Media
General information There may be different media sources and connections available depending on the vehicle equipment. For example, you can play media files using a connected USB drive or connect your mobile devices to the USB ports with charging function and operate them through the MMI. Media and format restrictions: the MMI (including the USB storage device connection) was tested with a variety of products and media on the market. However, there may be cases where individual devices/media and media files may not be recognized, may play only with restrictions, or may not play at all. Restricted functionality: reset the MMI to the factory default settings if functionality is restricted © page 226.
Digital Rights Management: please note that the media files are subject to copyright protection. Files that are protected by DRM and are identified with the symbol f will not play. Data security: never store important information on mobile devices. Audi is not responsible for damaged or lost files and media. Loading times: the more files/folders/playlists there are on a storage medium, the longer it will take to load. To reduce the amount of time it takes the media files to load, use a storage medium that only contains media files, and create subfolders (for example, for each artist or album). Additional information: when playing, audio files are automatically displayed with any additional information that is stored (such as the artist, track and album cover). If this information is not available on the medium, the MMI will revert to the local Gracenote metadata database or search online if necessary. See page 278, Online additional data. However, in some cases, the additional information may not be displayed.
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Read the information about Audi connect, and be sure to note the connectivity costs section => in General information on page 185.
Bluetooth audio player Applies to: vehicles with Bluetooth audio player With the Bluetooth audio player, you can play music wirelessly through the MMI from your Bluetooth-capable mobile device (such as a cell phone). Requirement: the vehicle must be stationary and the ignition must be switched on. The Bluetooth settings will open on your mobile device during the connection setup. The Bluetooth function and visibility of the MMI > page 226 and mobile device must be switched on.
Connecting a mobile device > Applies to: MMI: Select on the home screen: MEDIA > Source > Connect external device > New connection. The available Bluetooth devices will be displayed after several seconds.
» Press on the desired mobile device in the list of displayed Bluetooth devices.
> To update the list, press OQ.
APIN for a secure Bluetooth connection will be generated. > Confirm the PIN on your mobile device. After connecting successfully, the mobile device will be displayed in the Connected devices menu as a Bluetooth audio player. Playing media page 215.
~ Check for any connection requests on your Bluetooth device.
~ Multiple Bluetooth audio players can be paired with the MMI, but only one at a time can be active as a Bluetooth audio player > page 226.
~The supported media functions (such as shuffle, list view, categories, search, options) depend on the Bluetooth device being used.
Media
= Note the volume setting on your Bluetooth device. Audi recommends setting your mobile device to the maximum volume when using it as a Bluetooth audio player.
—Aselection of supported Bluetooth devices can be found in the database for tested mobile devices at www.audi.com/bluetooth.
Online media Applies to: vehicles with Audi connect Infotainment and online media You can play and operate various online media services, such as music streaming services, using the MMI. Requirement: a supported online media service must be available in the country where the vehicle is being operated. you must be logged in to your myAudi account in the vehicle. Connect online media » Connect the MMI to the Internet > page 185. » Applies to: MMI: Select on the home screen:
MEDIA > Source > Streaming services. All supported online services in your country will be displayed for the user that is logged in.
» Press on the desired online media service and follow the system instructions.
After successfully logging in, the online media service will be available as a media source. Starting online media » Applies to: MMI: Select on the home screen: MEDIA > Source > an online media source.
Always follow the information found in => A\ in General information on page 185.
— Read the information about Audi connect, and be sure to note the connectivity costs section >@ in General information on page 185.
~ There generally are additional costs when using an online media service account, especially when it is used internationally.
Depending on the Internet connection and network traffic, the connection may disconnected when online media sources are playing.
Amazon Alexa Applies to: vehicles with Amazon Alexa Integration You can play various Amazon Alexa content using the MMI. The voice recognition system is used to operate it. Requirement: Amazon Alexa must be activated = page 28. » Start Amazon Alexa using the voice recognition system.
» Applies to: MMI: Select on the home screen: MEDIA > Source > Alexa.
Always follow the information found in > A\ in General information on page 185. Read the information about Audi connect, and be sure to note the connectivity costs section = page 185.
Multimedia connections
USB adapter
Fig. 158 Audi Genuine Accessories: USB adapter
You can connect your mobile devices to the MMI using the USB ports with charging function with a USB adapter, and charge the battery at the same time. >
Media
You can purchase the USB adapter cable from an authorized Audi dealer or at specialty stores: @ USB adapter for devices with a mi-
cro USB connection ® USB adapter for Apple devices with
a Lightning connection @® USB adapter for devices with USB
type C connection
Handle the USB adapter carefully. Do not allow it to be pinched.
Apple devices with a dock connector can only be charged using a USB adapter designed for devices with a dock connector. Data cannot be transmitted.
USB ports with charging function Connect your mobile devices to the USB ports in order to operate the devices through the MMI and charge the batteries. The USB ports are located in the front center console and are labeled with the *€symbol. If multiple USB devices are connected to the USB ports (for example, a smartphone and a USB flash drive), any of these devices can be used as the playback source. Connecting or charging mobile devices using a USB adapter > Connect the matching USB adapter to a USB port and to the mobile device, such as a smartphone.
The battery will charge automatically. Mobile devices connected to the USB ports are started and operated using the MMI = page 275. Disconnecting a mobile device from the USB port » Remove the USB adapter cable from the USB
port.
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Driving requires your complete and undivided attention. As the driver, you have complete responsibility for safety in traffic. Never operate mobile devices while driving, because thi creases the risk of an accident.
— Disconnect the connector from the USB port. carefully to reduce the risk of damaging them.
— Use a USB extension cable to connect devices that have an integrated USB connector (such as a USB stick) to reduce the risk of damage to your USB device and the USB port.
— Extremely high or low temperatures that can occur inside vehicles can damage mobile devices and/or impair their performance. Never leave mobile devices in the vehicle in ‘extremely high or low temperatures.
~ Always follow the information found in page 93.
—When you switch the ignition off, the USB ports will still be supplied with power until the energy management system switches them off.
Do not use additional adapter cables or USB extension cables to connect mobile devices to USB ports that already have a cable or that must be connected with a USB adapter cable (= page 213, fig. 158). Using an additional adapter or US extension cable may impair functionality.
— Functionality is not guaranteed for mobile devices that do not conform to the USB 2.0 specification.
— USB hubs are not supported. ~ Video playback through the USB ports is not supported on Apple devices and MTP devices (such as smartphones).
~ iPod touch or iPhone malfunctions also affect the operation of the MMI. Reset your mobile device in these situations.
Media
— Audi recommends updating the iPod touch or iPhone software to the latest version. Refer to your mobile device owner's manual for more information.
— USB adapters on the USB ports will support iPod touch or iPhone devices from the Sth generation or newer with a lightning connector.
—Aselection of supported devices can be found in the database for tested mobile devices at www.audi.com/mp3.
Playing media Me
sources
The following sources can be selected depending on the vehicle equipment: ~Alexa > page 273. USB device © page 274. — Connect external device: you can connect ex-
ternal devices via Bluetooth and use the Bluetooth audio player page 272, or you can connect an external device directly to the USB port with charging function ® page 274.
~ Streaming services © page 273
Accessing media Playing media files using the MMI » Applies to: MMI: Select on the home screen: MEDIA > Source > a source. Depending on the connected device or online media service*, the symbol for a source may change. The device name may be displayed (for example: myPhone).
» Select a track from the categories in the media center page 215.
Playing media files using the multifunction steering wheel Requirement: a media source must contain media files @ page 215. » Select the radio/media tab in the instrument
cluster. » Press the [I button to toggle between the ra-
dio and media or to select a different source.
» To select a media file/source, turn and press the left thumbwheel.
G) Tips — For safety reasons, the video image is only
displayed when the vehicle is stationary. Only the sound from the video plays while driving.
— Applies to: multifunction steering wheel: Depending on the selected function, operation through the MMI may be required.
Fig. 159 Center display: media center
There are various categories available in the media center. You can also search for media files across sources. The current music track continues playing while you search the MMI. Opening the media center » Applies to: MMI: Select on the home screen: MEDIA > Source > a source > a category.
@ Source symbol The symbol for the source that is currently in use is displayed. Depending on the connected device or online media service*, the source symbol may change. As an example, a USB stick is shown connected to the USB port with charging function @ Source device name The device name of the source that is currently in use is displayed. @ Categories The media center will display categories depending on vehicle equipment, the connected device, the content of the selected source, and the connection type:
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Media
— Last played tracks — Artists — Compilations — Composers — iTunes Radio — Audio books Podcasts ~ Genres -Videos —Tracks — Albums
Other categories may be available depending on the service.
Playlists All playlists and smart playlists in the source are displayed. Smart playlists — Last played tracks — Most played tracks
Folders
The folder structure or track/chapter list is displayed.
©) Note Apples to: vehicles with Aud connect Infotainment —Cloud services and the iTunes radio category
always require an Internet connection. — Read the information about Audi connect,
and be sure to note the connectivity costs section @@ in General information on page 185.
@ Ts —Only the categories supported by the medium/service are available.
—For safety reasons, the video image is only displayed when the vehicle is stationary. Only the sound from the video plays while driving.
—When synchronizing a mobile device with Cloud services, playlists may display incorrectly in the MMI. Use the media center in the device.
— Applies to: iPod touch/iPhone: Note the information about the USB port with charging function and the supported devices <page 213
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Fig. 160 Center display: left side: playback view; right side: playlist
Not all functions are available in every source and on every touch display. You can search across all active sources, for ex-
ample for tracks and artists.
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Media
Opening the search
Requirement: the selected source must support the search function.
» Applies to: MMI: Select on the home screen: MEDIA > Search.
Entries that contain the entered search term are listed in the results list. Each result is marked with the symbol for a category in the media center > page 215. You can search for the following categories: — Artists — Albums —Tracks - Genres - Videos
Options and settings
Context-dependent functions and settings may be available depending on vehicle equipment, the selected source, the connected mobile device, and the connection type. Requirement: the playback view must be displayed @) > page 216, fig. 160. » Press More @). Play more like this The track currently playing is quickly analyzed for features such as artist, genre, mood, and beat, and a smart playlist with similar tracks will be shown.
Aspect ratio Audi recommends the Auto setting for the picture format. If you press on an aspect ratio, you will see a preview of the setting on the screen. Press OK to apply the selected aspect ratio.
The following table gives an overview of the aspect ratios. The possible aspect ratios depend on the source or video file being played.
The MMI detects the picture format of the source and displays the image in the optimal ratio.
The image is fixed in the corresponding ratio. Select one of these options if the image is distorted or a section of the image is cut off or blurry when Auto is selected.
16:9
The image is enlarged to fill the Zoom entire display.
The image is displayed in the ratio of the source format. Select this option if the image is distorted or a section of the image is cut off or blurry when Auto is selected.
Accessing settings
Original > Applies to: MMI: Select on the home screen: MEDIA > &.
Depending on the vehicle equipment, the following settings may be available: Online additional data Requirement: the MMI must be connected to the Internet. A data plan must be available > page 189. When the function is switched on, additional information (such as album cover, artist, track) will be loaded depending on the availability.
Supported media and file formats
Depending on the vehicle equipment, media files with the following properties may be supported by the connection for USB storage devices:
Supported media
USB ports with charging function: mobile devices @ page 273 such as iPhones, MTP players, and USB storage devices in “USB Device Subclass 1 and 6” that conform to USB 2.0: USB sticks, USB MP3 players (Plug-and-Play capable), external USB flash drives, and hard drives USB storage devices: exFAT, FAT, FAT32, NTFS.
File system
USB storage device partitions (primary/logical*): 2 per USB connection.
Metadata
Album cover: GIF, JPG, PNG with max. 800x800 px. The album cover from the medium or from Gracenote’ is displayed, depending on availability.
Playlists -M3U; .PLS; WPL; .M3U8; ASX
Number of files
USB mass storage device: max. 50,000 files per medium; max. 1,000 files per playlist/folder
—For compressing MP3 files, Audi recommends a bit rate of at least 160 kbit/s. The display showing the remaining play time may differ for audio files with variable bit rate.
~ Special characters (such as those in ID3 tag information) may display differently or may tem language. ~The manufacturer of the storage device can provide information about its “USB Device Subclass”.
— Some MTP player functions are not supported, such as rating music tracks and video playback.
Troubleshooting The information that follows lists some troubleshooting options. They depend on the equipment.
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