Continuously Variable Transmission) 468

670

L

Lane Keeping Assist System (LKAS) 501

LaneWatchTM 515

Language (HFL) 388, 412

LATCH (Child Seats) 68, 72

Lights 177, 586

Automatic 178

Bulb Replacement 586

Daytime Running Lights 184

Fog Lights 180

High Beam Indicator 90

Interior 207

Light Switches 177

Lights On Indicator 90

Turn Signals 176

Load Limits 451

Locking/Unlocking 134

Auto Door Locking/Unlocking 146

Childproof Door Locks 145

From Inside 144

From Outside 137

Keys 134

Using a Key 142

Lockout Prevention System 143

Low Battery Charge 637

Low Fuel Indicator 85

Low Oil Pressure Indicator 83, 637

Low Smart Entry Remote Signal Strength 136

Lower Anchors 68, 72

Luggage (Maximum Load Limit) 451

Lumbar Support 198

Lumbar Support Adjustment Switch 198

Maintenance 555

Adding the Coolant 580

Battery 606

Brake Fluid 584

Cleaning 611

Coolant 579, 581

Maintenance MinderTM 559

Oil 573

Precautions 556

Radiator 582

Remote Transmitter 608

Replacing Light Bulbs 586

Safety 557

Service Items 561, 566

Tires 597

Transmission Fluid 583

Under the Hood 569

Malfunction Indicator Lamp 83, 638

Map Lights 209

Maximum Load Limit 451

Meters, Gauges 118

Mirrors 195

Adjusting 195

Door 196

Exterior 196

Interior Rearview 195

Modifications (and Accessories) 616

Moonroof 167

MP3 253, 309

Multi-View Rear Camera 547

Numbers (Identification) 654

Odometer 119, 123

Off-Highway Driving Guidelines 458

Oil (Engine) 572

Adding 575

Checking 573

Displaying Oil Life 559, 564

Low Oil Pressure Indicator 83, 637

Recommended Engine Oil 572

Viscosity 572

Open Source Licenses 350

Opening/Closing

Hood 571

Moonroof 167

Power Windows 164

Tailgate 150

Outside Temperature Display 121, 129

Overheating 633

Pandora® 251, 307

Panic Mode 163

Panoramic Roof 168

Parking 542

Parking Brake 524

Parking Brake and Brake System

Indicator (Amber) 81

Parking Brake and Brake System

Indicator (Red) 80, 639, 640

Passenger Airbag Off Indicator 61

Passing Indicators 177

Playing Bluetooth® Audio 256, 312

Power Tailgate 152

Power Windows 164

Precautions While Driving 467

Driving Guidelines for Your Utility

Vehicle 467

Rain 467

Pregnant Women 47

Puncture (Tire) 619

Radiator 582

Radio (FM/AM) 246, 289

Radio (SiriusXM®) 293

Radio Data System (RDS) 247, 291

Range 120, 125

RDS (Radio Data System) 247, 291

Readiness Codes (Emissions Testing) 658

Real Time AWD with Intelligent Control SystemTM 517

Rear Seat Heaters 224

Rear Seats (Folding Down) 201

Rearview Mirror 195

Refueling 549

Fuel Gauge 118

Gasoline 549, 652

Low Fuel Indicator 85

Regulations 522, 600, 656

Remote Transmitter 141

Replacement

Battery 608

Bulbs 586

Fuses 644, 645

Rear Wiper Blade Rubber 595

Tires 603

Wiper Blade Rubber 593

Reporting Safety Defects 657

Resetting a Trip Meter 120, 124

Road Departure Mitigation (RDM) 497

On and Off 498

Safe Driving 33

Safety Check 38

Safety Labels 77

Safety Message 1

Seat Belts 40

Adjusting the Shoulder Anchor 45

Automatic Seat Belt Tensioners 43

Checking 48

Detachable Anchor 46

Fastening 44

Installing a Child Seat with a Lap/Shoulder Seat Belt 71

Pregnant Women 47

Reminder 42

Warning Indicator 42, 84

Seat Heaters 223, 224

Seats 197

Adjusting 197

Driver's Seat Lumbar Support 197

Front Seat Heaters 223

Front Seats 197

Rear Seats 201

Seat Heaters 223, 224

Security System 161

Security System Alarm Indicator 92

Select Lever 23, 469

Operation 23, 470

Releasing 632

Won't Move 632

Selecting a Child Seat 67

Selector Knob (Audio) 239

Setting the Clock 132

Shift Lever 23, 469

Shift Lever Position Indicator 84, 470

Shifting (Transmission) 469

Shoulder Anchor 45

Side Airbags 56

672

Side Curtain Airbags 58

Siri® Eyes Free 259, 321

SiriusXM® Radio 293

Smart Entry System 137

Snow Tires 605

Song By VoiceTM (SBV) 303

Spare Tire 619, 653

Spark Plugs 652

Specifications 652

Specified Fuel 549, 652

Speedometer 118

SRS Airbags (Airbags) 52

Starter System Indicator 94

Starting the Engine 460, 462

Does Not Start 626

Engine Switch Buzzer 171, 174

Jump Starting 629

Steering Wheel 194

Adjusting 194

Stopping 542

Summer Tires 605

Sunglasses Holder 221

Supplemental Restraint System (SRS) 52

Switches (Around the Steering

Wheel) 4, 5, 171

System Message Indicator 90

T

Tachometer 118

Tailgate 150

Tailgate Open Indicator 87

Unable to Open 649

Temperature

Outside Temperature Display 121, 129

Temperature Sensor 121, 129

Theft Protection 234

Time (Setting) 132

Tire Pressure Monitoring System

(TPMS) 518

Button 518

Indicator 89

Tires 597

Air Pressure 598, 653

Checking and Maintaining 597

Inspection 597

Labeling 598

Puncture (Flat Tire) 619

Regulations 600

Rotation 604

Spare Tire 619, 653

Summer 605

Tire Chains 605

Wear Indicators 602

Winter 605

Tonneau Cover 225

Tools 618

Towing a Trailer 453

Equipment and Accessories 454

Load Limits 453

Towing Your Vehicle 457

Behind a Motorhome 457

Emergency 648

TPMS (Tire Pressure Monitoring System) 518

Button 518

Indicator 89

Transmission 469

Continuously Variable 469

Fluid 583

Number 654

Shift Lever Position Indicator 84, 470

TRIP Knob 119, 123

Trip Meter 119, 123

Troubleshooting 617

Blown Fuse 644, 645

Brake Pedal Vibrates 30

Buzzer Sounds When Opening Door 30

Emergency Towing 648

Engine Won't Start 626

Noise When Braking 31

Overheating 633

Puncture/Flat Tire 619

Rear Door Won't Open 30, 145

Select Lever Won't Move 632

Warning Indicators 80

Turbo Engine Vehicle 553

Turn Signals 176

Indicators (Instrument Panel) 90

Under-floor Storage Area 214

Unlocking the Doors 137

Unlocking the Front Doors from the Inside 15

USB Flash Drives 253, 309, 335

USB Port(s) 233

Valet Key 135

Vanity Mirrors 7

Vehicle Identification Number 654

Vehicle Stability Assist (VSA®) 509

Off Button 510

Off Indicator 87

System Indicator 86

Viscosity (Oil) 572, 653

W

Wallpaper 242, 270

Warning and Information

Messages 103, 104

Warning Indicator On/Blinking 637

Warning Labels 77

Warranties (Warranty Manual provided separately) 660

Watts 652

WAV 253

Wear Indicators (Tire) 602

Wheel Nut Wrench (Jack Handle) 622

Wi-Fi Connection 319

Window Washers 185

Adding/Refilling Fluid 585

Switch 185

Windows (Opening and Closing) 164

Windshield 185

Cleaning 611, 614

Defrosting/Defogging 227

Washer Fluid 585

Wiper Blades 593

Wipers and Washers 185

Winter Tires 605

Snow Tires 605

Tire Chains 605

Wipers and Washers 185

Automatic Intermittent Wipers 186

Checking and Replacing Wiper Blades 593

Front 185

Rear 187

WMA 253, 309

Worn Tires 597

31TLA610 OM-10487

00X31-TLA-6101

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2018 Honda CR-V Owner's Manual

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