Problems with 2013 Ford Explorer STEERING

While driving power steering just gave out and caused me to lose control over the vehicle. luckily no accident occured, but there was no warning or message from the vehicle just loss of control. looked up problems related to this issue and found recall 14s06. however, my vehicle was not covered under the recall even though the symptoms are the same as described by the recall.

Tl* the contact owns a 2013 ford explorer. while driving 65 mph, the vehicle shuddered. the vehicle was taken to sterling mccall ford (6445 southwest fwy, houston tx 77074, (281) 588-5000) where it was diagnosed that the steering rack assembly failed. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the failure mileage was 80,246.

The ford explorer comes with electronic power steering. mine is working intermittently and quits right in the middle of slow turns. i checked online and this is a known problem for these vehicles and there has been a recall...however, my vin is not one them... and there are thousands of the same complaint. ford needs to expand its recall.

On 18 april 2019 filed complaint number: 11197130. power steering was just becoming difficult to turn. called ford for existing recall on power steering (nhtsa campaign number 14v286000). ford stated that this vehicle vin was not part of the recall. on 20 april 2019 the power steering failed at approximately 10:30pm in newburyport ma. wife was driving. almost crashed into pol. stopped at the last second. this vehicle should be covered under recall. this was a safety issue. someone could have been killed if a young driver was behind the wheel.

Driving on straightaway doing about 45mph and coming to a stop. service lights & bells popped on and power steering stopped working.

While driving the car, the steering intermittently locks up for about a second. afraid this will cause an accident if steering locks for extended period of time while young driver (daughter) is behind the wheel. sometimes wheel locks when attempting to remove key from ignition. ford says this particular vehicle is not covered under "loss of power steering assist" recall. this is a very expensive repair and a safety issue.

Steering gearbox faulty and can fail in motion, based on internet searches, this is a common issue and there are recalls for some 2013-2014 vehicles. likely should be extended. gearbox issues are occuring now, will probably replace before there is a catastrophic failure.

Tl* the contact owns a 2013 ford explorer. while driving low speeds, the steering seized. the vehicle was placed in park and then restarted. the power assist fault warning indicator illuminated. the vehicle was not diagnosed or repaired. the dealer and manufacturer were not made aware of the failure. the failure mileage was 108,285.

Last year my power steering on my 2013 ford explorer failed. it was parked and when i went to turn it on it said power steering failure. when i inquired about a recall i was told my car did not fall under the specifications, so i had to pay to get the power steering replaced (roughly $1,400). nine months later my power steering failed again, this time it happened while i was driving.

Tl* the contact owns a 2013 ford explorer. while driving various speeds, whether in reverse or driving forward, the power steering warning indicator suddenly illuminated. when the power steering failed, the vehicle became difficult to steer. the contact had to turn off the vehicle and wait a few minutes before they were able to start the vehicle. once the vehicle was restarted, the power steering returned to normal. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and informed the contact that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the approximate failure mileage was 154,000. the vin was invalid.

The vehicle felt as if the alignment was bad. it was very difficult to steer. turning was particular;y difficult. it sounds very similar to exactly what the recall on the toe links stated. the dealership said the knuckles were bad and needed replaced and that it happens to every 2013 ford explorer for some reason.

The steering wheel locks on starting and gives error message (steering assist fault) the vehicle is 76k miles

Tl* the contact owns a 2013 ford explorer. while driving approximately 45 mph, there was an abnormal burning odor coming from the front of the vehicle. the vehicle was taken to an independent mechanic to be diagnosed. the contact was informed that odor came from the electric power assist mechanism. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 14v286000 (steering). darling's ford volkswagen audi was called at 207-941-1330 (located at 403 hogan rd, bangor, me 04401). the contact was informed that there was no recall associated with the vin. the manufacturer was not notified of the failure. the approximate failure mileage was 88,000.

Tl* the contact owns a 2013 ford explorer. while the contact was reversing from a parking space, the steering wheel became difficult to turn. the vehicle was pulled back into the parking space and towed to marshall ford lincoln (4200 east end boulevard, marshall, tx 75672, (800) 419-5762). the dealer diagnosed that the steering rack failed and needed to be replaced. the vehicle was not repaired. the manufacturer was contacted. the manufacturer stated that the vehicle was not included in nhtsa campaign number: 14v286000 (steering). the approximate failure mileage was 130,000.

I was driving down aurora road and my power steering went out which caused me to lose control

Power steering went out when i was trying to make a left hand turn. steering wheel was really hard to turn. the car slowed down also. almost got hit by a car. the dash display said 'powering steering fault'. drove to dealer like this and paid $2279 to get fixed. was told there were no recalls. also, called ford corporate and was told the same thing. they told me there was nothing they could do for me after i told them this should be part of a recall. they said hold on to receipts in case in the future there was a recall so i could get reimbursed. mileage 77,033.

Power steering down. warning massage said 'power steering assist fault' 'service advance trac' 'terrain management system fault'. it is too hard to steer. control module internal failure, codes u3000-49, u3000-96, u3000-71.

Failure of steering gear. steering becomes difficult and attempts to hang after a turn. there was a recall on 2013 explorers for similar reasons, but only certain vin numbers. there are numerous on line complaints about this issue. obviously ford did not correct the problem and has refused to extend the recall. repair cost $1850.

When i start my vehicle i get a warning that says, "power steering assist fault" and i can not turn my steering wheel whatsoever. this is not the first time this has happened although this time the vehicle is not able to turn at all anymore. the first time this happened i was turning into a parking spot and the wheels locked up and after 3-5 attempts of starting and stopping the engine the issue was resolved. the second time this happened i was parked in my driveway and when i started my vehicle to leave, as i proceeded to back out of my driveway the wheels wouldn't turn and my vehicle went straight backwards. after letting the vehicle sit for several hours the issue was self resolved. the third time this happened which was the most recent i started the vehicle and got the warning again and checked the wheels and they would not turn at all. the vehicle is now stuck in my driveway and will only go forwards and backwards as the wheels do not turn at all. nothing seems to be resolving the issue now. not every time it happens do i get the warning on the dash first, only after it happens do i get a notification on the dash. i am just glad this did not happen when i was driving down the road with my family in the car.

Power steering became very intermittent no lights come on no warning then no power steering still have to manually pull wheel to turn all while driving down interstate

Paint bubbling on aluminum surfaces hood and door skins, referred back to dealer who repaints and reoccurs until out of warrantee. steering failure intermittent accutrac control requiring towing and computer reset. can fail while driving resulting in no or difficult steering. multiple times reset no charge. estimate to repair $2500

Rack and pinon in these model vechiles as well as inner and outer tire rods are faulty. the rack and pinion can sieze making the steering wheel in operable.

I purchased my car brand new in 2012. i have a 2013 ford explorer. there was a recall #14s06 in 2014 that did not include my car, which was manufactured in the same year. the cars steering issue is a mechanical manufacturing defect. i am told that "because my car was not listed within the dates listed within the year 2012 that the recall was issued". despite notices, there is still a manufacturer's defect that i was told that ford would not resolve. this defect is through no fault of my own. the car has less than 100k on it. i almost had an accident because it just suddenly locked up and wouldn't even turn and became inoperable. i would just like ford to provide reimbursement or replacement parts for the repairs. i am not trying to get them to buy me a new car. the dealer is charging $2500+ to repair it. i believe that ford knew or should have known that the problem would not only be limited to cars that were within a certain time frame, rather, they knew or should have known that the issue could extend to other vehicles of the same type that were manufactured within the same year.

My vehicle has the same symptoms of a recall (recall # 14s06) for other 2013 ford explorers that were manufactured 5 months earlier. at low speeds and while turning, the vehicles steering sticks and is now making a roaring sound that's coming from the steering gear assembly.

Steering sticks as your turning, in any direction or speed including stationary. this problem does not allow the vehicle to steer smoothly and frequently causes it to cross the centerline and off road! not safe!

Power steering assist. steering wheel locks up while driving. making this an extremely dangerous situation, not only for me but other drivers also. there was a recall for this issue just not my vin. please expand the recall to include my car before something bad happens. thanks.

Was driving down the interstate and the power steering went out advancetrac lights came on and the dash started flashing service power steering now and service advancetrac now

Driving power steering light came on almost crashed could not turn wheel. called ford said not covered under recall but all other fords are don't have a lot of miles this need to be covered under the power steering recall

Tl* the contact owns a 2013 ford explorer. while driving at any speed, the steering wheel could not be turned. when the vehicle was turned off and restarted in a short amount of time, the steering operated normally. other times, the vehicle was unable to be driven and the power steering warning indicator illuminated. the vehicle was taken to upper marlboro ford (5701 crain hwy, upper marlboro, md 20772, (301) 627-5600) where the mechanic attempted to service the vehicle; however, the contact declined due to the repair cost. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 120,000.

Tl* the contact owns a 2013 ford explorer. while driving low speeds, the steering wheel seized and an unknown warning indicator illuminated. the vehicle was taken to an independent mechanic where the contact was informed that the steering rack needed to be replaced. the vehicle was not repaired. the vehicle was not taken to a dealer for diagnostic testing or repairs. the manufacturer was made aware of the failure and informed the contact that there was no recall for the failure. the failure mileage was 62,420. *tt consumer stated a mechanic had to remove and replace rack & pinion assembly. *jb

Tl* the contact owns a 2013 ford explorer. while driving 30 mph, the contact heard an abnormal noise coming from the steering column. seconds later, the steering wheel seized and all the warning indicators illuminated on the instrument panel. the contact had to turn the vehicle off and on in order for it to resume normal operation. the contact took the vehicle to an independent mechanic where it was diagnosed that the steering wheel needed to be replaced. the contact then took the vehicle to anderson ford (124 s sangamon ave, gibson city, il 60936, (217)784-4119) where it was diagnosed that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall. the failure mileage was approximately 76,200.

Tl* the contact owns a 2013 ford explorer. when attempted to drive or while driving the vehicle, the steering wheel seized and the power steering assist and service advancetrac warning indicators illuminated. the failure recurred a few times. the vehicle was taken to an independent mechanic where it was diagnosed, but the contact was not aware of the outcome. the contact called harlan ford (located at 830 e fairgrounds rd, okmulgee, ok 74447, (918) 756-2075) and was informed to schedule an appointment. the vehicle was not taken to a dealer and was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 108,342.

Tl* the contact owns a 2013 ford explorer. while driving on the highway and making a right turn, the steering wheel seized and the power steering warning indicator illuminated. the contact was able to coast over to the side of the road and power off the engine. the contact waited ten minutes and restarted the vehicle, but the failure recurred. the vehicle was towed to the contact's residence. the following day, the vehicle was towed to metro ford (located at 9000 nw 7th ave, miami, fl 33150, (305) 751-9711) where it was diagnosed that the power steering needed to be replaced. the vehicle was repaired; however, the failure recurred. the contact called metro ford and was informed that the part was not available for the repair. the manufacturer was notified of the failure and advised the contact to call pines ford (located at 8655 pines blvd, pembroke pines, fl 33024, (954) 443-7000) to schedule an appointment. the vehicle was taken to pines ford, but was not diagnosed or repaired. the approximate failure mileage was 13,000.

14v286000 the explorer experiences a loss of power steering assist at low speeds and one time at 55 miles on the freeway.

The power steering intermittently goes out. while drive 55 mph the steering went out the car crossed center line almost hitting an oncoming car. my wife and kids were in the car. this has happened multiple times since. ford has a recall on the same vehicle model years as mine 2011-2013 recall l#14s06. this car was made at the same time in the same plant in chicago, yet they will not fix this $2,000 problem.

Power steering turned off while driving down the road! and then the whole car died

The vehicle steering assist is not functioning. can't drive the vehicle due to no power steering. unsafe to drive.

Like recall number 14s06, my explorers power steering assist is intermittent and will sometimes will not work at all. i've checked with a local dealer and they say that it is not a recall under our vin. this vehicle lost power steering while my wife was driving with both of our young children in the car.

While driving on us highway 190 east, i lost full control of my steering without any warnings (lost of power steering). i was able to maintain proper control of the vehicle, since i was operating the vehicle at low speed (35mph) as i was slowing to make right turn off of highway onto a parish roadway when the steering had failed.

Electronic power steering assist failed. caution lights came on 2 miles from the house. after parking the system failed completely.

Total loss of power steering while driving. the steering is making a whining and grinding noise.

Started to make a weird noise while turning/steering, then started to feel tight or jerk when trying to steer, especially at lower speeds. brought to ford and was told the steering rack needs to be replaced, and of course extended warranty will not cover it. it would be around $2,000 to replace. researched that a lot of explorers have this same problem but only a certain amount made the recall list. will not drive until can afford to fix because it feels unsafe especially when there are children in the vehicle.

Was driving the vehicle when power steering was lost. caused a sharp pull to the right, and nearly crashed, i was going slow enough i had time to stop before impact. several warnings came in the screen such as power steering assist fault.

I show ford has a recall #14v286000 dated 5/29/14 for steering: electric power assist system failure. my vehicle has had the steering assist fail twice while i've been driving and this recall does not show up under my vin. i find it ironic that the same year, make, model vehicle has this recall issued, and the failure has happened to me twice, yet there is no recall for my specific vin. i just spent $1,700 at north county ford in vista ca to have this problem fixed, the parts alone were $1,350. i ask that the nhtsa look into this recall further and asses whether there were vehicles missed in this recall. i'd be happy to speak with someone further. i can be reached via cell phone [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).

While driving my vehicle at a slow speed my steering wheel locked up.

Tl* the contact owns a 2013 ford explorer. the contact stated that the electric power steering failed to function, which caused the steering wheel to jerk while making a turn. it was extremely difficult to turn the steering wheel in either direction. there was no warning indicator illuminated. the contact had to apply extreme force when turning the steering wheel. evergreen ford lincoln (1500 18th ave nw, issaquah, wa 98027, (425) 651-2465) indicated that there was a diagnostic trouble code indicating an intermittent fault and diagnosed that the steering gear needed to be replaced. the vehicle was excluded from nhtsa campaign number: 14v286000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 98,000.

Vehicle was stationary. power wash turned on and vehicle was put in reverse. there was a sudden complete loss of power steering and a message appeared saying power steering issue. car had to be towed into the dealer because i was unable to drive it. i have been told the car needs a new power steering rack. there is a power steering rack recall #14v286000 but i am told that even though that is for vehicles between 2011-2013, my vin is not included. this is a scary issue since we travelled over 9 1/2 hours the day before, on major highways at an average speed of 65-70-mph. thankfully, this did not occur until the next day, when we went to start out and had not even backed up out of our spot yet.

Electronic steering locks up while driving. very dangerous. i believe the dates of the 14v286 campaign go beyond 02/28/2012 date of manufacture at the chicago assembly plan. i called ford, and they said there was never a recall for my vehicle's steering. my problems match every problem i saw others reporting online. i believe that ford is attempting to limit the dates of the issue. because my steering is locking up and acts tight while driving and even when stationary, i believe this is a major concern and replacement of the steering unit should be covered. the ford recall was 14s06. to reiterate, when in motion, the steering is tight and feels like it is locking up. it takes force to set free. i feel like i could die on the roads. ford will not help.

2013 ford explorer manufactured 02/13. i was turning left onto the interstate when the power steering system failed. the steering became jerky when trying to complete the turn and straighten back out. dealership found failure of the internal gears of rack and pinion as well as the steering connecting shaft. $2200.00 not covered by a recall. other manufacture months of 2013 model year are covered for this exact same issue. no prior warnings that anything was wrong and no dash warnings given when power steering failed. only 81,000 miles on vehicle when failure occurred. turning the car off and on again had no affect on the issue. this model was also included in the exhaust smell in the cab which is now worse after the recall fix. other issues on this vehicle that cant be fix: windshield wipers start/stop working randomly, pin hole rust spots all over the body of the car.

While traveling on the interstate my vehicle swayed into another lane involuntarly. i went into the dealership and i was initially told my alignment was due. i explained the issue and asked if it was thoroughly checked. i was told yes. i left the dealership only to have my vehicle almost flip over while turning. i went back in and after checking i am told the steering gear failed.